Red Pocket Refill Customer Service

With an unlimited account you have the option to refill your mobile device with either a 7, 15, or 30 day plan. You are then able to access unlimited talk, text, and web features for the time allotted. You can choose the one-time refill option, the monthly auto-refill option, or to activate or refill an international calling account. The second option is to use your PAYGO account. If you have a PAYGO account you can then choose the one-time refill option. Red Pocket Mobile accepts most major credit cards including Visa, MasterCard and American Express. They also accept PayPal. The refill instructions are easy to follow, but if at any time you need assistance then you can contact the Red Pocket Mobile customer service team. It’s very easy for you to contact their Customer Service department. Red Pocket Mobile offers customer service in a variety of languages including English, Chinese, Filipino, and Spanish. Representatives are also available to chat with you via their website. Before you contact a customer representative you should be sure to check through their troubleshooting page on their website where many questions have already been resolved. If you need to contact a customer service representative to assist you with refilling your Red Pocket account then you can call their toll-free number and an agent will assist you. Be sure to have all of your account information ready as well as the form of payment you will be using. If you have already purchased a paper refill card you can go to the Red Pocket Mobile website and enter in your wireless number as well your 15-digit refill code. If at any time you run into a problem, you can contact a representative through the toll-free number, or chat, and someone will assist you in a timely manner.]]>

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  1. RMA on August 29, 2014 at 7:22 pm

    “One of the best contract free pre paid cellphone services” ? Really? This is my first time switching to a prepaid plan and the big mistake was, I did it with this red pocket garbage. Gave it a second chance and paid for another month, few hours after that, phone call was cut off, unable to send send text msgs, of course no web browsing. Then they send a msg saying my service is blocked, and prompting me to pay again. Poor service, too long of a wait time, oftentimes more than 30 min, and unknowledgeable service reps. It’s just too much aggravation, waste of time and money.

  2. DEE on November 7, 2014 at 12:30 pm

    Pay for the refill and never get a refill code without calling. Call wait time 45 minutes, What a joke.