To Sherry & GhettoPersonWithBadCredit,

WAY 2 GO!!!

Talking about Ghetto People that is not the way to act. It is about being smart. And being responsible. I don't have a cricket phone as of yet, but I am getting one. I do have a prepaid freedom phone.

Cricket is the greatest phone service I have ever used.It is totally awesome!There are stylish phones and trendy accessories! Cricket Cell phones rock!! Stop counting Gooo Cricket!!

CRICKET HAS THE SUCKIEST PHONES AND WORST SERVICE I HAVE EVER ENCOUNTERED IN A CELL PHONE PROVIDER!

Seems to be a very limited coverage area and extremely small product line. I'd rather have T-Mobile...least they work where I travel.

CRICKET is the worse, by far, phone service I've ever experienced. I thought MetroPCS customer service was bad, wait until you need help with Cricket. You will be begging to go back to anyone besides Cricket. WHATEVER YOU DO, DON'T BUY CRICKET BECAUSE AS SOON AS YOU HAVE A PROBLEM, THEY WILL BEGIN TO DISAPPEAR. THIS IS THE WORSE PHONE COMPANY AROUND.

Bought a phone for $200.00 and would not charge...phone always died. Customer service was horrible. Did nothing for me. Waste of time, waste of money...went with Cingular.

I bought a phone (Motorola) paid over two hundred dollars!! It would not stay charged. Took the phone back and Cricket people told me to send it in to corporate. Great! now what am I supposed to do. Glad I'm not in a contract! Through phone in garbage. Went with Verizon. Don't go through Cricket!!!!

OK. Cricket is NOT horrible, I love it. It has great service and the phones are cool. I hate every other typr of phone service because they put you into a contract, which is sooo dumb. That's why I love Cricket. They dont have any contracts and there are sweet phones. The green color is awesome. I WOULD NEVER USE ANY OTHER TYPE OF CELL PHONE EXCEPT CRICKET !!!!

They are the best phones ever;I'm not kidding

So far I have had my phone for 2 months, the phone itself seems pretty good (Motorola Slvr) and the reception service on the phone seem decent enough. I purchased my phone and plan online saving 20 bucks on the phone and getting first month free. A great deal. Right when I received my phone, they had given me the wrong area code phone number, so those without cell phones would have to call long distance. I had to take it to a local Cricket shop to have it changed. Next they had sent a letter with the phone saying I was automatically placed on automatic bill pay, but that turned out not to be the case. I used their online system to set it up and it didn't work the first time, so I had to set it up again. In the beginning they shut off my phone because I assumed automatic bill pay would work and didn't, when I paid online my service was reactivated in a half hour, but they were charging me a fee for turning it on again. I called a customer service rep who I explained the situation to, he said he could remove it from my bill as a courtesy. I was grateful and ensured bill pay was set up and working. As I reached the end of my second month, I noticed my online account still said I needed to pay the fee, I called customer service again and they said that I didn't need to worry about it. I asked that they update the account to reflect what they are telling me and they said it will be. I am really debating whether I should have purchased this phone at this point.

No service in Florida!!!

Bought Cricket for myself and my husband. We had to replace my husbands phone within two months because it wouldnt charge. mine started messing up 2 months ago 4 months in cause it wouldnt charge anymore either. Got pissed and filed a complaint with bbb, all of a sudden I got a new phone and the $35 we never got returned was returned along with a months free service for both of us.
Heres some tips. Cricket has a gaurantee on your phone. they will charge you 45 and give you sa new phone and when they check the phone and see that it is under warranty they return $35. And keep ten for the shipping. But You have to stay on them about it. Also the phones for 119. Youc an get them for seventy if you leave off the bundle pack. Thats what I did with the Ut star com.
Service is good if you get a good phone your set.

I had cricket for a few months. I paid my bill and they tried to charge me again, then they cut off my service wanting more money. I told them where they could stick their phone.

i am ging to get a cricket phone and i hope it works. I have heard that it is great but...... illo see for myself.

I was so sure of getting cricket then i got online and came here saw the reviews and said OMG now i dunno if its such a good idea.So stop lying ppl is it good or bad simple as that ur confusing the crap out of me

Cricket do have a nationwire coverage, with the $60.00 plan you get I think 300 minutes roaming and you still get the unlimited plan as usual. Cricket is the best thing if you dont do a lot of business traveling Cricket is for you!!

The phone service is great but I am on line trying to pay my bill and am completely stumped

I purchased a Cricket Phone and service plan 3 months ago. It has been the worst decision I have made in LONG TIME. I have way to many drop calls 2 tonite while not moving and this is on a new phone well within the service plan coverage area almost the middle. You can not get any support. They send you through a maze of phone calls select a number for way to long. The tech that set up my account must have entered my soc security number wrong as it will not work on the automated system. When I went in to where I bought it they gave me a number to call. Not much help. Then I decided to go ahead and pay my bill when they charged me $3,00 just to pay may bill in their building. Not to mention .50 cents just to sendf a paper bill. Well they may think they have the electronic system worked out but they do not have it no where near. I paid about 200. for my new phone and went I went to the other branch trying to get help thet had the exact same phone for $80.00. I finally waded through all the numbers and a person from a foreign country answered the phone and got madand rude at me when I ask for a supervisor because I could not understand the first word she was saying. Naturally the supervisor assured me the problem would be taken care of promptly that was 3 months ago and still all of the same issues. If they have a hidden charge of any kind they should notify you and if you disagree you can go elsewhere. I was not notified of these hidden charges and I am sure their is more. Sorry to say if I do not have some improvem ment in service by the first of the year I will be changing phone companies and service. No one at this company apparently cares about service and they are very Cold and impersonable. This is being very kind. I would not recommend this service right now to anyone as you could pay a cheap rate but if you can't talk on the dependably any price is to high.I guess the old saying you get what you pay for is true they say they are cheap and They are right but not cheap in price but quality and service.

Cricket customer service i can't believe there is nothing that is done when one of there customers is using there cricket service to do phone harrasment with there service, it is just not right.

I am doing my research before purchasing a cell phone plan. Cricket was my first choice. After reading the reviews listing customer service, phone and billing problems I have decided to go with another company.

Cricket, you are loosing potential customers. Listen to your current clients, fix your technical issues, hire more customer service reps, expand your coverage area or offer an unlimited roaming plan and reconsider your billing fee practices.

If Cricket improves their customer service I will reconsider them again. Until then, I will go with a more reputable company

Worst Service ever. In short, charged me for a service that was unused for over 3 months, attempted to charge me more to resolve the issue. I have spent easily 20 hours on the phone to try and get my money back from them, that they admittatly owe me. Still no $ and it has been 5 months. All friends and family members have left thier service after they have heard how they do business. They acknowlege your issue but will do nothing to solve it. Good luck.....

Ok...If you go into the service not expecting the world you can be nothing but satisfied with Cricket's service. They offer affordable rate plans with unlimited calling and text. I switched from Verizon and am saving almost $100 a month and receive great coverage. The 800 number is a downfall but I was able to receive the help I needed in the store. The wait was longer than I had expected but it is worth it to me for the money I save. My only advice is to make sure you are fully aware of what you are signing up for and ask as many questions as possible.

I Love Cricket, unlimited everything.. Dont have to watch how long I talk anymore... It just sucks I live on the edge of their local coverage area.

My experience with Cricket Wireless has been nothing but terrible. To begin, everything seemed fine and dandy. All the bells and whistles worked. Except, you have to pay for anything short of basic phone coverage. That was annoying. You have to pay for the ability to download games, and then for each game itself. Like I said, annoying, but not important.
Well, important would be the services I was already paying for. Like, picture messaging. Sure, I could send pic messages, but could I receive them? No. It just didn't work. None came through. So, a lot of friends sent me pictures, and got angry when I didn't say something like "I love that picture!" or something along those lines. "Well, that's a bother. I want the services I pay for." I say to myself. So, I email the cricket customer service people from their website. I get a reply. "Cool. That was relatively fast." I think. It tells me to "Dial *228, and this should fix your problem. If it doesn't go into a cricket wireless store near you, and they will fix it there." "Okay, cool. I can do that." So, I do. Nothing. It doesn't fix the problem. A week later, I try it again. "Maybe it needs the reprogramming again?" Nope. No dice. So, sunday morning, I try it for a third time. "Maybe it will work this time?" I think. Wrong. Dead wrong. Upon reprogramming my phone, it attempts to restart my phone with the new programming in effect. But wait! It won't turn on. And it still won't turn on. No matter how many times I press the power button, it will not turn on. It's broken.
"Well, damn." I think. I mean, Really damn. I had just met a girl and she was supposed to call me in a little while. But, my phone's broken. So, I go for a walk to see if I can get it fixed. But the store's closed on sunday! Imagine that. People don't need phone service on sundays, apparently. Utterly fed up, I decide to switch to T-mobile. Okay, done. New phone in the mail. Now all that's left is to cancel my old plan. Sweet. A phone call and we're done. NOT! Haha. They had me fooled. Sure, most people can cancel their phones over the phone. Not me, though! You need to know your date of birth to do this. Which I do. I've been celebrating this day for nineteen years, I know the day. Not! Apparantly, someone at the store I bought my phone from originally made a typo while putting my DOB into the system. So, I can't. I have to go in to the store.
So, I do. I go into the store. But, alas, they're busy! I go run an errand and come back. Still busy. I go run another errand, and they aren't so busy. But, this store can't help me! I have to go to one five miles away. Oh boy! Running around town! So, I go.
Now, my phone's off. I'm losing the $15 I have on my flex-bucket, and I can't get it back. Now I own a blue brick that has phone service til the 19th, and I want to hurl it across the street. I do not reccomend anyone use cricket wireless. Go with t-mobile, cingular, sprint, or verizen.

Calling area is too limited. It costs a bit much for the coverage area & plan features.

I have had the cricket plan for over a year and just recently switched to T-Mobile, while I enjoyed the luxury of no contracts, unlimited text and talk, there is still other issues I am not so happy with about Cricket. I think it is an excellent plan for teenagers and individuals who cannot qualify for other plans. However, they will get you some way or another just like Verizon, TMobile AT&T. In my opinion they are far better than SPRINT. I changed to T Mobile because Cricket wanted some ridiculously high price to have a phone flashed to Cricket because I wanted my daughter to enjoy her unlimited talk town. The phone plan and phone I received from T-Mobile was a great offer for me. Sorry Cricket, I do have 14days with T-mobile to change my mind and that is when my Cricket bill is due again, so we will see.

I think that in general cricket is a great service provider. Yes there phones do seem to experience a little more technical problems, but that is only natural with the amount of use they are put through. I feel that many of the people that are experiencing issues with customer service, have to do with there own actions. I remember the first time I had a problem with cricket and billing issues. I paid my bill late but paid my regular bill of $52.00 I wasnt aware of the $15 reinstatment fee that is applied to the bill, but the next month I noticed my bill was higher. I call the 800 help line and they explained why it was higher and offered to waive the fee as a one time courtesy. Since then I try to pay my bill on time but occasionaly get behind, so when that happens I have to remember that there will be a $15 fee that will be billed now or on next bill. So the next time you have this type of problem, you need to step back and think did I pay a bill late did I make any changes to my account, before you go off yelling at a cusotmer representative.

3 days after getting my phone and service, I logged on to see my bill and it said that I was a month behind, had a $5 late fee and a $15 reinstatement fee in addition to my balance forward for unpaid service from prior month. Well, this was a new line. I got my first month free and had only had the phone a couple days. I called customer service and they told me not to worry, that they would fix it. They never did. This meant that the automated payment system and web payment options wouldn't work for me. I have had to call my payment in every month.
The problem with that is that you can't wait on hold for someone. If the call center is busy it wont let you out of the automated system. It would take me an average of a wek of calling in all the time to finally get someone. Sometimes that meant that my phone would end up getting shut off while I tried to pay for it. Then they wanted to tack on more stuff.
My most recent problem is this. I actually got through the DAY BEFORE my bill was due for once. I went to pay and the lady said, "Oh, I'm sorry, we can't take payments by phone after 9:30 pacific. You'll have to call in tomorrow." I told her that I wouldn't be able to get through and she said, "I'm sorry, you'll have to try." By the 17th (now 2 days late) I still couldn't get through. Phone was going to be shut off. I risked the billing issues and just paid online. I checked my bank account the next day and BOTH payments had posted. $75 each!! I called for an hour every morning and about 2 hours every night from the 18th until the 20th. Finally I called a cricket store ho said they couldn't help me but would contact corporate and get me a call back in 2-3 days. Still haven't heard back. Kept trying every day and finally got through on Sunday the 24th of this month. They said they could have my refund done in 24 hours (still haven't sen it) and that he would contact corporate to get me a call back since they would not release the corporate address or number to me. He promised a call back in days (still no call).
I got my tax return and decided to join Verizon. Still nothing from corporate and still no refund. I'm going to have to either let the $75 go, or get legal support. The first charge was taken without my authorization technically ... and they provide no effective method of contact.
Out of all my friends with Cricket, I'd say about half have similar nightmarish billing issues. From what I've seen, if things go right from the beginning, you're fine. If it starts out screwed up, it will stay that way.

I have been with cricket for a long time now & honestly other then the fact that my phone over heats in a matter of minutes & they never honored the 90 days warranty or coverage for phone replacement when I first bought it its not a bad service. I pay about 52-55.00 a month & get unlimited talk time which isn't a bad deal though I only talk to a select few people so I really don't need the plan I have but then again when you don't have it is when people start calling you lol so better safe then sorry. I would highly suggest that anyone thinking of getting this service talk to people who have it already & ask them about the phones they bought before you buy one yourself to save yourself the time & hassles that I have had to face with mine. Its easy to pay your bills with cricket I just do it online & other then crappy phones the service is good.

Lousy service at every level. Cannot communicate with them - if you get a live person , they will not get off-script. They make it nearly impossible to pay for without major hassles and extra chyarges. When I went to pay my bill at the store, the house was full of disgruntled customers!

Trying to contact corproate, after a full week, we got a garbled message with a faulty phone number!

i had cricket a few years back. bought my phon at a circle k and it wouldnt activate for two weeks. noone in dallas could figure out why so i took it to a dealer and they activated it for me then when i cancelled my service with them cus i was moving to a part of new york that didnt cover cricket, they kept sending me these "we want you back" cards to my old address even after i told them not to cus i was moving which someone somehow intercepted and activated a phone in my name. luckily cauht it before the first month was up and contacted cricket. i liked their response time to fixing the prolem but didnt appreciate how the guy worded his response to it:
"alright,the phones been disconnected and you dont owe any thing on it cus you cancelled it within the first 30 days"

why would i owe money on a phone i never activated that was activated by someone else offa flye card hesent e that told tem not to send me?

MetroPcs is a great advance pay company. they offer the simplist plans with no worries, all my features work and their in store customer service is unsurpassed. stop hating on metro!

Cricket has the worst customer service I have ever encountered. If you email their customer service you get no response at all. If you reach someone at the 800 number, they are unable to speak or understand proper English. If you visit a store, they will do their best to help, but somehow that help never reaches the billing department. I have now had an unresolved issue with this company since March. Today, I am filing complaints with the BBB and my state's attorney general office. In my opinion, one can save oneself a lot of aggravation and unnecessary expense by steering clear of Cricket.

If I could give this "service" zero stars, I would do so in a heartbeat!!! Someone on here said she and her husband purchased two cell phones from cricket and they started messing up within 2 months. She said they wouldn't charge. I can top that: my husband's cell phone, that we bought on Friday AT 7PM was screwed up BY SATURDAY NOON. That's not even 24 freakin hours! His battery overheated, which could cause it to explode. The battery won't keep a charge. Literally, the phone went through the WHOLE BATTERY in, like, ONE DAY. And now the phone is on the charger and the phone won't turn on at all. He has tried going to the store to get the phone replaced. They won't do it. They've bounced him around from store to store in our area, saying, "Oh, so-and-so at this store can fix it for you." That was a lie. So-and-so at that store, when asked about the problems my husband is having with the phone, didn't know what the crap she was doing and DIDN'T FIX THE PHONE. He has spent hours on the phone with "customer service" and got nowhere with that, as well. I was just listening to the latest round and the lady on the other end gave him the run-around after he'd already explained all the problems he was having with the phone. She kept telling him that maybe this or that could be done for the phone. He kept explaining that he'd already tried all her "solutions" at least three times. Finally, he asked for the corporate number. She refused to give it to him. So he asked to speak to a supervisor and she wouldn't allow him to do that, either. At that point, he did what I would've done: he kept insisting that he be allowed to speak to the supervisor or be given the corporate number. And she kept saying that she understood his concern, sticking to her script, (and at that point, if I had been talking, I would've said, "Well, understand this, lady, and act on it: I want to speak to your supervisor. NOW. It's as simple as that.") And when he still insisted, she began to get rude and started shouting. And when he kept on insisting, she kept saying she was going to release the call. When she said that, he asked for her name so that when he called back, he could tell the supervisor who he had talked to. Failing that, he said he would tell them to look and see who was the last one to access his account. It is illegal for a CSR not to give you their name if you ask for it. She did not do that. She refused to give him her name. And then she released the call. I WAS gonna get a cell phone from this company, too, so that we could have matching plans and pay on the same day and all--WAS being the operative word here--but now that I see what he's going through, I'd rather take that $100 that we spent and throw it in the TRASH first rather than give it to them! But hey, I guess since we bought a phone and a plan from cricket, I GUESS WE DID THROW THAT $100 IN THE TRASH!!! THIS PHONE "SERVICE" IS CRAP. (I CAN'T SAY WHAT IT REALLY IS SINCE THEY HAVE STATED THAT ANY COMMENTS THAT CONTAIN OBSCENE LANGUAGE MAY BE REMOVED. IN OTHER WORDS, MAGICALLY DISAPPEAR.) I DO NOT RECOMMEND THIS CRAPPY SERVICE TO ANYONE. PLEASE DO YOURSELF A FAVOR AND GO WITH A BETTER, MORE REPUTABLE COMPANY AND TELL YOUR FRIENDS, COWORKERS, NEIGHBORS AND FAMILIES TO DO THE SAME! DON'T MAKE THE SAME MISTAKE I DID!

had billing errors, spent 2 hours on the phone tring to correct! All they did was transfer me to differant department! Cricket has the WORST customer service I have EVER had!

The Trick is to not buy Cricket Phones.
Buy verizon/sprint/Alltell phones off The internet/Ebay and Flash them over to Cricket..Or Buy Pre-Flashed phones
Cricket Service 4.5 stars..
Cricket Plans 5 stars

It Really is a good company. I've been with them for almost a year now and no problems

I highly Recomend

Cricket really has very dissapointing customer service. I have been with them for almost 5 years. During that time I have had my phone cut off after payment. I have also had them going after me for 15 dollars that i did not owe them at all. It is very hard for me to speak with customer support,as they do not seem to speak any english. I am going to be changing phone comapnies. I simply do not need the headaches. Also their phones seem to be highly inflated pricewise. Beware. This is good for teens or kids that dont demand great service. It seems they should be able to do better as much as they charge.

The service is ok depending on the plan you have. Some phones that you want to use (non cricket phones) can not be used roaming or on the internet. The customer Service Stinks. Avoid at all cost if possible. But you want to make phone calls only, cricket will work for you. ...and the phones they offer..please upgrade to the the year 2007 at least.

Beware if you try and leave Cricket! I tried to port my number in May and it took Cricket until June 6th to allow my porting to occur. Then, in July I received a bill for June and a charge for reinstatement in order for them to complete the porting. Cricket told my carrier that my number was part of some ghost porting and they couldn't approve the port. I tried to call the number on the bill (412-853-1055) and guess what... The number was disconnected. Unless you have a current Cricket number you CAN NOT contact them. You call their 800-cricket number and you go into an almost endless loop. The reason it isn't endless is they say "I'm sorry you are having problems" and disconnect you. While I had the service it was fine. But don't leave your service on auto billing if you plan to leave because they will auto bill you for a lot more than you expected. Fortunately for me, I took my service off auto bill just before I ported. This company should be investigated by the FCC for their less than customer friendly service to customers who try to leave their service. I would say NO to using this service to anyone thinking about it in the future. When I went to the Cricket store manager said I couldn't pay the bill they sent because my service had been "disconnected." But the screen still showed an amount for the last bill. I'm just afraid that since I can't talk to a live person that my bill will either go into collections or I will be harrassed as a nonpayer. All I wanted to do was talk to a Cricket representative and try to resolve my problem. My new carrier couldn't even get in touch with with them to help me. NO ON CRICKET!!! In addition, this site isn't allowing me to add my comments with less than a 5 Star rating...

cricket phones are horrible. i thought i was getting a good deal with going with cricket over priced cell phones. so i proceeded to purchase. Their claims of giving u the first month free is straight bull. the phones are so over priced i'm sure the firsts month is figured into that cost, my service was horrible, couldn't go out of town without using my roam mins, shoot i couldn't go in certain sections of my house neither in that case. i only had service for 6 days which came up to 282 mins used, which averaged out to 3 mins a phone call (95calls) A Stylish Phone+ A Sweet Promise= Horrible service, and unobtainable refund, sounds pretty illogical to me. hey u be the Judge......?

I have cricket and most of the plans do indeed come with the features you are used to.

I have two Cricket phones. The first one is getting very old, over two years old. But still works great. I love the fact I can call and not have to worry about minutes. Problems, leaving the calling area, then the phone makes a good paperweight.

I signed up for Cricket and they sent me a phone with instructions to call to activate. I called and they said it was activated to someone else. I sent it back to them asking for a new phone and my shipping fees, since it was their mistake. Then I called two weeks later to ask where my phone was. They said your account has been cancelled. I asked who cancelled it. They said you did. Then they billed me again. They have not cut off the billing to my credit card. I complained to my credit card company it is in dispute now. I would never use Crickit again.

If you are basing your decision to get Cricket service based on these reviews, you've got to know that people are much quicker to complain than they are to praise. Plus, consider the overall attitude of the people who are writing these reviews.

What I have to say to all of this is that you get what you expect... and whatever you think, you're right. Only you can choose what you expect and think.

Unless you are a drug dealer, a wannabe rap musician, or an illegal alien (the kind of people who fill Cricket lobbies), stay away from this company. First, the service itself is terrible - dropouts everywhere. Second, they CHARGE you for the PRIVILEGE of PAYING your BILL!!! Even if you pay by kiosk, or at a corporate store, or with CASH, they rip you off for a $3 to $5 "fee" - for PAYING THEM! If you try to pay online, and it is within a week of your due date, they charge you a $5 "late" fee! It is Tuesday, August 19 as I am writing this, and I am being charged $5 even though my bill isn't due until 8/21! And get this - I don;t have a contract - I'm NOT OBLIGATED TO PAY AT ALL (if I want to drop the service) YET THEY ARE CHARGING A LATE FEE... IN ADVANCE OF BEING LATE! They charge you for a paper bill, they charge you for paying online, they charge you if you stop in front of their store to tie your shoelaces. The phone prices are excessively high, the quality of the staff is basicly slum level, you have to wait in line at their corporate stores to do anything, and you get absolutely no service or features of any kind. My advice? Go to a legitimate cell-phone company (one that isn't run like the front for a mob drug lord).

Cricket is honestly NOT good service. I have it now and having problems with my phone. I just brought my phone about 3 or 4 months ago and now it won't charge. Took it to repairs, they told me that they can't honer my warranty because it's has sratches(cheap paint for a cheap product right?) Other than that you can tell my phone is in good condition. Their phones were for people who was tired of bellsouth,sprint,at&t or simply bad credit. yeah you have unlimited long distance & a great service package, but when your phone breaks & you lose service in your house or ROAMING IN YOUR OWN HOME! Is it worth it? I believe they wanted my phone to look new to resale it to someone else.(my opinion)because it would have to be sent to the manufacterers. I believe they ARE stealing from consumers by selling cheap products so consumers can keep coming back buying "something" just to keep their "good service". I will be taking my business elsewhere & wondering what took me soo long.

Go with Boost! Boost has unlimited prepaid phones AND great customer service. Cricket has BY FAR THE VERY WORST CUSTOMER SERVICE I HAVE EVER INCOUNTERED!!!! If you are even able to get a real person on the phone, they keep transferring you, hang up on you, pretend to take your information and lie to you saying they will resolve your problem, after being on phone for about an hour with them, then do absolutely nothing to resolve you problem! I cannot even believe that they get away with this and are a legitimate bussiness!

I was really starting to think about getting Cricket, but after reading these reviews, that's a HECK no! Cricket is COMPLETELY out of the question. Ill just stick with my prepaid wireless, although slightly pricier. But in this case, it sure seems worth it.

All the reviews really helped...

I hate Cricket or as I refer to them Ckrooked! They can't get my due date correct I get messages to pay my bill when it is past due or I don't get a text message at all then my phone gets turned off. They understand your inconvienence if I hear that sentence one more time I will scream. If you don't have to get a cricket then I suggest you don't. It is the worst cell phone company in the world my daughters track phone is better. I have gone through 4 phone in a year. I am so fed up with them I switched today. And for goddness sake they really need to get customer service that speak english.

Their calling plans may be cheap, but they make their money off of you other ways. You pay a "fee" to pay your bill, if you add any feature in the middle of your billing cycle they nail you with additional fee's. I added ring back tones, which they say are $5.00 a month, I got tagged $20.00 a line for them with no explanation to why it was so high. If you underpay your bill by even a dollar, they shut you off and you have to pay a $30.00 re-activation fee. Their "customer service" is less then service, the people are rude and barely ever get the problem resolved. You get a different story of what they can do for you depending upon who you talk to at customer service, half the time the person barely speaks english, talks fast with a heavy accent and gets angry with you if you ask them to repeat themselves. I have cancelled my account with them and went back to Verizon Wireless, it may be more expensive but it is definately more worth it. I wouldn't recommend Cricket wireless to anybody.