View All AT&T Reviews

I’m retired, never felt I needed to spend every waking minute with a phone glued to my ear, frying my brain. So I did not have a cell.

im with all of you who get absolutely NO customer service regarding your cell phone…i have the unlimited talk and text plan…yet im continuously being charged for every phone call or text i receive…what am i not understanding here??? not like i can ask a customer serv rep cause..haha…all i get is the automated thing…guess i’ll stick with the 2 year contractual agreements and another carrier…this has seriously been more work than it’s even worth

Have been an AT&T wireless customer since ’97. I live in a small town that FORMERLY had two towers and excellent reception. That went away a few months ago and the signal is now so puny that calls are often dropped or service is unavaialble unless you stand on one foot, face North, put left index finger in nose…you know the drill. As a result of this, and their unwillingness to get better reception here (despite numerous complaints made about it), I’m dropping my expensive AT&T plan and getting a simple pre-paid ringy-dingy that has a dialtone when I want it, and rings when ever somebody wants me. I’m scouring this site thoroughly to find an INEXPENSIVE solution. Too bad…it was really good service at one time.

on it in about three months. Went to go add $, I am told the SIM card ahas been deactivated and I have to buy another one for $3 It is near impossible to get a human being to help with a problem. Then when you do, they can’t do anything. So I have a go phone I keep as an emergency back up. Hadn’t put money on it in about 3 months. Went to go add minutes, was told since it wasn’t used for 3 months, SIM card is deactivated and they want me to buy another one for $35. I told them congratulations that they are doing so well they can afford to throw customers away like this.

Well some people who gave $hitty reviews are not very smart people..if u set the account up on the simple” plan that means u are simple minded the 1 dollar mobile to mobile is a good plan if u have alotta friends and famaily who uses ATT if not the best way to go is the 60 dollar unlimited plan u get all the texts for a month unlimited…and u can call any phone number on any network for a a month unlimited… i know people who have actual plans and they pay atleast 60 or more s month and dont have unlimited texts …props to ATT on the 60 dollar unlimited plan”

hi i am thinking about buying a gophone for the summer due to the fact that my dad is taking me off the plan for the summer so its only for 2 months so is it worth it i have 50$ at the moment and right before my dad gave me the news i bought a samsung impression with at&t. i was going to unlock it sothat i could use the phone on my tmobile plan and have a question all of these reviews are bad about at7t and are alright for tmobile prepaid so should i go on with unlocking the phone and use it on a tmobile prepaid plan? please help me out because i dont want at&t to screw me over

AT&T goes out of their way to make it complicated. Customer service is done by AT&T, billing center is contracted out w/Vesta. Vesta is a high turnover assembly line customer service “center” but joke is more apt. Billing center reps can’t help you with tech support. If you call customer service, you’ll be on hold for hours just to get transferred to Vesta if you need to pay your bill! Should you have a tech question after paying your bill, Vesta has to transfer you back to AT&T again! They only know how to take payments, they can’t even tell you plan details. They will make the minimum effort to help you as they are timed on all phone calls are fired if they take too long. CSRs that take the time to help you, struggling with the shoddy computers that crash and freeze on them constantly are fired quickly for “being inefficient.” Most of them are new employees that barely know what they are doing. I have a few friends that worked there & they described a horrible place. Their billing software & computers are so complicated and unstable that double billing, failure to access funds when they ARE available & failure to set up auto-bill are the NORM. (They also put funds holds on your bank account without telling you!) Auto-billing for the monthly plans CANNOT happen unless you give them an email address. If you don’t have email, or don’t want to give it to them like me, you will have been on hold for hours waiting to set up auto-pay just to be told no. Their reasoning is, they have to notify you of pending charges. I asked them to do that by my mailing address and they said no. Since I couldn’t auto pay with my debit card without email, I purchased a pre-paid card and was told it only worked with the pre-paid minute plans and not the monthly plans. What is the difference? Minutes are minutes! They then told me at the billing center they had to transfer me BACK to AT&T customer service to deal with the pre-paid card issue. I politely said no, I’ll pay by check now and deal with it later. It was even worse than setting up auto-pay, as they wanted my social security number! I should not have to give out my social security number just to use a phone!

my boyfriend bought me a $15 dollar refill receipt to my at&t prepaid phone from the dollar general store. when I try to add it it says my request can’t be completed. I call customer service and they tell me I have a permanently disabled pin number to go to the store where I bought it from. the store says they can’t do anything, call at&t. I got ripped off, what do I do? never had this problem before!

bought a plain jane samsung and signed up for the 10 cents a minute, $1 a day since I only use it infrequently. Also signed up for automatic replenishment of minutes every 3 months ($25 plus tax) to allow carryover of unused minutes. I can just ignore the emails and texts telling me that my minutes are about to expire. I did have to call them when my credit card expired and do one payment manually. Now have $180 in my account after 2 years of usage. Cost is less than $9 month which beats most prepaid plans. I’d like to upgrade to a phone with a camera but not sure if switching SIM card is all that’s required. Signal strength has always been adequate when I needed to use it.

Just a warning to some prepaid customers… I had to add more money onto my phone in order to download any ringtones (even after opening my account with the $60 unlimited). It has been a nightmare trying to download any ringtones so just be prepared.

was told by ATT customer service that gophone will NOT work with Blackberry or Iphone even if the phone is on the ATT network

Whenever I try to contact Customer Support I am stuck with a bot that I do not know what to do with. I need a real person! I was given a Blackberry Pearl and the gophone SIM won’t work with it. I really would love it if it worked. Will gophone SIMs work with Blackberry if I get the SIM card unlocked? If so…how the hell do I do that?

The AT&T prepaid is only good if you need text only. The web is suggested if you use little to check email without attachments and can let the data rollover. I switched to T-Mobile prepaid. 450 anytime, unlimited night & weekends at 7pm, unlimited data and unlimited text with pictures and video mms included. All for $50. 3 star points are free roaming, mobile to mobile and 3g on prepaid. AT&T only allows 2g with their medianet service.

I was told by Wal-Mart that ATT pulled all of their feature cards from the stores because customers were not using them for the services purchased.

In 2010, I bought an unlocked phone and to use it in the US, I bought an at&t sim card via ebay (about 5 $) and loaded minutes for 15 $ on it. I chose the so called “Simple Plan”. My review? At&T just SUCKS, I really have to say that. I get spam texts all the time that are not easy to stop, plus for every text I receive and write, I have to pay about a quarter dollar. So that sums up pretty easy! Same with calls. Coverage is okay, but I guess there are better possibilities out there than paying so much for At&t. I am from Germany just here for vacation so I couldn’t make an unlimited plan or something, but I would NEVER EVER choose At&t for prepaid again. Never. Website is not very informative, the service sucks, managing your account, too. I am more than disappointed. (Have to say, in Germany, prepaid is pretty cheap!) As the 15$ went away so fast, I was going to walmart buying a new phone cards to add minutes, that worked fine. But now, At&t wrote me that I have to carry over my balance and they are not sending me any passwort for doing the accounting online! What the heck! Already hate those guys…

Not to happy about the refiling options i was able to get the money out my account but then they gave me a proof that they only took out $60 but it was $65…so now i owe the bank some money but it was all my mismanagement in thinking that i can get a cell phone company to do what they are suppose to do …the service is good ….i rarely ever not hae coverage …i want the internet and some consumers are able to get that with the price tag that we are paying …but the service may not be the same…………but i am willing to try…because i really wont the internet ……..so im really undecided ……for a big company they need to do better!!

Can someone tell me where can I buy the At&t pay as you go feature card $4.99 200 messages or 1MB MEDIA NET I am in SANTA ANA, CA.

With a gophone can you switch the sim card to another phone?? everytime i try it the thing never works..but overall the $60 a month plan is pretty good.

best plan ever and great service, can text forever.

I had a monthly plan and then asked for it to be switched to pay as you go. I had to load additional minutes by May 21st in order to save the $205.00 I had built up. I missed the deadline by one day. Initially I got no help but called again and immediately was told they could restore my minutes. I was very happy with the service and appreciated the courtesy.

Pretty happy with prepaid $60.unlimited talk and text, just can’t figure out how much it will be to add web plan on to it. Anyone???

I just HATE ATT prepaid service I dont know where to start I got spam text from them and i tried 411 and it didnt work NEVER get their service EVER and the plans ar expencive!

The $60.00 a month plan is great! Unfortunately I have an iphone and there is no real support for it. I feel penalized for wanting to use my iphone for all its capabilities. Perhaps AT&T will raise the bar” as they claim to do.”

RIP OFF! I’ve been getting spam text messages, and it’s eating away all my minutes. I can’t find any way of shutting off the text messaging, either online or through their automated customer service” number.”

all incoming textmessages

I agree with Tim in the previous review. I also live in Cincinnati, Ohio and the AT&T Wireless 3G service is very unreliable here. The voice quality of most calls is very poor. I constantly hear crackling, interference, and garbled voices. It also cuts out even with full antenna strength. Many of my calls get dropped. A lot of the texts I send never get received by people I send them too and vice versa. DO NOT go with AT&T Wireless for your prepaid service. Go with Boost or Virgin Mobile you won’t have the problems you do with AT&T Wireless.

Absolute ripoff! They made me buy a second phone AFTER I paid for more minutes, then no customer service after the new phone wouldn’t take the minutes. Absolutely NO recourse if the equipment doesn’t work. Stay the heck away from these idiots.

Well, I recently purchased my GoPhone like a week ago. I’ve gotta say, the service is wonderful. I live way out in Buckeye, AZ and trust me that’s kind of distant from Phoenix. When I had Sprint, Ughh, don’t even get me started with their company! But I do have to say I have the same amount of bars as I do in Phoenix. With Sprint the most bars I got were at least 0-1 and they were always rising and falling. I have many compliments to give to AT&T. I love AT&T, the customer care service, And the $60 UNLIMITED TALK AND TEXT. I love it. I plan to stay with this company for a long while! Also, With all of you people giving bad reviews, If you hate the $1 a day plan or have .25 plan, upgrade to the $60 plan. You get everything unlimited, except web.(Web is a add-on.) Its at a perfect price, I’m sure everyone is able to pay that. You really have to think about what your paying, If you want a good plan with EVERYTHING UNLIMITED(except web) YOU WILL Enjoy this plan! I hope this review helps you.

The AT&T Wireless 3G network has many problems and issues in the Cincinnati, Ohio area that never get fixed-no matter how many calls to technical/customer support you make. Ever since I started service with them, I’ve had about 50% of all my calls dropped. During morning and afternoon rush hours, you can never get a clear call-there is always crackling and static in the line. The voice will also cut out. Many times, I won’t receive text, picture or voice messages people send me. Especially people who send me messages from Verizon phones. The 3G network goes down quite frequently and you aren’t able to check your e-mail. Coverage is spotty at best and there are quite a few dead zones throughout the city, reception in and around my house is poor, and customer service is very unknowledgeable. They will always try to blame your phone for problems happening. I’ve read many other reviews online of people having the same issues I am having with them. No technicians are ever sent out to check the problems. When will they come to Cincinnati and fix the tower issues here?

This was a great phone service. A little on the expensixe side, but great quality.

The issue is not so much whether or not a 60/month plan is a good deal. The issue is whether or not there is truth in advertising! You will note that the majority of complaints are coming from persons using plans OTHER than the one to which you can link the Unlimited Talk and Text Package.

I moved to an area that I was told only Verizon cell worked. I bought an AT&T prepaid phone because I wanted to make sure it works in my area. Well it works very well and after looking at their plans I stayed with the $60. a month all the minutes are included. I think this plan is very well priced and the service from AT&T is very good. Any phone from AT&T works, you just slide your sim card in and your ready to go. I have had many cell phones and even a over priced Blackberry from Verizon, with them you pay your normal phone rate then a $30. additional fee for special service for a Blackberry. I am totally happy with AT&T and the Go phone. Thanks so much AT&T for doing a great job. 🙂

I would have to say the go phone is amazing $60.00 unlimited talk/text hello that is cheaper then a contract.Yall arent doing it right!!I am simply amazed how my daughter only pays 60.00 for a phone that has coverage out in the sticks where we live and can talk and txt whenever then my husband has verizon a contract 109.00 with no txting and 1000 minutes!so I would say do some research befor rushing!!

Actually, it may be time for a re-review of the prepaid options offered entirely through this company. Debit and credit card information, including security code on the back(which may eliminate the use of prepaid Visa/Mc’S and the phone account MUST MATCH the name of the person on the credit/debit card(which eliminates anyone doing a favor for someone who does not have a credit/debit card.)Further, there are only three actual rate plans. UNLIMITED talk and text is NOT a RATE PLAN, and can only be used in conjunction WITH a Simple Rate Plan of 25 cents per minute which amounts to 15.00/ hour! Buyer beware.

go phone prepaid sucks.they rip you off.sorry to say i will never buy from them again.i use boostmobile now.and net 10 is way better.

I part company with your review on the issue of prepaid” service. While I agree on all points of the plans themselves – the unlimited package requires a link to a credit or debit card. That differs from the “prepaid” concept behind tracfone, net10, etc.”

AT&T prepaid service doesn’t have integrity. My account balance often gets deducted even if I don’t make a single phone calls! I will not advise anybody use their service!!

The service is down for extended periods of time at least two and sometimes three times a day. If you can’t use your phone when you want to, what’s the point of having it!

I am very disappointed with this service, I talked to 3 csr and 2 supervisors, one hung up on me because I was given wrong info. and everyone including supervisors passes the buck.

MY HUSBANDAND I BOTH HAVE GO-PHONES.ON 4/21/10 I PURCHASED OVER THE INTERNET $15 OF TIME FOR EACH PHONE,BUT IT DID NOT GO ON THE PHONES.WHAT CAN I DO ABOUT THIS?

Because I use my cell phone rarely, I am constantly being ripped off by AT&T. I can never use up the minutes before I have to put more in. I get lots of credit that I can never catch up on. Alternatively, ATT reminds you so early, if you renew, you lose time. I’ve lost money trying to gamble on when to renew so my minutes are way more than .25 a minute. I don’t mind that price for my calls. What I’d like would be minutes that never expire as long as the phone is used once a month and would remind you when your money gets below a certain amount. THAT would be the time to remind me to renew. I also don’t need all those bells and whistles for what I need now, which is just a phone. If ATT can’t do the simple, I’m pretty sure I’ll look elsewhere when I need a more sophisticated cell. But that would be so helpful that I’m sure ATT would never do it. If I find someone who will, I’ll be gone in a flash.

I am using AT&T pre-paid go phone. Im paying $60.00 a month. But i was just wondering if I can use any AT&T cell phone for it? Or any unlocked phone? please help!

It was just too expensive at first for airtime. Things got much better when I stopped paying the expensive 15.00 I started shopping around and found a cheap site and got the prepaid under 14 bucks at http://cheapcellpin.com/ and that helped. Coverage was good all over and I usually had really good bar strength.

I have AT&T iPhone so far I’m happy my pill is the same every month 126 had them for 3 months

i have a at&t samsung that was on and the bill was always more than inspected so i had it cut off. im looking to keep my phone and possibly switch to a prepaid plan. will they allow me to do that or should i just sell my phone and get another reliabe and inexpensive phone? please help???

I use ATT simple plan @ 25Cents per minute. My phone and ATT dont agree on how long I talked. I am always charge MORE for my calls than is indicated on the phone. Why?

I am enjoying my Lg Neon

at&t gophone is the best nationwide prepaid, the $60 unlimited talk and text is great and using a blackberry

When I had AT&T prepaid service I kept getting tele-marketing calls telling me there were $1500 reserved for me, or something like that. It happened on average once a day, costing 20c each, so in a month you’d be charged $6 for those stupid calls.

AT&T is okay but I was thinking about switching to verizon wireless because when i buy minutes the run out quickly but I am not sure if it will be any better

We spend 100 bucks a year (400 minutes) to have cell service. 25 cents a minute, but 9 dollars a month. This only works if you know how to get to the point, then shut up.

terrible i didnt know you can get charged because someone calls you what da hell iz that at&t sucks i swear hate at&t im switching over and also hate thet dont support the iphone no more on prepaid Thats bull……….

I have a samsung propel,I lost my job and wanted to go prepaid, I was going to buy a at&t go phone and use that sim card, now im wondering if I should evan bother..looks like I should go Altell!

I’ve had my gophone for a couple years. I like it but don’t like their sleazy attempt to get me to buy more minutes a month before my 3-month subscription runs out. If I buy minutes when they begin sending the notices, they will restart the clock and I will lose a month of my subscription. My opinion of AT&T as an ethical company vanished with the practice. I no longer trust them not to try and trick me into spending money for something I don’t want.

this $60 unlimited talk and text is better than pageplus they kick you off 4 goin over 5,000 mins= low

I have never been charged for being called before! I am done with ATT. I used ATT pay as you go for several years and just went back on. I am horrified that I am getting charged for people calling me! I can’t believe this!

I have had my Go Phone for more than 4 years, when it was Cingular. I have always been very happy with the service from Cingular and from AT&T. In fact, I have been so happy with AT&T that now I also have a 2-yr contract phone. I now use the Go Phone mostly for texting, and sometimes for email.

avoid buying the 19.99 unlimited weekend and evening package. In order to buy that package, you must be on the $1 a day plan. You get charged $1 even if you make a call in the evenings or weekends. So therefore, if you used the phone daily only during the evenings and weekends, you would pay an additional $30 each month PLUS the 19.99 for the unlimited feature. ATT is a ripoff company.

to avoid not being locked down to gophone for 6months call c/s to unlock simcard remotely

I sold my Samsung a177 phone. I had purchased it in Dec. 2009. The buyer placed her SIM card in the phone and it worked fine with her phone number. When I attempted to place my SIM card in another GoPhone, I got a message that said, SIM Crash. I called Customer Service and one very rude agents who barely spoke English told me my SIM was locked for the first 6 months after purchase. What can I do? Does anyone know?

I’ve had At&t for a year on prepaid plan and its not bad, I dont know what you people are talking about because first off you activate your account online. I get service every where, its not that bad if you know what your doing””

ATT charges $18 to change your phone number. You used to get one free a year. That is highway robbery. As soon as this month’s unlimited service expires, I am going to switch to Straight Talk.

be careful, anyone can use ur e-mail info when setting up an account. it happened to me. i started recieving promo with another person’s name but my e-mail address used. i don’t have a go-phone

I have a go phone and was wondering if I could change the phone number/ area code, I purchased the phone in Phila but I live in hawaii

AT&T’s claim that there’s no extra charge for roaming with prepaid is deceptive, bogus and misleading.

I was wondering if Tmobile sim cards (which already has a tmobile plan) will work in the AT&T Go phone? or, will it not function properly?

I have a question.. With the 60.00 per month unlimited talk and text. Do you get free picture mail too ?

I have to give them 5 stars. I use the $60.00 unlimited plan and rarely have a problem with reception. I bought a nice used AT&T phone and had customer sevice unlock my prepaid sim so it would work with the phone. They did this with no problem and were very nice about the whole thing. My wife is on a regular plan and pays almost twice what I do for the exact same service…

We have used AT&T for years prepaid. We are done with them when our minutes run out. We have already bought Net 10 and love the service. AT&T rapes their customers with the $1 a day usage fee, they charge you if somebody calls you and you dont even answer. If your phone rings 4 times they charge you a $1 for that day. They find every way possible to take and take and take from good customers. They are corrupt and rude! I am glad to be switching to Net 10. We already tried Net 10, their signal is much better and they dont screw their customers like AT&T does. Good riddance AT&T it has NOT been fun!

1 IS WAY TO MANY STARS. I HAVE TOO MANY PROBLEMS TO COUNT WITH MY AT&T GO PHONE. MY BIGGEST PROBLEM IS THAT MY CALL WILL FALL EVEN WHEN I HAVE 4 BARS

ATT go phoe is terrible. To activate you have to call customer service, which never allows you to get a person. I just took a new go-phone and smashed it on the front sidewalk with my foot. Not worth the $30 of aggravation for the special plan” with 150 minutes as all they did was tell me to buy minutes from the start. Never ATT again.”

is the fifty dollar card is free for every thing a month or what

i have a go phone up to now i haven’t had any problems with it. I give it 4 stars because once in a great blue moon it will drop a call but thats with any cell phone you use. to all the people giving these bad reviews move on thats why its called a go phone if you don’t like it GO on the the next phone.. I recommend the phone to anyone and as far as the $60 month unlimited talk and text it is great

I’ve had AT&T Prepaid for just over a year in Buena Vista, VA. I give them two stars, and would have switched to another provider earlier if I had known for how long I’d be in the country.

I wish I could rate 0 stars. I paid 30 dollars for a prepaid card and well, it hasnt worked at all for international calls. I just wasted my money because AT T didnt want to refund my money. The customer service is terrible. DONT BUY PREPAID CARDS FROM THEM

the reason i gave it 4 and not 5, i have the iPhone on the prepaid plan not too bad except the calls of course, i mean it drops less calls now, but anyways customer service has always been nice to me, not a problem always credited me if need be, the reason i cant leave at&t ( many people have them i know therefore free min for them when i call or vice versa)

Customer service is TERRIBLE – was hung up on once, tried to get a manager, disconnected again, third call, sent to a spanish voice mail system. Can’t wait to see AT&T loose their iphone contract so I can switch all of my business over.

My brother purchased a prepaid go phone for me. Shortly thereafter, due to a layoff, I moved to another state where at&t offered absolutely no coverage. They will not refund the money I paid for the minutes even though the phone is useless to me. I do not recommend this phone for that reason.

Average signal between Corsicana and Dallas, TX. I think Net 10 (/w free Nokia phone) may have a better signal in Corsicana. I bet you’d get a good signal around most big cities.

AT&T has best coverage where I live, so the go phone works fine for me. I used to have Net10, but got REAL tired of those “no service” messages when standing in shopping center, for example, where everyone is using their cell phones.

I had go phone on a 3 dollar a day plan, and I switched before they started offering unlimited for 60/month.

I had a billing issue with my Go phone, they told me there was insufficient funds in my account to pay my monthly unlimited bill, I called the bank and there was more than enough money to cover. I had to buy a refill card because they couldn’t process my card. I also had extra money on my account to use for downloads which they took 3 dollars of as a charge to call customer service!!!!!

I live in Chicago and coverage is dreadful. I often get no bars and the call quality is far worse than I got with Sprint. Nearly half my calls need to be redialed bc of breakup or garbling. Not sure if the fault is the phone (Samsung A177)or the network. Customer service has been great so far but if I can’t make intelligible phone calls, why bother?

AT&T stay away from this company. I am in New york city…very bad connections…not nearly as good as Verizon is here…and calls drop all the time…there contracts sucks.. stay away from them, there is far better company’s out there, a lot of my friends here in NY likes T-Mobile… Otto

It’s the worst service you can ever dream off. Took the $60 prepaid unlimited talk and text plan, only to find that after a week i get a message saying your balance is too low to make this call, even while calling within the United States. By all means avoid it!

I’ve had the AT&T GoPhone for a couple of years now and am very pleased. My neighbors with other service providers have to go outside on their porches to get a signal but I can use my phone anywhere in my house/car/stores. My family is also on the same setup and it works great for us. Yea the $1.00 a day is rough but sometimes I don’t use it for 3-4 days at a time so it works out.

I have the unlimited $60 a month plan and I have been very happy with it. My mom lives in an obscure part of California where I have NEVER gotten a signal before (Sprint/Virgin)I got my At&T go phone & it works almost everywhere. I have had a few dropped calls and no service in some places while traveling, but This is the 1st phone I’ve had that works out here. The only other thing I don’t like about the GoPhone is you cannot transfer your sim to another AT&T phone….

I don’t mind att i just hate how my phone always breaks and the cheapest phone is like 30 dollars with no camera when you look at other company’s and the cheapest phone is like 9 dollars,they need to put the prices down on their phones..

I’m fed up with AT&T,I have an unlocked iphone and I bought a prepaid card from them and they certainly don’t allow me to use the data plan. I’ll transfer to T-mobile after the package of this month is used up.

AT&T does not allow unlocked iphone users to use their data service on prepaid based plan. They try to push iphone user to use their expensive monthly plan rather than prepaid for iphone user.

Does ATT charge to change your phone number? My guess would be YES, since they charge for everything eles. Can you change it yourself online?

Reception: 2 stars Phone selection: 5 stars Customer service: 0 stars

The service is fine, if you’re in its coverage area. If you travel, there are many areas (e.g, Durango, CO) that are not served, especially in the West. Also, be aware of the fact that you must buy $100/year ($25/3 months) to roll your minutes.

I have had my go phone service for about 2 months and it’s been great. I unlocked my Iphone and I am using it as a prepaid with internet as well. So far I’m comfortable with at&t

AT&T eats my $50 worth of minutes in 2009 by trashing my remaining balance at the end of the year on my go phone card. Unlike their ads on TV saying they keep my minutes. Sorry AT&T don’t!

I previously had metro pcs $45 plan. After they tack on all these stupid charges it was about $60 a month that I was paying and as soon as I left coverage area, the phone was only good as a paperweight. Couldn’t use any of the places that I travel to. I have encountered no problems with AT&T. Been to Cali to South Carolina and all places in between with no problems.

8474883313 is Chase Bank collections department calling from India.

I’ve had the LG Neon for almost 3 months now and I’m going to switch to some other carrier. Their customer service is terrible. I’ve had to call them 8 times in one day to try to resolve an issue that still hasn’t been resolved. They charged my family long distance fees even though we live less then 5 miles away from one another and its the same area code. When and if you call their customer service for the first 5 mins you fight with their automated voice machine who thinks when you say customer service you want to make a payment. I highly recommend if you want a prepaid phone not to get att or you might get screwed over like I did.

Beware of scams (and beware of null customer service from AT&T) – I get about 10 calls per day from 8474883313. When I called them to stp harrassing me, the charge from gophone was over $3.60 (one call, less than one minute)

at&t really doesnt make activating a phone easy and it makes me mad. its a struggle