Simple Mobile Review

Editorial Review

Rated 3 out of 5
Prepaid Reviews

Overview

Simple Mobile is an MVNO of the T-Mobile network. They offer unlimited talk, text, and data plans. Users can bring their own unlocked GSM devices, rather than buying a new phone.

Pros: The plans are laid out in an easy to understand format. The ability to bring your own device can save money.

Cons: The phones they offer get quite expensive, since they're unsubsidized.

Detailed Provider Information

Plans: Simple Mobile offers three monthly unlimited plans and a 15-day unlimited plan. The 15-day unlimited plan costs 25 dollars per month and includes unlimited talk, text, and 411 directory assistance. The 40 dollar monthly plan includes unlimited voice minutes, text and picture messaging, 411, and mobile web at 3G speeds. The 50 dollar plan is for BlackBerry smartphones. It includes everything in the 40 dollar plan, plus email, BBM, and BlackBerry App World. The 60 dollar plan adds high-speed data on T-Mobile's HSPA+ network, which provides speeds of up to 42Mbps.

Customer Service: Customer service and technical support can be reached by calling a toll-free number, by snail mail, and by email.

Free Nights: Yes.

Credit Check: None

Free Weekends: Yes.

Contract: None

Daily Access Fee: No

Payment Options: Refill cards can be purchased using a credit card on the Simple Mobile website. Cash payments can be made at Simple Mobile retail locations.

Text and Picture Messaging: Unlimited text and picture messaging are available with all plans. The plans also include unlimited international text messaging.

Data Plans: The monthly plans all come with unlimited data. The 60 dollar plan includes HSPA+ data, which offers speeds as fast as 42Mbps.

Downloads: There are no downloadables offered by the company. Customers can download ringtones, wallpaper, and more by using their data plans.

International Calling: International calling is available at varying rates. See the website for details.

Text Messaging Available: Yes

Roaming Charges: All calls are unlimited while on the Simple Mobile network. There is no off-network roaming.

Shop Phones and Plans: Shop for Simple Mobile

Text Messaging Charge For Incoming: No

Calling Features: Voicemail, caller ID, and call waiting come with every plan.

Unlimited Text Messaging Plan Available: Yes

Activation Fee: There is no fee to set up a Simple Mobile account.

Nationwide Long Distance: Unlimited voice includes long distance.

Unlimited Plan Available: Yes

411 Calls: Simple Mobile uses 1-800-GOOG-411 to provide free directory assistance.

Earliest Minute Expiration: Unlimited plans must be renewed at the beginning of every month.

911 Calls: Yes.

Phones: Simple Mobile encourages customers to bring their own unlocked GSM handsets for use with its service. These can be of any kind, as long as they require a SIM card and are no longer locked to the original carrier. Simple Mobile will then activate it, and service will work as normal.

Standard Calling Features: Voicemail, caller ID, and call waiting

Coverage Map: Click here to see the Simple Mobile coverage map

Cheapest Phone Model: N/A

Average Rating By Users

2.4
Rated 2.4 out of 5
2.4 out of 5 stars (based on 250 reviews)
5 star19%
4 star6%
3 star20%
2 star6%
1 star49%

Most Recent Reviews

Editorial Review

Rated 3 out of 5
February 24, 2022
Prepaid Reviews

Consumer Review

Rated 5 out of 5
September 12, 2013

Dont understand the bad reviews…My Galaxy S3 Now has blazing fast 4G internet and unlimited everything! I'm paying $50 a month for it. Before I was paying $65 a month on a prepaid tmoble plan that limited my 4g to only a few megabit. Now I wan basically dowload movies and watch tv on my phone with no lag, no buffering just fast, powerful internet!

Tyrell Tiamiyu

Consumer Review

Rated 3 out of 5
September 5, 2013

Simple. Mobil cheating the people by saying 40 or $50 plan is unlimited. That's a lie by using their internet its like you are using your sister's internet. Every tim they send a message to warn that they will suspend your account if you don't use in moderate way. I hate it

Upset

Consumer Review

Rated 2 out of 5
August 3, 2013

Worst customer service ever. Phone worked great until they changed their plans in July 2013. Then 3-way calling went away with no warning. Now they don't support it anymore. I have been emailing and calling their support for 2 months to downgrade my plan and they can't seem to do that, so I'm forced to switch providers. Their foreign customer service agents have limited capabilities and no where to escalate a problem. I'm on this site because I'm looking to switch providers and reading reviews.

Jennifer

Consumer Review

Rated 1 out of 5
August 2, 2013

Btw complaints are filed with the public utility commission. They will row you to the appropriate division and its a very easy process

ms b da Queen

Consumer Review

Rated 1 out of 5
August 2, 2013

I had to call to report them for bring fraudulent in the regard that the “unlimited”plan is not unlimited, rather 3gigabytes. Ass well they have a number you could call to pay a flat rate, and i had it, but lost i it when i got a new phone. Although out was only a month before, they refused to give me that particular number… They are crafty deceivers, who should be in the entertainment industry. I can tell you though when you file a complaint against then for fraud, out is forwarded directly the president of the company and he, or she, is given 30 days to respond, or risk being fined.

ms b da Queen

Leave a Review