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Consumer Review
i have 5 lines on pp for 1 1/2 years now and no problems.the only people that have problems are the ones that dont know how to manage there data.
Consumer Review
i went back and forth and right back to pp im happy and i will not leave again.
Consumer Review
The service is ok. But it's extremely difficult to reach their customer service, every time i were put to hold for more than twenty minutes to get a person to talk to me. And they made it very hard for porting your number out to another carrier.
Consumer Review
with pp for 2-1/2 yrs. switched my phone with a samsung omnia i910 it works great and the internet works too. thanks pp
Consumer Review
PagePlus is pretty great. I was tired of AT&T fleecing me each month. I called P+ customer service once, as initially I was issued a phone number out of my area. The wait was close to 30 minutes, but the customer service rep was helpful and pleasant. I signed up with KittyWireless autopay for TnT 1200. KW has been nothing short of awesome! I never have to worry about my cell service; KW takes care of that PIN nonsense for me, (at no extra charge!). I'm very satisfied with PagePlus wireless coverage and call quality. And I've saved 36.00 each month over my former wireless carrier. Yep, pretty great.
Consumer Review
I have just made my first month with Page Plus and the plan renewal went smoothly. I bought my Unlimited Talk n Text PIN on July 26th and it was automatically added to my phone. Straight Talk used to be a constant worry if the renewal will go through.
Consumer Review
I have tried Boost, Virgin, Cricket, and the Tracfone companies. I have finally found the one to keep which is Page Plus. It has, hands down, the best coverage of the MVNOs and Cricket. To be honest, I have not had a problem to date. If you aren't a techie, go with an approved phone. If you are a techie like me, the Verizon Android phones work quite well.
Consumer Review
I have been with PP for 6 months, using an LG Ally and now an HTC Eris.
Consumer Review
I honestly dont see why all of you have so many problems with this provider if you dont like it then find another that youll like there are many service providers out there. i honestly love it i have been with them for a little over 2 years and like the service very much and have never had any problems, yes the customer service could be better,but if you need to change esns,add mins or whatever find a dealer in your area that can help with that and adding minutes is simple you can do it online. i am on the $30 plan using a droid x and no problems everything works perfect and they are cheaper than verizon contract. they are awesome!
Consumer Review
IF you just want to make calls and do texting, this plan is GREAT.
Consumer Review
I ported my cell phone numbers from Sprint to Vonage initially to keep them active (while one of us was job-hunting, money was tight), then decided to port them back out to Page Plus. I called Customer Support directly to do this. No problem getting the number ported to Page Plus.
Consumer Review
BTW, Pros:
Consumer Review
To be fair, Page Plus does not guarantee that a phone not on their approval list will work and they make that perfectly clear. It is a crap shoot. That much said, just about any Verizon Android phone will work. If it is a feature phone you want, play it safe and buy an approved device.
Consumer Review
BE CAREFUL about the pageplusdealer you choose, especially if you find it in cellphoneforums or by searching. Email (or better yet, call) your online dealer a several times to check their attitude. I sent a phone to an online dealer in central Michigan for programming. They never returned my phone, or responded to my calls or emails!
Consumer Review
I checked on their web site to make sure the phone I wanted to activate would work ! they said YES !! Then when I activated it It would only take and recieve calls ! NO internet, ON PIX or Video Messaging !!!! and I paid for it !!! Than when I tried to port my number They said I shouldnt have paid for service Before porting my number and I would have to purchasr a monthly plan AGAIN to port my number !! I think they should tell you this on the web site so you know ! They do tell you that both phones have to be active so thats what I did activated their phone and kept my existing phone active ! so now I have to pay another month of service to my existing carrier and wait a month to port my number or just throw away a month of service ?? no option of refund !!!!
Consumer Review
After 3 weeks of service, I think I have finally found the provider that I am going to keep. I really like Page Plus Cellular. 3 weeks with my LG Vortex without a single problem.
Consumer Review
Page Plus is cool.
Consumer Review
I love my page plus phone and plus i bought mine brand new from amazon and they turn it on.it work perfect for me.I love the phones in the store.you don't really pay much for them.so pageplus yes….
Consumer Review
Well, port your number and avoid the ten dollar fee. It isn't an activation fee because it isn't strictly required to start the service.
Consumer Review
they said there was no activation fee but there is a 10 dollar fee to activate the phone…is it not the same? its only free if it is ported.
Consumer Review
I have had Page Plus now for almost a week and I am completely satisfied with the exception of data. I would like to see them add a data package for 2GB. That would be awesome
Consumer Review
Pretty limited choice as far as phones go and I've never been able to get the data features to work properly. God help you if you ever need to call customer service, you're always on hold for at least 45 minutes and the people are always a-holes. It took three days to port my number over and I got screwed out of $30 initially.
Consumer Review
I ported my number over from Straight Talk after dealing with Peggy” for the last time. Customer service does take some time to reach but it is refreshing talking to a good old American. Page Plus is where it is at.”
Consumer Review
Customer Service is Terrible, and also if you could not fix problems that arise with verizon phones do not put them on your plan, second why is my phone roaming when it shouldn't waste of time and money
Consumer Review
Does the Lg Revolution work on Page Plus
Consumer Review
I am a Field Service tech for a major computer maker. I use a LOT of minutes every month, and Verizon was killing me at almost $100 per month. I tried an AT&T reseller, but AT&T's coverage in my rural area is less then stellar. Then I found Page Plus. I got to keep my Palm 755p I was using on Verizon, and cut my bill in half. PP does not require a “data plan” with a Smartphone, so that cut $29 right there. The Unlimited plan costs $45 a month and I don't have to count minutes. The coverage is almost as good as Verizon's Post Paid network, with few dropouts, but there are a couple areas where roaming is 29 cents a minute. So I call before I get into these areas. Otherwise, coverage is the same for my area. I would give them 5 stars, but Customer Service can be a LONG wait, and sometimes “refilling” on the Web doesn't go very smoothly. However, the Customer Service reps are extremely pleasant, knowledgeable and helpful.
Consumer Review
Oh, BTW, for the people saying no Blackberrys, I am using a Verizon BB 8830, no problem. When I put it on line the tech even identified it as a BB. However, you cannot use Blackberry Internet Service, but if you load Opera Browser and use GMAIL you can have web and email, no problem. But Enterprise email and Blackberry's excellent email doesn't work. I did get the BB web browser to work as well, but it isn't very good.
Consumer Review
I love pageplus it the best prepaid company around. I canceled my contract with Verizon and came to pageplus. I still can to use my Verizon Galaxy S phone and verizon network. I just need more MB of data.
Consumer Review
I have to say,I love Page Plus Cellular! They use the verizon network and for the 44.95 a month for unlimited talk and text with 20mb for mms messaging,it's not a bad deal. Verizon would charge you 94.99 for unlimited talk and text. It is inexpensive and has very reliable coverage. My dad and his girlfriend are about to switch to page plus. The only downer about Page plus is they do not offer unlimited data for all the heavy data users. I don't use all of my data anyway. I am using the UT Starcom Blitz right now,but I am about to get the LG Env2 which is an awesome phone to have on page plus. I mainly text so it's perfect for me! Keep on doing great Page plus!!:)
Consumer Review
We switched to Page plus, from Straight talk. We used Kitty she handled everything. They ported a # to an HTC phone, set up auto pay and emailed us when the phone was ready to use. We never once had to call PP. To get great service use a local agent, you never have to deal with PP directly. We get more minutes, more texts, more data, with a true android smartphone, for less per month. No brainer. Use a local agent and you no longer have to deal with Peggy””
Consumer Review
I have page plus i have a sprint blackberry phone. I am on the 44.99 plan the service is great. My only issue is if i have a question it takes me almost an hour or more to talk to anyone,but once i talked to someone they were very nice and fixed my problem.
Consumer Review
This service sucks in the worse way. Just paid my bill and the majority of the time I dont have service and on top of that I was told that my phone, the phone they sold me, is not the correct phone to have the Page Plus services on.
Consumer Review
I was with PP for over two years and the only reason I switched is because of 3 main problems with PP 1) the low amount of Data, 3 Too many pictures texts and you use up all of your money and 3) No GPS features.
Consumer Review
Kitty Wireless is great in handling the needs of all 3 family members. We are in Sarasota FL and Verizon towers are all over the place, no problem wit reception. Our cell phone bills are now $70 a month total, instead of the $165 a month we were paying before, with Verizon, for identical service.
Consumer Review
I have had Page plus for almost 2 years now and I LOVE IT!!! Best Prepaid plans you can find. I have seen PP brand of phones and they are crappy. But you can use any verizon phone(with the exception of Prepaid and Blackberries) with PP. So are I have had a Palm Treo 755p, an LG EnV touch and now I have a Droid Eris. I use the TNT 1200/2000/100MB. With Eris I have it set to wi-fir only so I don't use that much data. I would recommend this company to anyone especially those who are tired of paying hundreds and hundreds of dollars for cell phone service.
Consumer Review
i was thinking about trying page plus,with the omnia 11 i920. I will use the standard 1.95 plan with the add-on unlimited text plan. i am scared that 3g verizon data will get turned on without me knowing drain my balance. how do i prevent this?
Consumer Review
I have to say I have been with Page Plus for over two years now. Yes – I had to replace my phone a couple of times because of using old phones, but you can buy a new one from Page Plus and at your local Verizon. Also Page Plus offers an unlimited plan that is not costly at all, pretty cheat actually. This service also don't carry insurance, I realize that, but for 45.00 a month unlimited txt and calling, I will replace my used phone any day! I am on my third phone and each cost me around 100.00 each. You really cant go wrong on this service. Get the Unlimited Card!
Consumer Review
I signed up for the 1200 talk and text plan. My call records reflect that I only used 1054 minutes, and my service was disconnected well before the month was over. Page plus refused to reimburse me for the remaining 146 minutes.
Consumer Review
IF you are smart DO NOT go with Page Plus cellular!! You will regret it eventually. They sell traded in Verizon phones that they CLEAN up with rubbing alchohol and then put refurbished stickers on them. They do not refurbish a single thing. Then when you call customer service to complain you WILL wait for 30 – 60 minutes for a CSR. Your web service will not work in Sarasota 7 they will tell you that its the Verizon towers in our area eventhough you pay for it!! You will have repeated disconnected calls with a recording telling you your balance has reached zero; please replenish your account” eventhough you just replenished it that same day!! Then you can remake the phone call. In a nutshell; PAGE PLUS STINKS11 Better off going with Boost Mobile or Metro PCS.”
Consumer Review
You need to use your brain when deciding which prepaid cell carrier to use. This company is not for ultra high tech folks. For phone service and texting for most people, its great and by far the least expensive. .04 cents a minute, no one else comes close. Make sure Verizon is ok for you where you will use it most. If you don't like the phones – get one on amazon. I have called cs twice with good results (be nice) and have also used kitty wireless which costs a few bucks but they are great. So many people are helpless and lobe to whine. Happy User.
Consumer Review
Great News; My dealer told me today, Page Plus is coming soon with a new plan with more Data! $49.95 Unlimited TalknText+300MB! Let's wait and see.
Consumer Review
DONE WITH STRAIGHT TALK, SO I CALLED PAGE PLUS TO CHECK OUT THEIR CUSTOMER SERVICE, WAS PUT ON HOLD FOR 10 MIN. NEVER GOT ANYONE AND HUNG UP!!!!!!!!!
Consumer Review
BEWARE: DATA STEALERS. Came over from at&t iphone 3G knowing nothing about these phones. I never needed a data plan for the 3g at at&t and it never activated data – at all! There was no mistakes because data is not allowed! I only used wifi! I was only signed up with PP a day and the data stole all the money I put on the phone! BEWARE…can it be fixed?? I don't know. I have the ERIS and the DROID X…
Consumer Review
Their plans are good but as a customer you have to be extremely careful to not fall into one of the pitfalls. I was on a pay as you go plan but somehow ended up on a text plan. I don't use minutes much and just before the expiration of the minutes (at end of 120 days), I followed a link on their page that said “”Add Minutes”” and added $10 but it did not give me any “”Minutes””. On calling for support I was told that it applied the $10 towards a text plan. The Supervisor was curt and said “”Add Minutes”” does not necessarily mean Add Minutes and there was some semantics issue that I did not understand and pretty much said I have no recourse and the $10 was gone. Call me weird but when it says “”Add Minutes”” in plain English I did not see any semantics involved! Also, nowhere on my Account Summary page it said anything about me being on a text plan prior to the recharge.
Consumer Review
I have been trying to get set up with PP but I have not been able to get anyone on the line. the wait time on hold is soooo long. I have been trying for 4 days now. I finally decided that if I cannot get ahold of them now, what would happen if I needed them to help with a problem.?
Consumer Review
We have two Droids on the Talk N Text 1200 plan, and three phones on the basic plan. I find 100MB of data to be more than enough on the Droids if I use Wi-Fi when it's available, and if I don't do things like downloading videos or GPS maps over 3G.
Consumer Review
GO WITH TRACFONE !!!!!!!!!!!!!!!
Consumer Review
To all you 1 star'ers out there: Try Tracfone! Their cs has a lot to be desired but if you contact then on facebook or by email you usually get good results. I have had tracfone, with double minutes for life, for a year now and have great reception almost anywhere. If you add a 60 min. card you get 120 minutes and 90 days of service. if you add a card and still have days left on your service those day also roll over. If you had ten days left instead of 90 days you would now have 100 days of service. Minutes AND days of service roll over. Great reception and a nice little LG 420 phone that tells you on the screen how much time and days you have left so they don't sneak up on you. By the way I don't work for Tracfone but just like to tell people how much I enjoy their service.
Consumer Review
This is the Great Value in prepaid, especially with several plans, tell me where your going to get better coverage, and more minutes for your money. 1) security plans, from $10 for 100 minutes that lasts 120 days or until there gone, folks that's phone service, if you need one for emergencies for $2.50 a month/ $30 per year…EVERY ONE if there with out a phone, should have one of these. Also 2000 minutes for a year for $80, that's twice as many as AT&T and less then half the price! 2) Regular users – 1200 anytime minutes/2000 text messages/ 100 mb of data, for only $29.95 3) Unlimited Talk& Text/20 mb of data – now get this you can add extra data for 15 cents a mb, so if you use extra data, part with a few bucks and for $54.95 you can get the unlimited talk and text but roughly 85 mb or for $64.95 it works out to be 150 mb with the unlimited talk and text… come on, thats a ton and still a great value 4)Bring your own phone, this is incredible, bring in a eligible phone and you save money. 5) Why they don't promote this I don't know its the same as Verizon, so why they don't promote it is beyond me. Trick here is its Verizon's company owned towers (but thats the same for Verizons prepaid, there not going to pay for you to be able to use there roaming partners) But the Verizon network certainly covers more area then anyone other = BEST PREPAID COVERAGE 6) Customer service, I use a friendly neighborhood dealer,some one that apparently cares, kinda like a insurance agent, if I pay my bill with him each month, he handles any service issues if needed. Why not have a someone extra on my side, i called the 800 number for customer service once, 20 minutes later, i hung up, called my dealer, he picked up on the first ring and I was done in two minutes, make friends with a local cell phone dealer I give Page Plus & my local dealer 5 Stars
Consumer Review
According to their coverage map, I should have excellent service. However, I can't make a call without being on roaming. So I have a horrendously high per minute call. I just got the phone yesterday and I guess I will use up the minutes very quickly (because of the huge cost of roaming. Customer service could not help either. Basically all they said was that they couldn't help.
Consumer Review
PP was highly recommended by family members for my Elderly parents that mainly need cell phones for emergencies and light texting. the first phone was sent to them by a family member, it had previously been used on PP. my mother called the 800 number, walked thru the process w CS and the phone was up and working. yesterday they went to a dealer to buy and activate a second phone. the dealer buys his phones directly from pp who put the phone number on the phone, not the dealer. he put $80 for the year on the phone then when he called to activate it, it didnt work because it was ALREADY ACTIVATED FOR SOMEONE ELSE. the dealer thought he cid just call cs and have them transfer the 80 to a phone not activated yet…cs the first time took 20 minutes to answer then when he asked for a supervisor she hung up on him. he called back and talked one and a half hours with cs trying to simply take the money off of the number THEY had wrongly placed on the phone and switch it to a new one. they told him that it was his mistake and that even as a dealer, they couldnt do it. he asked for an it person. they said they didnt have one. after 2 hours, the dealer ended up EATING THE 80 so that my parents could buy a another phone and put 80 on it. end of the story???? not even close. today, the FIRST DAY OF SERVICE for the new phone, my parents are getting text messages from people that they dont even know, voice mails from people they dont know, and the texts our family have been sending havent gone thru at all. soooo… obviously this phone number is also ALREADY IN USE BY SOMEONE ELSE AND A SECOND PERSON IN 2 DAYS HAS RECEIVED 80 ON THEIR ACCOUNT THAT THEY HAVE NOT PAID FOR AND THAT PP IS NOT WILLING TO CREDIT TO THE PERSONS THAT PAID THE MONEY. to those that have had no problems and think it's customer anger issues? please know that that has absolutely nothing to do with the poor cs. the dealer they went to has sold pp phones for 14 years and they werent willing to help him…if pp would only read these emails and reviews and correct the cs problem, their customer numbers would be exponentially higher immediately. zero stars so far for the $160 they have scammed from a longtime faithful dealer and senior citizens…
Consumer Review
Why all the haters???
Consumer Review
I stop by every three months and put my 2 cents in. First off You will see an ad on this page. The ad is Kitty Wireless a page plus dealer. I have been with PP for 2 years. But only with kitty wireless for 4 months. You want great customer service with page plus. Give the kitty a try. I don't work for kitty. Just a happy customer. Period. Just passing this information on. Go to whoever, but I am very personally happy with this dealer. Just my 2 cents. Thanks for your time.
Consumer Review
There should be a 0 star rating cause thats what I give them. I ported my# over from verizon, shortly after this I found i couldnt send text pictures. It took till the next day to finally get their rude support on the phone. I explained that I had just bought their service day before and my droid x wasnt working well w/ their service. I had another phone & asked if they could switch my minutes over to it, they said yes no problem, LIE. They turned my phone on gave me a new # but my minutes werent their I call right back they said I lost the minutes & nothing they could do I asked for manager that took 2 calls & 40 mins of waiting. Manager says when u change phones u forfeit your mins I said ur customer service person said it was no problem and changed it he never said I would loose my minutes. I have my receiept I paid $54 dollars yesterday for your service & now because your employee tells me it can be done you say he shouldnt have but I am just out $54. She politely said Yes sir theres nothing we can do for you. They basically stole my money I used less than 100 mins of my 1200. They are thieves and the customer service is terrible. you get what you pay for.
Consumer Review
I've had PPC for ten months now, and the only reason I got it because I didn't have the credit to get a “real” cell phone. One week into having it, the service got cut off. I spent two hours on hold waiting for customer service. When they finally answered, they said the dealer “put my phone number in wrong”, which made no sense because it worked for a week. This has happened about eight times so far. Call quality is horrible, ninety percent of the time when I call someone, I can hear them but they can't hear me. I've contacted customer service about this, but they can never give me a reason, and usually end up hanging up on me. I wouldn't recommend them to anyone! It's worth the extra few dollars to go with a big provider like Verizon or Alltel, atleast they care.
Consumer Review
I live in North Carolina and I love Page Plus. I have not had any problems, and they have great coverage. Other companies have a lot of dropped calls and no service in certain areas.
Consumer Review
Five Stars!! For value, coverage, voice and text plans, and customer service Page Plus is a winner. If they had more data, at a reasonable price, I'd still be with them. Though I hear CS horror stories my own experiences don't support that at all. To make this experience even better work with a dealer (I recommend Kitty Wireless) and set up automatic renewals. Kitty and Page Plus ROCK!!
Consumer Review
REPORT to the Better Business Bureau if you feel customer service was horrible. Pageplus does have good prices though.
Consumer Review
Page Plus is awesome! The ability to bring your own device is great, and I my wallet is loving the savings. @ denise d-are you wanting the history from your own phone or someone else's? If you have an account on pagepluscellular.com, you should be able to look up your history there. @ Courtney-to use a Sprint branded device, you will need to flash the phone. Virtually all Verizon Wireless branded phones work, with the exception of Verizon prepaids, Straight Talk phones, and the Verizon iPhone, as well as any phone that does not have clean ESN.
Consumer Review
The phone service is solid.
Consumer Review
Ported numbers and phones from our expired Verizon Wireless account, and it was fast and seamless. Voice clarity is improved, volume is greater and battery charge lasts longer than with VZ! How can this be? Maybe because it's a quad band, CDMA/GMS phone. Only problem was with setting up registered accounts with PPC. Bob Sadowy, their IT rep, finally solved problems for usover Internet. Otherwise, great service and price.
Consumer Review
I have been a ppc for 2 yrs now. I have an excellent dealer who goes every inch of the mile to help me out. Why when we pay for the privelidge of using page plus can't the customer svc. reps be more courteous? They need to really work on there communication skills, there is no supervisors in customer svc. which is why you can't speak to one. They need better training in knowing there equipt. how problem solve or put you in touch with someone who does. There is no reason to get rude, or hang up on a customer that just wants to understand why. I can't seem to get a my number blocked. When I dial a number that doesn't have me programmed in…I come up under another name entirely. Fix that problem and I will gladly give you a five star rating.
Consumer Review
Can you use a Sprint CDMA phone on this network?
Consumer Review
Page plus service is the exact same as my verizon, I just potted over through kittywireless. Kitty wireless is awesome, they go above and beyond – tonight Caleb ported my 2 numbers from verizon AFTER HOURS, I emailed kitty wireless that I really needed it done & they called me and completed it right away! Btw the port took less than 10 min, give page plus and kitty a shot you won't regret it!
Consumer Review
I've had PPC for a year now and finally convinced my girl friend to switch. We both travel around the US and both have DROIDs. No dropped calls, no problems at all. Use your WiFi and save data. YOU WILL NOT FIND A BETTER DEAL. 1200 minutes, 2000 SMS/MMS and 100 megs of data for a flat $29.95 on the VERIZON network. Its awesome.
Consumer Review
I have been with PagePlus for 3 years and have to say it's the best. I am not one to gab on a cell phone or text for that matter, but it is nice to have one in case of an emergency when I am on the road. You just can't beat their price plans. I have never dropped a call nor had any trouble whatsoever when it comes to refilling a card. Personall I use pinzoo for that. Buy your pageplus phone on ebay from an established seller. There are many phones to choose from.
Consumer Review
1. Don't buy a phone through Page Plus, there are better places to get phones. 2. Their Talk n Text 1200 plan beats the heck out of any Verizon plan for most users. 3. For those extremely light users, being able to put on a $10 card and use it for 4 months is an incredible deal. 4. For those who mostly text, 19.95 for unlimited texting is fantastic. 5. Avoid their customer service. Understand how the plans work and keep enough money in the account. So far, happy with the service. Picked up a Palm Pixi Plus for $55 for a low-end smart phone and the service has worked flawlessly. The mixture of plans available for each family member is saving me over $100 per month vs. verizon.
Consumer Review
Outstanding deal, saves my family over $100 every month. Their new upgraded Talk 1200 plan for $29.99 was just what my wife and I needed. 1200 minutes of talk, 2000 texts, and 100MB of data. You can use most any verizon phone, with the blackberry being one of the exceptions. I bought a Palm Pixie Plus online for $55, a small but powerful smartphone loaded with webOS which IMO is the friendliest to use. It wasn't easy to activate, but after a few calls, I found a rep. who could knew the tricks. The Pixi Plus has wifi so you can save on data usage when in a hotspot. It is exactly the same service I had before. Page Plus overage charges are cheap compared to verizon, 10 cents for talk or text, and 15 cents per MB for data. The article above needs updated in several areas. I put my daughter on unlimited text for $19.99 per month and added a $10 card to cover the few calls she makes in the next 4 months. Yes, even 100MB is on the low end, but for low to moderate users or those who are around hot spots it is acceptable. But even if you go over and use 200MB in a month, the additional charge on the Talk 1200 plan would only be $15. If you are a power user who uses gigabits of data, you are better off sticking with verizon.
Consumer Review
I have been a pp user for 2 years. For $45. Per month they are great. I use a moto Droid. For those that are loosing all of their data with smartphones you can turn off the data on the phone. Use wifi for for all data needs and only turn on the 3g data when u must. I have been able to stay within my 20 mbs and I surf the net and download apps all day
Consumer Review
you will have to hack the phone or get a page plus cheapy.
Consumer Review
i have a page plus phone that isnt capable of sending or receiving pitures but everytime someone sends me a picture i get a text message saying-visit www.vzw.com/newpix-flix-message,from a computer. but everytime i try to do this it wont allow me to retrieve messages because im not a verizon customer.can anyone help me retrieve the messages or pix sent to my phone#
Consumer Review
I am a four-year customer of Page Plus and am very satisfied with them for my needs. However, I am writing to share a ‘gotcha' that tripped me up earlier this week. The website from which you can manage your account shows an expiration date for your minutes. The problem is that the minutes expire virtually on the first minute of the date shown. For example, if the date shown is March 1, the minutes expire at 12:01 AM on March 1. If you add minutes to your account at 8 AM on March 1 your old minutes which would ordinarily have rolled over will have expired and erased from your account. Be aware!
Consumer Review
the service isnt bad, but customer servic is, like horrible. i have the unlimited plan for about a year now but 6 months ago i had it flash over on a droid, totally screwed things up cause my data automatically gets wiped cleans cause the droid is always up dating so i can never get pics, vids, or go on the internet (unless using wi=fi for internet)and a few time i had to paymy bill twice in 2 days cuz due to the fact it is a smart phone i have to wait til my plan is expired otherwise it will get used under my account for the data. and anyone who calls customer service its a waste of time, they will never let you speak to the manager, or give u their name, they will hang up on you, very VERY rude people
Consumer Review
Sound good saving money but when i tried to called copstumer service they rude and they dont know how talk a costumer.It end up im pissed.
Consumer Review
Going on 2 years for my wife and 1 year for myself. It's like we never left Verizon. And my wife saved $350 per year and I have saved $250 per year. Now the $29.95 plan has 20 hours of talk time, 2000 text and 100 MB of Data. Hard to beat. Lot of dealers out there, and have been to 3 of them for service, and I have to say that KittyWireless seems to be very service oriented. Go to who makes you happy. Not trying to pimp the Kitty, but we have been happy with them. Very happy with page plus. Not perfect, but pretty darn close.
Consumer Review
I have been w/ Pageplus cellular for about 10yrs. now, I even got my husband,brother-in-law,sister,and many friends to change over from their high cellphone carries w/ all of them extra access fees and I have not heard not one of them complain. We all go to a dealer or a store in our area that sell Pageplus refill cards and there are many and we purchase our own refill cards and put our own minutes on our phones it is so easy just follow the prompts on the back of the card I'm in Cleveland, OH. Don't u all have dealers and stores in your areas that sells Pageplus Cellular? The only time I need the help from a dealer is when I upgrade my phone but I have never had to call customer service for anything. I have read all of these complaints and I just don't understand why a few is having so much problem w/ Pageplus. This is a wonderful service, but then this is just my own opinion too. And by the way I'm still using my Pageplus cellular phone I purchase from them 2yrs ago and I love it and all of my previous phones was also purchased from them as well and never had any problems w/any of them ever. The phone I'm using now is Motorola E815 very nice. God bless u all and Pageplus Cellular too!
Consumer Review
Got page plus a month ago. It is perfect for my needs as I talk very little. I had to go through customer service a few times, but never felt it was terrible. Of ocurse, I know I can't expect the same turnaround time as the big boys. Also, the phone could have been better.
Consumer Review
Thank You PagePlus!!!! I have a teenager that needed a texting cell due to all the althetic events she goes to around town. All she needed was lots of texts…minimal minutes. for $10.95 per month (no additional taxes or fcc fees!), she now gets a whopping 2,000 texts per month (which she will never use up). What a bargain and a huge savings for a teenage texting cell phone plan. Awesome!
Consumer Review
If I could rate this zero I would! This is the only phone service my sister has. Since purchasing this crappy phone in Oct. 2010 – every single month they shut her service off 10 days into the month! Customer service is very rude – I have spoken to them. She needs phone service for doctor calls, etc. I am sickened they get away with this. She has the unlimited talk and text” plan – what a bunch of thieves. Stay away from this company!”
Consumer Review
I will start by saying that I gave them 2 stars because the actual phone service is not bad at all. However, customer service is the worst. On Jan 25, 2011, I purchased the Kyocera G2GO M2000 for an employee to use to access email. We were told by an employee at Page Plus Cellular's 800 customer service number that it would access email, and the specs on the phone list online showed email as an option. So we ordered the phone. Once we received the phone several day later, we turned the phone on and attempted to access email on the phone, and were unable to. We contacted the company to find out why the phone wouldn't access email. We were told by a representative that email was a phone feature, but was not supported by their data plan. That seemed like false advertising to us, but we didn't feel like causing drama, so we asked what we needed to do since the phone wasn't going to work for us. We were told by the Page Plus customer representative that we should send the phone back to them, and they would refund the money minus a 20% restocking fee. The restocking fee seemed insane since it wasn't our fault, but again we didn't feel like arguing so we just agreed to it. We were told that we had 20 days to send the phone back. Approximately 3-4 days later, the phone was shipped back to them. Then on Feb.11, 2011, I received a phone call from a representative of Page Plus Cellular. I was asked why I sent the phone back, so I informed the representative of the above situation. She then told me that I should have sent the phone to Kyocera for them to replace. I told her that I would not do that. I had already been told to ship it to them for a refund, so that is what I did. The representative then tells me she is shipping it back to me. I told her that I didn't want the phone back, it was not of any use to us as it couldn't access email. I had already incurred the cost of shipping to me and then back to them. I would never had shipped it to them if I wasn't told to. I don't think that I should incur the cost of shipping a phone to the manufacturer when the phone never would have been ordered if we were given correct information.
Consumer Review
how is the data plan? as good as verizon?
Consumer Review
I have been using Page Plus for about a month and although I admit that their customer service may seem curt at times, they offer the best service for me.
Consumer Review
Pageplus phones, which are refurbished, have been terrible. In less than a year, I am getting my 6th replacement. They last a month or two and then break. Today the customer service person told me that the number of phones I had gone through was excessive, as though this was my fault. I give them two stars instead of one because the price is good, as is the coverage, at least in Washington, DC, where I live. I definitely don't recommend their phones, but I have been told you can get any Verizon phone and use it for Pageplus. That might be worth trying.
Consumer Review
I have used and activated over 40 page plus lines as well as porting number from other networks. I will admit CS is not the best but as stated many times in this forum neither are the CS at the larger carriers. It simple Verizon Network, A Variety of Smart Phones, and bottom line Price. For anyone seconding guessing PP please note that no company is perfect but the bigger guys make you pay for their mistakes monthly an occasional hick-up is better than throwing away extra cash just to have someone talk nice to you when there is an issue!
Consumer Review
Signed up with Page Plus 3 days ago. Felt it was a great deal at .04 a minute and the Verizon network. I purchased a Verizon smart phone so that I could access my wireless network at home for free. When my phone was activated, they never asked if I wanted data use, they just activated it. Three days later, I find out that $30 is missing out of my account for data use. Apparently, my phone was connecting to Verizon's 3G network instead of my wireless. I called them right away (again, I signed up 3 days ago). I explained that I DID NOT want data use. The rep was able to turn it off, but was quite rude. They will not credit me for the $30 of data use that they never told me they had turned on my phone. He told me it was NOT a feature that they turn on”. Find it kind of strange since they can turn it OFF!”
Consumer Review
I love plage plusi only have one problum that it roams in south central ky.But it works at my house am all the way to florida with out roaming i bought the kyocery maco s4000 an love it i live in the hills of ky. an it works great.why pay a high price for verizon win you can talk all you wont with pp an it is in verizon anyway so its good JUST WISH I COULD TALK IN SOUTH CENTRAL KY> WITH OUT ROAMING>but thanks PAGE PLUS
Consumer Review
I have had Page Plus service for about 8 months now and have had great call quality, no dropped calls and easy to replenish my account. BUT REMEMBER use the PagePlusCellular website DO NOT!! Use PagePlusdealer.com!! Terrible, terrible. I bought a phone from them paid immediately got it 3 weeks later after numerous calls and emails with no answer. Then phone didn't work, had to return it for repair and still isn't right. Won't return emails or messages.. Use the company website for great service.
Consumer Review
@EHuntr, I have used PPC online dealers for refills, etc, including Kitty Wireless.I work in retail and I can tell you why the online fraud verification is so stringent, from personal experience.For example, if Person X steals your credit card, or just your CC # and uses it to buy a PIN or whatever, and then you report it stolen, who is responsible for the PIN purchase? That $80 has to come from somewhere! You were the victim of a crime, and therefore not liable for a fraudulent purchase. The CC company refunded your money and you know they aren't going to just let the dealer keep the money. And even if the person who stole the card in the first place is arrested and prosecuted, they get put in jail; they don't pay the reimburse the dealer for their fraudulent purchase!So from there, the CC company does something called a chargeback. It basically means they take the money away from the dealer and credit it back to your account. The CC company does this, and the business has basically no say in it whatsoever. They eat the cost of the goods purchased.So the dealer is out $80 because someone stole your card and bought a PIN.I'm GLAD there are businesses out there who are taking precautions to ensure my financial information isn't used for ill gotten gains.Of course, there are always the gas stations, etc. where you can purchase PINS, but you will probably have to show ID in order to do so, which may be more of a social interaction you are looking for. 🙂
Consumer Review
I like Page plus cellular. Their service is good for me. I talk very little. The phone cost $100 per year. I have been a customer for 5 years.
Consumer Review
I live in the high desert, near victorville, ca. I used “traight Talk” on the verizone net work. I up graded my phone and found out that all “Straight Talk” phones in the high desert now used AT&T. AT&T drops 4 out 5 calls. It is totally useless even for 911 calls. You never know if the call will go through. I found Page plus and now all my phone peoblems are gone. Page plus has great rate plans, but the service is the best great. I called customer service a few times and there was little or no wait. Thanks
Consumer Review
I forgot to give Page Plus 5 stars.
Consumer Review
Like many on this forum, Pageplus saved me a bundle over what I was paying for Verizon. I've been on PP for almost 2 years now and have only had minor and livable difficulties. I've even converted probably 7 other Verizon customers to the PP+ service. The secret seems to be in finding a vendor you can deal with, and Kitty Wireless is definitely NOT on that list as far as I'm concerned.Since converting my my mother, aunts, wife and daughter to PP+, I usually end up being the one they call for assistance with purchasing refills, setting up new phones, or any other issue. As a consequence, I end up buying cards from my computer in Florida or even from my credit card for phones in 803, 912, 617, 954 even 301 area codes. For a year and a helf, this has never been a problem until I tried to purchase an $80 refill card from Kitty Wireless. Suddenly, they were convinced that I was some kind of fraudster b/c my florida card and address were purchasing minutes for a South Carolina number. Now like most people, I could really care less if they didnt want to sell me their product — after all, there are plenty of competitors only a click away on the Internet — but these dolts continued to harass me about the transaction as though winning an argument with me about their fraud checks would somehow bring me back to their site as a customer.These folks dont seem to realize that like most customers, I'm not interested in a social interaction, and there are plenty of bricks and mortar PP+ dealers in my area if I were, but that I just wanted to buy my product as simply and quickly as I could and be on my way.I agree with the review, PagePlus is extremely simple and a pleasure to use, but if you get caught up with some of their vendors, you'll find yourself wanting to change providers just because of their incompetence.
Consumer Review
Dude, you wanted to buy an $80 card online for a phone in one area code, from a computer in another area code, with a credit card in a 3rd area code and you are mad at the vendor for not feeling comfortable with that?
Consumer Review
Any credible online vendor, who value their business, especially where cards are not present, will do reviews on card transactions to be sure they are legit. Page Plus Cellular does not even sell their own $80 card because of the high rate of fraud with it. I don't blame any supplier for watching out for themselves.
Consumer Review
Service is okay, I get dropped calls sometimes though. But I still love the plan. The only thing concerning is that they raise the price without telling you. :(I have unlimited talk/text
Consumer Review
Been with PP for 1 1/2 years. AWESOME phone for a basic flip & AWESOME service!! Never go anywhere else as long as they are available.
Consumer Review
I will not recommened this company to anyone. They have the worst service and me, husband and son are taking our services else where. If I have to pay for compasion that's what I will do. I will tell everyone who will listen not to use PP and why.
Consumer Review
Wow – I am truly amazed at the vitriol that is used by some of the one-stars on this site. I have used PP for over two years now and I have had NO problems what-so-ever. I have a feeling those that have problems may have possible anger issues! You cannot expect perfect customer service from ANY company these days! I would say Veriz/Sprint/ATT also have poor CS – I had MUCH worse problems with Veriz myself. Go ahead – pay twice, thrice or even more for the bigger carriers than PP. Then maybe you'll have something real to complain about!
Consumer Review
hey guys, if you have problem making a payment, go www.acewireless.net They do super job with payment processing
Consumer Review
Prepaid minutes are to rollover if a new purchase is made within 120 days. I did exactly that but they decided not to credit the new purchase until after the 120 was up, so the rollover balance was “confiscated” and they would not do the honest thing and give me back what was mine. I played by their own rules, and they burned me. I have filed complaints with the BBB, FTC and FCC, so we'll see how that turns out. These people are evil stonewallers, and are willing to manipulate their own system for the purposes of theft. Take your business elsewhere.
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