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2.8
Rated 2.8 out of 5
2.8 out of 5 stars (based on 611 reviews)
5 star21%
4 star10%
3 star27%
2 star7%
1 star35%

Consumer Review

Rated 3.0 out of 5
October 26, 2010

i had another service provider and they constantly ripped me of from myaccount so i thought i would go with another provider to stop that type of action and as it turns out i moved into the same type of actions i tried to get a way from and i resurched it very well so now i find i am getting the same treatment as before being charged over what is in the hand book for minute to minute and to call or recive a call or text from another verizon ohone is to be free of charge it turns out they charged me over $1.00 when it should have free and to top it off the distributers do not want to do anything to recencile my discrepencies they dont care about their customers or what they put in their hand books as to poliecys that they seem to be so proud of!!!! so they are`nt no different then my last two service providers cause im still getting ripped off.

lee vice

Consumer Review

Rated 3.0 out of 5
October 26, 2010

i have buy mine today, and i have no idea how activate it! It looks like imposible šŸ™ please help

patricia

Consumer Review

Rated 1.0 out of 5
October 20, 2010

Pros: Network.Cons: Very expensive!

WiExpert

Consumer Review

Rated 3.0 out of 5
October 15, 2010

If you like to be charged for things that you did get or use they are good. However they will normally take it off of your bill.

Nathan

Consumer Review

Rated 4.0 out of 5
October 11, 2010

I loved it when i first got it but then after i used it, it helped me aloot but now its off completely becuae i didnt renew. Will now i have a phone that probly wont renew! need help??

Nickkey

Consumer Review

Rated 4.0 out of 5
October 8, 2010

Verizon has kind of a bad rap, and rightly so. I live in a rural section of Mass and was with a company called Unicel. Great CS, good service, but a few drop pouts here and there. They were bought by Verizon, and I was a bit perturbed because my bill had been rock-solid with Unicel. Not so with Verizon. We finally hammered something out and got my bill ā€œliveableā€, though higher than some. Now the caveat: I am a Field Service rep and drive all over New England. Seeking out cheaper service I tried an AT&T reseller; $39 a month unlimited talk and text. I fired up my old GSM phone and dropped in the SIM, but wisely did not cancel my Verizon account. I had forgotten the ā€œpleasuresā€ of GSM: varying signal and echoing in the earpiece. Since the AT&T plan is a pre-pay I think Iā€™m going to cancel and stick with Verizon, since when I was at the furthest points of my territory yesterday I still had a Verizon signal, but WHOOPS! no AT&T. Verizon CS is not an issue and they worked well with me to reach an acceptable bill. Still high, but the network is there when I want it. They would get 5 stars if they would match the competition.

Steampunk

Consumer Review

Rated 5.0 out of 5
September 30, 2010

just had to comment on the because of the naysayers i read here. i have had Alltel/Verizon since 1995 and have never had one single issue with CS or signal all over the USA. i know ā€œresults may varyā€ depending on how, where, and when you use ANY cell phone. after trying and seeing many cell companies out there, Verizonā€™s CDMA network canā€™t be beat anywhere across the globe. CDMA beats every GSM network across the board in reliability and coverage.

Jebus

Consumer Review

Rated 5.0 out of 5
September 27, 2010

I just switched to the new verizon prepaid monthly plan with 400 anytime minutes and unlimited mobile to mobile and free night weekends.I love the phone its great I can talk a lot and not pay a lot

Chad

Consumer Review

Rated 3.0 out of 5
September 17, 2010

I have a Verizon Prepaid phone. and I will admit until the new $44.99 plan (450 anytime, unlimited nights, weekends and V to V calls) came out I was paying WAY too much for my serviceā€¦ but I still have to get the 20 dollar unlimited messaging on top of the $44.99ā€¦. moral of the storyā€¦ I love the service, but I feel like I am still paying too much

Chelle

Consumer Review

Rated 1.0 out of 5
September 15, 2010

Good network, but Iā€™m tired of the hidden fees, I asked to change my billing date and the charge me 42 Dollars, I had Metro PCS and I canā€™t wait for my contract to expired.Iā€™ll never again get Verizon!

DrCandela

Consumer Review

Rated 2.0 out of 5
September 11, 2010

In the last few days my Verizon phones have been having signal issues.I have never had this problem before.Is there a problem with Verizon now?My phones used to be reliable,but not right now.I update my roaming capabilities and have never had a problem.Last week my phone started acting up ,both of them.Is Verizon about to crumble?I pay a great deal of money for my phones to work when I use them.This is not cutting it!

Guest

Consumer Review

Rated 1.0 out of 5
September 10, 2010

Verizon is thievery company. Do not buy any prepaid phone and card from verizon

Samba

Consumer Review

Rated 3.0 out of 5
September 7, 2010

I have an Alltel account and a Verizon account.The reason for the Verizon account is my son and daughter live in(2)different States and even if they call they also have Verizon,so it doesnā€™t cost me but .99 and I can talk as long as they want. The service rep.for Verizon changed my phone over to another one,he was very knowledgeable and courteous.Iā€™ve been with Alltel for 3-4 yrs.They wanted me to change for another phone but I said no.Iā€™ve gotten good service from Verizon and besides they use CDMA system which was developed in the USA,the GSM sys.is an European System,and they did not let the CIA take over like the other big Company did.Iā€™ll stay with Verizon unless the rates become too high.I use Pre-Pay.

paul

Consumer Review

Rated 3.0 out of 5
September 6, 2010

Prepay monthly is a rip. Minutes donā€™t roll over as stated in their featuresā€ section which says if you pay on time that your minutes add to the previous balance. If you call them about this you get a ā€œsorryā€.ā€

vl

Consumer Review

Rated 5.0 out of 5
September 6, 2010

I have been a customer of Verizon wreless since 1994. They wernā€™t even Verizon wireless back then they were G T E mobilenet. I love there phones, there servcie and especially there network. Sure i have had a missunderstanding or two over the years but eventually always got it worked out. Verizon might be a bit expensive but they are worth it.

hooptee65

Consumer Review

Rated 1.0 out of 5
September 5, 2010

I had a veryzon contract it was very expensive and I didā€™t had anything like unlimited txt, internet, etcā€¦ butthe only thing I like about *verizon* is that the calling service is good almost no roming in the country

queen of <3's

Consumer Review

Rated 5.0 out of 5
September 5, 2010

I love Verizon! I had a contract plan with them a few years back and let my account go into default due to major financial problems. I remember paying more than other carriers were charging back then, but the coverage justified that for me! Fast forward to now: My credit is in the toilet, so I get me a Verizon prepaid phone plan. LOVE IT! I paid $60 for the outdated and simple Motorola V3 and love it! I put down $50 and the phone came with $10 of airtime. Got me a $20 unlimited text plan, so that leaves me with $30 of airtime. I chose the 99 cents daily plan, so that means I pay a dollar a day if I make or receive any calls plus 10 cents a minute for calls to non-Verrizon customers (unlimited to Verizon customers). Iā€™m a big texter and not much of a talker so that means that for $60 a month I should have more than enough airtime to talk and send unlimkted text messages on what I think truly is Americaā€™s most reliable wireless network! I even get coverage in my basement, and I have tested this with friends on all other networks and they get no coverage in my basement. I would love for them to come out with some new phones for their prepaid line, and maybe come out with an unlimited talk/text/data plan to compete with other prepaid providers, but Iā€™m a believer for sure!

Jason Robinson

Consumer Review

Rated 3.0 out of 5
September 3, 2010

I just wanted to comment on the fact that StraightTalk phones are as good as Verizon since the are on the same network.Just go away and eat your bologna sandwich.Yeah,clean your glasses to NERDā€.Ask your mother for a tissue.I know she has some next to her bed.Do not ask meā€¦ā€¦ā€¦I just know okay!ā€

@Folks

Consumer Review

Rated 5.0 out of 5
September 3, 2010

Put your Straight Talk reviews in the Straight Talk section. Straight Talk is an MVNO of Verizon and is not Verizon. Actually, Straight Talk is a unit of TracFone.

Folks

Consumer Review

Rated 5.0 out of 5
August 30, 2010

I have been a StraightTalk customer for about 6 months now.When I first got the phone ,the service was spotty.Signal,no signal.The phone was no comparison to my Verizon phones.I liked the phone(Samsung R355c) so I renewed every due date.First 4 months same thing,spotty service.In the meantime my minutes were rolling over.I had over 4,000 minutes, 3,800 texts.Good deal,but phone sometimes worked and sometimes not.Last refill,minutes and texts were reset to 1,000 each.No big deal.I come nowhere even close to using that much.Here is the kickerā€.Now my reception is great.I actually get a better signal that with my Verizon phones.I can place a call or send a text with only one bar.The places where I had signal issues in the past are now a thing of the past.If this continues I will be a customer a long time.For the price you can not beat StraightTalk.I have never had to deal with CS so I can not comment on that.Right now I am loving my StraightTalk phone.I would recommend this service to anyone.I think that the company is finally getting all the bugs worked out.You can not go wrong with the service in my opinion.I love itā€

Charles

Consumer Review

Rated 1.0 out of 5
August 28, 2010

I think Verizon should live up to their claim ā€œCan you hear me now?ā€ I purchased a Straight Talk phone with Verizon as the carrier. very bad move for Tracfone to go with Verizon. I live within 8-12 miles area in my county that has service but my area blocked out, called Verizon they say they have no plans whatsoever to add service to my areaā€¦WHAT GIVES? bad plan for Tracfone to go with Verizon

Joy

Consumer Review

Rated 3.0 out of 5
August 26, 2010

perfect thing to do when you get mad is to give up. ever thought of hustling a little to get what you want. well thats what it takes. from my experiene verizon managers are allways reasonable and often discount hugely, i recieved broadband internet anywhere the technology and new phones and only had to pay the sales tax. which is great. why not try to get something out of it than giving up.

Justin

Consumer Review

Rated 1.0 out of 5
August 21, 2010

We got sucked into adding me on my husbandā€™s familyā€™s planā€“told it would cost $10/mo. Ended up $50 /mo. and my pho was defective, wouldnā€™t keep charge. Bought new battery for $44, still didnā€™t hold charge. Finally a guy at kiosk admitted pho had a programming defect and he fixed it. Iā€™ve since discontinued with V.

Jan

Consumer Review

Rated 1.0 out of 5
August 19, 2010

I was thinking about getting this verizon service because I live in the country- and getting a signal in the valley is hard-after reading these comments-I will stick to my virgin mobile phone,I had for about 2 years. I had the pay as you go plan-you have to top up (add money) $20.00 every 3 months or when you need minutes. My plan is 18C per minute but has long distance also. The phone is fine for everywhere but the road I live on.There are other phones and plans to pick from also.The only downside is -if you forget to add minutes when time-you wonā€™t be able to use your phone until you do and you can lose your minutes that were on there if you donā€™t.

Barb

Consumer Review

Rated 5.0 out of 5
August 19, 2010

Verizon DOES NOT charge you for the day if you text. Only if you use the cell to speak to someone who you call or if you answer if they call you.

David

Consumer Review

Rated 1.0 out of 5
August 18, 2010

This is without a doubt the most expensive prepaid plan Iā€™ve ever had. If someone sends you a text, even if you donā€™t check it, they charge you for the entire day. The signal is fine but so was AT&Tā€™s gophone that I had before this one. I donā€™t use a cell phone often so prepaid is best for me. I switched to the Verizon because most of my family has it and I thought it would be cheaper however it is more expensive than my previous plan and every time I turn around my account balance is low even though I add money about every 2 weeks. The Motorola phone I have works fine and has good reception. Itā€™s just too expensive for someone like me who is on a limited budget.

Cindy

Consumer Review

Rated 3.0 out of 5
August 8, 2010

I have a Samsung Verizon Impulse. Original battery went dead after a year, replaced with a lithium battery for Impulse but not from Vzn. It will not recharge even with a VZN charger! Must you buy one of their Batteries?

Bluefish

Consumer Review

Rated 1.0 out of 5
August 7, 2010

DONā€™T USE VERIZION PREPAID. I got the phone July 8th 2010. My next payment of $44.99 was due August 8th. I paid $44 (my bill said I owed 43.26) on July 29th 2010. When I paid early they said because I did not pay the .99cents. I did not pay the full bill so I went to an ā€˜air-timeā€™ charge for usage, which gave me 1 hour and 40 minutes of time. The customer service rep understood the error and tried to get the manager on duty to rectify the error. Long story short, they said I had to pay again ($44.99) on August 8th. I am cancelling the account and will be posting on my web company accounts (all 2679 of them and 2.3 million readers) to post our new ā€˜BAN VERIZONā€™ ads. They lost a good costumer and will loose many more.

Kevin

Consumer Review

Rated 3.0 out of 5
August 2, 2010

no daily access fee with BASIC prepaidā€“$.25/minute. no per unit break for buying airtime in bulk either. $100 on Verizon gets you 400 minutes, whereas $100 on T-Mobile gets you 1,100 minutes good for a year. thatā€™s with t-mo basic prepaid too.

marvin nubwaxer

Consumer Review

Rated 3.0 out of 5
July 29, 2010

Verizon is expensive but it works.I have tried a few different prepaid providers and NOONE comes close to VerizonWireless.They could do a better job on rates but they are far and beyond all of the competition.I love my VerizonWireless phone.If you want reliable service and do not mind spending a little extra ,this is the service for you.

Guest

Consumer Review

Rated 2.0 out of 5
July 26, 2010

Verizonā€™s prepaid phone plans are too expensive, I am thinking about switching over the VM, which is much cheaper. They have good coverage, but it is just too expensive for me.

dissapointed caller

Consumer Review

Rated 2.0 out of 5
July 22, 2010

THE MOST EXPENSIVE PHONE CO. IN THE WORLD IS VERIZON.MY BATTERY DIES EVERY 2 MONTHS AND A BATTERY IS $44.00

KEVIN

Consumer Review

Rated 1.0 out of 5
July 19, 2010

verizon sucks where I live I canā€™t get anything else like att or sprint without paying too much for roaming.Iā€™d like to be able to have any carrier I want.another thing is if verizon wantā€™s to be the KING of my area so to speak!! then they need to put up more towers in the gullyā€™s so we can tell frontier to kiss our well u know!!!!!!1

computer shop

Consumer Review

Rated 5.0 out of 5
July 19, 2010

As of today, July 19, 2010, Verizon prepaid has launched unlimited talk/text for 49.99 in 11 states as a test market. You heard it right. Verizon prepaid is launching in 11 test markets running it until at least early September . 49.99 unlimited talk and text (no mms).

Verizon Prepaid Unlimited talk/text 49.99

Consumer Review

Rated 3.0 out of 5
July 19, 2010

Verizon PrePaid is lousy and too expensive. MetroPCS With 3 other people is about $30 to $35 each depending if you have internet connection and it is all unlimited calling and text messaging and internet usage. It does not drop that I have seen in my area. It is not in some areas but I hardly ever go to those areas. What a waste. The largest company in the business and they charge the most. They have to buy up all the competitors because of their greed. That is the only way the can force everyone to us them. What happened to the laws to protect us from usury and monopolies?

Hawk

Consumer Review

Rated 3.0 out of 5
July 9, 2010

i was wondering is it possible to buy a prepaid phone.Then not activate the prepaid plan but activate the phone to a verizon plan

Michael

Consumer Review

Rated 3.0 out of 5
July 4, 2010

incorrect information: Verizon has BASIC prepaid with no daily access charge and anytime minutes are $.25. unfortunately you do not get a better unit rate for buying in bulk like with T-mobile where anytime minutes are only $10 when purchased in $100 block which are good for a year. Verizon by far has the largest coverage area though.

marvin nubwaxer

Consumer Review

Rated 1.0 out of 5
June 21, 2010

very expensive, poor reception,and nasty customer service reps

gina

Consumer Review

Rated 1.0 out of 5
June 20, 2010

when it is time to refill the phone (even if it has ample credit) they notify the seldom used phone#. If you miss the refill deadline, they ABSORB the credit balance.Choose a fairer plan.

aa miller

Consumer Review

Rated 1.0 out of 5
June 4, 2010

What I disliked most about having a Verizon account was the poor customer service that was provided. I am much happier with Sprint.

Jim

Consumer Review

Rated 3.0 out of 5
June 3, 2010

my telephone was cut off because they said i didā€™nt pay my bill when i no i did when i call these people they are so rude all i want is my money back in my account

pat

Consumer Review

Rated 5.0 out of 5
June 2, 2010

i love verizon pre paid because i have kids and they get the expensive things and i get what is cheap and the service is great for what i pay

gail

Consumer Review

Rated 3.0 out of 5
May 31, 2010

i love this serviceā€¦.the best way to set up your plan is go with the 99 cent a day plan called the core plan n what i did was add the $10 a month unlimited texting. This plan works out awesome for me anyways because 99% of the people i know have verizon. With that being said i can talk to any one on a verizon phone for as long as i want for only 99 cents and only on days i use it(any other minutes to non verizon will be 10 cents a min). With the core plan texts are 10 cents but if u get the 10$ unlimited plan u can text as much as u want n wont get chargedā€¦ seriously this combo has worked out very well for me.

Dj

Consumer Review

Rated 3.0 out of 5
May 31, 2010

You get what you pay for. Verizon prepaid is the REAL Verizon network and allows TRUE unlimited calling even though it costs more. There is no cap, no limit, no abuseā€ clause like there is with Verizon resellers like Page Plus.ā€

If you want REAL UNLIMITED vs Page Plus unlimited

Consumer Review

Rated 2.0 out of 5
May 27, 2010

When I first bought my Verizon pay as you go phone, I liked it a lot at first. Once I ran out of minutes, I just use my debit card to pay for more. Now, the bad part, Iā€™ve had it almost 2 years and all of a sudden, I canā€™t pay for minutes via the phone anymore. It gives me an error message saying my financial institution does not allow me to make this purchase. I called my bank up and they said thereā€™s absolutely no reason for it not to work. Yet, I still keep trying and it still wonā€™t let me. So, now I have to buy the refill cards at Walmart which is a hassle because I have to drive to get it.

Casey

Consumer Review

Rated 3.0 out of 5
May 24, 2010

i have had this service 4 2 years itsnice but its 2 exspencive it would b cheeper 2 have a contract from vzw

mack

Consumer Review

Rated 3.0 out of 5
May 21, 2010

I called VZW customer care via *611 from my handset to inquire about the prepaid plans. I was told that there are monthly prepaid plans available for $5 more than the post-pay accounts,e.g. 450 Min/$44.95; 900 min/$64.99; and Unlimited Min/$74.99. In fact, these prices are actually less expensive because there are no taxes, fees, and VZW surcharges charged to the monthy access fee. That information is not given on the Verizon Wireless website. Walmartā€™s Straight Talk and Page Plus Cellular are paying Verizon to operate on their network. Love them or hate them, Verizon is getting PAID anyway!!!

Joy

Consumer Review

Rated 3.0 out of 5
May 13, 2010

Someone changed my Security code and Now I canā€™t use my Visa Card to add minutes. If the Account is still in my name and I have my phone it is really ridiculous that I canā€™t get my Security Code and Security question back where I had it in the first place.You need to chane your rules. If my other phone gets changed I will hold Verizon responsible.I am very unhappy with your Company and will tell everyone I know how I was treated.At the end of my minutes I will crush my phone and your Company will lose $ 180.00 a year. Is it worth it?

Martha Rice

Consumer Review

Rated 3.0 out of 5
May 13, 2010

My daughter who is a high school student was told at the Verizon store in Panama City, Florida that she could buy a prepaid unlimited texting plan for $20 a month without purchasing any kind of talk plan. When I went back to the same store today a different person said that you are required to purchase some time of a voice plan and canā€™t just purchase a texting plan.

mom

Consumer Review

Rated 3.0 out of 5
May 9, 2010

I LUV MY CELL PHONE ITS THE BEST OF ALL

Brittany

Consumer Review

Rated 3.0 out of 5
May 9, 2010

wrong. now they have BASIC, which seems like the only really sensible prepaid option. you pay about $.25/minute. that daily access charge seems like a rip off. i had been using t-mobile for years prepaid at about $.10/minute by buying $100 time each refill. that way your minutes are good for a full year, but i canā€™t canā€™t get t-moā€™s signal here.guess what, i paid $30 for a tiny nokia verizon phone from walmart and verizonā€™s service is excellent.

marvin nubwaxer

Consumer Review

Rated 5.0 out of 5
May 8, 2010

i love verizon wireless prepaid phones they are hot and nice i got a texting phone it is amazing

nayeli

Consumer Review

Rated 3.0 out of 5
May 5, 2010

i was wondering.. if i bought the Samsung Intensity off of amazon or ebay (not the prepaid version, but there is a prepaid version for that model) could i still use the normal, not prepaid module WITH the prepaid plan?get back to me soon, Hill.

hillaryheroine

Consumer Review

Rated 1.0 out of 5
May 1, 2010

I hate that every time you make a call it tells you how many minutes you have and sends a ring tone. Very aggravatig. It is easy enough to check your balance and they also send you Text messages when you are low, I have the annoying ring and message each time I make a call. I am switching to T-Mobile. They have a new $50 unlimited text and talk coming our on 5/16.

dcc

Consumer Review

Rated 1.0 out of 5
April 26, 2010

i bought a verizon blitz phone about two months ago. i used it alot but never dropped or any thing. but some how my phone would not charge so i bought a new charger which was approximately $35. just too find out it was my phone it self. so if your planning on buying one.. not a smart idea. keep in mind not only did i buy one my family also did and there having the same problem as me.

little man

Consumer Review

Rated 2.0 out of 5
April 26, 2010

Pros: Great network coverage. Thatā€™s all.

Kev

Consumer Review

Rated 3.0 out of 5
April 25, 2010

this plan sucks really bad it works goodfor kids though

trace

Consumer Review

Rated 1.0 out of 5
April 23, 2010

i donā€™t usually check my mins or charges with verizon, but lately i have been doing so. i found out that thereā€™s a kind of glitch in the verizon calculation of mininutes. i manually added it and even made their rep add it to see a false total, but he said theres nothing he can do that it is coming from their corporate. he said to call them and i told him the corporate office told me to go to a kioskā€¦ i just left. iā€™m canceling after my contract ends. they are stealing by trick.

Chels

Consumer Review

Rated 1.0 out of 5
April 20, 2010

I hate verizon. i had tmobile for a long time and never had any major problems with them. i love tmobile. i switched over to verizon and immediately regret it, verizon sucks they really donā€™t have all that good of a reception as they say they do. tmobile has way better reception and plan. and their charges and plans are so ridiculous!!..to all of you who are planning on getting verizon for phone service i have one word for you ..RUN!!!!

sandie

Consumer Review

Rated 3.0 out of 5
April 18, 2010

well guess what joanie and paul, on behalf of us alltel customers that they screwed over, im getting my fair share out of them. just as you guys mentioned about data, the same service that would cost $60 a month, i get it free. and its totally legal because i asked a customer service rep about it. oh and dont let them lie to you that the alltel phone wont work.. it will because i still use mine right now. i have it connected to my laptop as a wireless modem. i use it all day and doesnt cost me anything. whatever you do dont surrender your grandfathered alltel prepaid plan. thats what they want you to do so you wouldnt get to use their expensive network for cheap.

Andrew

Consumer Review

Rated 3.0 out of 5
April 18, 2010

Have been an Alltel customer for prepaid minutes for years, but today, April 17 2010, I was told that Verizon refuses to service my very recently bought prepay Alltel phone bought at an Alltel/Verizon that was going through the switch to Verizon. They will not buy back the recently purchased prepay cell phone, but insist on my buying a new Verizon phone to get activated. Plus they would re-charge us for activation, despite being activated when purchasing the new prepay phone. We were so disturbed by their lack of customer concern. How many other Alltel customers have found themselves ousted and forced into buying yet another cellphone like this? Just for service?! They have dropped all Alltel connections now and you may as well say Alltel customers! This really pi**es me off! I donā€™t have a lot of money to waste and having an emergency cell phone is a must. Prepay was all I could afford and Alltel did a good job for me. I have twice paid #25 dollars for a ten dollar amount of time because of Verizonā€™s underhanded way of attacking Alltel customers! Need I say, huge lawsuit? They have stuck me with a useless phone that they had no intention of servicing, and refuse to activate the phone service. It would seem that I have no recourse, and since I donā€™t have a lot of money, you better believe that I am looking for a new phone company that will service for me! Verizon is only interested in their bottom dollar!

Joanie

Consumer Review

Rated 5.0 out of 5
April 18, 2010

Just to let you know, I used to be a Verizon customer with a contract. Then I found out about Page Plus Cellular. They utilize the Verizon Network but I now get unlimited minutes and text for $39.95 a month all-inclusive. The best!I compared all the plans and Page Plus Cellular gives the most for the least. Although their C/S sucks and you are on hold forever, just go online to buy new minutes. This is the way to go. Now only if their phones were nicerā€¦.

John

Consumer Review

Rated 1.0 out of 5
April 18, 2010

verizon is so money hungry they will charge you hidden fees and then smack you with a monthly data plan you pay for even if you dont want or use it my plan total was suppose to be 120.00 pre month not seen a bill yet under 200.00 bye bye verizon

brandy

Consumer Review

Rated 4.0 out of 5
April 15, 2010

I love my Straight Talk but cant seem to figure out how to get my call history online. Please help or tell me where to get help. Iā€™m new!

chumstickcl

Consumer Review

Rated 2.0 out of 5
April 14, 2010

Connectivity is pretty decent, but sadly the phones are LOW END SUCKY phones. Verizon pushes BIG TIME for DATA accounts, and every decent phone they have require an asinine DATA account!!!

Paul from No Hope

Consumer Review

Rated 4.0 out of 5
April 8, 2010

I think verizonwireless has its ups an downs as far as the service go! Every time Ilook up Iā€™m out of minutes.Whats the plan to have more minutes.Waite for promoe codes! Or go virginmobile.

Frantone

Consumer Review

Rated 1.0 out of 5
April 5, 2010

Thought this was a pay as you go phone. If you donā€™t pay, they deactivate your phone. Took my $15.00, added it to my previous balance,told me it would be good until the end of the next month. Not true. You may as well get a regular plan.

Patricia

Consumer Review

Rated 3.0 out of 5
March 28, 2010

Verizon Wireless has no competition.These other cheap prepaid cellular providers may claim to have hold of the VW network to get their service.To a degree it is true,but each and everyone of them have signal issuesā€¦so called dead zones.I have never got this from a VW prepaid phone.Yes they may be a bit higher but you can depend on their service.Leave these small time ā€œplayers alone and go with VW.They are dependable.ā€

Harvey24577

Consumer Review

Rated 4.0 out of 5
March 26, 2010

Best prepaid company Ive been with

Paul Valley

Consumer Review

Rated 2.0 out of 5
March 26, 2010

verizon is ok the prepaid aint so bad

aaron

Consumer Review

Rated 3.0 out of 5
March 19, 2010

ok im 13 years old and i talked to a guy that worked @ virizon wireless and asked him why everytime they txted mi it would say free message but when i read it it would deduct minutes. his reply was it shouldnt. well why cant you put them back? he repliedā€¦NO.. i am going to be speaking with their manager. that is bull crap.): <

brianna

Consumer Review

Rated 5.0 out of 5
March 19, 2010

DEY SHOULD OF STAYED ALLTEL CAUSE EVERY SINCE ALLTEL & VERIZON MERGE TOGETHER I BEEN HAVIN TROUBLE OUT MY PHONE

MS . BROWN

Consumer Review

Rated 3.0 out of 5
March 10, 2010

Carl

Consumer Review

Rated 5.0 out of 5
March 10, 2010

This is a very nice place

courtney

Consumer Review

Rated 3.0 out of 5
March 9, 2010

heyy i aint ratin nothin im just sayin the samsung intensity is so much better than the smooth lol get itā€¦i threw mine though so it broke in half):

Mercedes

Consumer Review

Rated 4.0 out of 5
February 23, 2010

Verizon supplies their fantastic coverage to the Prepaid Straight Talk. I get Unlimited data, minutes and messages for $45 monthly with Straight Talk.There is also a $30 monthly plan with 1000 minutes, messages and 30mb data.

Roseline Sanary

Consumer Review

Rated 2.0 out of 5
February 20, 2010

I like Verizon because they have decent, reliable coverage, but the minutes get used up very fast. You get the option of the basic prepaid plan, which is $0.25/min. and $0.20/text message. As you can imagine, that would not last you long unless youā€™re one of those people who only use their cell strictly for emergency reasons. Otherwise, you get to choose from the Core plan, the Plus plan, and the Unlimited Plan. With the INpulse Core plan, text messages are 10 cents each. With the INpluse Plus plan, text messages are 5 cents each. And with the unlimited INpulse plan, text messages are just 1 cent each. Verizon also offers two text messaging bundles. The first provides unlimited mobile to mobile messaging, plus 250 out of network messages, for 10 dollars per month. The other provides unlimited messaging to any network for 20 dollars per month. International text messaging is 25 cents per message sent and 10 cents per message received. Picture messaging is also available and costs 25 cents per picture sent or received.Iā€™ve rarely had problems with the service, but something that irritates me is that whenever you make a call, an automated message takes time to tell you how minutes you have left. Compared to other companies, the prices are much higher and you would probably benefit more from getting a contract then the prepaid cards. Iā€™ve been buying several cards each month, which adds up. Neverthe;ess, I have to admit that I like the Unlimited texting bundle. Itā€™s your choice whether Verizon InPulse is for you, because it depends on how much you actually talk and how often you make calls. I would also like to add that the Mobile Web feature isnā€™t what you think it is, itā€™s kind of crappy and slow and it freezesā€¦

Briana B.

Consumer Review

Rated 3.0 out of 5
February 19, 2010

Beware of all the surcharges and taxes that Verizon charges you on a contract plan. RIDICULOUS!!Also they will not reimburse you for text messages that are unsolicited. I was getting porn site text messages from random people and Verizonā€™s customer service argued with me that I had to pay for them anyway. It came to $1.00 and they wouldnā€™t take it off but gave me a headache from arguing the issue with them.WELL. I am getting the last laugh because my contract is now up and Iā€™m switching cell phone service.

Polly

Consumer Review

Rated 1.0 out of 5
February 18, 2010

Purchased International prepaid card. When we reached our destination we could not figure out how to use the card. Internet website did not exist, no pay phones would accept the card, and we could not transfer minutes to a cell phoneā€¦.. recommend not purchasing the Verizon card

Jim and Kay

Consumer Review

Rated 1.0 out of 5
February 9, 2010

Mystery charges ate all my minutes. Got the phone with lots of minutes good for 365 days. Seldom used it. Did not scientifically track the minutes used but firmly convinced that this has to be the most expensive pre-paid plan ever. Plus their expensive phones. Ouch.

Dave Gave Up

Consumer Review

Rated 3.0 out of 5
February 6, 2010

Several weeks ago I decided to see what the hype was about Verizon. I have Nextel, Sprint, and AT&T Postpaid accounts. I tried T-Mobile but had no reception where I live. My disappointment with VZWPP was first the set up. If you do it over the Air and then call your voicemail to set it (As it is encouraged) up for the first time, you will lose your daily accruement and since I did this at 10:00 pm., I lost it rather quickly. (Set it up in the morning to get more for your money) Then, while calling Verizon Customer Care, the maze has made a bad impression on me and the people seem to be rather distant to any concerns you may have. (By the way, after you chose your reason for the call, use option 4) I also decided to add $25.00 to try for another three months but wait; It is only good for 30 days. You see, with other prepaid services like AT&T, Boost Mobile, & T-Mobile, you get that amount for 90 days. (I donĆ¢Ā€Ā™t use much of the prepaid minutes because I have post paid accounts. I just try them out for coverage comparison.) The VZW Web does not tell you while you are reloading how long your payment is good for until you submit the payment. (Note to newbieĆ¢Ā€Ā™s, make sure you pay $30.00 if you want your balance to last up to 90 days in case you donā€™t use it as much. I know I donā€™t.) Also, the coverage is less than post paid accounts and you have to see for yourself on their coverage maps. As for the coverage, I get two bars and it seems steady. Please review what I said prior to your first set up. It is best that you become acquainted with VZWPP so that you do not lose any revenue in the process. As for those who lost your pre paid savings account, begin to print your screen prior to reloading. If then you lose it for some reason due to VZWPP carelessness, you can then take them to small claims court. Keep track of everything with every prepaid and postpaid wireless carriers. Take Care!!! Todd

Todd NST

Consumer Review

Rated 3.0 out of 5
February 1, 2010

now I cant say this is a very phone comp. becouse they have a good strong signal but they have now a good plan 45.00 a month but the problem is they goin to charge you a .40 cent or .29 cent a minute to call to puerto ricooooooooo wen p.r is part of usa wend they have to charge the same rate like usa .10 cent a minute

ted05acg

Consumer Review

Rated 5.0 out of 5
January 29, 2010

well there is one minor difference the basic call plan does not feature mobile to mobile the plan i choose is the $1.99 a day plan because i like being able to have unlimited n/w

Cody

Consumer Review

Rated 5.0 out of 5
January 23, 2010

I love Verizon it has great service have never had any problems i would highly recommend you stick with verizon or switch its cheap and the phones are great I got my grandma a phone and sheā€™s 71 and she loves it she gets to talk to her friends for practically free . I hope you get a verizon phone there the best thing out there all the phones have the latest technology . There the best phones ever!!!!!!

megan

Consumer Review

Rated 5.0 out of 5
January 20, 2010

Verizon is my FAVORITE network, I love how awesome the coverage is and I have yet to come across a dropped call. I recently switched from my monthly contract to a prepaid plan called Straight Talk which is still on the Verizon network and I couldnā€™t be more impressed. Walmart sells this plan exclusively nationwide so its a great price! I use the $45 Unlimited texts/calls plan and it is the best šŸ™‚ If you are looking to save money the smart way and still have a great deal, I highly reccommend Straight Talk!

SummerDay

Consumer Review

Rated 3.0 out of 5
January 17, 2010

Verizon wireless is what we have now, but they seriously need to come up with some new prepaid plans. Even if they are a bit more than the other UNLIMITED plans by Boost Mobile or Cricket their service would be worth the extra charge. I love Verizon, but want better plans, UNLIMITED text, talk and web would sell me at $75. per month.

Michele

Consumer Review

Rated 5.0 out of 5
January 16, 2010

Verizon prepaid is coming out with new Monthly plans in addition to itsā€™ daily/paygo plans. There are three of them. 450 anytime minutes/nights/weekends/m2m for 44.99, 900 anytime minutes/nights/weekends/m2m for 64.99 and unlimited talk for 74.99. Still pricey but the $74.99 unlimited talk plan, for example, is $45 less then using their 3.99 unlimited talk plan every day for 30 days. A big relative savings.

Mike Freeman

Consumer Review

Rated 1.0 out of 5
January 15, 2010

hubby has verison phone which was a prepaid alltel we used the phone number to get a att phone today i want to keep using the old alltel plan but because he took the phone number i would have to go to the verizon plan what a crock of crap looks like a rip off to charge you for using your phone that day we had 39.99 400 days 2000 night and weekends and now a good phone that will now be another phone put in the cardboard box for storage.

julie

Consumer Review

Rated 1.0 out of 5
January 14, 2010

My daughter recently had her minutes stolen from her prepaid account. Please be aware of this. It has happen to my mother and my clientā€™s mother. Verizon stated it is nothing they can do. PLEASE BE AWARE OF THIS. They try to say my daughter gave her passcode to someone, but my daughter did not know her passcode I!!! set up the account. So who is doing this? Verizon?

stacey

Consumer Review

Rated 1.0 out of 5
January 12, 2010

The service area on my verizon phone sucks.one of my buds has a verizon service plan and he has service everywhere.I have the prepay and i get service except my phone is always on roaming so i cant make calls and can only recieve texts.whats the logic in that.

chris

Consumer Review

Rated 5.0 out of 5
January 9, 2010

I had a Boost mobile phone for many months and it was USELESS. Couldnā€™t send international texts or local texts. Making phone calls was a nightmare, as the person on the other end couldnā€™t hear me due to loss of signal all the time! soo frustrating. Then i bought a prepaid Verizon phone and wow! what a difference!!I can now text internationally and get a signal every time i use the phone. Iā€™m VERY happy!! Everything is PERFECT!! Verizon is the BEST!!

chris

Consumer Review

Rated 1.0 out of 5
January 7, 2010

I know someone who was on an airplane with their phone turned offā€¦Verizon charged them for a 20 min. call they supposedly received on the plane. They were completely unwilling to do anything about it. Often, his account will just randomly be charged $4.00 or $5.00, etc for calls he never even makes or receivesā€¦.DO NOT USE VERIZON WIRELESS PREPAID THEY WILL RIP YOU OFF!!

Amanda

Consumer Review

Rated 3.0 out of 5
January 6, 2010

Just not to long ago i had that boost mobile phone for about 4 months. i hated that phone ever since the first day i got it..first of all it was ugly 2nd of all it was the slowest phone i ever had.. my txt messages wouldnt open up for about 20 minutes later and i coulnt get any ringtones for some reasonā€¦pictures were crappy as hell ppl just looked deformed n ugly haha.. and lastly the RECEPTION was a disgrace. most of the time i had it i would only have 1 or 2 bars for reception n den once i moved id loose all of it..oh n the internet was slow n sumtimes it would freeze..CRAPPY PHONE EVERYONE!! But then after getting so tired of it i came upp with that prepaid verizon n omg i loved it rite away..since i kinda knew it was definetly gonna be way better than dat shitty phone it had everything i wanted..everything unlimited but for way cheaper every month..10 dollars less..not bad..hey with those 10 extra dollars you can go n put in some gas in ur carā€¦lol The phone is great! i can afford it and i dont have to worry about it as much as the old phone i had..verizon is the best!!!! =]

Krystina

Consumer Review

Rated 5.0 out of 5
January 6, 2010

Just not to long ago i had that boost mobile phone for about 4 months. i hated that phone ever since the first day i got it..first of all it was ugly 2nd of all it was the slowest phone i ever had.. my txt messages wouldnt open up for about 20 minutes later and i coulnt get any ringtones for some reasonā€¦pictures were crappy as hell ppl just looked deformed n ugly haha.. and lastly the service was a disgrace. most of the time i had it i would only have 1 or 2 bars for reception n den once i moved id loose all of it..oh n the internet was slow n sumtimes it would freeze..CRAPPY PHONE EVERYONE!! But then after getting so tired of it i came upp with that prepaid verizon n omg i loved it rite away..since i kinda knew it was definetly gonna be way better than dat shitty phone it had everything i wanted..everything unlimited but for way cheaper every month..10 dollars less..not bad..hey with those 10 extra dollars you can go n put in some gas in ur carā€¦lol The phone is great! i can afford it and i dont have to worry about it as much as the old phone i had..verizon is the best!!!! =]

krystina

Consumer Review

Rated 1.0 out of 5
January 5, 2010

VZW are The Biggest Crooks on the Horizonā€.ā€

NY

Consumer Review

Rated 3.0 out of 5
January 3, 2010

verizon wireless i just would like to say that this really sucks. Alltel is much better. you get to text unlimited according to your plan. i wish i could switch..

Eldricia

Consumer Review

Rated 5.0 out of 5
December 31, 2009

I have both verizon prepaid and straight talk and i drive a 18 wheeler all over the 48 states and i can say that my verizon phone has never droped a call or gone into roam it has had the best reseption out of the outhers i have had alltell boost tmobel and i have been where they could not get out but with my verizon and straight talk i am able to call and recive on both of them and have not had any problums oh yea just to let you know even when i was down to 11 cents i was still abel to text adn get texts no one else can make that statement about there phone . so if you really need a phone that works get a verizon and you wouldnt have to be with out in a time of need.

Ed

Consumer Review

Rated 2.0 out of 5
December 29, 2009

I FOUND A BETTER DEAL. Iā€™m looking for thrift in these challenging economic times. According to Consumer Reports Magazine the top carrier continues to be Verizon. But Verizon has a secret many of you donā€™t know. It sublets its network to the best prepaid cell phone company in the US.

india

Consumer Review

Rated 1.0 out of 5
December 28, 2009

I now dislike Verizon prepaid service because you pay over $100 a month to have service especially when you have several companies whose unlimited everything plans range from $40 ā€“ $50/a month especially when one of the companies is using the verizon network. I think Verizon needs to reconsider the plans since most people use their phones everyday.

Karen

Consumer Review

Rated 5.0 out of 5
December 26, 2009

I LOVE the Verizon network! It has the best coverage and I never have any dropped calls. I recently switched to Straight Talk which is a prepaid plan on the Verizon network and it has saved me tons. $45 for Unlimited texts and calls, could it get any better?!

Angela

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