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Read our full Verizon Prepaid review

2.8
Rated 2.8 out of 5
2.8 out of 5 stars (based on 611 reviews)
5 star21%
4 star10%
3 star27%
2 star7%
1 star35%

Consumer Review

Rated 1.0 out of 5
December 21, 2009

Just a heads up. Verizon is going to start charging 300.00 PER LINE!!! to cancel earley. Please read your contracts CAREFULLY when it is time to renue them. If they can sucker ppl to do this then so will the other companys.

Rocker

Consumer Review

Rated 4.0 out of 5
December 21, 2009

I have been prepaid on a simple cell model Kyocera Phantom KX414 for about 4 years now, and I have found the cost to be much less than a contract. The good news: You can now access your call history from your online account. The bad news: They raised my fee without notifying me (from .25 first minute, to .35 first minute … still .10 per minute thereafter).

The_Billy_Nadir

Consumer Review

Rated 3.0 out of 5
December 18, 2009

I FOUND A BETTER DEAL. I’m looking for thrift in these challenging economic times. According to Consumer Reports Magazine the top carrier continues to be Verizon. But Verizon has a secret many of you don’t know. It sublets its network to the best prepaid cell phone company in the US.

Guest

Consumer Review

Rated 3.0 out of 5
December 18, 2009

I bought my verizon prepaid phone from Walmart today. I activated it and waited until after 10:00pm to set up my voicemail. When the instructions came on the woman said, “This call is unlimited”, and I thought nothing about it and set up my voicemail. After setting up my voicemail, I noticed that my balance went down by $1.99. I checked my record of usage and there was nothing on there saying that money had been taking from my balance…which confused me. I went online and in the account summary there is still nothing about me being charged….and I am so confused. I thought unlimited calls are free. I will be going to verizon wireless tomorrow and if we can’t settle this, I will be taking this phone back to Walmart and staying with tracfone.

Confused

Consumer Review

Rated 3.0 out of 5
December 16, 2009

Verizon prepaid is zeroing out balances without reason. In mid-Sep, I had a $250 balance, on 17 Sept after an autopay, my balance was suddenly $30. After wading through the customer service maze, I was told by a supervisor” that they had no records of my large balance and my records were not acceptable. They simply stole my balance without notice.”

Norm

Consumer Review

Rated 1.0 out of 5
December 15, 2009

This is the worst prepaid plan ever. Since having alltel for three years on prepaid, i have had no problems, it was easy to put money on, now with verizon; fillig it up online doesn’t work, and it takes an additional 1 or so to get it on through calling customer serivice. I do not reccomend this, its completely inconvienient, and not to mention a waste of money.

meghan

Consumer Review

Rated 1.0 out of 5
December 14, 2009

I had an excellent plan with Alltel and was grandfathered in when Verizon took over. Since then I have texts that don’t go through for hours, recieve duplicate texts constantly, and have calls completely cut off a minute into talking. At first I thought it might be an issue with the phone itself, but since I’ve started reading reviews on the subject it seems to be a Verizon issue. I am very unimpressed with this company and would rather have Altell back.

Melissa

Consumer Review

Rated 2.0 out of 5
December 14, 2009

I hate this phone with a passion! it is soooo annoying it makes me give up on all samsung phones! I hate it so much I threw it up against a wall–but then the vibrate broke! it suxxxxx!

Kadi

Consumer Review

Rated 1.0 out of 5
December 13, 2009

RIPOFF!!!!! Four family members in my home had alltel prepaid phones! Their plans were great! $1.00 per day for unlimited everything!!! Now verizon!! You don’t get unlimited crap and it’s $3.99 a day??? Are they freaken crazy?!?! We don’t have that kind of money! Mom and Dad of this house are both on unemployment!!!! Verizon sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Can’t never leave a good thing alone!!!! I loved alltel!!!!!!!!!!

Rachel

Consumer Review

Rated 5.0 out of 5
December 12, 2009

i had had the the boost unlimited for 11 months i liked it but not anymore because sometimes it wouldnt let me get my pic msg and get on the internet. but i had to get me another phone because my phone is water damage. so new i got the new verzion 350 bluetooth camera phone. i like the phone so far. i got unlimited talk and text and pic msg and nationwide and i always get my pic msg. i like the the phone so far. the only thing im having is setting up my voicemail. but im not gonna worry about setting up my voicemail. because im not gonna miss no calls because i always have my phone on me. verzion is the best. boost mobile sucks.

rosjanique

Consumer Review

Rated 5.0 out of 5
December 11, 2009

well, i like the idea of the 20$ a month for unlimited text, picture, video, and stuff like that. and if you get the 1.99 a day plan you get unlimited nights and weekends, so thats unlimited texting(which you wont get charged a daily charge for texting) and unlimited nights and weekends.. i think this is great, although i see what people are saying about the money being taken away that does suck. But overall i think verizon is good, i used to have verizon then i swiched to tmobile and i wasnt satisfied i was paying a dollar a day for unlimited text and thats all i could use it cost 15 cents a minute for call. it sucked, so it was pratcily 30$ a month for nothing not even picture messaging because i didnt have internet because the plan i had didnt support internet. It sucked 🙁 but i think verizon is a good idea overall, but needs more choices for prepaid phones. 🙁

brandon

Consumer Review

Rated 1.0 out of 5
December 10, 2009

Verizon rips you off, their plans are way overpriced, and if you ever have a problem they basicly do not care. Alltel was far better then Verizon. ALSO good luck roaming on Verizon prepaid, they do not include prepay customers in their ‘nationwide’ netwrok, lol. OR 3G. They try to tell you they do, its not true.

joel

Consumer Review

Rated 5.0 out of 5
December 10, 2009

I have Verizon implulse phones now for 4 years and I love them. I think they ned to get a bigger variety to choose from but otherwise they have been relly great. I am one that sucks with contracts and travel all over for work so this type of phone and service is so very convenient.

Leigh

Consumer Review

Rated 5.0 out of 5
December 9, 2009

this is the best phone I dint even have to call the store for any probmls

marie

Consumer Review

Rated 1.0 out of 5
December 7, 2009

Made a big mistaking choosing Verizon.They literally rip people off 🙁 and some of my friends who are still with them even know they are being ripped off by them and choose to stay with them because popularity..Trust me you can find better service with our providers.

esper_prince

Consumer Review

Rated 3.0 out of 5
December 7, 2009

i think impu;se is a really good idea because not everyone has the money to have a designated amount set for that month. with the impulse plan if you don’t have the money that month you can just not use it or cut down your calling or texting amount.

bob

Consumer Review

Rated 3.0 out of 5
December 5, 2009

verizon is so lame we should of juxx be able to stay with alltel verizon should of stayed where they were because it messed up alot of suff and verizon doesn’t even support smart phn blackberry on prepaid like alltel i say alltel is the best thing to ever happen to prepaid period juxx give us alltel back and over 80 million strong will be happy

mrsjamie

Consumer Review

Rated 2.0 out of 5
November 30, 2009

MY RECEPTION WASN’T VERY GOOD AT ALL. THE ANSWER TO, “CAN YOU HEAR ME NOW?”, WAS MORE OFTEN NO THAN YES. AND DON’T LET YOUR MINUTES GET LOW BECAUSE THEY WILL TEXT YOU AT 2:00 AM AND WAKE YOU UP TO LET YOU KNOW IT!!! AND THEN TELL YOU THAT “THE TIME OF THE TEXT CAN’T BE CHANGED, YOU NEED TO PUT TIME ON YOUR PHONE NOW.” WELL AS OF TODAY I AM NO LONGER A VERIZION CUSTOMER. AH, FREEDOM!

BETH

Consumer Review

Rated 1.0 out of 5
November 30, 2009

I think Verizon prepaid is a legalized exhortion from people who do not want to be tied to a contract. Some people have been charged the daily fee for just opening their flip phones & not making any calls. They are higher than any other plan out there: to me they are not even competitive. Unfortunately they have the largest network, which is the only thing going for them. I had a contract before prepaid & it was only for a year. When I tried to cancel, I was told by one of their dishonest reps that it was a 2 year plan & I would be charged $150.00 for disconnect. I couldn’t find my contract so I had to stay with it. Then a 9 months later I called again & was told that I did indeed have a 1 year contract. It was my fault because I couldn’t find the contract so I chalked it up to my stupidity for not calling & asking to speak to a supervisor the first time. Then I get the prepaid, which has turned out to be more expensive than a contract at times. Their customer service stinks & I really believe they perform every trick in the book to add charges that are not there. I went to Boost mobile & it is a straight 10 cents a minute charge. No activation fee, no roaming fees. It doesn’t have the coverage that Verizon does, but hopefully they will get more towers up. As far as Verizon goes, it is an endless money pit. Speaking for myself, I do not have any extra cash to throw away & that’s what you do with that company. I really think the U.S. Attorney General needs to investigate Verizon!

Amanda

Consumer Review

Rated 1.0 out of 5
November 29, 2009

Verizon is an alien money sucking scam machine. One star is too many. I was quite happy with my alltel prepaid service for 4 years. I was paying 39.99 per month for 400 anytime and 2000 night/weekend minutes. I added a 750 text bundle for $10. I never went over and never had problems with ALLTEL then Verizon Scam services bought Alltel out. In the three months that i’ve been with verizon i’ve been charged for HUNDREDS of text messages per day that I have never made nor received. I’ve called customer service at least 5 times only to reach condescending clueless reps who insist that somehow these charges are valid and I must be making HUNDREDS of texts per day. The service reps nor their supervisors would give me an itemized listing of the phone numbers that these texts are going to/coming from so it is impossible to see what the heck is going on. I also had a $124 balance in august which i was told could be used for ringtones, etc, but the balance has disappeared and my phone has been cut off before the payment due date THREE TIMES due to them charging me .10/min for THOUSANDS of texts per month. On 11/28/09 after a trip to the verizon store and 3 customer service calls Manager Jamie Lee Laster hung up in my face after raising her voice and arguing that these THOUSANDS of texts they’re continuously charging me for are valid. I’m tempted to contact BBB, TCC, and an attorney.

Bebe

Consumer Review

Rated 1.0 out of 5
November 25, 2009

Robbing my wallet! I use this phone in addition to my cell when I travel out of my coverage area. I wasn’t monitoring my usage in the beginning and thought it was strange that I had to reload so often, although I rarely use it. So this time I did not use the phone at all! They disconnected it and I got the texts saying I am out of minutes and need to reload again! I am going to disconnect it. Don’t waste your money! Total scam!

kris

Consumer Review

Rated 3.0 out of 5
November 25, 2009

i like this very much giving me mins after i bough 20 dollars and it didn’t even put one cent on my phone and they gave me mi 20 dollars for sure.

asia

Consumer Review

Rated 2.0 out of 5
November 24, 2009

i like verizon because the messaging bundles are awesome and you get unlimited texting for 30 days. but the one thing i hate the most about verizon is they like to take money off your phone and thats rediculous. they have no right to take money because at times when i dont even use it or when i have first gotten a card its gone the next day or on that day

kalysta.s

Consumer Review

Rated 1.0 out of 5
November 23, 2009

I had one Alltel prepaid phone,which when transferred to Verizon,had a balance remaining at Alltel of $107. Verizon claims there was no balance transferred. Alltel claims they cannot access my records as Verizon now has the account. Spent an hour on the phone tonight trying to straighten out and was hung up on by “Porsche,” a supervisor in Verizon’s prepaid call center in Georgia when she could not resolve. She basically told me I was out of luck and there was nothing she could do “since this is not a ‘known issue’.” Avoid Verizon like it is the plague!

Travis S.

Consumer Review

Rated 5.0 out of 5
November 23, 2009

I had a verizon contract for 5 yrs. and b4 that i had verizon prepaid and sprint. I have switched to page plus cause I liked the coverage verizon has just didnt like the price. Page plus works on the verizon network. They offer a few different plans: pay as you go, the talk n text 1200(1200 voice mins and 1200 text with 50 mb data) for 29.95 a month, or the unlimited talk n text with 20 mb data. Their phone selection isnt very big but u you can use ur verizon phone since they use the verizon network. You can also take ur number with u (they call it porting) i took mine from verizon. If u use ur verizon phone u will only b able 2 talk n text. They r new so they r still workin out sum bugs like takes awhile 2 talk 2 sum 1 when callin them. Im very happy with them. I get the same excat coverage as i did with verizon i just dont pay $200+ for 2 phones anymore.

switched 2 page plus

Consumer Review

Rated 1.0 out of 5
November 22, 2009

Verizon sucks. I was texting the other day and got a message telling me my balance was 9 dollars. Three text messages later, another message, telling me my balance was 5 dollars. Sure enough, they just stole my money. You would think at this day and age plan rates would go down, so they could be afforded. They just keep going up. Its only a matter of time till plans just go away, and you will pay per minute, and per text, or you can just not have a phone. Thats the way it is though, Verizon could give a rats if they lose your business or not. I really wish there was a different option in my area, but there is not, Cause if there was, I would leave Verizon with the quickness.

Robert

Consumer Review

Rated 1.0 out of 5
November 22, 2009

I had Verizon Inpulse core plan , Purchaced in December 2008 . I forgot to put time on my phone when I called then a week ago to have my phone Shut back on they stated I would have to pay 35.00 to get it back on plus having a card . they said that the only option was to buy a 100.00 airtime card over the phone . why do you have to do this on a prepaid phone . you are not locked into a contract . it dosent make any sense I could pay 150.00 all together and get a bran new phone from t mobile with starter airtime Verizon wireless sucks

Chad

Consumer Review

Rated 3.0 out of 5
November 20, 2009

It has been one of the most greatest plams ever

darius

Consumer Review

Rated 3.0 out of 5
November 17, 2009

Verizon is awesome all i want is a prepaid phone don’t care what kind as long as it has a camera and i can txt and call

Punkred_15

Consumer Review

Rated 3.0 out of 5
November 14, 2009

I agree with Alex, 2009/7/11 that combining the basic prepaid plan with the $10 or $20 text add-on is a great bargain for texters, especially if you want the Verizon network. This is probably the ONLY bargain anything from Verizon. Here in DC, it is the only net that works on the Metro, and they have the best signal coverage. If you have an extra pocket, carry a T-Mobile prepaid phone for 10 cent/minute talk calls. Their minutes last 1 year after you buy $100 worth of minutes, and you can extend them another year for only $10.

Rex

Consumer Review

Rated 3.0 out of 5
November 12, 2009

ALLTEL SHOULD HAVE STAYED ALLTEL. VERIZON, YALL LEAVE ALLTEL ALONE WE CAN’T AFFORD YALL. VERIZON, YOU SHOULD HAVE STAYED WHERE YOU WERE FOR THE PEOPLE WITH A LIL MORE MONEY IN THERE POCKETS. TAKE OVER SOMETHING SO YOU CAN OVER CHARGE THE PEOPLE. ALLTEL DO YOU SEE ALL THE PEOPLE THAT WISH YOU WOULD HAVE NEVER MERGED WITH VERIZON? WHAT CAN WE DO ABOUT THIS PEOPLE. I RESIDE IN NC AND ALLTEL IS WHAT’S UP.

VAN B.

Consumer Review

Rated 1.0 out of 5
November 7, 2009

VERIZON WIRELESS IS EXTREMLEY INCREDIBLY too expensive i just got a $15 dollar card two days ago and the minutes are already gone DO NOT GET THIS PHONE IF YOU HAVE MONEY ISSUES the phone i got was nice though plus when im talking to people they break up i thought i was supposed to have coverage??

shegottadonk

Consumer Review

Rated 5.0 out of 5
November 7, 2009

I’ve had a variety of prepaid plans over the years. Verizon is head and shoulders above all of them, including ATT. My wife has ATT, we compare coverages often and I ALWAYS win.

Dan

Consumer Review

Rated 3.0 out of 5
November 7, 2009

i have a prepaid verizon phone and i like it so far..the only issue that i have with it is the fact that lately it resends old texts that are in response to what i send to ppl so it gets frustrating..anyone else have this issue

nikkie

Consumer Review

Rated 1.0 out of 5
November 7, 2009

I have had both AT&T and Verizon prepaid phones. AT&T is the better of the 2, AT&T you can use the sim card on ANY AT&T phone, Verizon has no sim card. I have had a blackberry, Palm treo, you name it and i have used it on at&t prepaid, except the iphone i havent tried.Signal strenght was basiclly the same with both companies. AT&T has better prepaid bundle rate’s. I had to change sim cards with at&t gophone a couple of times which i got on ebay for 3 buck, called gophone CS and was given the same number and balance transfered with no problems. Verizon has limited choices of phones on prepaid. I have had at7t prepaid for more than 5 years and tried verizon a couple of times and ALWAYS go back to AT&T. So for what it’ worth, at7t is the way to go, especially if you want a larger choice of phones to choose from.

ron Friedel

Consumer Review

Rated 3.0 out of 5
October 23, 2009

I can just about count on every single call to drop after the 1 minute mark at first. The follow up call to continue the conversation generally goes well. Unsure if this is a phone problem or service, but either way, with Verizon prepaid you’re pretty much 2nd class citizen as far as they’re concerned.

Kevin

Consumer Review

Rated 1.0 out of 5
October 19, 2009

Stupid Verizon isnt working for international texts. Is this happening to anyone else? I’d really like it to start working again because it’s been two weeks now, and it isn’t just my phone i tried from a few other phones.

Sue

Consumer Review

Rated 5.0 out of 5
October 19, 2009

verizon is the best. it has the best signal ever,best rate plans and good service

quane nesbitt

Consumer Review

Rated 1.0 out of 5
October 15, 2009

Gary, Pancho, etc..

Guest

Consumer Review

Rated 3.0 out of 5
October 14, 2009

I think that the messaging bundle for anyone is great if your a texter.You get the BASIC” plan which costs .25 cents a minute and .20 cents a text (send or recieve). So then you add the $20.00 a month unlimited texting bundle and you dont pay the .20 cents fee and no daily access fee.So other than this if you are going to use your phone for alot of calls DO NOT GO WITH VERIZON ON THIS 1. ONLY IF YOU ARE A TEXTER THAN GO RIGHT AHEAD BECAUSE ITS AN OK DEAL.”

Pancho

Consumer Review

Rated 1.0 out of 5
October 9, 2009

DO NOT use verizon prepaid. They have NO SUPPORT for prepaid. They steal minutes from your account even with phone turned off. They do NOT refund your $$ if dis-satisfied. scammers!

gary

Consumer Review

Rated 5.0 out of 5
October 8, 2009

I have been very satisfied with this service. If you talk a lot, however, it could get pricey. I mainly text, so it’s great for me. You do not have to pay the daily fee unless you make or receive a call. I almost never have to pay it. You can get any of the texting plans with any prepaid Verizon phone, and even some that were previously on a contract.

The Duck

Consumer Review

Rated 1.0 out of 5
October 8, 2009

Just bought a prepaid phone at Walmart.

Brent

Consumer Review

Rated 5.0 out of 5
October 5, 2009

I heard PagePlus offers prepaid service that includes unlimited voice, text and 25 MB of data for $39.95 per month. They use Verizon’s Network so coverage is great (they told me) they use Verizon cell phones as well.

Sane_Inn

Consumer Review

Rated 1.0 out of 5
October 5, 2009

Ok verizon is not good at all ot is so expensive…… well prepaid anyway u have that daily fee and u cant get that unlimited texting unless you buy the phone from a verizon store and alltel i say is way better u have unlimited texting to everyone 75 cents a day and 25 cents picture messaging and free mobile to mobile and 10cents 4 non alltel customers and im hoping when verizon changes alltel that the plans will stay the same and they will still sell the alltel phones at walmart

Brooke

Consumer Review

Rated 5.0 out of 5
September 28, 2009

$20 unlimited text,video,picture,instant messaging for verizon prepaid. its a great deal for anybody who needs a messaging bundle

dale.h

Consumer Review

Rated 1.0 out of 5
September 26, 2009

I had Verizon prepay since 2000 and built up $600 credit.I was told by rep I could upgrade to postpay and the credit would transfer over so I went with the upgrade and then Verzion lost all records of my $600 because the rep gave me a new #. I have spent hours on the phone getting handed from one customer service to another each blaming the other. I am out the $600 and no one will get back to me

Peter

Consumer Review

Rated 1.0 out of 5
September 22, 2009

Just like the regular Verizon, this prepaid is a ripoff with huge nasty surprises. They dump hundreds of extra dollars in usage and extras on your bill. You think it is prepaid but the lack of a contract will leave you cheated. The customer service is totally unhelpful and has a bad attitude for those who live on a budget.

John

Consumer Review

Rated 3.0 out of 5
September 19, 2009

Verizon Prepaid Customer service is beginning to be covered by a third party (ASC) Affilated Computer Service. There are call centers in Georgia, Arizona, and just recently Colorado.

Ed

Consumer Review

Rated 3.0 out of 5
September 16, 2009

the only complaint i have is that they don’t have a wide selection of phones to choose from.

renee

Consumer Review

Rated 5.0 out of 5
September 13, 2009

I have had Verizon for a few years now, (on a contract). I have never had any problems with it. I decided to try AT&T, and was EXREMLY disappointed. I had dropped calls and when I went to send texts, at times the service was “unavailable”. So, I decided to try Verizon Prepaid, because I was tired of the hight cost of the monthly plan. With the prepaid, I got the unlimited texts to anyone on any network for $20 a month, I have the core plan of $.99 a day with unlimited mobile to mobile calling. (Most people I know have Verizon). I added $20, but I reveived $10 in free air time when I activated my phone and because I added the $20 with my debit card online, they gave me another added bonus of $10. So, I got $20 for free! Also, by adding money online, I will get a $2 bonus added each time. The $20 in texting renews automatically, so I never have to worry about overages, if I forget to buy the bundle. Calls are only $.10 a minute, so even when I am talking to a non verizon customer, as long as I keep the call short, it shouldn’t add up to that much. So, for $50 a month, I have a reliable cell phone service. And the nice thing is, I can add money when I need to,- I am in control of what I spend. Thats a nice option, especially when I am on a budget! I will never go back to a contract again!

Becky

Consumer Review

Rated 1.0 out of 5
September 9, 2009

This is the worst customer service experience I’ve ever had. I’ve called, emailed and searched the website and I still can’t even get to my voicemail. I haven’t been able to add minutes because the recorded message goes repeats itself 4 or 5 times, then goes dead every time I try.

Frustrated

Consumer Review

Rated 1.0 out of 5
September 8, 2009

This is easily the most horrifically overpriced prepaid service out there. It would cost me 3.99 a day, PLUS 20 extra dollars a month to get from verizon what i am getting from alltel. Basically, Verizon is one of the most blatant scams you could ever get yourself involved with.

Andy

Consumer Review

Rated 1.0 out of 5
September 6, 2009

No decent web browser – no smartphones – extremely expensive plan. Crappy phones on prepaid with little or no features that break even with minimal use. Corporate brush – offs and arrogrance regarding prepaid customers – you are less than human unless you have a contract. Virgin is awesome, I love the phone and service. Metro PCS offer a blackberry. Using Verizon is pointless and expensive!

Steven

Consumer Review

Rated 2.0 out of 5
September 5, 2009

we have the bolder phone.my problem is that when i got my son(he is in a wheelchair)this phone he was put on the eaSYpay 70 plan.well the min.use to rollover.he has had this plan for at least two years.but now for the last two months they have been taking his money and dont even want to listen and wont send me a read out of the last year..he cant afford much he lives on a fixed income..they just dont give a damn i think that is what bothers me more then anything.and they fact that they are rude and say im telling lies…Grrrrr

veronda

Consumer Review

Rated 1.0 out of 5
August 27, 2009

Don’t get me wrong verizon is a good network, but way too expensive. I have a prepay where i pay $50 a month for 350 day mins. and unlimited nights and weekends. And on top of that i only get 250 text messages for and extra 10 dollars a month. So now I got page plus which offers unlimited talk and text for $39.95 a month, and they use the same towers as verizon. I am now saving a lot of money because i would sometimes run out of minutes in 2 weeks and would have to put another $50 on the verizon phone. Verizon is a rip off!

missthang

Consumer Review

Rated 5.0 out of 5
August 26, 2009

I have not used Verizon Wireless directly, but I do have to say their network rocks. 5-Stars to you Verizon Wireless and it is great to see agreements with other companies to provided excellent coverage compared to just area coverage by other providers.

James

Consumer Review

Rated 3.0 out of 5
August 25, 2009

the only thing i dont like about verizon is i was gone to buy a lg dare but i couldt get it prepaid.i think every phone should be prepaid becouse verizon would make more money and peaple could get what they want.

brandon

Consumer Review

Rated 1.0 out of 5
August 25, 2009

After speaking with an online representative, I was assured that I would receive the best pre paid cellular deal online. After finding a better deal with T-Mobile, I sent my Verizon phone back to be charged the activation fee for a phone I NEVER EVEN OPENED! When I called, I was transferred to a line with no help, only automated info on the phone. I called back to be transferred to 2 departments that weren’t sure of the answer. They told me that they thought” that I just lose the activation fee. This was a total waste of time and their plans and phones were expensive. I would avoid this one.”

toni4567

Consumer Review

Rated 5.0 out of 5
August 16, 2009

I just got my phone today. I have the Samsung Smooth which is a nice phone for a good price compared to my 1 year old candy bar phone that wasn’t so great. Customer service is remarkable and get this… They’re actually in America! I had a problem porting my number over from AT&T Go-Phone and here’s the trick, call the port number that they give you and dial 1 for English and then press zero when they give you the next options. You’ll get an operator and they’ll hook you up. Instead of an account number, give them your four digit pin number (If you don’t know it, go to https://www.paygonline.com/websc/Logon.do;jsessionid=0D84A481C9241F991CECC3A0337B582E ) and click on Forget my Password) and they’ll talk to the AT&T people and set you up. The only problem I have is I like to know when I use up my minutes and my phone doesn’t easily tell me like my old Go Phone. Nevertheless, I’m happy with it so far.

NewVZWPhone

Consumer Review

Rated 1.0 out of 5
August 14, 2009

Anyone, yes anyone who pays a daily fee or over .10 per minute for any prepaid service is getting scamed. There are a lot of prepaid phones for .05 to .10 per minute with no daily fee. The fee per day you use the phone is a total scam. I don’t knopw why any one would use these phones. I see some of them are .25 per minute, Boy, what a scam.I have a Verizon with an old plan its .06 per minute period. I have a Net 10 and its a straight .10 per minute. I have an old Virgin plan, its .05 per minute. If you have an old plan keep it, they don’t make them any more.

uspvteyes

Consumer Review

Rated 3.0 out of 5
August 9, 2009

the coverage and service is great. however i recently bought a touch screen phone and was told i could not use it on prepaid becuase it is a tochscreen and has to have a data plan. prepaid should be able to use any phone regardless

7thjewel

Consumer Review

Rated 5.0 out of 5
August 9, 2009

Verizon prepaid is great, I have never had a problem that was not promptly resolved by contacting customer service. For those that are having problems, if you contact customer service through the web portal:https://www22.verizon.com/myverizon/you will have better luck getting more quality service, also adding a card from your phone is better then adding it from a landline or via the web, as it is linked to your number and reduces the chance of a mistake being made in putting a wrong number in!

Joe

Consumer Review

Rated 5.0 out of 5
August 8, 2009

Write your attorney generals office regarding Verizon not reimbursing you for their mistake of putting $100 on someone else’s phone. Then, complain to the Better Business Bureau. Moreover, start a FaceBook Verizon Fraudulent claim network group or page to expose them and warn others. Believe me, the cost in loss of potential income/profit and business will be way more than the $100 that they’ll probably reimburse you anyway. It’s your money and they should return it. Maybe one of their sales rep. has an inside scheme going on to help our their no good buddies.

Ms. Gee

Consumer Review

Rated 1.0 out of 5
August 7, 2009

I am very disappointed with Verizon prepaid. I paid $100 and it was put on another person’s phone. The store and the fraud dept. agree with this, it shows clearly on the history. However the prepaid dept. will not help me and resolve this. I will never use Verizon again.

Brian

Consumer Review

Rated 1.0 out of 5
August 3, 2009

Customer service is basically blackmailing me when my balance drops below $5, they text me EVERY night at 2:11AM with the same, Low Balance notification. When I emailed them to ask how to stop the text messages from them, they only respond with an overly politically correct response of, “we can BLOCK all text messages from going to your phone, but that will include ALL text messages being blocked”. For someone on a fixed income, I find this kind of harassment highly annoying to be waken up each and every night, unless I go add more money to the account. The last I knew, that is called BLACKMAIL! Unless you can afford to keep a much higher balance, go with another company. There are now VoIP services that can/will forward your “landline” calls(thru your PC)to a hand unit. The crap they tell you in their ads are far fetched!

Raven

Consumer Review

Rated 3.0 out of 5
July 20, 2009

I like verizon it is alright i just get tired of buying prepaid cards all the time b cause i am on that prepaid plan and it really does kills me sometimes.

khammicia

Consumer Review

Rated 5.0 out of 5
July 18, 2009

verizon prepaid is good i have not have any problems with them………….yet

Guest

Consumer Review

Rated 3.0 out of 5
July 15, 2009

I have had VZW prepaid since 2007, and I’m pretty satisfied with the service. I have switched from the Power plan, to the Unlimited plan, and back to the Power plan. I like that when your financial siutation changes, you can switch your plan to accomodate those changes. I like the coverage, and I rarely if ever have a dropped call. The phones are pretty good quality. I currently have the Samsung U340, and it’s okay for a no frills device. I’d like to see a better phone selection in the future. I don’t care much for the daily access fees, and I’d like to see and unlimited plan similar to BoostMobile or Virgin Mobile. Customer service has been good whenever I’ve needed them, so no major issues there. There are others out there that may offer good deals on plans, but the service is the thing for me, and it’s quite good. If you aren’t a person who uses a phone a great deal, but know you need one to keep in touch with people, then this is the company to deal with.

Mendi W

Consumer Review

Rated 5.0 out of 5
July 13, 2009

Okay I have had Verizon prepaid for 5 years. I have the easy pay 70…it is an old plan. I feel I need to respond to a few comments. First if you are having customer services issues make sure you are calling the correct number. The contract side does not know anything about the prepaid side and vice versa. The number to call is 1-888-294-6804 follow all prompts and the customer service is more than helpful. 2nd talk with a customer service and they can do a analysis of your call history and tell you own average how much you spend per month They will come up with an average sign up for auto pay for this amount and you will not continue feell it is so pricey. Check out some of the verizon stores they run some very good deals on phones that are compatiable with the inpulse plan. Finally there are several ways to get basic information right on your phone absolutely free! Good luck. Verizon inpulse is truly the best prepaid option as far as services goes. You truly get what you pay for!

jlar

Consumer Review

Rated 5.0 out of 5
July 11, 2009

I love my Verizon pre-paid, and you will too….as long as you properly estimate your usage. I have the basic plan which consists of 25 cents for and call and 20 cents for every text message with no daily access fee. At first this seems like a rip-off for anyone who will even minimally use their phone, but it is a great deal in disguise. I am a big texter, and I rarely ever call people. So I got the $10 messaging bundle (which you can only obtain by going to a Verizon store or calling the customer service line). I only spend $15- $20 a month on my cellphone and I use it non-stop. And its not like I never call on it, I just only use it for important calls and if someone calls me, I always make the call less than 3 mins (which is actually a more than the average” length of a cellphone call). So some tips:”

Alex

Consumer Review

Rated 4.0 out of 5
July 9, 2009

i have 3 verizon inpulse cells i have a env2 a juke and a moto w755 i like it it has great coverage but it gets a bit expensive there customer service sucks ass for real but all in all its a cool phone company i think though i might switch 2 boost

jake

Consumer Review

Rated 5.0 out of 5
July 2, 2009

its great its the best prepaid around! i have unlimited texting and free mobile to mobile and nights and weekends too.dont get at&t go phone prepaid it sucks switch to verizon inpulse its better

joey baketti

Consumer Review

Rated 4.0 out of 5
July 2, 2009

yes you can activate any phone on verizons inpulse plans check this outIf its compatible with INpulse, and has a clean ESN, then just follow these steps:

tom.a

Consumer Review

Rated 5.0 out of 5
July 1, 2009

yes yo ucan activate any verizon phone on inpulse plans.just dial *228 or *611 from that phone or go to there site online and activate it on prepay yourself free,make sure you have the ESN or MEID # wrote down,dont go to a verizon store and activate it becuz they will tell you no it cant be on prepaid just try it yourself and see if it works

veronica.ellit

Consumer Review

Rated 3.0 out of 5
June 30, 2009

Did you know that you cannot activate the LG Dare with the inpulse plan at all? Well i think that sucks. I think you should be able to activate any Verizon phone on the impulse plan.

ScOp3

Consumer Review

Rated 5.0 out of 5
June 30, 2009

I have tried contract phones and my bill would be around $200.00 a month. I went to a prepaid phone and all I spend a month now is $45.00. I am on the plan with free mobile to mobile and free after 9:00 pm, I do some text messages and some pictures but not many. I have spent $30.00 a month. What I like about it is you do not have to worry about contracts.

Terri Daniels

Consumer Review

Rated 1.0 out of 5
June 27, 2009

i have the prepaid basic plan and theres no daily charge…so update your review becuase i am only payin 20 dollars a month for texting becuase i dont make any calls..i think this is the best prepaid buisness out there

tess

Consumer Review

Rated 3.0 out of 5
June 18, 2009

my husband has verizon and it sucks. for verizon to be one of the best phone companies and not have a better pay as you go plan than boost mobile or virgin mobile is a shame. boost gives unlimited everything for just $50 a month and virgin mobile offers a good deal as well plus virgin mobile gives you ways to get extra phone time free. Why isn’t verizon offering a better deal or at least matching these deals? $3.00 a day is adding up to me to be $90 a month and then you have to add the months with an extra day in it or add more money for the other feature. hmmm….that’s a rip off to me .

richer_smarter

Consumer Review

Rated 5.0 out of 5
June 13, 2009

that phone is sick but it dont tell you how much it is!!!! We want the phone

#1hotties

Consumer Review

Rated 5.0 out of 5
June 12, 2009

i was woundering if thers any way to change your pre pay account to a contract online if u no how plaese send me any e- mail telling me how to thatnks alot:) my e- mail is holly.guffey@yahoo.com

holly

Consumer Review

Rated 5.0 out of 5
June 12, 2009

First was lost/stolen, called Verizonimmediately and put the phone in suspension. I bought another Version (samsung) prepaid. Customer service was excellent in helping me transfer the balance on previous phone.

redangel

Consumer Review

Rated 5.0 out of 5
June 11, 2009

I went to the impulse plan after completing back to back 2 year contracts. I hardly ever use my phone and it was costing me almost $50 a month for 3 to 10 minutes of usage. I switched to the impulse plan in December and it is now June. I paid $100.00 so that my money wouldn’t expire for a year and I now have a balance of $91.00. So I couldn’t be happier. However, customer service stinks. It’s almost impossible to talk to a real person. Oh well, hopefully that won’t be necessary until December rolls around again.

Jim

Consumer Review

Rated 1.0 out of 5
June 1, 2009

Horrible–extremely expensive, customer service rude and claimed I was a liar” similar to other reviewer so I am guessing it’s policy to screw over pre-paid customers. DO NOT go with Verizon.”

Dave

Consumer Review

Rated 1.0 out of 5
June 1, 2009

I bought the Samsung u340 and u350 Pre Paid phones because Wal-Mart had them for 20 bux. Verizon’s tv ads make you feel like they have the best coverage and service. Wrong. Activation was impossible. After incomplete automated activation procedure it “transfers” you to customer service to “complete activation” (straight to a busy signal w/out completing activation). 6 hours later, no activation, but the phone w/out a number assigned to it would make collect calls and credit card calls to verizon, but verizon still couldn’t activate it “welcome to Verizon you are being transfered to another network” (“American Roaming”) At this time you are told you can make credit card calls and the cycle repeats. Bought both new at a Wal Mart 5 mi from my house. Their coverage map shows good coverage, no roaming in my area, but dropped my activation attempt calls repeatedly cutting in and out (poor signal reliability) but roaming was the only way the phone would work and then only if you use your credit card. It doesn’t activate, it has poor signal reliability, coverage and only credit card roaming use. Customer service was non existent/inaccessible and Verizon is unscrupulous in advertising and customer service. I took them back to Wal Mart. Went to Best Buy, bought 2 ATT Go Phones and presto quick activation and great, always accessible customer service. As well as awsome signal strength / reliability. Go with AT&T!

Alek

Consumer Review

Rated 1.0 out of 5
June 1, 2009

I put money in and i use it but it keeps asking for a pass word but i dont remember! i dont like it there is no way to put it on!

Courtney

Consumer Review

Rated 3.0 out of 5
May 28, 2009

ITS OKAY

CHRIS MATTEWS

Consumer Review

Rated 3.0 out of 5
May 25, 2009

verizon IS the best company because when you go call a verizon lets say today in the morning then its 99 cents and you have the rest of the day free to any verizon that day

kayla

Consumer Review

Rated 5.0 out of 5
May 23, 2009

Ilove the phones, and for 50 a month it’s cheaper than a contract phone for unlimited.

Keith

Consumer Review

Rated 4.0 out of 5
May 16, 2009

I’m very satisfied, especially since they now have .25 cents a minute with no daily fee. And you can change plans 4 times a month. I don’t use it very much, so $100 for a year is great, Verizon has the best network. I’d give 5 stars if it were cheaper, but you gotta pay for the best I suppose.

Ex-AT&T

Consumer Review

Rated 3.0 out of 5
May 15, 2009

i dont have a review. more of a question. i am currenty using a Samsun sch-u340. i was wonderinf that if i bought a phone from verizon and NOT activate a contract, could i transfer my current prepaid to it and keep my account balance?

Jeremy

Consumer Review

Rated 5.0 out of 5
May 5, 2009

Ive had verizon prepaid before and went to tmobile went back to verizon postpaid yea its a little expensive but you pay for what you get. If you buy a old pos car thats what your gonna be driving i hardly ever drop a call im even staying with verizon and getting an additional prepaid phone for 20 bux not bad huh since other companies rip you off with poor customer service and phones that could be free end up costing you 300 dollars. Right thats why verizon is my provider. 4 LIFE!!!!

Brandon

Consumer Review

Rated 3.0 out of 5
April 29, 2009

I have had three prepaid phones from verizon, I get the $10 messaging bundle because alot of people I know have verizon but the perpaid gets old after awhile so im considering doing a contract. Prepaid phones are great for texting and I Personally get amazing service.

Alicia

Consumer Review

Rated 5.0 out of 5
April 28, 2009

Love the service but cannot figure out how to shut off the announcment of remaining time when you try to call out. Nitrogen TSRH says there is a simple way. Please email me with your instructions on how to do it. Thanks.

Ottobismark

Consumer Review

Rated 3.0 out of 5
April 21, 2009

ITS GOOD ENOUGH BUT I REALLY LIKE THE FONES THEY ARE KILLIN…MAN GOTS TO GET ME A TOUCH SCREEN QUICK OR SUMTIN COLD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

SHAY

Consumer Review

Rated 3.0 out of 5
April 19, 2009

i like my verizon phone, i dont like being charged twice in the same month for my $10 message bundle or for things not purchased

scott

Consumer Review

Rated 1.0 out of 5
April 13, 2009

to get the messaging bundle go to the verizon mobile web and o down to get the msg bndl.” and it is only $5$”

zack clark

Consumer Review

Rated 2.0 out of 5
April 1, 2009

The phones your company is selling at walmart store are advertising the wrong price plans on package. When I activated my phone, the charges were $1.00 more than advertized

TRaci

Consumer Review

Rated 2.0 out of 5
April 1, 2009

I agree with Brandon, the 99 cent plan should have unlimited nights. And it’s time for the owners of this site to update this review. Verizon has changed their prepaid plans (again).

DeeJaye

Consumer Review

Rated 4.0 out of 5
March 31, 2009

the only complant i have is that on the 99 cent plan does not have free nights and weekends

brandon

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