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Consumer Review
PAGE PLUS HAS RECENTLY GONE DOWN HILL BIG TIME. YOU GET WHAT YOU PAY FOR… i HAVE BEEN WITH THEM FOR SOME TIME BU IF YOU NEED SERVICE DON'T USE THIS SERVICE!
Consumer Review
today for the first time the message line to my phone comes back after the caller is forwarded to the message line that It's a non working number. he biggest problem is that Page Plus doesn't have a 24 hours emergency customer service care. so until they fix it who ever calls will think that my number isn't working. Way to go Page PLus you really screwed the pooch on this service”
Consumer Review
I have had this service for about a year and I have had none of the issues that the whiners have expressed on this board. I have dealt with customer service and feel that yes, you can get people who are ill prepared, but overall they are knowledgeable. I have dealt with idiots at the large providers also. There is no reason to lock yourself down in a contract unless you are a glutton for punishment.
Consumer Review
Don't believe the advertising hype about low rate with stellar service. Equipment is low quality, customer service clueless, they're poorly educated, evasive and uncooperative when attempting to resolve issues they can't fix or don't understand. Read the terms and conditions: If you don't get the service we told you we'd give you too bad, we're not responsible…and by the way we won't and don't have to give you your money back. Don't gamble on this service, pick a more reliable, reputable dealer. Buyer beware!
Consumer Review
I was sceptical at first, and have tried other prepaid services prior like tracfone, and found PagePlus one of the best deals and offers currently available. & limited Pageplus phone choice isn't an issue, coz you can get ANY Verizon phone, inc. smartphone (ebay, amazon etc.) to work. I would recommend it to anyone, and in the last 15 months seen pageplus improve the plans & pricing!
Consumer Review
page plus do not get internet.my phone do get internet i dislike page plus.i will never go back to page plus.
Consumer Review
I love pp have been with them 3 years almost i have the $29.95 plan and i never go over i have the motorola droidx when im at home i just use the wifi if i want on the internet and when im away i still have plenty of time on it. to me its a no brainer if you want good reliable service (because it runs on the verizon network) and want a smartphone like all your peers get pageplus you'll get both and the price is great if you cant afford one of their plans you dont need a cell phone anyway i say you go page plus this customer loves ya
Consumer Review
Page Plus Cellular is the best prepaid cellular service, bar none. The 55 plan provides plenty of data at 1GB. After three weeks, I've only used a little over 100MB. I am using the service with a Droid Incredible 2. Keep up the good work!
Consumer Review
Wilson. Page plus gets internet. Your phone does not. Page Plus does not support data on a non page plus device. Giving a low rating for this is like saying McDonalds sucks because they don't have a Whopper.
Consumer Review
I just bought the $29.95 plan two in a half weeks ago and it includes 1200 mins and yesterday it says I'm out of mins!!!!! WTF?!? I'm pissed! I emailed them but no response yet. Hope they can do something about this. Has anyone delt with something like this?
Consumer Review
I have been using for them for a few years. There have been a some minor problems but overall I'm satisfied. However, they need to have more competitive data rates.
Consumer Review
I HAVE USED PAGE PLUS FOR 3 YEARS WITH NO PROBLEMS AT ALL. THE RULES OF PREPAID SERVICE ARE STANDARD FOR ALL COMPANIES AND ONCE UNDERSTOOD ARE SIMPLE TO FOLLOW. I HAVE NO IDEA WHY PEOPLE HAVE COMPLAINED ABOUT THE ISSUES I SEE IN THESE REVIEWS OTHER THAN THEY DID NOT UNDERSTAND HOW IT WORKED TO BEGIN WITH. I HAVE UPGRADED AND DOWN GRADED CHANGED PHONES AND PLANS REPEATEDLY WITH THE ASSISTANCE OF THEIR MORE THAN ADEQUATE CUSTOMER SERVICE DEPARTMENT. UNDERSTAND THEIR POLOCIES BEFORE YOU START SERVICE AND YOU SHOUDNT HAVE ANY PROBLEMS. DONT ASK QUESTIONS LOOKING TO HEAR WHAT YOU WANT TO HEAR BUT ASK UNTIL YOU ARE SURE YOU UNDERSTAND. YOU CANT GET ANY BETTER QUALITY OF SERVICE FOR A BETTER PRICE THAN PAGE PLUS OFFERS.
Consumer Review
I BEEN WITH THEM OVER 5 YEARS EXCELLENT SERVICE EXCELLENT COVERAGE AND CUSTOMER SERVICE
Consumer Review
I agree. I've got the Droid Incredible 2 on Page Plus and, as long as your travels don't take you to Alaska, you got coverage. 1GB of data plus unlimited talk and text is just great!
Consumer Review
I was able to get an issue resolved with Page Plus' new chat feature on their website. This is much better than waiting on the phone in a half hour long queue!
Consumer Review
I just activated a Droid Incredible 2 on Page Plus. I really like having a steady bill of 55.00!
Consumer Review
i love pageplus i use the motorola droid x2 dual core android love it and the 55 gives you 1gb of data best best best
Consumer Review
I've been with Page Plus now for 4 months and I'm not going anywhere! I get 1GB of data for my Android phone which is plenty for basic to intermediate use. Best of all, customer service is USA-based and the network is Verizon Wireless. It's nice not to be raped on cell and data service. My only wish is for coverage in Alaska.
Consumer Review
New Subsciber and I cn only say my experience with PP has been nothing but good. I contacted them several times while doing my homework via email and phone with positive responses from CS. I purchased a new PP Kyocera phone from ebay and ported a ATT phone number via customer service late on a Saturday. Everything went smoothly and the coverage is great, bought a $80 1 year refill from callingmart.com and couldn't be happier best deal out there for pay as you go service!
Consumer Review
I have been with Page Plus for about a year. There plans are a great price for what you get. I use the 1200 plan and never run out of anything. I have changed phones a bunch of time and now have a smartphone that works great. I only use the internet a little so the 100mb data is fine for me. I have had to deal with customer service many times (changing phones) and am normally on hold for at least 10min before someone picks up but have always had good help after they answer. You are paying very little for great cell phone service so just have a little patience when it comes to the hold times for customer service and dont call at peek” times if you can help it. If you are looking to save money and still get great coverage give Page Plus a try.”
Consumer Review
International calls or texts are not included in any of the plans. You have to have additional money in your balance to be able to call or text internationally.
Consumer Review
Oh my god just like with Jim here- Same thing happened with me in the end of Jan. except in my case I did not download any data- I do not have those features on my cell phone, i only have only talk and text. and the plan i signed up for for the lowest monthly plan knowing that I will only be using about 3/4 even if i exceeded my normal patterns. but no…my service got cut abruptly telling me that i have used all of my minutes- which in nooooo wayyyyyy is possible- even if the second was rounded up like somebody trying to explain jim here.
Consumer Review
Love my service as my wife and I have had it for years. No dropped calls and we love the savings.
Consumer Review
So far so good. We recently escaped the evil clutches of Sprint. I have done a lot of research and determined that PagePlus was for us. I went on to Amazon and bought two brand new/old stock phones for activation on Page plus. Got the verizon version Palm Pixi Plus for $44 and a Verizon based Samsung Omnia II for $104. Both brand new and no contracts!!! They were verizion phones that they don't sell anymore about 2 year old models, but 10x better than what Page Plus sells for handsets. Both full smart phones with 3G service. Figured out how to toggle data on and off with both, so we only use data when we want to. No background data updates until we turn it on. Put the palm pixi plus on the $12 plan and the other on the $29.95 plan. Just dropped our bill from $150 a month to $42 no taxes and chose to auto renew each month= no thinking about refills!!!! It's been awesome, and we both have not gone over our data limits. Just a perfect switch and I love that they function on the verizon network. Other prepaid phones have extremely limited networks live Virgin Mobile, Boost, and crappy t-mobile service. We are going on our second month now..so far, so good.
Consumer Review
I have been with PagePlus for about a year and a half now, and I had no problems until last month. In Dec. and Jan., I had to buy an extra $10 filler card because I ran out of data after downloading an app which ate up my 100MBs. After I figured out what the problem was, I uninstalled the app and figured I wouldn't need to buy extra cards anymore. But no! In Feb. my service was interrupted because I supposedly used up all 1200 talk min. on my plan, which I never, ever did before — even when I was with Verizon. My phone habits DID NOT change. Plus, Feb. was a short month! It happened again in Mar. So I found the talk-time log on my phone and did the math, and it proved PagePlus was lying. They were stealing my time to force me to continue buying extra time or lose the time I had paid for. WARNING: Do not buy extra time with PP! Stay within your plan and do NOT break your usage/pay pattern or they will steal your time to get you to pay for a higher plan or buy more time. I am spreading the word and looking for another service.
Consumer Review
Good coverage but everything else is horrible. I called with a problem and they wanted some of the phone numbers i called in hte past month to verify my account. Gave them numbers off of my phone and their own website, and they told me i was wrong. “those numbers are not listed sir.” I was giving numbers from their own data base and was getting attitude. Stay away, far away. Too many hoops to jump through to make everything work. Customer sevice is horrible.
Consumer Review
Have been with Page Plus for years…you are best off buying cards from on-line sellers and dealing with customer service by email (they respond quickly and resolve problems easily). I manage 3 phones on the website and have switched to the once per year $80 renewal which serves our purposes. I would highly recommend the yearly $80 plan for infrequent cell phone users.
Consumer Review
I will be with Page Plus Cellular for the long run! The 55 plan with 1GB of data is perfect. I won't be changing any time soon. 3G data speeds on Verizon's network is plenty good enough for most use.
Consumer Review
You can purchase additional data for your plan. You would just purchase the a Voice minute card i.e $10 100 voice minute card. Whatever money you have left when you renew your plan will just carry over. Then if you run out again it will just start using what you had left from the last time =) I <3 PPC! Great coverage & Service for a great price No hidden Fees.
Consumer Review
I have the talk n text 1200 plan. Service is really good, coverage on the verizon network is awesome, and the rate plan for this many minutes for the plan I chose are more than enough for me. I use a Kyocera KX-444, so I cant use the web on the phone and CS leaves a lot to be desired, but in all, I love the service with PP. Way to go, PagePlus.
Consumer Review
Page Plus Cellular offers a plan called The 55 which gives you unlimited talk and text with 1GB of data. As long as you don't stream video, it is plenty of data.
Consumer Review
I've only been with Page Plus for a little over a month but I've got to say that I'm very happy to have made the switch from Verizon. Although I was happy with Verizon, I wanted to use a smartphone without purchasing a big data plan, which VZW requires. The switch to Page Plus took less than 10 minutes, the rates are great and implementing autopay was painless and quick. I appreciate their notification when the funds were charged and then again when they were applied to my account. Since the service runs on the Verizon network I have the same great phone service. The only reason a dropped one star in the rating is because Page Plus doesn't have an option to buy some additional data. I don't use my phone much for data but 10 M is much too little. Can't even check email more than a couple of times without going over the allotment. Other than that, no complaints at all.
Consumer Review
worst customer service ever.they wont give you a wooden nickel.have $9.26 left on my account want to use it for unlimited $39.95.they wont let me buy .69 cents .i have to get a $25 and then a $10 card.and still carry a balance 4.31 which is useless forever
Consumer Review
The worse customer service I used for one month and it's enough for me there is a lot of prepaid companies with better customer service out there good bye page plus you suck
Consumer Review
Page Plus makes it clear that there are no refunds. That much said, they could help you out as a one time courtesy but, as most prepaid services go, there is a no refund policy.
Consumer Review
I love this company – been with them over 3 years.
Consumer Review
Consumer Review
I hate this company. I have been with them for 3 months, and every time I try to add money there is a problem! I can't even log into my account online, and I am positive that all of my account information is correct! I have done it 20 times!!! Please don’;t waste your time or money!!!
Consumer Review
cheap,but horrendous incompetent customer service. you chose, your pocket or your health
Consumer Review
I have 4 phones with them. I use the TNT1200 plan on all. Works perfect. I buy the pins from online for a discount. All my phones are Android, and my two daughters love the service. You will not think you are on a pre-paid service. Works like you are with Verizon. Signal everywhere you go. How can beat it for $29.95 a month? Try it!
Consumer Review
I continue to be happy with Page Plus Cellular. The 55 plan continues not to disappoint at all.
Consumer Review
Page plus is the best when it comes to prepaid service. I have been a happy customer for the past 3 years currently using a droid 3 and one the $29.99 plan which is great only thing i wish is a bit more data at least 1 GB other than that its great, has truly saved me a load of money.
Consumer Review
i had my page plus cut off and went with tmobile contract i wish i had never done it i am going back to page plus with tmobile ytou have no service in the house or on back roads page plus you have service any where t mobile sucks
Consumer Review
Very happy with Page Plus. I have The 55 Plan and I get 1GB of data plus unlimited talk and text with no contract. I am using an LG Enlighten that I bought off of eBay for 100.00 brand new in box. I will never go back to contract cellular service again.
Consumer Review
This a great company..I love Page Plus.2years going strong with them and Ill never change.
Consumer Review
When I first got the service was great saved almost a hundred bucks a month from what i paid with verizon but you cannot get through customer service. was on the phone 2 hours today….10 to 30 minutes of hold time to be cut off. last few months ive been using about 900 minutes of talk time but they say its over my 1200 cant go all the way back through the call record now. they suck, suck, suck. not recommended if you want to have dependable service.
Consumer Review
I have 4 lines on a monthly auto-reload plans. Been using them for over a year now and the coverage is excellent – only a few dropped calls. Would have given 5 stars, except for 2 facts: 1) it takes too long to reach customer service (30-40 minutes every time); 2) not enough data is included with plans (allowing only 20Mb of data for an unlimited plan is laughable)
Consumer Review
LOVE PAGE PLUS. I converted my land line phone to Net10 and it was great until I had to get a new phone. Coverage was awful and the CSR actually told me that the only way I coul get service is to open my window and sit next to it. REALLY??? I found Page Plus and when I realized it used VERIZON coverage, I quickly signed on. It was EASY… CUSTOMER SERVICE WAS GREAT and I add minutes on-line smoothly. NO COMPLAINTS here at all. At $12 per month, it is much better than my old Verizon bill with all of those fees and taxes. I use the Blackberry phone. Did not buy it on their website. Con is that I can't get data because it wasn't the PagePlus phone. Still will give it 10 stars for the price and coverage alone.
Consumer Review
I have been using PP for about 2.5 yrs now. For $29.95/month, I get more talk time & messages than I could ever use and 100 Mb of data, plenty since I don't use the phone to watch movies or as a radio. The coverage is what you would expect from the Verizon network.
Consumer Review
On hold now for almost 40 min. total. I hope the 2nd customer service tech. comes back from break soon.
Consumer Review
Ok, I got it straight, but it took about 50 minutes to get it taken care of. My recommendation is buy the $80 plan so you don't have to go through this more than once in a long while.
Consumer Review
PagePlus has been great for the last couple of years I have been with them, but as far as having knowledgable customer service they are very lacking in this department. I wanted to see if the Droid Charge would work on the network and was told it would, then I went and bought one but it would not activate and when I called to ask why I was told Charge was not compatible, even though I had been told by them it would. There was no remorse for me losing $120 because of their mistake and that was that. NOT happy with them at all anymore because now I can never be sure if I'm getting true or falsae information from them.
Consumer Review
It would be real nice if you could actually talk to someone. Not just during bankers hours. I missed the cancelation date by 1 min. because the local stores machine is broken again/constantly. By the time I got back from a store 20 miles later and typed in my # it was 12:01. It would be nice to talk to someone about it, and not loose my $20 that I had.
Consumer Review
love pp but needing some help i dont want to go to the local pp dealer just because they charge $25 to activate an old phone, is there any way i can do it on my own?
Consumer Review
i love pp i been with them for ten yrs iv used many diff phones partly becouse im hard on them i have construction buisness and i am the problem iv had phones that just didnt like. but none of the problems with phones had to do with pp.custommer service wait time could improve but other then that they have been great. i dont know why these other people wih thier complaints are coming from they must be stupid with bad additudes with life in grneral. and create thier own problems. ten yrs and have no problems to speak of. thanks pp.
Consumer Review
Page Plus offers the ability to use a smart phone you may already own without much aggravation or hassle. Yes the data may or may not work but try going to any other pre-paid service with your Android and get the same courtesy. Verizon network talk and text, free ESN, phone number and customer support and troubleshooting. People who whine about Page Plus are expecting to get champagne on a beer budget. Don't waste your time listening to whiners who use up their minutes or let a friend borrow their phone and then cry when the minutes get used up and they won't get comped. That's the stealing” their referring to. Lame. PPC rules!”
Consumer Review
I just switched this week and am happy so far. I've read some comments about poor customer service. I had wonderful customer service, i spoke with Nate and Honey and they were both fantastic! There are several resellers and they may be the poor communicators. Make sure you go to www.pagepluscellular.com. That is the correct link to them.
Consumer Review
Good coverage, but horable customer service. You will be on hold for at least 1 hour every time you call. If you have a problem? It sucks to be you! They will not try to resolve your concerns.
Consumer Review
So far great services, prices and nice customer service.
Consumer Review
The ability to use any phone on pageplus and the coverage beats any other prepaid – straight talk, h20, boost, etc. 2 years, same service, same phone, same number, just went from $80 a month with verizon to $29.95
Consumer Review
Page Plus offers you: The perfect Plans The perfect Price The Perfect Network (Verizon Wireless) The best Customer Service ( U.S Base) i love the $29.95 Plan. we saved a lot of money.
Consumer Review
i love the improvement on the $55 Plan it is going to increase from 500MB to 1000MB and it is on Verizon Wireless Network. Thank you Page Plus.
Consumer Review
For what i pay for and the service i get with my Page Plus is A+++ Would not change I use the $39.95 works well for me.
Consumer Review
love pageplus been with them for sometime they use verizon towers best coverage i think. the new 55 plan is the best i use a htc incredible and my bro uses the Samsung Galaxy S no problems great company and service,and price
Consumer Review
I just went back to PP. I had left because of not enough data and went to T-Mobile. Just after the New Year, my T-Mobile phone's stopped getting a data signal in my house, I used to get EDGE even though I was in a 4G area. That is useless. With Page Plus now offering the 55 plan, I am back. I get 3G in my house!
Consumer Review
Excellent coverage, great price. Customer service is also great. Can go with online dealers(Kitty Wireless) for help. Bring your own phone! I have tried a couple of other pre-paid providers. None even come close. Everything works smooth as it should. Buy a Verizon phone, can be Android,Windows, Palm etc., activate it and your done. Try it you will not go back to a contract.
Consumer Review
this company is by far the worst company i ever been with . they have no respect for people when talking with them on customer service. when they decline your card they still take your money. who ever heard of that.. then they want let you speak to a manger. and my phone stay messing up from stuff they done.and they cut your phone of still after you pay it..
Consumer Review
Used pageplus for about two years. I buy the 2000 minute pack which is 4 cents/min. I don't talk much on this line.
Consumer Review
I switched from Verizon two months ago. I live out in the boonies and still get coverage, no problem. I was able to buy a Palm on amazon and activate it with ease.
Consumer Review
Page Plus has got to be one of the best MVNO's ever! Verizon network for nationwide coverage, able to use any phone from Verizon (properly disconnected) and some of the cheapest rates ever offered. Add to that the ability to use the Verizon 3G network for smartphones and the deal gets even better.
Consumer Review
Best cell phone service for the money !!!
Consumer Review
This company is THE WORST EVER!!! Very poor customer service, they like to argue w/you. They will cut you off durring a call to say your out of mins when your not, tricking you into prematurely paying. They wont let you speak to a supervisor and they wont call you back. Not open on the weekends or at night, so have fun w/that… I could keep going. THE WORST !!!! I also believe they are selling my info to telemarketers so they can waste my mins, making money both ways! I'm considering suing these people.
Consumer Review
i just renewed my $44.95 Plan today and the dealer told me; my next renewal will be $39.95 for the same Unlimited TalknText Plan.This is a good news, it is a verizon network!
Consumer Review
PagePlus has done it again. I was googeling to do an ESN SWAP for my PagePlus phones for The most economical way. I found a site that would do it for $1.99. I emailed the Customer Support.It took two days to hear back from them. While I was waiting, I emailed the PagePlus Customer Support. They emailed me back WITHIN 30 MINUTES. All I needed was to emailed them the last two phone numbers of the calls that I made from the two phones. And of course the ESNs and the Mobile Numbers of the phones. I got my two PagePlus phones ESN Swapped in an hour. I'd like to say that I can't believe it but being with PagePlus for 4-5 years, I'd just like to say that's so PagePlus. Thank you again PagePlus for being a wonderful economically make sense cellphone service provider.
Consumer Review
I have been with PP for 3 years and think it's the best decision I've made for phone service . For $55 dollars you get unlimited talk n text plus 300MB data . For the price you cant get better . I've been to many places where Verizon is the only srvce that works , Since PP uses VZW network it is worth it . It's rare that I need to call cust svce so they're not a deal breaker for me . Call and activate ur phone and don't use some offbrand dealer
Consumer Review
Page Plus Cellular saved my family a lot of money. we had 5 lines sharing plans with AT&T and we were paying around $330.00 per month and after we ported our lines to Page Plus we only pay $150.00 per month. Each one of us chose the $29.95 per month TnT1200 and you get 1200 Minutes/3000Text.MMS/100MB.
Consumer Review
I have not had a phone for even a month and was told that my minutes were all used. When I looked online there was no proof of my minutes being uses. (1200) I know that my longest phone call was 19 minutes. One call for 19 minutes does not equal to the amount of 1200 minutes. If I was on the phone 62 times for 19 minutes then yes. I called and talked to the customer service rep and was told for a fee of $5.00 they can send me a copy of my phone usage. I was only trying to get their mistake corrected not be charged more money. I later talked to another rep who said they have to write a ticket and give it to a supervisor that will get back to me within 24 hours. I received an unofficial email the next day saying they are not going to help me. It said I can purchase more time if I want to. I will not be using page plus again.
Consumer Review
I've been using Page Plus since October 2009 and I like the service, except for the long waits for customer service. I currently use an HTC Droid Eris, I can browse the web with Opera Mini, use Gmail, Ymail, even some online games, and it works fine. I use WIFI if I wanna look at YouTube or something similar. I highly recommend them if you need a decent cheap plan and are able to manage your data use.
Consumer Review
I BEEN WITH PAGE PLUS OVER THE PAST FIVE YEARS EXCELLENT COVERAGE NO DROP CALLS NO DEAD SPOTS THEY ARE USING THE BEST NETWORK VW .
Consumer Review
I was recommended pageplus service as an alternative to Tmobile prepaid since it was supposed to be cheaper. I used eBay with the seller Kitty Wireless and had them port my number over to Pageplus. It only cost a couple dollars so I thought it was a good deal. My number was taken off Tmobile but was unable to have it activated on Pageplus. Kitty wireless said they tried to get it set up but in the end they said it was gone. They refunded my money but that was pretty worthless since I lost a phone number I had for 5 years. I would not recommend either service and will from now on stick to legitimate companies and storefront dealers.
Consumer Review
I wanted to get my 10 year old an emergency prepaid cell phone, but she'd forget/loose/ignore her dumb phone all the time. Let's face it, why would a 10 yer old kid care to carry a boring, voice only phone? So, I tried to activate one my old smart phones for her with Verizon or ATT prepaid, but those bloodsuckers wanted me to get $50-$60/month data + voice plan just for the right to have a smart phone on their network. Page Plus was the solution. I activated my old VZN smart phone with them and now for $3-$7 a month my daughter has an excellent emergency/occasional use phone with superior coverage. As for data, email, backups she is using the phone's WiFi and she has no need for data service.
Consumer Review
I love this service. For people complaining you no longer get picture messaging and all the bells and whistles you got from Verizon, so what? You save a fortune by getting Verizon's superior coverage at a fraction of the cost. All of Verizon's “Get It Now” services nickel and dime you on top of their high monthly rates. You can send pictures in your e-mails and other services. If you want data services, go with another phone company. If you want basic talk and text, you're far better off with Page Plus Cellular. My cost went from $37 a month with Verizon to less than $10 a month with PPC. I use the $80 for one year of 2,000 minutes or texts. I don't use my cell phone that often. I mainly use my landline and when I need long distance, there are several Internet options for free or very cheap long distance calling that I can use with my landline. For Internet and data, I have my DSL at home and a small WiFi tablet I can use anywhere there's pubic WiFi, which is just about everywhere now: coffeehouses, fast food restaurants, airports, hotels, highway rest stops, etc. I can't see paying nearly $40 a month or more to a wireless carrier for basic voice and text, plus another $20 or $30 for data that doesn't offer seamless coverage (there are a lot of areas on the road where wireless data isn't available or is overused/congested/slow.
Consumer Review
The coverage is good because it runs off of the Verizon Network but as for customer service, they lie and they steal. If you are running off the unlimited plan, there is a lapse of 2-8 hours when your “stacked” plan is renewing that you can't even use your phone. I was talked into adding $10 to my plan to cover the “down” time and they told me anything over .99 would be credited back to my account. My phone was not even used in my “down” time and I still have a balance of $5.07 because they said it pulled money out of my balance because I had a call that was in roaming but anytime I have had a balance of 0 I can still call and receive calls while roaming. So because money was there, they took it and they will not refund anything. As for phone selection, you can use any old verizon contract phone for the service or you can choose one of their pieces of crap if they decide to work.
Consumer Review
greetings, okay I am newbie with only 6 days of pp service. I would like point out that when you pay one half of the cost of your previous phone service you have to expect pp to cut somewhere and maybe they are doing it some what on customer service. let's face it some people need more hand holding than others. many like me would rather not pay for any help unless absolutely necessary. I always read the faqs first, some that are complaining probably don't know what a faq is. So this lack of spending on customer help is putting money in my pocket. So far all you people that want a cell company like you just left, well stay with verizon or another company with stores and advertising and employees who will take the time to point out each end of a phone and their function. so you can have cheap phone service for half the money or you can pay twice as much and be coddled by employees whose job is to extract the most money from you. Maybe pp should have two prices. one with very limited customer service and another price for those that love warrantys, customer service. large expensive web sites, techs online ready to answer questions, etc. go enjoy life
Consumer Review
Lowest cost option for an emergency phone. It takes some research to get things set up cheaply, but it works. I bought a refurbished phone on E-bay for $16, which they guaranteed would work on the network. I paid $2 to an online dealer to activate it which included a few minutes of air time. For $18 I had my first 3 months of service. I did have to make an emergency call during that time, so now I will spend all of $10 for 100 more minutes and extend usage another 3 months. Worst case, $10 every 3 months, and so $40 per year I have a phone in case of emergency. And the Verizon network coverage is FAR superior to Tracfone, that I used previously.
Consumer Review
I BEEN WITH PP OVER TWO YEARS AND I SWITCH MY SERVICE FROM ANOTHER CARRIER AND HONESTLY I USE TO PAY 120 DOLLARS NOW I PAYING 30 DOLLARS A MONTH WITH PAGE PLUS I AM SAVING A LOT OF MONEY I RECOMMENDED PAGE PLUS TO EVERY BODY I DO TRAVEL A LOT FL ,LASVEGAS MI I NEVER HAVE ANY ISSUE OR DROP CALLS .PAGE PLUS IS EXCELLENT .
Consumer Review
I would stay away from page plus. The choice of phones from them are pretty slim. Bring your own device and you get no support what so ever. They make this clear. So your on your own. Dealing with page+ headquarters sucks, using a dealer is no better. The one well known dealer works with emails and it takes sometimes as high as 4 hours to get a question answered. I have a national prepaid service had trouble called 15 minutes later problem solved. Not with page+. Stick with a big carrier that offers a good selection of their own phones you'll be better off.
Consumer Review
I have had PP unlimited talk/text plan for about 1 year. Use my Verizon Motorola Droid, excellent coverage, great price but would like more data.
Consumer Review
My suggestion for all you that are having problems with Page Plus Customer Service is to find a local dealer. Page Plus has a dealer support line and and has access to managers when needed. If you don't have a local dealer in your area try Kitty Wireless. I've heard nothing but rave reviews about them.
Consumer Review
bad customer service…charged my credit card 3 times and I had the biggest hassle of trying to get the money back…charge me twice and I asked them to roll it over on my next bill and they said ok, yet when the next bill came out they only gave me a15 days of service and made me pay again…very lousy customer service reps
Consumer Review
Have had multiple issues with their customer service agents being jerks. You eventually find you a nice one who will fix your problem. Ask for a supervisor, they refuse. Go to a dealer/reseller, they shrug their shoulders and ask “What do you expect out of someone who gets minimum wage?” No one gives you a corporate number to call and complain. CSR's have gotten rapidly worse over-the summer of 2011. Some of their CSR's try to give you Verizon programming codes to fix PP problems. I get my damned voice mail sometimes 5 days later WhICH at one point, was fixed and then started again. Reason: Over sold their share of the Verizon network NOW give customers the blame/run-around.
Consumer Review
Good value but don't buy their phones.
Consumer Review
I've been with Page for years – almost since they started.
Consumer Review
Had pageplus for about a year now. Service is great for the Standard plan. The only bad thing is the choice of pageplus phones. I had 3 of their refurbished phones and the first two display went out. Only one was covered by the 120 day warranty. The replacement they sent was a different model and the hinge broke at about 6 months. I discovered that verizon phones are compatiable. I bought a new htc eris on Ebay for about $120. Everything works just fine. I use the wirless mostly. I had pageplus turn on the data and it works but Rep suggested to turn off on phone until needed. I'm not a heavy user so it cost me about $8. month for a smartphone. Pageplus is perfect for me but maybe not everyone.
Consumer Review
Don't do it. They will send you defective new cellphones, and then make you pay the return shipping AND the restocking fee. How this isn't a scam I have no idea. I guarantee you they will just re-ship the defective phone that I returned and screw the next person.
Consumer Review
I am not a kid anymore, but I was “strongarmed” by co-workers into purchasing a cell phone. After much research, I determined that Page Plus would most satisfy my needs. I must admit that my every expectation has been met. Every 4 months I replenish, my unused minutes roll over and I'm good to go again. I am gratified to know that good deals still exist out there.
Consumer Review
I will give Page Plus 5 stars for quality but it is not very competitive. T-Mobile's prepaid Monthly 4G plan for 70.00 offers 4G speeds capped at 5GB. I used to pay an additional 20.00 on top of the 44.95 unlimited for extra data. A friend went from Verizon to T-Mobile and told me about it. Now I spend an extra 5 bucks a month and get a whole lot more bang for the buck. That said, the call quality is not as good as PP but the data is excellent!!! In my area , I get 8MB down and 0.8MB up.
Consumer Review
I do not know why everyone is crying!!!!!! I have PP on my droid X and I am saving 80 dollars a month I can check my emails all month long and never use over 100mg but if I want streaming video I hook up to wifi. Verizon is GREEDY I will never leave PP.
Consumer Review
I have had their servous for awhile now and its total boolcrap totally not worth your time
Consumer Review
I have only been using the service for a few days and there were glitches setting it up, but customer service was actually quite helpful and friendly (& I didn't have to wait too long, only about 10 minutes). Call quality is as good as Verizon and instead of paying $110 a month for a Verizon family plan like before, child gets unlimited texting ($20 a month) and parents, who don't use the phone much, each have $80 on the phone for calls which will probably last the whole year and doesn't need to be replenished for a year. It seems like a really good way to use the Verizon network for calls and SMS (we don't do data) for not much money, so I don't understand why the terrible reviews.
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