Spot Mobile Closing For Good

Spot Mobile announced on Friday that after 4 years of operation, they will be closing their company and customers will not have service after Sept. 7, 2014 at 11:59 p.m. Every page of their website simply reroutes to the following message:

Spot Mobile had a contract with an underlying carrier that matured and was going through a sale which did not materialize. The Company has made the decision to wind down its business and will no longer be processing refills. Customer’s account/services will terminate effective September 7th, 2014 at 11:59pm (EST). The information required to PORT OUT your number is your Account Number which is your telephone number and PIN/PASSWORD which is 1234. We want to thank you for your past business and tell you how much we have enjoyed having you as a customer. Please do not hesitate in contacting customer service if you need any assistance or have any questions.

When I called for more information, the customer service representative simply said that she couldn’t really tell me anything other than the above. They used T-Mobile’s signals and the contract they had, presumably for use of those signals and such, expired.Spot Mobile is recommending customers port their numbers over to new carriers before the expiration date to ensure you keep your number. Customers looking for similar service should look at other T-Mobile MVNOs like MetroPCS, Net10, PTel, GoSmart, Brightspot or LycaMobile, depending on your useage and price requirements. While sad for customers, this news is hardly surprising as Spot stopped accepting new customers a few weeks ago and is no longer accepting refill requests of any sort.]]>