Cricket Wireless Prepaid Service Plan Review

Editorial Review

Rated 3 out of 5
Prepaid Reviews

Overview

Cricket might seem like a new wireless brand, but they've been selling prepaid wireless services for more than a dozen years. Their plans, which offer unlimited services for a flat monthly fee, have become popular among value-conscious consumers.

Pros: With plans that range from 35 to 70 dollars per month, Cricket can fit any budget. They have an increasingly large handset lineup that now includes the iPhone.

Cons: Because they don't subsidize handsets with two-year contracts, many of the best handsets are quite expensive. Due to network incompatibility, some handsets are not available in all Cricket areas.

Detailed Provider Information

Plans: Cricket offers plans for basic phones and smartphones. For basic phones they offer a basic 35 dollar plan that provides unlimited long distance calling and text messaging, plus voicemail and caller ID. The 45 dollar plan adds unlimited picture and video messaging, international messaging, mobile data, and a host of calling features. The smartphone plans start at 50 dollars per month and provide unlimited long distance calling and all types of messaging, plus unlimited data (capped at 1GB of full-speed 3G data). The 60 dollar plan adds unlimited international messaging and increases the 3G speed cap to 2.5 GB. The 70 dollar plan increases the full-speed 3G limit to 5 GB. Both the 60 and 70 dollar plans include tethering and data backup features. Android smartphones are eligible for the Muve Music plans, which cost the same as the smartphone plans. Finally, the iPhone plan costs 55 dollars per month and provides all of the features of the 60 dollar smartphone plan, minus tethering and the data backup.

Customer Service: Customer service is available via a toll free number.

Free Nights: Unlimited

Credit Check: None

Free Weekends: Unlimited

Contract: None

Daily Access Fee: On PAYgo plans

Payment Options: Cricket offers customers the ability to pay via automatic bill payments that deduct your balance from a credit or debit card each month. You can make payments by phone with a credit or debit card, but you'll be charged an additional 2 dollar processing fee to do so. Paying in cash at an authorized payment location for a 3 dollar fee is another option. Payment by mail may be made with check or money order and you can also make payments online through their customer care website.

Text and Picture Messaging: Yes.

Data Plans: For basic phones, the 45 and 55 dollar plans include unlimited mobile web. All smartphone plans include unlimited data, but each has a particular amount of full-speed 3G data. The 60 dollar smartphone plan includes 1GB of full-speed 3G data. The 60 dollar plan includes 2.5 GB, and the 70 dollar plan includes 5 GB. The iPhone plan includes 2.5 GB of full-speed data.

Downloads: You can download ringtones to most phones offered by Cricket for $1.99. Screen images (also known as wallpapers) are also available for download for 99 cents each.

International Calling: Cricket offers unlimited international text messaging on many of its plans. It also offers international long distance calling at varying rates. See website for details.

Text Messaging Available: Cricket offers unlimited text messaging with all plans, and offers picture messaging with the 45 and 55 dollar basic plans, plus all smartphone plans.

Roaming Charges: Roaming minutes cost 25 cents each. Cricket now has nationwide coverage, thereby reducing roaming areas.

Shop Phones and Plans: Shop for Cricket Wireless

Text Messaging Charge For Incoming: No

Calling Features: Caller ID and voicemail are available on all plans. The 45 dollar and higher plans add call waiting, call forwarding, and 3-way calling. Voicemail, caller ID, call waiting, and three-way calling are available with all PAYgo plans.

Unlimited Text Messaging Plan Available: Yes

Activation Fee: There is an activation fee of 15 dollars to get started with Cricket wireless.

Nationwide Long Distance: Nationwide long distance is available on all of Cricket's monthly plans.

Unlimited Plan Available: Yes

411 Calls: Unlimited 411 directory assistance is available with the 45 and 55 dollar basic plans, the 60 and 70 dollar smartphone plans, and the iPhone plan.

Earliest Minute Expiration: Cricket monthly plan minutes do not expire. A new fee is required every month.

911 Calls: Yes.

Phones: Cricket offers phones ranging from basic 30 dollar flip phones to the 500 dollar iPhone. In their inventory is a number of Android smartphones, and they are adding new ones regularly. They can range from value models around 100 dollars to higher end models over 200 dollars.

Standard Calling Features: caller ID, call waiting, voicemail

Some Available Cell Models: iPhone 5 (shown) ZTE Engage HTC One V Samsung Vitality Huawei Ascend II BlackBerry Curve 9350 Huawei Ascend Q

Coverage Map: Cricket Prepaid Coverage Map

Cheapest Phone Model: $49.99

Average Rating By Users

2.2
Rated 2.2 out of 5
2.2 out of 5 stars (based on 739 reviews)
5 star15%
4 star6%
3 star20%
2 star5%
1 star54%

Most Recent Reviews

Consumer Review

Rated 5 out of 5
September 6, 2013

I love it. Best phones ever. The neon grren color is cool.

Cricket is cool

Consumer Review

Rated 5 out of 5
September 6, 2013

I've heard a lot about Cricket and I honestly love it. It's affordable and I don't have a Cricket phone yet, because I have to wait about a year with my stupid Verizon phone before I can get a Cricket phone.

Chaos

Consumer Review

Rated 1 out of 5
September 6, 2013

Looks like cricket has a very limited phones selection. ugly phones!

Luis

Consumer Review

Rated 5 out of 5
September 6, 2013

Zippity-do-dah, zippity-eh…my oh my, what a wonderful day. pleanty of sunshine heading my way. Zippity-do-da, zippity-eh!

Jiminy cricket

Consumer Review

Rated 3 out of 5
September 6, 2013

Wow!! has anyone seen Cricket's new Nokia Slider? Well if you haven't, it is sweet! It is almost like the Chocolate phone but better(well in my opinion).I love it.

iLOVEmyCELL

Consumer Review

Rated 3 out of 5
August 17, 2013

I have been with cricket for about 6 years and I actually like it. I recently just ordered a phone online and at first I was very excited it was a very nice smartphone well not even 2 days later it didn't want to read my sd card so I went to the store and it still didn't want to work so one of the employees said it was probably the phone so I had to call cricket customer service since I ordered it at line and customer service was horrible!!!!!!! I hated it and never want to order a phone online again! the person who helped me made me sound like I didn't know what I was talking about when that person was the one who didn't. and its going to take about a month just for me to get my refund. :(. very unhappy with the customer service but do like cricket very reasonable and the people at the cricket stores are nice. But would recommend nobody to order online.

Nicole

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