myMetro gives customers on the to account access

MetroPCS is chaning that. They’ve introduced myMetro, a service which will allow customers to access their accounts right from their handsets. From there subscribers can make a number of changes and additions. This access gives customers the ability to check their account balance, add money to their pre-pay buckets (for roaming and other charges), change their rate plan, and even pay the bill. Best of all, it’s free and will start shipping right on MetroPCS handsets. It’s as easy as dialing 611, only this time you don’t have to talk to an account representative.

“myMetro provides an excellent complement to MetroPCS’ customer service,” said Tom Keys, chief operating officer of MetroPCS. “Offering our subscribers another alternative to customer service by allowing them to manage their account on-the-go and in real time, without speaking to a representative, furthers our commitment to saving consumers time and money.”

There’s not much bad you can say about a free service that makes your life easier. Once this is implemented, we encourage Metro customers to drop a line on this post and let us know how it’s going.]]>