o2 Wireless Review

Overview
H2O Wireless is part of Locus Telecommunications, located in Englewood Cliffs, NJ. They offer nationwide GSM service with phones from manufacturers like LG, Motorola, Samsung, Nokia, and more. This is not to be confused with U.K. carrier O2.
Pros: H2O offers a wide array of plans that can fit the needs of many consumers.
Cons: Some of their plans can confuse consumers. The Feature Card in particular presents confusion.
Cheapest Price Per Minute: $0.14
Unlimited Data Available: No
Unlimited Texting Available: No
Shop For Deals on o2 Wireless Plans and Phones
Visit the Official o2 Wireless Website
Lowest Price Per Anytime Minute: $0.14
Plans: H2O offers both monthly and minute plans. The 25 dollar monthly plan gives users rates for various services. Minutes and text messages are 2.5 cents each, picture messages are 10 cents each, and data is 30 cents per MB. Customers can use devices in any way that adds up to 25 dollars or less per month. There are also 40, 50, and 60 dollar monthly unlimited plans, each of which provides unlimited talk, text, and picture messaging. The 50 dollar plan includes 250MB of data, and the 60 dollar plan includes 1GB. The 2 dollar per day plan provides unlimited talk and text. On the pay-as-you-go side, minutes and text messages cost 5 cents each, picture messages cost 10 cents, and data costs 30 cents per MB. Finally, H2O offers a Feature Card, which adds 10 dollars worth of services to monthly and pay-as-you-go plans. Read more about o2 Wireless plans
Customer Service: Customer service is available by calling a toll-free number during normal business hours, or by email.
Free Nights: No
Credit Check: None
Free Weekends: No
Contract: None
Daily Access Fee: No
Payment Options: You can pay for your H2O Wireless account buy purchasing refill cards either at a retail store, or by ordering online.
Text and Picture Messaging: With pay-as-you-go plans text messages cost 5 cents each. With the 25 dollar monthly plan, text messages are 2.5 cents each. Picture messaging costs 10 cents (unless it is covered by an unlimited plan).
Data Plans: H2O offers a data allotment with its 50 and 60 dollar plans. With all other plans data costs between 15 and 30 cents per MB.
Downloads: There are no downloadables.
International Calling: H2O offers a number of international calling options, including plans that offer calling to certain countries for the same as domestic calls.
Text Messaging Available: Yes
Roaming Charges: H2O phones do not roam off the primary AT&T network.
Shop Phones and Plans: Shop for o2 Wireless
Text Messaging Charge For Incoming: $0.05 ($0.10 for the first message of the day)
Calling Features: Voicemail, call waiting, caller ID, three-way calling.
Unlimited Text Messaging Plan Available: No
Activation Fee: None.
Nationwide Long Distance: Nationwide long distance is included with O2 Wireless plans.
Unlimited Plan Available: No
411 Calls: Directory assistance is available for $3.00 per call, plus airtime.
Earliest Minute Expiration: H2O Wireless refills expire at different times. The 10 dollar card expires in 30 days, the 20 dollar card in 60 days, the 30 dollar card in 90 days, and the 100 dollar card in one year.
911 Calls: Yes.
Phones: H2O offers a number of handsets, both new and refurbished. These include touchscreen and QWERTY handsets. There are some that come with bundles as well, allowing customers to get a discount on the first month's service. H2O also offers a SIM starter kit, which allows users to use unlocked GSM phones.
Standard Calling Features: Voicemail, 3Way, Caller ID, Call Waiting
Some Available Cell Models: Palm Pixi (shown) LG Neon LG Vu LG Prime Samsung A187
Coverage Map: See the H2O coverage map
Cheapest Phone Model: Alcatel 206
Read Full Review: o2 Wireless Review
Visit Website: Visit o2 Wireless
Cheapest Price Per Minute: $0.14
Unlimited Data Available: No
Unlimited Texting Available: No
Shop For Deals on o2 Wireless Plans and Phones
Visit the Official o2 Wireless Website

Average Rating by Users:

2.3
Rated 2.3 out of 5
2.3 out of 5 stars (based on 105 reviews)
5 star15%
4 star8%
3 star18%
2 star10%
1 star49%

Most Recent Reviews:

Consumer Review

Rated 3 out of 5
August 27, 2013

Solid service and good 3G data speeds, high reliability. (AT&T's network.) They have been advertising heavily and may be the next MetroPCS. You can compare prepaid plans at www.allprepaidplans.com

Peter

Consumer Review

Rated 1 out of 5
May 15, 2013

For a while I have observed they miss charge all the time. I made a call 54 sec, they charged me $0.10. For call made less than 3 second, hang up right after voice box message, they charge $0.05. For calls some time less than 2 minutes I was charged $0.15. I was even buying minute plan and it should cost me $0.05 / minute. They said they would even prorate the charge that is below a minute, but they didn't do that. Often I was charged $0.05 extra. H2O Wireless just eats people's money which makes them more expensive.

James

Consumer Review

Rated 5 out of 5
March 11, 2013

Great stuff. I have their $25 dollar plan and never had a problem. They give free international mintues with some plans to call anywhere around the world. Best AT&T MVNO so far.

Mike

Consumer Review

Rated 1 out of 5
October 16, 2012

You'd have be a fool-there in business to rip you h20 minute plan on reup lost previous balance of A $150.00—so can you afford it? I can't

Fran

Consumer Review

Rated 3 out of 5
September 18, 2012

H2O IS A COMPLETE WASTE OF TIME!!! FORGET EASY, FORGET GREAT CUSTOMER SERVICE, FORGET EVERYTHING YOU KNOW ABOUT AN A” GRADE COMPANY. AT&T OWNS THIS AND THEY SUCK AS WELL. H2O…..A JOKE TO RIP PEOPLE OFF JUST LIKE EVERY OTHER WIRELESS COMPANY. JUST GO LOCAL AND AT LEAST YOU HAVE SOMEWHERE TO GO WHEN YOU NEED HELP. H2O SENDS YOU TO A THIRD WORLD COUNTRY INSTEAD OF THE USA!!”

H2O SUCKS!!

Consumer Review

Rated 1 out of 5
August 30, 2012

Ripp OFFF!!! BeWare!!I got a sim card from them online, got some mins to add to it after a couple weeks, I was excited I had been without cell for a long time and wanted to talk to my girl, I did a test call was working great I was so happy two hours later I had only used 15 cents on my 25 dollar card! My number Was totally Shut OFF! Wtf! Is That! I call my number its says not in service! I went to there website put in my number and it says That Number Must not be with us!!!! What Pisses Me OFF The Worst I have A Gilr Calling me In the morning on that number She is really PO at me cause she called me and never gets through and even said its her last try or she is givving up!!!!! Thanks H20 I was gonna Marry her! And Now I Bet I Never Even Get To talk to her… 26 dollars all my money I had, Down the drain, Worst Company Ever!!!!!!

Tra

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Cheapest Price Per Minute: $0.14
Unlimited Data Available: No
Unlimited Texting Available: No
Shop For Deals on o2 Wireless Plans and Phones
Visit the Official o2 Wireless Website