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Metro PCS Prepaid Cell Phone Plans Review
Last updated: January 19, 2022 by Rachael Hoffman
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Overview
In the last decade MetroPCS has gone from a small regional carrier to the fifth largest cellular network operator in the US. In 2010 they became the first carrier to offer a commercial 4G LTE network.
Pros: MetroPCS offers a variety of flat-rate plans that offer unlimited voice, messaging, and data options. Their LTE service means fast speeds where available.
Cons: While the company has expanded in the last few years, MetroPCS is still only available in certain regions of the country.
Detailed Provider Information
Plans: MetroPCS offers three plans, all of which include unlimited talk, text, and data. The difference is in the amount of 4G LTE data provided. The 40 dollar plan provides 500MB of 4G LTE data, the 50 dollar plan includes 2.5GB, and the 60 dollar plan includes truly unlimited 4G LTE data. Family plans are also available. The cost is the same, minus 5 dollars per month per line.
Customer Service: Customer service is available via a toll free number and has an extensive customer help and support section on their website. Their website also features in depth how-to guides among various other comprehensive information for MetroPCS customers.
Free Nights: Unlimited
Credit Check: None
Free Weekends: Unlimited
Contract: None
Daily Access Fee: No
Payment Options: The MetroPCS auto-pay feature allows for payment to be made automatically with a credit or debit card each month when payment is due. You can also pay by check, cash, credit card or debit card at a retail location for a transaction fee. Customers also have the ability to pay over the phone with credit or debit card for a transaction fee. Additionally, payments may be made by mail or a drop box located at a retail location for no transaction fee.
Text and Picture Messaging: Unlimited text and picture messaging is available on all plans.
Data Plans: MetroPCS offers unlimited data with all of its plans, though the 40 dollar and 50 dollar plans are limited in how much 4G LTE data they can consume. The 40 dollar plan is limited to 500MB and the 50 dollar plan is limited to 2.5GB.
Downloads: Ringtones, games, pictures, and information are available for download. Prices start at $1.99 each and go up from there.
International Calling: International calling is available with the 45 and 50 dollar plans for 5 dollars per month.
Text Messaging Available: Yes
Roaming Charges: MetroPCS offers roaming capabilities for customers with a 40 dollar or higher plan, which allows them to roam in over 4,600 cities nationwide. MetroPCS also offers the ability to roam on your credit card, outside of extended coverage, with their TravelTalk program for an additional charge of 19 cents per minute, with unlimited text messaging included.
Shop Phones and Plans: Shop for Metro by T-Mobile
Text Messaging Charge For Incoming: Unlimited
Calling Features: Caller ID and call waiting are available with all plans. Voicemail is included with all plans 40 dollars and up. Call forwarding can be added for 5 dollars per month.
Unlimited Text Messaging Plan Available: Yes
Activation Fee: There is no activation fee if you purchase a new phone when signing up for service. A 15 dollar re-activation fee will apply to suspended accounts or returning customers.
Nationwide Long Distance: Nationwide long distance is included in all plans 35 dollars and higher.
Unlimited Plan Available: Yes
411 Calls: MetroPCS offers unlimited directory assistance is available for 2 dollars per month for anywhere in the United States, Canada or Puerto Rico.
Earliest Minute Expiration: MetroPCS has unlimited calling with all plans, so there are no minutes to purchase or expire. You can prepay your account several months in advance should you choose.
911 Calls: Yes
Phones: MetroPCS also offers a wide selection of phone brands.
Standard Calling Features: Caller ID and call waiting
Coverage Map: Metro by T-Mobile Coverage Map
Latest News: See the latest news about Metro by T-Mobile
Average Rating By Users
Most Recent Reviews
Consumer Review
service stinks phones stinks they cancel things through text messages and then don't make your price lower. I am cancelling them.
Consumer Review
Been a customer for about a year just recently had issue with my phone and the warrenty process is horrible on my 4th warrenty phone of same type and customer service is horrible.
Consumer Review
I have a “not smart” phone so I can only speak to talk and texting. We live in the Allentown, PA area and have never had any problems with dropped calls. We did notice in a rural area that it was a little more on/off again as compared to my husband’;s verizon phone. I LOVE the price and being able leave any time. I have never had a problem with customer service. I pay $25 a month all taxes included for unlimited text and talk – it can't be beat.
Consumer Review
More like -1 or lower! I agree with the above post of going else where for phone service. We were very happy wiht Virgin Mobile but they did not have 4g in our area, so we moved to Merto. However, Vergin Mobil's 3g is way better than Metro's 4g! Then my phone copletly dies within 100 days of my purchase. I did not do any damage at all and Metro's store confirms that. Now all they want is more money and a lot of time to get me a referbished phone.
Consumer Review
Their service sucks. I bought the Samsung Galaxy w/ unlimited everything, but I get unlimited nothing. Can never get connected no matter where I am even living in a big city. Text comes in in several pages all scrambles page 1 then 4 and 5. I may recieve page 2 the next day if I'm lucky. I'm switching to Straight Talk.
Consumer Review
One bar of antenna service almost everywhere you go out of five bars. This means call quality is very spotty. 4G is throttled down to 2G ? very quickly.