Well, this was my first choice for prepaid service because I have used Cingular for years. However reading over these reviews this does not seem the way to go, but...stay away! AT&T have seemed to have taken over and destroyed what used to be a great company. Not only with service but customer service. I could probably deal with messed up service to a certain, but when it comes to the "customer service" that can make or break a company. I will keep looking, this is not the service that I would like to be associated with. Thanks for the reviews guys! I am now considering taking my paid service elsewhere as well, mainly because of the "customer service". Honestly wanted to put 0 Stars however 1 was the lowest...

there are other brands of prepaid phones that when you buy the phone at walmart you get 300 minutes included in the price of the phone which I think was 39.99, works great and if you ever have a problem with that phone they send you a new one with 500 minutes free, so you can lose, and no hidden charges, I used to be a cingular customer service representative and man to work there sucks too, we usually had more than a 1000 calls waiting to be serviced and had to waive our hands to get a supervisor when needed, and even the simpliest questions, we had to bring up the account even if all they wanted to know was the voicemail code, which is star 99, we alway had to try and sell something, and some of these folks really get ripped off my the kiosk (cingular stores) most of them dont know what they are talking about..

I purchased my first defective Nokia cell/AT&T in July 2004. By the end of August 2004, I left northern NJ w/$40+ going enroute to South Jersey (couple of calls were made-10min max). Upon returning to Northern NJ, I had approx. $6.00. How can that be? Call cust.serv. and was informed of the roaming charges (even when not in use). Tmobile is ok while traveling; Virgin Mobile sucks & it would be nice is STI mobile update there phones.

By the way I give AT&T a 5 rate for reception and 1 rate for everything else. TMobile reception.I rate-2 1/2, $25-1yr plan,I rate-5, all other service, I rate-0. Virgin Mobile overall rate-1. STI mobile, I rate overall-4. Yes, the telecommunication giants are duping all of us.

Customer Service = We don't want to help you. That's how I was treated, WOW! I am frustrated. Cingular Please sepporate from ATT.

i think that cingular sucks if u like texting go with simple freedom or for plans get virgin mobile

the best

What a rip off. I had to skip a month paying because I was between jobs. However, I still had $20 worth of minutes that I pre-paid. They shut off my service and took the $20. Bottom line, they took my money and gave me no service in return-SERVICE THAT I HAD ALREADY PAID FOR.

now I'm here trying hard 2 shop 4 the best deal on a prepaid phone and these reviws have confused me.
now is it mostly the disappointed customers who are writing or is it a fairly random sample of cingular customers, I don't know.

I liked the go phone for a while, now i would like to get a phone i can pay by the month, so i don't have to worry about running out of minuets, i have alot of family i need to check on and keep up with , that are sick, but i can' afford a huge bill!!!! if you can find something for me i woul appeciate it!!!!!!!!!!
thanks, alot,
monica booth.

Go phone sucks, I hate it, and I got a text message saying that AT&T will charge .15 cents per text.. now thats a big rip off! You do get charged for everything...and $1 everyday u use your phone...geez... give me a break!!

yo i kida like diz phone..

cingular always is expenceve

i recomend not to buy cingular,buy jump phone.congular always messes up like i had to change my phone 6 times!they gave me a cheep one and it really messed up!

my friend had a gophone and he says its awesome and he showed me his balance and after were done playing football its zero what the heck? he said they charged him for a feature he didnt use

Go phones are the best

could anyone tell me if i can turn any phone into a gophone i just bought a cingular 8125 from my friend and i want to turn it into a gophone

I love my Go phone! It costs me like 5 cents a txt which is a lot cheaper than the phones my friends have. However i do think its annoying how after like EVERY txt i send it tells me how much it costs, I KNOW HOW MUCH A FREAKIN' TXT COSTS!

i love cingular i play games on the phone that's what's it's really good for.

I purchase a go phone for my cross country trip with the understanding that wherever AT&T goes, so does my phone. NOT SO! If you are roaming you are not allowed to use the signals from other companies only the AT&T towers because it costs more money to use other towers. So, in a city where AT&T has their own tower it will work but otherwise it won't. I have talked to the executive office of AT&T and was asked if I read the disclaimer about their plans. Naturally I didn't. If you pay a monthly fee you can use the rented towers but if you have a pay-as-you-go plan like you have with the go phone you cannot use the other towers. It is totally wrong and is being sold under false pretenses. I'm MAD!!!

If i could rate at&t with neg.stars i would.Since the two combined service customer support billing ect have went down hill i have five numbers three contracts and two pre paid i cant get same signal nor service with pre paid heck on 11/04/07 i cant even refill my prepaid accounts (thats cust. satisfaction)they keep saying system is down and i cant talk to a person just recordings guess that would be the reason i left at&t the first time

I HATE THIS PHONE YOU ALWYS HAVE TO HURRY AND TALK BECAUES YOUR MINUTS MIGHT GO TO HIGH TAKE IT FROM ME NEVER GET THESE KIND OF PHONES!!!!!!!!!!!

I have a pantech c120 camera phone that isnt too bad. I do think its bad that in order for you to have mobile to mobile you have to buy the 69.99 plan that's exspensive. Recently my incoming calls stopped coming in and all calls go straight to voice mail. All technical support can do is give me a new number or wipe my phone clean (remaster) so i have to load all contacts and rings over which is a huge inconvenience but i guess thats how it the gophone plans work. I havent had this phone a year you would think if anything they would send me a new phone for my chip but thats too much like right.

I just would like to know WHY would at&t charge you to check your own voice mail? The really bad part about that is its just with the go phones even if your free after 9 and weekends your still charged to check your own voicemail. Not good at all, and also i dont think they even read these reviews maybe if it was for contract customers but its just pre-paid so they're like WHATEVER

i have had a go phone from cingular/at&t for about 2 1/2 years now and it si so expensive!!!! but now they have this thing called feature packages
i am so glad they have dat now cuz txt messaging now cost .15 cents and with dat package you can get 1000 messages for 9.99 or unlimited for 19.99 or 200 for 4.99. thats the only good thing about da go phone. and they even have an "escape a date" where you can have them call u during a date if its not going to well. lol its only .50 cents a call.

exceptional service. Outstanding reception. Most of alll people are real freindly and they treat you as areal person, Including love,and hugs,and smiles

i hate cingular alot they always take my dollar thats real corny!..i dont even use my moblie to moblie everyday n they still take it but watever who cares i'm gettin a new plan

I got charge for so many things and used up $50 in one week, which is crazy cause my sister who is on contract pays less than $50 a month. So the pre-paid plan is a ripe off and I was have been a Cingular customer for 2 years before I went abroad

I will NEVER give Cingular/AT&T my business again. I have a go phone and bought the "pay as you go" minutes, as needed. I only bought the phone for emergencies when taking my granddaughter with me, and thank the Lord, I never needed it for that reason. Anyway, I purchased my pay as you go card and two days later, before getting the chance to load the airtime, I no longer had service. I called and they told me that my account was canceled and I would have to purchase another SIM card and start the whole activation procedure again. In the meantime, I find out that they now offer unlimited mobile to mobile calls, which they didn't have before, and I wanted. What a rip-off company they are. I was purchasing the go cards to load my airtime and never using it and they would get my money. BAM! Just like that....gone! I would have been better off putting that money in the bank! I hope they can sleep well at night! Anyone need a $15 dollar Pay As You Go card with the PIN number on the receipt? How about a Motorola C139 phone with a 2-year replacement plan?

By the way, I rate them only 1 star, since that is the least allowed. However, I would have preferred not to give them any!

love it!!!!!!!

i recently got a promotional letter from cingular/at&t, well i like the ofer that they were ofering me , so i call 'd , i spoke to one of there sales representives and i ask if they had eney phones whith blue tooth tec on it , this was for the pay as you go plan , they told me yes , i had intencions on purchesin 2 of them, i was on the road at the time , they were supost to call back so i could finish the transaction , i waited for 2 days and no phone call , so i call'd back and they told me that they had no such phone for sale af that tipe, my question is wy do they ofer a product that they cant deliver , i was very disapointed and discusted , whith all do respect , i have ben using cingular go phones for some time now , i have a v190, and it has ben a good phone , i like the service, but i dont like being lead on like that , especialy being a paying customer , and dont ofer what you cant deliver , ......................................

This AT&T Go Phone (prepaid wireless) is nothing but a RIPOFF! You can purchase all the time you want, but this company will create ways to eat up your minutes. This includes turning your phone ON, because they send TEXT ADS to do their advertising and the customer is paying for it! Please don't make the mistake of continuing to buy time for one of these things. Total waste of money!!

I bought this phone in Phoenix. When we started traveling with it we noticed that there were two ways of letting us know that we could not use the phone: "no coverage" and "no access". It is this second message that we take exception to. We have noticed that companies tend to treat prepaid phones users as second-rate customers. In the case of Cingular, this meant that we could not use the phone because of "no access" on the Interstate I-15 all the way from Salt Lake City to the Canadian border. Not even in the Butte, Helena or Great Falls areas! I strongly object to this policy of providing two levels of access service: one to subscription-based customers and a different and inferior level of service to those of us who pay far more per minute.
I would appreciate an explanation from Cingular.

Needs more English speaking automative system. Doesn't give me an option like today. Trying to change the plan for days now and keep losing money with the prepaid card.

MY FAMILY USES THE GO PHONES FOR MOBILE TO MOBILE USE. I HAVE TWO TEENAGERS THAT REALLY THINK THE SERVICE IS HORRIBLE (NO RINGTONES,CHARGING FOR INCOMING TEXTS EVEN FROM THE COMPANY AND CRAPPY PHONE SELECTIONS). MY PROBLEM IS POOR CUSTOMER AND IF I DECIDE THAT MY CHILD CAN'T TALK FOR A MONTH OR MORE, I HAVE TO BUY ANOTHER PHONE OR CHIP THAT'S CRAZY. GO PHONE SHOULD READ ON THE PACKAGE DISPOSABLE PHONES!!! i AM GOING TO SHOP FOR SOMETHING A LITTLE MORE CUSTOMER FRIENDLY WITH BETTER OPTIONS.

I wanted to purchase a go phone but
can't get a 'clear' answer on the plan
that will serve me best. All the
options and really it is all their
opetions - you don't really have any.

Never again. First I received a note that my phone needed replacement. I replaced that phone with a go-phone that cost 80 bucks. Then I had to buy 100 bucks worth of air-time. I used it 3 times and last november they cut me off for not using it. I purchased an additional month, used it once and then have not used it for 2 months. Now I cannot even get the phone to work so they have cut me off. I also had a business account and advertising. We shut the business so they made us get another phone number and continue for 8 months paying for advertising in the book. They cut the number off and nobody could find us. That was 800.00 so right now AT&T is into me for well over $1000.00 and no service. The customer service rep in Atlanta told me that was just the way they did business. I wish I had more power to see just why this is like this. AT&T should be investigated by the government.

Service is good but there website and C.S. is crap. My phone will not display pic messages and you are supposed to get them off of the webstie, but it has never worked and have never even gotten a respose from C.S. even after several tries. If you go with the biggest provider be ready to sacrafice alot of support that you will get from a smaller provider that acutally cares about each coustmer.

Recognize that this is a company built upon greed! Avoid like the Plague. My Elderly mother went through considerable stress with the New ATT. Ask your friends for recommendations before choosing this piece of Excrement Company!

i live in a rural area with my go phone and it is horrible, if you live in a rural area dont buy a gophone!! my whole fam has verizon and it works great you dont get service until you hit a city

I had a Go Phone and the only thing I like is the "no calls dropped" but Alltel is better. I spend around 30 bucks and get free nights and weekends, free txt, free m2m and free number to call. All this is just a buck twenty-five a day! I took off the m2m because I don't know any other Alltel users, so it's the same for a Go Phone...with extras! It didn't cost anything more to get my freebies either! Cingular charges you for everything, seemingly.

i got a new motorola v3 gophone thinking it would have the same features as my old one that broke (which wasn't originally a gophone)but when i used it, i found out that there were only 3 ringtones. all of which sucked. no games at all, and even though you pay a lot for browsing the web i did it anyways, and tried to buy a ringtone. after all that browsing it says that gophones aren't allowed to buy ringtones from the shop. also, they offer a free ringtone on the website if you create an online account and register your phone, but prepaid accounts are NOT ELIGIBLE. totally lame! i need to discontinue the service.

the go phone sucks man they charge you when you recieve a text even of you dont open it they still charge you. and its 15 cents to send and recieve and now when i call someone it charges me 20 cents but its still 10 cents a minute. I dont like it.

i give a 3!! im 11 and its nice 2 have a go phone.4 instince i lost my first one and it was no prob. i went and goda new one!!!!!!

I've never been on a cellular phone monthly plan so I cannot compare Pay As You Go service with a monthly plan service. My first pay as you go service was with Verizon. I was really unhappy with them because they charged me for text messages, even the ones the company sent, and they even charged me to check my messages. Well, I switched to AT&T, and I'm a lot happier, albeit because I learned from my Verizon experience how to make my AT&T experience a better one. First, since I don't text, I had them turn the text feature off, so I'm not charged for them. Second, whenever I can, I check my messages from a land line, and I'm not charged for checking them that way. Well those were the two biggest goblers of my money. The biggest annoyance now is how sometimes I will be charged an extra dime for a call. For instance sometimes I will be charged 20 cents when I only talked 50 seconds. But, customer service has been great about removing the extra charge with no questions asked whenever I call them. It's just a hassle to call them because this extra charge occurs quite frequently. Like I said, I've never been on a monthly cell phone plan, but I can kind of tell that us GoPhone users are kind of treated like second class citizens. AT&T, and Verizon also wants us to switch to a month to month plan. I cannot speak about any other carrier.

Dear Angry grandma,
I think that your cellphone will work to dial 911, even if the service provider has cut off your account.

I made a mistake to subscribe in flori
da lottery daily results and sent it to my cell thru sms, that's because it charges me $9.99/month which I'm not
usually recieve the daily results of lo
ttery. From 26469 call center that provides this lotto results which I am eager to stop at the end of the month of August 2008.How can I do this. Please help.

Cingular (now ATT) has worked for me. Bascially they make the rules the way they do because in reality I suspect they want you to commit to a long-term regular cellphone plan, not a pay-as-you-go where they could lose your business at anytime. I had the $1/day 10cents a minute plan and for the little I needed the phone it was perfect + I got to speak to my friends for free since they had ATT phones. I learned the hard way last year that you have to refill when they tell you. I missed the e-mail and lost my number and $75 worth of minutes. But that is what they are hoping for.

I found the AT&T prepay to not be cost effective and the cost per minute was at a minimum of 50 cents.