If you own an iPhone 5 (or know someone who does) purchased between September 2012 and January 2013, then you may need to contact Apple to get a new battery. Recently, Apple announced that a ‘small percentage’ of their iPhone 5 devices have a faulty battery which may suddenly stop holding charge for as long as it should.
To see if you quality for the free replacement battery, you’ll have to type your serial number in this page and and follow the instructions to see if you qualify. If your device qualifies for a new battery and you have already purchased one, then you will need to
contact Apple about a refund.
The iPhone 5S also had some “
battery issues” in the past, and entirely new phones were issued to owners of defective devices. There was some skepticism about the severity of manufacturing problem, as Apple opted to send entirely new phones instead of replacing parts. However, this doesn’t seem to be the case with the most recent battery problem, and owners should expect a quick turnaround for their phones.]]>
