View All Alltel Reviews

Best prepaid phone, good service, buy the one yr plan for $100 with 656 minutes.Its the only way to go for the light user.

this phone is a joke i had myn for a month and it took a crap cant hear it internet dont work unless you have wifi save your money dont buy this terd

You want “a professional customer service” rep? Have fun on hold for hours on the phone to only never get your questions answered and misguided, wrong and fake information just to get you off the phone with nothing resolved.

My family has been on the Alltel U PrePaid plan for a about 3/4 years now..we just bought new phones ..most of them are smartphones…we need to get them switched over but the rep on the phone said no..we already have 2 phones on the u prepaid account that are smartphones..so how do i get the delve and the htc wildfire on the accounts? Other than this problem..we havent had any other problems from the u prepaid plans..

Ive had a phone I have had activated as pay per day in late september. Ive recently changed to the $45.00 a month unlimited talk, text and web. Since switching to this plan, the mobile web as well as my picture messaging doesnt work. I've contacted customer service many times about the problem. Its been ten days sice I switched and lost these features. Ive manually programed the phone via tech support with no results. Ive been through tech supports 1-3 with no outcome to the solution. I was told tonight that when the problems resolved I will be notified by phone call. For anyone signing up for this plan I would strongly discourage against it. Due to their glitch” in this new plan I am not recieving the service that I and others that I know are paying for.”

My daughter has an exsiting alltel pre-paid plan and wants to change to a blackberry pre-paid. Which ones are available to use with the pre-paided plan. Someone says none will but others say no contract for the blackberry. Thanks.

Yea I really think alltel is losing out by not having prepaid smartphones. I wouldn't mind paying for it, like virgin or boost…sprint service sucks though. And verizon's prepaid is a joke $70 plus the $30 for data, not happening. If alltel would wise up and have a decent priced prepaid plan for smartphones I think alot of ppl would use it. Guess too much verizon got into them and they don't want to lose contracts. I hate verizon anyway ever since i got $600 bill for txts back in like 03…my plan was unlimited until they decided to change that with no notification…i'm seriously about to get 2 solo cups and a string at this point.

Yea, apparently why I have had no success activating the 8330. Oh well I'll just be ditching alltel I guess. At least I pretty much got almost a whole year of prepaid “free”(no daily fee deducted) so I can't complain. Just have to figure out who I will switch to, if only sprint service didn't suck where I live. Good luck to you guys that already have one activated, if it takes as long as did for them to catch my free daily fee mistake you might have awhile left hah.

The alltel employee is correct. I just logged into the new prepaid account website today and there is no option for you to change your phone. You can no longer put in the ESN yourself. This sucks because i was JUST about to purchase me a smart phone this week! guess i'll stick to my flip phone..

Customer service is a joke at alltold. They will tell you one thing and then will do something else. If you have them as your carrier and you decide to quit, don't ever change your mind even if they offer you $350.00 credit over 3 months to rethink your decision. I did that and only got $114. of it but got tons of bills from them and a nasty letter plus a threat of ruining my credit for not paying the bills that was suppose to be covered by the credit. Had been with them since 1995, but I will never, ever be associated with them again

Was wondering if there is any smartphone I can buy and keep on a prepaid unlimited monthly plan as I have now I only pay 54.99 for everything unlimited. I have saw someone say Blackberry, HTC Diamond touch, Just wondering before I buy. Dont want to loose no money….Thanks so much

Can i use the HTC diamond touch on my dollar a day plan i really wanna upgrade and will it charge me anything extra if i change phones to switch my number.

Alltel prepaid is now combined with Verizon Wireless. No longer offered.

To clarify what I was saying about the SIP Password; it was blank to begin with and so I typed in ‘alltel'. After the phone rebooted the SIP Password was blank again. Like it didn't save even though I hit ‘save'. I tried repeating the process and each time SIP Password was blank.

I found a work around for my you tube problem. Instead of using opera mini, I downloaded bolt browser, it will stream any video, and you can download almost anything you want without a data plan.

Yep, I am lucky I guess. I love the fact that I have a blackberry and unlimited data on prepaid. And again opera is a great browser. Any Idea about it saying opera wants to invoke the browser whenever im tryin to videos off of any site. Thats the only real problem Im having now. I set up facebook to text updates and my hot mail does the same now. So its decent.

WHEN I DIAL *22898 THE REP ASKS ME HOW I FOUND THAT NUMBER AND SAYS I SHOULD NOT BE CALLING IT AND AVOIDS ANY & ALL QUESTIONS THAT I MAY HAVE I'M TALKIN STRANGE AS HELL!!!! S.O.S

you can use any phone that was an alltel phone. Call Alltel and they will get the serial number off your phone and it will activate. I have a Moto 9c3 and it is a smart phone which eas an alltel before Verizon took over and I have prepaid $54.99 a month on it. The service is excellent. No problems, great service which runs off verizon towers. I would give Alltel service a 10 star rating.

I'm not too happy to have a phone that doesn't make calls, But i can get them even though i have a prepaid plan it should work. This is getting to be a problem, I'm pay 75.00 dollars a month for services i can't use outside my home area…..

u can use verizon but u have to let customer service do it or if there is a store like metro where u are thy do it and actually give u a 55 dollar credit to start

I was using Alltel prepaid before Vorizon bought them. The reception now is horrible and ive tried multiple phones and nothing changed and i have never had more dropped calls than i do with Alltel. I asked them to put up a tower in my area and they refused because Vorizon ownes most of their operations.

That's exactly what I was thinking as far as calling in and asking data to be turned off…..no reason too and like you said, one reason for them to give me grief.

To put a blackberry or any variable smart phone on a pre-paid plan, make sure you first call your prepaid company and demand that all data be shut off on your account. This allows your blackberry data phone to be on a non-data plan and not have your phone racking up minutes due to data charges. Than go to (EX. Alltel U Prepaid) website, and put your blackberry on here. Now you want to get really technical you can just get a phone with wifi, now that datas off your phone will download only at home bases IE WIFI HOTSPOTS. This does not incure data charges and lets you have a smartphone on a prepaid plan with all avail features!

it will not let you bluetooth songs from different peoples…so sad

MY activation won't start and i called *228 and every other # too

They make it hard to get support for your phone. They leave you with the automated system, and expect you to know how to fix it.

Can I use a verizon phone with my alltel prepaid account.

Anyone looking for a Great Plan Should check out Page Plus , they use the same service as Alltel (Verizon Towers) And It's $39.95 Unlimited Talk & Text Every month

I JUST RECEIVED MY ALLTEL BLACKBERRY CURVE N ACTIVATED ON MY PREPAID ACCOUNT ONLY PROBLEMS IS I DONT HAVE INTERNET BROWSER.IT JUST SAYS YOUR DEVICE DOES NOT HAVE BROWSER CONFIGURATION SERVICE BOOK ENTIRES.SO DOES ANYBODY KNOW HOW I CAN DO THIS W/O CALLING ALLTEL

can anyone tell me how to get the browser service books

I recently bought an Alltel prepaid card and my phone was damaged before I could use it. My sister gave me her old Verizon prepaid phone. Can I use the alltell prepaid card with the verizon phone

Alltell prepaid really sucks,they make you think you'll only pay about $23, but in reality, if you talk a lot, you'll probably be paying something like $80/month.

Ok i need help im not 30 yet and i am so lost i guess i stayed with one carrier to long now im moving and i need a different phone noticing alltel is more service able where im going i need help i want to buy the u pre paid plans and i want to buy a Samsung Delve SCH-R800 and while doing this i want to know what all do i have to go through to get the phone to work on my prepaid account i really need help i believe theres no dumb question but i might be abusing the privilege thank you forum i did learn some things but still need answers to stuff like this thank you very much

I AM BEING CHARGED FOR USING AND NOT USING MY PHONE I HAD 23.00 BUCKS IN MY PHONE AND IT WAS GONE RIGHT AWAY IT SUCKS AND IM ONLY 13 I HATE ALLTEL SO MUCH

they told me my phone could not be prepaid moto q

I had alltel pre paid and i always got charge for the pic messages and it suck!!!!!! now i am stright talk and i got free everything… its a better plan i only pay $45 a month thats not bad!!!!!

Brittanni,Eldricia,1/3/2010,5,5,0,I LOVE YOU ALLTEL!!”

alltel reput voicemail on my cell and i dont want it

ALLTEL DOES SUCK. NOT ONLY IS THEIR SERVICE TERRIBLE> SO ARE THE EMOLOYEES. when I asked for a phone # to call to return my phone . THEY gave me some filthy sex # to call . # 1-800-825-5460, guess they thought this was cute , since I am a 73 year old woman. Anyway their service is terrible,I could not even get my voice mail set up .They said that Sprint was now my voice mail service and it would cost me .15cents for each voice mail that I received. Also said if I returned my phone there was no money to be returned to me.In other words I am screwed for using. Never again. I can hardly wait to discontinue my service

I still havent been able to fix things i've read all the reviews and to no avail. i had 42 dollars on my account and its all gone now because of web charges and i havent even used it plz help me

IF YOUR ON U-PREPAID YOU CAN ACTIVATE ANY SMARTPHONE. ALL YOU HAVE TO DO IZ MAKE AN ONLINE ALLTEL ACOUNT. THEN ONCE YOU DO GO TO THE OPTION PHONE ON ENTER THE NEW ESN. THE REASON WHY THE DATA WONT WORK IZ BECUASE YOUR DALLING THE WRONG THING. THE ACTIVATION FOR SMARTPHONES ARE *22899. AND THE INTERNET WILL WORK. MY AUNTIE WORKS AT ALTEL AND I HAVE A BLACKBERRY CURVE ON PREPAID. MY SISTER HAS AN HTC TOUCH ON 75 CENT A DAY AND MY MAMA HAS AN PLAM PRO. SO IT CAN BE DONE.AND BE SURE WHEN YOU CALL YOUR COSTEMER REPESENATIVE DON'T TELL THEM YOU HAVE A BLACKBERRY BUY. OH YES AND DID I TELL YOU IM COMENTING FROM MY BRAND NEW BLACKBERRY CURVE(RED). I HOPE THIS HELP BYE 🙂

I am having to buy a replacement phone because my phone (LG scoop) is broken. So I purchased the Blackberry8703e. I have had my prepaid account with alltel for over a yr and a half and we were just recently changed over to verizon. i was wondering if i could still change my phone over to the blackberry when i receive it…Verizon told me they wasnt sure try again later.. Please shed some light. PS–I do not want internet i just want text and talk.

if i get a new phone and i want to keep all my stuff like my number do i have to pay the activation fee still

this phone was good at first when i got it but it only lasts 6 months never get the lg ax 155ps the sevice was good keep alltel don't get the phone

I love allet

its better than being stuck under a contract

The phone that I got does not work half the time and you all need more then expensive phones and ones that people can aford.

Calcio, hey thanks for the comment. They notified me that they were changing both, my account and my area. So I waited until I could access my account on My Verizon…when I tried it, it still didn't work for me.

An additional comment for Monique:Verizon may have switched your area,but not your account yet.I'm saying this because,verizon notified me about my area being switched,I think by mail.Awhile later,I can't remember the length of time,verizon notified me that 1 of my prepaid accounts would be switched over.They have'nt emailed me yet about my other prepaid account being switched over.They may not since both accounts have the same email address.Verizon notified which account would be switched by displaying the last 4 digits in the phone number in the email they sent me.Again,I hope this helps you.God Bless

whats the web site to go on if u want to change your pre paid phone

I love Alltel because of thier service, qualtiy, Custumer Care. But after alltel was bought buy #$%^%#$ Verizon evreything went to hell! if you buy a phone make sure its with alltel not with Damn verizon!

Was ok at first, not even a month after having it cuts out a lot. Having a lot of problems making calls and sending texts, comes up with call failed” or “text unable to send” Not what I expected. Also hate how you have to go on the internet to see pictures that are sent to you.”

I bought an Alltel phone 2 days ago but it turns out they stopped signing new costumers in Arizona I tried calling the stores but they couldnt help me so now Im stuck with this phone and no service. If anyone has any advice I would appreciate it but it doesnt look good. Congrats to those who were grandfathered into Verizon with an Alltel plan I envy you.

I'm not happy with alltel prepaid at alll.they charge too much!screw them

I have had a lot of different kinds of phones and i love the Alltel service.

I have had Alltel in the past and currently in the process of changing carriers. Alltel not only does unauthorized debits to customers accounts they also overcharge the prepaid accounts. (Example – When there is a 10 cent charge Alltel will try to deduct up to $2.00 from your account) Trying to get anything corrected is nearly impossible with Alltel. |I currently have a unsettled complaint against Alltel witht he Better Business Bureau.

I was really happy with Alltel until recently. to begin with I was told that since the merger, alltel and verizon were m2m. Since some customers were being switched and some werent right now. Well, up until today, both my phones ( we had 2 alltel phones. mine and my daughters) well they converted mine over to a verizon prepaid ( even though the prepaid account page and phone both say alltel, I was ok as long as I could keep m2m with my daughter and vise versa. I found out that hers was still considered alltel) Well, today it started charging her for calling someone else that has an Alltel phone that has been switched over to a verizon number and was charged 25c per minute and all her bonus minutes were gone as well. I tried calling customer service about the issue and was hung up on multiple times. When I asked to speak to an English speaking supervisor, They hung up on me again. No resolution. at this point and I am very disapointed in the fact that we are basically being pushed around like ragdolls. I love the pay per day plan, BUT how are we supposed to know when we call or receive a call that someone that we used to have m2m with, we may not have anymore, and they are unwilling to help in anyway to correct this issue.

I have been a prepaid customer since 2005 and I love it! I started out on the 59.99 per month plan and I have remained there. I get 700 any time minutes and unlimited nights and weekends, unlimited text messaging, and as always customer service that is available to me when I need them. I was on cellular one before and had many problems. Now Verizon is here but, I have kept my Alltel. It works for me!

Its ok but if you can get a plan i cant get hte my circle on prepaid and i pay 69.99 a month for 700 day time minutes unlimited texting mobile to mobile free nights and weekends

normally your site is ok. but today it is saying you have no safety certificate and therefore i have tried to put minutes on my sons phone 3x today and failed, please fix this.

Have had problems with the phone service since my wife got her Scoop. Texting is no problem. Making phone calls has been a problem since day one. First the number she was given seemed to belong to a person who didnt pay their bills so collection calls kept coming. Then that same person would seem to make calls to the phone to check messages. We finally was able to get a new number. But the online account info we used was still linked to that number and was t transferred to the new number. We found tbhat out when my wife got an email from a woman who now has the previous number. The phone wont make outgoing calls it can only receive them….50% of the time. Going to switch to either virgin mobile or tmobile prepaid.

the activation fee is only if you buy it in the store. If you had bought at walmart there wouldn't be any fee.

Also, I knew that Alltel would be switching to Verizon, so i asked if i would also have to swtich to a Verizon prepaid plan. But they said if you get the Alltel plan now, they won't make you switch!

By the way you can buy a regular alltel phone that was not orig. prepaid, and you can still use it with prepaid. I did it…all you have to do is purchase the phone then call the customer service and tell them that you want to switch your number to a new phone. And it works!!!! I love alltel but verizon's prepaid plans suck, trust me I have looked into it…

This phone is great! I love the unlimited texting…. I text about 10,000 texts a month and it's only about 33 cents a day!!!

People, what the heck is the matter with ya'll? Alltel pre-paid is a great service…. I personally haven't had the pre-paid, but i have lots of friends who do and they love it… i mean come on…. $1.00 a day gets you unlimited texting, unlimited mobile to mobile, and unlimited nights and weekends. Hell that's only like $31.00 a month versus paying like $50.00 a month to get the same thing on a 2 year contract…. and then you have to stay with them for 2 years even if you can't afford them… i say that alltel pre-paid is the way to go if you like to text…. You can even get cool phones with the pre-paid service. Unlike other pay as you go providers who give you all the same phones which look pre-paid. These don't. i've heard that you can even buy a contract phone and use it as pre-paid.. that's awesome to me….

Just to let you know Jamie….. from 3 questions up. You CAN use the same phone, you just have to have an Alltel employee reprogram your phone….. and most probably won't do it cause it causes them to lose money. So you can ask, but they probably won't

Stay away from Alltel service, especially if you live in a rural area. It is the worst I have ever experienced!

Yesterday was the happiest day in my phone life cause I dropped this #$^% company. If Alltel thinks shipping customer service overseas was a good idea – I guess they are laughing at their customers all the way to the bank. CS is HORRIBLE!!!!!! If I left my immediate area I usually couldn't get the ^#$*# to work. Sure hope Verizon improves this beast cause it is an insult to every customer who has no choice but Alltel service. It was 4 years of pure hell!!!!!!!!!!!!

I bought an alltel phone for my ex bf(when i was with him) so i cud txt him for free and stuff any way i thought it was pretty good service and it got great reception..they only thing i absolutely hate about alltel is they dont have unlimited txting to everyone and it really sux every other phone company has it but them or so it seems!

I have had alltel since i was 9, I am now 17…Its perfect for me…Unlimited texting and mobile to mobile for 22.50 a month…I change phones probably once a week and it only takes a few minutes…customer service is great…I don't know whats wrong with you people…you can even de-activate your voicemail to save more money…any more q's just email me

I got screwed big time when Cingular bought ATT wireless customers and now I'm getting screwed again by Alltel. Thanks to Cingulars fraudulent charges to my account which I refused to pay, (over $800),I now have to use prepaid plans. I have an Alltel prepaid plan which wasn't all that good to begin with. Calls constantly dropped, long recorded messages when accessing voice mail which eat up extra minutes, etc., etc. Since the buy out of Alltel by Verizon it has been almost impossible to get in touch with customer service. The prepaid user site shows a message a lot, when I try to access customer service, which reads, Unable to retrieve that information”. Try using the number they have online and all you'll get is someone who doesn't speak English very well so it's hard to understand them. Go to a Verizon store and you'll be lucky if you even get waited on. When they find out you're with Alltel they keep saying they will be right with you while they keep putting Verizon customers ahead of you. Eventually I gave up and left after almost an hour of waiting. Guess I'll have to find another provider again!”

Im thinkin abov gettin alltel but i hate dat they charge roamin. Roamin at 59 cents a minutb can eat away mins. But something has to b better dan att.

alltel is always taking money for no reason and it is crazy how much they charge we need a new plan asap were gettin deeper in the hole keep giving money away an still dont have no better plan

Altel was a 5 star company until Verison

i love my alltel prepaid phone! its the BEST:) the two things i DONT like about it is- you cant get cool like picture phones for prepaid! ive looked eveywhere and i cant find any=/ and also i cant download ringtones??? i buy credits then they just take my money and dont give me the ringtone?? it makes me wanna break my phone!!! but other than that I LOVE IT!

I love alltel phones, because they are the best phone you can have. I love the free nights and weekends and my circle.

i just live alltel

my alltel prepaid phone fell in the lake and no longer works. i have another alltel phone but i dont no how to switch them over..i went to www.alltel.com/myprepaid” but i forgot my login and password. when i got to “forgot password” they tell me to put in my mobile number and i put it in but it says that number is not found.. i dont no what to do. AND I CANT LIVE WITHOUT MY PHONE!!”

I love alltel prepaid!!!! I have had nothing else and do not plan to have anything else! I get great service where ever I go and never pay more than 30$ a month for my talk time and unlimited texting. They also offer a great variety of phones and excellent service! I have not seen any other prepaid that even comes close to alltel!!!

ALLTEL IS THE BEST SERVICE EVER WHOO HOO GO ALLTEL….YEAH

ALTELL IS VERY BAD THEY TAKE MONEY FOR NO REA SON IT SUCKS

As a prepaid phone i really dont prefer that you use a credit card because once i started using it they charged me for over 300.00 dollars and i didnt even have any minutes added to the phone for that much money and they never gave me my money back i suggest if you do use them then use cash and actually go to the store and put money on the phone this is just my experience with them no telling how yours will go

I dislike when the telephone does not work.You try to go online to check it and the web page does not work either.

I like this service because you get good service on your cell phone

As of when I am writing this, I do not personally have Alltel Prepaid. BUT, my 16 year old brother, my mother, and father all have Alltel… and honestly, couldn't be happier. The Pay-Per-Day plan is far superior to any other pre-paid plans I have seen….. and I know just about everything there is to know about Pre-Paid cell phones. (Hmm, funny I don't have one.) Anyway, if you live in their physical network area and can stand paying a $35! activation fee, they really can't be beat.

my alltel acount has been wonderful with my unlimited

I love the text messaging and free nights and weekends. I love the free after seven plan. I really enjoy alltel!!!!!!!!!

I THIK READIN OTHERS N THEY COMMENTS THAT ALTEL IS ONLY GUD 4 TXTN…WAT IM NOT TO MUCH LIKIN IS THE $1 A DAY THING…BUT BESIDES THAT I THINK ITS GUD AND PEOPLE HAS CONVINCED ME 2 AT LEAST CHECK IT OUT AND I LOVE THEY TOUCH SCREEN LG SLIDE UP GORGEOUS BUT OTHAS HAD SAID THAT THATS THE PHONE DAT MESSED UP… BUT BESIDES IMA CHECK IT OUT:)<—————–

i have had 1 altell phone and this is my 2 one and i loved it and still do!

I love Alltel U-Prepaid it is very convinient. I don't have to worry about paying a bill each month, I can put money on my account anytime I get good and ready. I put 10 bucks on my account every two weeks and I'm good to go. Like the Clayton dude said above, I hope Verizon don't mess up Alltel and make it fucqked up and sheit or Ima be mad as hell.

I'm retired and on fixed income.Have had Atell prepaid 5 yrs.It's great.Been all over country(city & rural) no roaming charges.Had a billing error and they credited right away..75 cents a day,free eve, weekends and free to call my son-even though he has a different provider.Where are you going to be able to get manny-manny calls to anywhere fo $22.50 per month. I've checked them all-no one better. Customer service great-bonus minutes when adding money via net. and you can check all calls,time,cost for ea. call and dates anytime. I just hope Verizon does'nt screw it up, the new owners.

When the phone was deactivated and we didn't know why since we had added plenty of minutes, we called the customer service number. English definitely not first language, if she explained I couldn't understand, then she hung up on me. Second call to another person, said we had been transfered to contract” (we never signed one but he wouldn't tell me what that meant) but the number he sent me to was “disconnnected or no longer in use.” At no point would anyone tell me what the problem was. Dumped phone. NEVER ALLTEL!”

i think the alltel prepaid plan isgreat

ALLEL NEED TO LET PICTURE MESSAGING AN VIDEO MESSAGING BE UMLIMITED THIS LIKE TEXT MESSAGING THATS REAALLY DUMB NOT TO HAVE IT UMLIMITED

So I had alltel prepaid for about 3 months, its a good if you want to pay alot of money, I started off with paying a dollar a day, but that was way to much, when all I did was text, so that was not good, then I swithced to .75 cents, a day, and that was no better, I wish there was like a .25 cent a day thing, where all i could get was text, because thats realy all i use my phone for, now I have net10, which is no better, I am going off to college in the fall, and i need a prepaid phone, where I can text, and sometimes call. Also, the phone I had with alltel, when i opened it one time, the screen was blank then I could not even do anything, alltel and alltel phones suck!!! dont purchase it, it is a waste of money. I prefere virgin mobile or verizon for prepaid.

They are a really good Phone provider and when people say their phones suck its not them it is the phone brand like motorala or LG some brands like that..And At&t plans are way higher you have to pay for alot of diffrent stuff..When you can get a dollar a day plan and get unlimted txt msg. alltel to alltel, etc. their is a variety of options they are a great company!!! And customer service for the most part is good. Although their is no insurance on prepaid phones.

It's a good service, but when it comes to the phone messing up or something it sucks. They don't care, I locked my phone and tried to unlock it. Well everytime I start to type my code in, the phone completly frezzes up. I called customer service and some sand ni66er answered and told me to take me battery out and put it back in. I told him I had tried that and he hung up on me.

RUN!!! Do Not Ever buy an Alltel Phone!!!and if you do, dont have a problem with the phone or anything that has to do with the phone. The Alltel C.S.R's are the WORST IN THE WORLD and VERY,VERY RUDE! this is by far the WORST PHONE service in AMERICA! They dont help you with NOTHING!! Please to everyone out there..WARNING- DO NOT BUY ALLTEL PHONES!Their C.S.R's are BRAIN DEAD.