U.S. Cellular forced to be clear about "free"
May 27, 2008/
reached a settlement with U.S. Cellular that will force them to spell out their promotions.
“Consumers also complained to the Department of Justice that cellular phone ‘minutes’ were routinely accumulated as users accessed neighboring U.S. Cellular cell towers for service, but not reported until the following month,” according to the release.To me, this is the bigger part of the case. We need a certain level of transparency in the wireless industry, and the reporting of available minutes certainly falls under that. This is especially important for prepaid users, who usually have their minutes measured pretty well. It’s another victory for consumers, and hopefully one that spread throughout the wireless industry.]]>
Posted in Consumer Issues