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Prepaid Reviews

Kajeet Prepaid Cell Phone Service

Editor Rating
Overview

Kajeet's slogan says it all: "We believe kids are smart." They have entered the prepaid market as a service to "tweens" -- kids between the ages of 8 and 14.

Based in Bethesda, Maryland, kajeet encourages parents and children to work together for responsible cell phone usage. "Use it for good," they say.

Pros: Kajeet offers competitive rates for a prepaid service. It also has a custom configuration service that allows parents to disable call and text services during certain times of day (presumably study periods and after bedtime). Everything can be tracked by parents, including call logs, account balance, and which features are being used. Calls to 900 numbers are blocked.

Cons: The 32 cents per day service fee adds up to over $10 per month on top of the call rates.

Detailed Provider Information

Plans: Kajeet offers flat rates for all services, so there really is no "plan," per se. Voice calls run at 10 cents per minute, text messages at five cents each (sending and receiving), and picture messages are 25 cents each (both ways). There is an access fee of 32 cents per day, charged whether you use the phone that day or not. A number of monthly plans, called Talk Paks, are available as well. For $4.99 you get 10 minutes, $19.99 per month, you get 150 minutes. For $29.99 per month you get 300 minutes, and for $39.99 per month you get 450 minutes. Customers can also purchase a nights and weekdends package, which starts at 7 p.m. The cost is $9.99 for 1,000 minutes. There is no daily access fee for the Talk Paks. Parents can purchase the GPS Phone Locator for $9.99 per month, with the first month free.


Customer Service: They can be reached via a toll-free number between the hours of 8 a.m. and midnight eastern time Monday through Friday, and between 9 a.m. and 6 p.m. eastern time on Saturday and Sunday. They can also be reached via e-mail or snail mail.


Credit Check: None


Contract: None


Payment Options: Payment for kajeet prepaid minutes can be handled online, or via customer service. Automatic refills are an option. Cash payments (as well as credit card, debit card, and check) can be used to purchase refill cards at any retail outlet where kajeet is sold.


Data Plans: Kajeet does not offer comprehensive mobile web access. However, Google Maps is available for free, and unlimited AOL Instant Messenger is available for $6.99 per month.



Text and Picture Messaging: Text messaging is offered at ten cents per message, both incoming and outgoing. Picture messaging is offered at 25 cents per message, both incoming and outgoing. A messaging bundle, called Text Paks, gives you 200 text messages for $4.99 per month, 1000 messages for $9.99 per month, or $19.99 for unlimited text messages. Unlimited AOL Instant Messenger is available for $6.99 per month and is free for the first 28 days.


Downloadables: Kajeet offers wallpaper, ringtones, and games at varying rates. Some downloads are free through their website.


International Calling: International calls cannot be made with the kajeet service. However, international calling cards can be used from a kajeet phone.


Roaming Charges: There are no roaming charges with kajeet. Calls can be made from anywhere on the Sprint nationwide network. All other calls will not go through.


Calling Features: Voice mail and caller ID are standard with every plan.


Activation Fee: None


Nationwide Long Distance: Kajeet's service includes nationwide long distance calls for the same price as regular calls.


411 Calls: Directory assistance is available for a $1.50 connection fee.


Earliest Minute Expiration: Money in your kajeet wallet -- which can be used for calls, downloads, and text messages -- never expires. However, messages and minutes purchased in Paks expire at the end of each month.


911 Calls: Yes


Phones:
kajeet offers a number of phones that fit the lifestyle of a tween. Many of them come in various colors to suit individual children. They're all relatively cheap, ranging from $30.00 to $169.99. They've recently started offering refurbished phonesMost of them have cameras, are Bluetooth-ready and they are all flip phones.


Some Available Cell Models:

LG Rumor
LG LX160
Sanyo Katana II (shown)
Samsung m300
Sanyo Katana


Coverage Map:
Kajeet Coverage Map


Latest News: News about kajeet prepaid.

Average User Rating:
biGDoGG

Love iT SOOOOOOOOO much Low text rates,
@5 cents per text (send and recieve) and low call rates @ (10 cents per minute) and a whole bunch of good stuff KAJEET ROCKS!!

John

Great service. price is right, company is awesome!

carl

I switched to kajeet because Kajeet prepaid was available with bluetooth on the kantanna model. the system is comparable but the daily rates are not! they do have graet customer service howerver

Erin

I really want a kajeet phone but I can't get one!!!!!!!!!! I still love them though

alan

I thought I was getting a deal, I had tracfone prepaid before but was limited to only two ugly phones, however, I could find tracfone refill cards on ebay w/code that doubles your minutes, I was able to get close to a 1000 minutes for 75$, kajeet has no promotional codes and cards arent always easy to find..other than that it works, what more can you want (except a cheaper promotional card code? and having a FM radio would be a great add-o!! Now, I have to buy an i-pod!) Alan

Mike

1 Word SWEET!!!!!!!!!!!!

bayleigh

I LOVE KAJEET! It is soooooo awesome. If I didn't know about it, I would be in TORTURE! It's so cool.

fred

the only thing wrong with kajeet prepaid phones they have lots of out dated ringtones,games ,and i wish they had mp3 phones and allowed you to go on the web

Charlotte

Got it for my teenager. It's great a monitoring when and how she uses her phone. Easy to add minutes and it look great.

Dupree

Their Pay As You Go Plan is more like a Take What They Want plan. Maybe I'm the one mistake they made, but when your bank account gets hit ten times in a day with unauthorized charges...It's not exactly my idea of a good day....or a Good company.

matthew

i like certain parts of the service,but i dont like the fact that you cant get the comprehensive mobile web info like sports scores and etc.they dont offer great applications like weather forcasts and sattellite photos like they should.their game selection compared to others i feel is very poor.customer service you get is good and very helpful.

brent

Had kajeet about a week. Saw the phones at Best Buy and though they were really cheap for nice phones (for prepaid). Didn't know it was for kids when I bought it, but still the phone is nice and the rates are decent. A little disappointed that you can't check your balance from the phone (at least I can't find a way). Customer service is weak (the guy that set up my service seemed very 'slow'--maybe I just got a n00b rep or something). Overall I'm quite please with my purchase--$79.99 included a Katana and $5 free service. Kudos, Kajeet!

Deborah

I just had my phone for a day. I bought it for myself (over 18). The guide book doesn't have clear directions on how to access all of the features. The print is also too small on their illustrations in the book on which button to push to access a feature, i.e., the "talk" button in the book. I need bifocals in order to see it/them. I like the design of the phone itself. It's a very good-looking phone. I thought "pay as you go" meant exactly that; it wouldn't include any fees if you didn't use the phone that day, I don't care if it's .35 or not. I like the fact that long distance calls don't cost more, and that there are no roaming fees, however. I'm going to keep the phone, but I still thought there were "surprises," even though there weren't supposed to be.

Bubblz

This phone is awesome and great for kids I'm trying to make my parents get me one because my friend has one I'm so jealous

Brittany

Even though I havn't gotten this phone yet I love It but the only promblem is that I can't keep my same number from my old plan. But still I am a young girl needing a phone and this is the ONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

susan

:(
I hated this phone. Especially the digital roam. It was constantly on so I could never access the web or make/recieve calls.

Kat-5

This is a wonderful service that helps parents teach kids responsibility with cell phones. Kajeet now has text packages which is necessary in a world where texting can be more common than voice calls. Parents have the ultimate control over usage because of the wallet idea. You can use the wallets to make a point (whether for good or bad) to your children. What I mean to say is you can add or take away the ability to use the phone with a mouse stroke. Also handy is the ability to limit who can call the child, and when. You can make your calls go through at any time however. I love the idea that they have the ability to reach me at any time, and I have the ability to limit usage. Thanks Kajeet!!!

Ashley

I hated this phone they cost you 35 cents a day. It's pathetic!!

Janet

Don't waste your money! The phone my son bought with his own money never worked, but it took kajeet a month to final approve a RMA for him.(after MOM spending about 8 hours on the phone with them) Now he is waiting 4 weeks for another phone( we think )
No one at kajeet can verify that the phone we PAID to ship back to them was ever received, but they assure us all is as it should be and that a new phone will be shipped just have faith. I know that kind of talk works on small kids, but come on, try to have a little better customer know how. Any idiot can talk nice on the phone, I would like to see a little knowledge when I speak to a company.

denesha

dont let the look fool you. no one ever said that it costed .35 cents a day no matter what, and it costs for the web. you cant even check ure wallet unless u use the web. what a rip off. mine as well get on the internet.and now they just changed the rated.(higher rates.)so tell ure kids to find something else and like i said... dont let the looks fool you.

Jcarlos

Kajeet phone is very bad. Old man used it to call my son then Chris Hanson showed up and took him away. Cellphones not good for child!
Also it said free minutes but I only get three minutes they lie very good!

John

GPS doesn't work. Bought phone 8 days ago for my son. We have called the company every day since. The customer service rep says a service tech will call back within 24 hours. 8 days later no one has ever called back.

Strawberrie

I have had my phone since January, and I think it is a great phone. I have a Katana II, and it is a great phone. I love using aim on my phone, the text is easy to read and its only 1.00 to use. I have gotten the unlimited aim for $6.99/month, its a lot better than paying a dollar every time you use aim. I use aim quite a bit. I also have the unlimited texting, and its a great deal for its price. My mom spends$30.00/month on my phone, a lot cheaper than plan phones and with the same uses. I LOVE YOU KAJEET!

Bajan Mommy

I got Kajeet for all three of my kids and I love it. I control who they call and monitor everything that they do. Unlike when they had other carriers and they were able to access any site on the web, on Kajeet they can't. It is teaching them responsibility because we can decide who pays for what calls so if they use their minutes talking to their friends they can't talk to anyone they pay for but the numbers I pay for still can be made. I love this company and would highly recommend them.

Yourmom

Not at all what it's cracked up to be.
The pricey 10 cents a text send or receive really turned me off. Oh and it says that you can surf the web. No you can't. I have that feature turned ON and it says that it has been turned off.

jason

i love it it is a perfect phone for me

Carter

complaing About the 35cents a day? Try a gophone from att. for mine, it takes out a whole dollar a day.

Steve

I have Kajeet service and a black Katana II and I cant think of anything bad about it. when I need customer service they get to me right away and are right to the point. The 32 cents daily access charge isnt very bad considering AT&T is $1 a day and Verizon is $1, $2, or $3 depending on the plan you choose you also get your daily access charge included if you buy a talk pak which are great deals. I highly recommend kajeet for any kid.

Bob Sanregret

kajeet is an excellent provider that allows no charge intenet access all you want of course to sites that they have pre-approved to help protect the kids using the phones. My kids did the Sports Bytes program kajeet created that is powered by Hot Lava Software and it is great.

nELLY

35 or 32 cents a day is definately a rip off its like 10 xtra dollars a day u have to pay. the camera is crappy,the locate is always an error message, they need 2 work on that xtra 10 bucks a mth and the main thing the locate feature also text 2 find would be a good feature instead of locating from the web, but locates dont work more than half the time anyway

Kelli

Rip Off! My child broke her phone and Kajeet continued to charge money for calls from her "wallet" when the phone was not even working !! Watch the fees with this one. And, if you cancel service, they will not refund any of your prepaid money. The customer service rep was rude and unwilling to assist with invalid charges against the prepaid monies !!!

sydney

i kinda like kajeet i been having my phone for a year already. kajeet its ok but i think that its pathitic that they take away 35cents every day!!!!!! thats just wrong!

Kellie

Awful! They charge for messages that do not even send. The plans are lies as well. They do not tell you that you must also have talking minutes in order to use your unlimited texting. Rediculous policies. Don't waste your money!

Kaklong

**THIS COMPANY HAS PROBLEMS!!
I had trouble getting through to either their phone number to add minutes, or their customer service number. Something bad is happening to this company. Best Buy stopped carrying their phones. I was forced to buy a phone with a different provider.

BETH

This phone is AWFUL!!!!! The company does not follow through.More money was taken off than was suppose to and it was suppose to be given back, but here we are 2 weeks and 20 phone calls later and nothing.

Sherry

I got this phone for my daughter. The service is fine, the customer support is fine, and the fees are ok.... but you can not share ring tones with your friends. You have to purchase ring tones from Kajeet and they cost $2.50. That is the rip off. They have good text and talk packages. I spend $19.99 for unlimited txt a month for my daughter and then I buy a talk package which in $4.99 and includes 1 month of daily access charges (.35 a day) and 10 mintues of talk. So on average I $25 a month for my daughter for unlimited txt'n.

laura

i havent gottin my phone yet but i really like this survice. It has cute phones with inexpensive plans with add ons like txtn. :) Since I have to pay my parents for it I love that I can afford it and I get a cute new phone out of the deal. I would totally recomend this company for teens like myself. XD

candy

you can get a 15% discount on ALL kajeet by using this url: www.kajeet.com/bargain or using promo code "bargain" and then get $10 in free credit for using BONUS10 at activation!

CORTNEY C.

3 words...BEST SERVICE EVER!

Daniel Neal

OK - I'm the CEO and Founder, so I'm biased. But I'm also a customer (2 kids, 10 and 13). Please note that we've launched some great new budget plans: like the $4.99/mo Talk Pak that includes all daily access charges. Add a 1000 minute N+W Pak at $9.99/mo and you've got 1010 minutes for just under $15/month. With NO contract! Additional minutes are just $.10/each. We've also launched some great certified refurbished phone offers for those who are especially value-conscious. Many thanks for the feedback - keep it coming! You can contact me at dneal at kajeet dot com if you have any suggestions, questions, whatever. Happy Holidays to all.

Thanks,

--Daniel Neal

James K

O.K. Dave, people say your phone service is great, unfortunately I have yet to be able to test out for myself. I was given a Katana as a gift but can't find any outlets to by a prepaid card. What stores can I find Kajeet phone cards in?

Daniel Neal

James K -

You need to activate first: online at www.kajeet.com or by calling 1.866.4kajeet. You can then refill online, or, if you prefer, by calling 1.866.4kajeet. Best Buy still carries our refill cards. If you don't see a refill branded kajeet, you can use the Best Buy Universal Refill Card. That being said, we're moving more toward online refills with credit cards and PayPal. Contact me at dneal@kajeet dot com if you need to.

Best,

--Daniel Neal, CEO & Founder
kajeet Inc.

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January 06, 2009
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