HAD TO PURCHASE NEW PHONE AS OLD NUMBER WAAS GIVEN AWAY..THEY CAN DO THAT WHEN ITS NOT ACTIVE...BOUGHT NEW PHONE..COULN'T JUST BUS SIMS CARD...NOW TRYING FOR 3 DAYS TO REFILL CARD NO CAN DO ON LINE COOMES UP WITH "EXPERIENCE TECH PROBLEM" TRY BACH TRIED ON 3 DIFFERENT DAYS..SENT E-MAIL REPLY "WE WILL COONTACT ARE RESOOVE IN 24 HRS...TIME HAS COME AND GONE..CALL 800 NUMBER STILL WAITING TO SPEAK TO SOME ONE..MEANWHILE I AM STUCK WITH 2 PHONES AND CAN'T GET SERVICE..ONLY TIME STORE CLERKS OR MANGER WAS HELP FILL WAS WHEN I HAD TO PURCHASE PHONE...I HAVE WARNED EVERTONE I KNOW..I WAS HAPPY TO SEE THAT OTHER HAVE HAD PROBLEMS WITH THIS COMPANY.

I don't really like this prepaid plan. 10$ is like 30 min. and for me it doesn't even last up for a month, i have to keep refilling it every 2 weeks. Its sucks. You cant even talk at all you get charged for every second. There is on unlimited offer. Sure its cheap but it does rip you off

I am a longtime communications dealer and user of various postpaid and prepaid phone services also. I have read reviews that were very good and many others, if not most, that are so horribly written...no wonder people cannot use their phones or get good customer service.

Why does anyone want to use services which charge ridiculous fees for small minute purchases, and also add on daily charges if you use the phone even one minute per day??

I have long concluded that T-Mobile is the best for the money and service, by far. My wife doesn't use many minutes per month, so we went to a prepaid plan for that account. I had a 600 minute plan with free nights and weekends, but she wasn't using more than an hour monthly. So I simply obtained another local number and went to prepaid for her phone.

I buy a 1000 MINUTE card/refill for $85.00-$92.00 discounted ($100.00 plus tax at most centers), and it's good for ONE-FULL YEAR, with NO monthly requirements at all. The first year, she only used about 400 minutes, so I figured a $10.00 add-on would carry her for another year or so. It did.

People, WAKE-UP! Don't get ripped off by all these cheezy plans and hype, just because of advertising or peer pressure. I have a postpaid 1500 minute business , plus free nights and weekends, T-Mobile plan for $44.95 a month. Now, that's a lot of time! And I sometimes don't even use a 1000 of that, but I'm keeping it because I'm "grandfathered" in on the rate plan. If I was only using 200-300 minutes monthly, then I would switch to a prepaid T-Mobile account and purchase a 1000 minute refill every three to five months. That would still only be $20-33.00 monthly...with NO TAXES and FEES.

Now, getting back to our prepaid T-Mobile account; even if we only use 83 minutes a month, that would equate to only $8.33 per month for a full year without expiration. Then, roll the balance for another year for only ten dollars, unless you need more time. Ours has worked out to about $6.00 per month for approximately 60 minutes monthly. When I last rolled it over at the year's expiration, there were 556 minutes left, we added another 100.00 1000 minute refill, leaving us with 1556 minutes for the next year! I suggested she talk more...you know women can do that...lol.

Plus, another good thing; T-Mobile is a GSM service, like AT&T, Cingular, Rogers (in Canada), and several other local providers. There are NO ROAMING Charges, or daily fees with T-Mobile. You still have ALL the features and services of a postpaid account. You can use any one of dozens of phones, including AT&T and Cingular, if they are unlocked (even an iphone). Just remove your SIM card and place it any unlocked or T-Mobile phone, and it works...instantly.

Do your research before you leap.

I have had my t-mobile to phone for 2 years. I love it, in 2 years i have only spent $250. The service is great and I have I bought my phone on the T-mobile website and I got a free $25 refill card with my Nokia phone it has an fm radio and the corded hands free headset came free with it. Sometimes they offer these specials you have to keep checking. The most important thing that i would like to say is that prepaid phones ( T-mobile, att, verizion, sprint, etc.) are not for the heavy cell phone users it is for people who don't use their phone very much MOST MOST of the time. this goes for T-mobile or any other prepaid cell phones out there. If you are a heavy user you should sign a contact for your phone. That is the reason they have better packages is because you have to sign a two year contract so they know that they are going to get their money even if you default on your contract. With prepaid you have the freedom to come and go as you please it's a convince that you have to pay for/ but with T-mobile the price is not so expensive. They have flat simple rates and no access fee, and after you spend $100 all at once or how ever you choose to get there you will be added to the gold rewards and your minutes last one year even if you only buy a $10 refill card, T-mobile is the only prepaid company that does that. Also my coverage is great.

Fair . Network is limited and has holes in my area . Needs to add call records online (even VM has thus) and online text messaging on/off switch and mtext messaging pack options (like VM).

Very verg good for those who do not use cell phone a lot. Strongly recommend!

I've had T-Mobile To Go prepaid mobile service for about 2 yrs now and I love it, the phones, service, rates...I love everything about T-Mobile's prepaid service. I purchase the $50 refill card and the 460 minutes last for a good two months. I just purchased the Nokia 6263 and sold the other phone I was using (Nokia 6133), on eBay. Both phones work get on T-Mobile's prepaid service. T-Mobile To Go is GREAT!!!!

my parents have t-mobile and they buy 100 dollar cards and use their phones for a couple of days and are allready out of time. T-mobile is a money sucking service and i don't reccommend them

I have been using the T Mobile pre-paid service for about 14 months. I really like the signal strength in my area (Atlanta NE suburbs) and the phone quality (Nokia 6130)is okay, if not great. I bought the $100 card so the cost is minimal. I do very little texting and no instant messaging so I have no concerns about those features. What does concern me is T Mobile blocking the phone's ability to receive services like traffic updates, sports scores, etc., even though they give me no ability to block unwanted text messages from spammers. I don't travel much but on a recent trip to Savannah (a 5 hour drive), I had no reception problems even when I left the interstate and traveled on back roads in rural areas for about half of the return trip. For the person who complained that their parents bought $100 cards and were out of minutes in "a couple of days;" that's using the phone over 8 hours a day! They do not need to be using any pre-paid service if they use their phones that much. I am a light user myself and, with the exceptions noted, have little complaint with T Mobile's pre-paid service. The company does have a somewhat condescending attitude toward pre-paid customers but that is an industry standard. The customer service people that I have dealt with have been unfailingly polite if not always completely helpful.

A great deal for those who don't constantly chat. I've used this program for about 3 years and went "gold" right away. I buy a $50 refill about every 4-5 months--try getting any other phone for 12.50 a month. If all you use your cell phone for is short calls you are throwing money away on most plans. The coverage is just OK but improving.

Wow!!! I've just visited T-Mobile's website and guess what? T-Mobile has a NEW "Pay By the Day" prepaid plan. Just pay a $1.00 a day (only on days that you use your phone) and you'll get free mobile-to-mobile, free nights (7pm-7am) and all other calls for 10 cents a minute. I immediately called TM's prepaid customer service so that I could switch my plan but the csr I spoked to was shocked to hear that I knew about the plan. He told me that the Pay By the Day plan will not become available until mid-May. He said that there will be commercials on tv advertising the new plan some time next week. When I told him that the plan is already being advertised on T-Mobile's website, he was shocked about that too. He said he doesn't know why it's already being advertised when it won't become available until the middle of May. Well, I wasn't sure if he knew what he was talking about so I logged into my TM prepaid account online and switched my plan myself. Now, I only pay $1.00 a day for free nights, free m2m and all of my other calls are just 10 cents a minute. I'm going to save so much money on this plan. Who needs Verizon's expensive Inpulse prepaid when you have T-Mobile? Right?(lol) I guess TM really does listen to their customers. This is great.

@ Dee: Yes, with T-Mobile you get free mobile-to-mobile AND free nights that start at 7PM and end at 6:59 AM. I'm not sure if you get free nights with AT&T.

I like the new plan that they have now with free m2m and free nights it works out great for me .

Its great as long as you dont actually have to make a call. The coverage sucks here in the northeast. I had better coverage with my old Trac-fone!!!I just hope that when i have an emergency, (thats why i have a cell phone),that im within a hundred yards of a tower.Otherwise i might as well send up a flare.

T-mobile's pay-as-you-go plan is the best choice for me. $100 gets me 1000 minutes and a year of service. I use my phone about three hours a month and this plan saves me over $200/yr over a post-paid (monthly) plan. I like the straightforward pricing and hope T-mobile doesn't abandon this offering in favor of a pay-per-day plan only.
Also, you can find some decent phones discounted on their website. I can refill online with my debit card and customer service is very helpful.

I am very disappointed with T-mobile's Pay by the Day prepaid plan. Only two weeks after I got my phone, I have been stolen 30 minutes from my account. They paid me back eventually. But they lost my trust!
The phone is for emergency only. During the two weeks after I got the phone, I haven't made any call except setting up my voicemail. But they claimed I made a call on a certain day but refused to give me the phone number. And I was told it is too late to dispute it becasue it happened a week ago. All I can say is the customer service is VERY POOR!

I have checked in on all T-Mobile Phones Even The Prepaid phones and here is the scoop! if you have regular monthly service and just need a quick phone at a low cost(to avoid contracts) just pick up a prepaid phone(if the model is right for you)then just swap your SIM card and your good to go! so as far as I reviewed T-Mobile is quite FLEXible on their phones and not so restrictive

I HAVE T MOBILE IN WISCONSIN AND HAVE NEVER HAD SUCH POOR RECEPTION ON A CELLPHONE IN MY LIFE. trachphone works fine.

Awesome service! Their $1/day plan gives me unlimited 7pm nights and unlimited mobile to mobile

I love my T-mobile service. I bought a Gold card last year and got 1000 minutes for 1 year service. I use my phone approximately 75-150 minutes a month. This gives me a a year of service for less than $10.00 a month. I think that this is a great way to go without having to be on a comitted plan.

I've been using T-Mobile for over a year. The information given above for the Gold Rewards is somewhat misleading. You become enrolled in this program when then TOTAL amount spent on minutes is $100. You don't have to buy the $100 card. If you buy one $10 card a month, after ten months you'll be enrolled. (Actually sooner, since the time you get when you buy the phone is also credited toward the $100 total)
Signal strength is as good as any I've tried. I don't travel much, so coverage area isn't a factor for me, but the maps they show seem competitive.
The only thing I don't care for is the selection and price of the phones available. Oh sure, they're able to take ANY of their phones and make it a "To Go" phone - but you have to pay 100% of the retail price for it. The phones that monthly contract subscribers pay $79 for will cost a To Go customer $200 and up (and up, and up). I switched to AT&T just because they had a better and cheaper phone I could use. Their plan is almost as inexpensive, but I'm going to miss the one year expiration date though. I barely make over $100 worth of calls a year. :)

I have several T-Mobile ToGo phones. I use them as glove box phones, for when I forget my main phone. The coverage is good, I enjoy being able to use free T-Zones and for a limited use phone, I don't know of a better deal. T-Mobile now offers 3 months of service for just $10 from the start, so you can keep a phone active for as little as $40/year and then just $10/year, after you have spent a total of $100.

I TXT all the time, I TXT way more than i call and its rediculous!! its 10cents to send and 5 to recive...plus their prepaid phones are really crappy..

"C-Slim" stated this above, but it should be said again. Check out the coverage maps for prepaid service and notice if your area or an area you will be traveling to is an 850MHz zone. These are NOT covered by the prepaid service.

The way they word things is a little tricky. If you check the "Extended Coverage for Prepaid and FlexPay FAQs" page it will tell you that "850MHz roaming allows T-Mobile customers to access roaming service in areas that previously were not accessible." They fail to mention that this is only for postpaid service and NOT for prepaid.

If you look at the regular "Extended Coverage FAQs" (accessible from a link in the page for the regular "Personal Coverage Check) it will explain further. "850MHz roaming allows T-Mobile postpaid customers to access roaming service in areas that previously were not accessible. Currently 850MHz roaming is not available for T-Mobile Prepaid customers."

This means that my house in Midcoast Maine, as well as many other areas nationwide that seem to be covered by T-Mobile upon first glance, are indeed not available if you take the prepaid route. You have to remember that these companies are out to make money. You have to be very careful not to let them trick you into spending too much money, signing up for a service that doesn't fit your needs, etc.

I enjoy the service. No problems whatsoever. A customer for 3-years and bought a second pre-paid phone. The best deal is to get the $100 dollar card right from the get-go. I have average the $100 dollar a year. Yay better than a contract at $40 or so dollars a month. I do not use cellular that much to justify a contract deal. I know some others maximize their service. Again, for my needs T-Mobile is the best.

I am using T-Mobile pre-paid service for last 4 years and love it. I took another pre-paid phone couple of years ago, for my wife. I added $100/- card for each of them in the beginning, and add $10/- a year to extent unused minutes. As I use cellphone sparingly, it is best and cheaper cell phone service I can have. I use my SIM card in an unlocked cell phone.

I used to like t mobile and have been a pay as you go customer for over 3 years, but I have over 770 minutes left on my plan, the phone needs to be re loaded within 2 days or I'll loose them all, and my number is not being recognized and I can not refill online or over the phone, even though it is still active and I can call the phone from my other t mobile paid plan;(

I have the sidekick $1.00 a day plan and am relatively satisfied with it . Get unlimited wed browesing text message and email. Plus 15.cent a min for voice.you can get cheaper data with att go phone but that's without voice. And tmo cs is much better. But tmo should expand their data plans to other phones besides the sidekicks. But overall a good service.

been with tmobile 2years,who would have any other prepay! on this site to buy my wife her phone,great service in kentucky always tmobil

I'd give 10 stars for my plan if they had it. For light to medium call usage this is by far the best plan out there if you get adaquate reception in your area. The facts are $100 gets you 1000 rollover minutes [Extra 15%] & puts you on the Gold rewards plan which allows you to buy as little as $25 the next year & add minutes left over from the 1000. These minutes are then good for another entire year if you don't use them up & you obviously can add more money [minutes] at any time. Customer service is excellent & reps are very considerate & responsive. For ocassional to light usage or emergency phone this is by far the best deal & a no brainer. The plan cost me $25 bucks for an entire year this year so far & I still have 600 minutes left on my phone! Even if I had to add another 2000 minutes [15% discount] i'd still cost far less then most pre-paid & other plans out there.

I've been with T-Mobile for 3 years now and love not having to be bound to some two year agreement!! The minute time is reasonable for the price of the refill card and I still get to talk on a sleek and sexy Dolce & Gabbana Razr..Beats the hell out of Virgin Mobile with their cheap @$$ ugly phones and bootleg coverage!!!! T-Mobile Rox!!!!!!!!!!!!!!!!!!!!

Their website advertises a T-Mobile Activation kit for $6.99. You can place the order, fill in the info, provide you credit card info ,but then, T-Mobile will not sell you the SIM card. You simply are entered into a telephone solicitor/marketing department data base and are constantly harassed with efforts to up sell. Stay away from companies that offer something that they will not sell just to get your name in their marketing database!

I had T-Mobile for about a year and left in 2007 for better calling rates. I had a Sidekick II and used it for probably 90% texting, IMing, web browsing, and email all for $1 every calendar day. Customer service has always been great and signal was pretty good, too. For what I used it for, it was fantastic. I ended up needing better talking rates and switched to Virgin Mobile after them. The phone was excellent. Prepaid Sidekicks are great for those who do a lot of texting, IMing, emailing, and web browsing but little talking (15 cents a minute)(FlexPay without a contract is also a great deal for those who don't want contracts or have poor credit).

@ Brian: Do you know about the $1.00 a day plan TM has? If you switch to the $1.00 a day plan, you can talk to your family members for free. The $1 a day plan includes free mobile-to-mobile to other TM customers, free nights (7pm-6:59am) and all your other calls are 10 cents a minute. You're charged $1 ONLY on the days you use your phone. My family and I have TM prepay service, too, and we're all on the $1 a day plan. We get to talk to each other for free and since most of our friends get their wireless service from TM, we get to talk to our friends for free, too. It's great. I love TM.

I originally went into a T-Mobile store and purchased an activation kit for prepaid. I already had my own phone so all I needed was the sim card. It came with 10 minutes on the card from the store already. The problem I had is talking with customer service trying to add minutes to my phone from my own credit card. The first representative demanded to know all my personal information including full name, date of birth, social security number, verified address, billing address on credit card, cv2code, even asked me past questions only available on my credit report such as which county have you owned a home, etc. And last but not least, then she wanted to call my bank to verify I am the actual card holder! OMG! So I gave her the number on the back of the card, the phone number is to my bank, however it is a credit union and is closed on Sundays (which is today). She came back on the line and said she couldn't take my payment to purchase 1000 minutes for $100 because she couldn't reach anyone at my bank due to it being closed. I absolutely could not believe what I was hearing. I provided everything she asked for, I had the credit card right in front of me and she still REFUSED to take a payment for minutes. After demanding a manager, she returned with her "supervisor" I told her I wanted a manager to talk with and she disconnected the phone call on me. I called back, talked to another customer service rep who told me she could take care of my problem, that she would be happy to add the minutes, etc. Then later returned to the phone and saying I can go to a T-mobile store or an authorized center that sells refill cards and I can buy one there. So she COULD NOT help me as she said. This is ridiculous! Needless to say I stubled upon this site while looking for another provider. Stay away from T-Mobile!

I just got T-Mobile to go today. I just ordered a blackberry 7100t on ebay a few weeks ago. I ordered the standalone SIM card for $6.99. The shipping was free and to my surprise it was 2 day air mail. I called up the number from my landline. I think you can activate it online, but just in case I activated it via phone. It is all automated, I typed in a bunch of numbers and got finally hung up and about 3 minutes later I received a text message saying that my service is up and running. I have had Virgin Mobile since 2004 and I am still going to use them for my backup phone. Whenever I went down the street to the grocery store, I got horrible reception. I just went down there tonight and I got 5/5 bars in the store. I think T-Mobile is going to be a keeper.

Terrible customer service. Very long waits on hold and when you finally get someone they're idiots and couldn't answer my questions. Got switched around to different departments, on hold again for too long and get more idiots that don't know anything. How could this be?? I was so frustrated that I sent the phone kit back and I'm back with Tracfone.

I've been using T-mobile pay as you go plan for several years. It saves my family lots of money! T-Mobile rocks! I'm using it on my iphone!

I love my T-MOBILE Phone it works great and i save alot of money with there free nights .

Working well so far. Easy set-up and activation. They offer a very basic phone (no camera, music, or other extras) which is exactly what I need.

One problem: the $10/30 minute cards seem to expire after 30 days, not 90. This was not clear on the promotional information online or in retail stores, and they claim all cards last 90 days. If you're keeping the phone for emergency use only, there's a big difference between $10 every three months and $25 every three months. Still one of the cheaper prepaid options, though.

Would give 0 stars if available. HORRIBLE customer service! Go with another company such as Net10 or AT&T. Don't waste your time and money with T-Mobile.

Cannot ask better! I am a Canadian resident who visit time to time the USA. Instead using my Canadian cell phone in the USA because the charge to me up to 1.75$ per minute, I fill my prepaid T-Mobile phone with a 100$ prepaid card to have 1000 minutes to spend for a whole year.

This company is rude, steals minutes and refuses to furnish any proof of minutes used. It sounds like a good deal till they rip you off and tell you tough.
I would avoid this company !!

I've had T-Mobile for 1 & 1/2 years now. I live in a remote area that doesn't get cell phone service, but it's nice to have a phone when I travel (which is infrequently). I don't think there is a more affordable plan for me. I bought $100 worth of minutes with my phone, plus two $10 refills after the first year. All my minutes carried over ... I still have 990 minutes! At $10 per refill card every 3 months, there just isn't a more affordable plan for me. Reception has been great compared to other services I've used, and dependable The cheap little phone I picked out has a lot of features, good sound and really holds a charge. Before T-Mobile I used Verizon, Cingular, TracPhone, AT&T and another service which I can't remember ... so I've used a lot of cell phone services - I know a little about cell phone services. In fact my first cell phone was one of the old "bag" phones (I go waaay back).

I have been searching for the perfect cell phone plan for me for months. I recently found this site, and after reading all of these reviews, I'm confident that I will be very happy with my choice of T-Mobile. Thanks everyone!

I was paying a ridiculous amount of money for two cell phones for my husband and I. We don't really text and use less than one hour of talk time per month. This plan is perfect for us. The reception is great and you can't beat 10 cents a minute on a pay as you go plan.

Excellent service and value. Reviewed prepaid plans at great length online and in consumer magazines and decided T-Mobile should be for me. Bought two prepaid phones and after ensuring the service worked well during first 2 weeks, bought two $100 cards (for $90 apiece online) to get 1000 mins for the next 1 year. Very good phone reception generally. Good phones too with nice clear bold numbers and bright screens. With economic use will end up paying about $8-9/mo. per phone vs. $42/mo per phone from VERIZON under a 2 year contract that includes limited text messaging which I never use anyway. T-Mobile has better reception and better connectivity in my area as well which is a pleasant surprise. So it's a fantastic deal and I shall stay with T-Mobile forever if this service continues with great rates. Strongly recommended!

yeah, if you read the fine print you will find out that they charge the moment you press the talk button even if your call doesn't go through so you lose a minute every time you touch your phone. The minutes are rounded and they even charge you on incoming calls you don't answer! this is stealing! I made a mistake getting into this. Yep, I never heard anything like this in my life! It sucks, the plan looks great but this detail ruins it all, you will run out of your minutes very fast. How can you charge for calls that you don't even make or receive? Wow! they figure out everything just to suck your money out of your pocket! Vampires!

8/27/08: @ David. You must have T-Mobile prepaid confused with AT&T Go Phone/Prepaid service. T-Mobile DOES NOT charge their customers for incoming calls that they do not answer. AT&T, however, does.

I had Tmobile for some time. I have to say i was happy with it. the service was good and i didn`t have any problems with reception. I wish they had more minutes for the price but what can you do. I also put review of this service on yodaphone.com