AT&T's customer service is among the best in the industry, and their GoPhone customer service representatives are no exception. The customer service center is open Monday through Friday 7 a.m. – 10 p.m. CST and open on Saturday and Sunday 9 a.m. – 7 p.m. CST. The customer service line has an automated answer system where you can refill minutes, activate a phone or perform other basic tasks.
When you call customer service, you will need to provide your GoPhone Number and some basic Account information so they can assist you.
AT&T GoPhone Customer Service Number: 1-800-901-9878
Alternatively, you can reach Customer Service by dialing 611 from your GoPhone.
You can also receive personalized help at an AT&T store. To locate one near you, click here.
GoPhone customer service can also be reached via live chat on AT&T's website. Although the chat is technically for postpaid services, the customer service representatives will generally answer GoPhone questions if you have them.