View All Boost Mobile Reviews

my phone wont charge even though the charger works..my mom said the betterie doesnt work and that i can send it to motorola and get a new one… is it true??

as bad as the service is. i kinda like it because its the only company that does the $1 a day plan with unlimited texting and night an weekend minutes

I don’t care what those fools say that gave Boost Mobile a 2 star rating or less. It don’t take me no 2-5 mins to send a text or pic, the service don’t suck, and $50 a month is the best deal out there. Sure Metro PCS have more plans and features, but that’s because the service is not as great as other prepaid services. If you ask me, it’s Metro PCS was of saying ‘Yeah we got more phones, more plans and more features but our service sucks.’

Boost sucks. I live in NJ between NYC and Philly, os it’s not like I’m in the boondocks. If I’m driving in a car, I can’t have a conversation for more than 5 minutes without losing the signal for LONG periods of time. Frustrating. No signal at all in my house. Ridiculous. Web is non exisitent.

Boost is wonderful for talk & long distance but web surfing is so bad it can be concidered as non-existing! Also texting is so bad it might as well not be listed as a feature! But $50 a month for unlimited talk and long distance is the best deal going and I have tried all carriers…Boost wins hands down! Their web and texting is so bad it really shouldn’t even be listed as a feature and I have their new i9 Stature phone too! The Stature does have an excellant 3.4mp digital camera with flash plus an excellant mp3 player, also has excellant video too…11/27/09

Well I have a clutch sorda looks like a blackberry I like my phone it seems to work VERY well where I live unlike verizon it seems to cut in and out I really like touch screen phones I REALLY hope that they get some! Overall I love my phone and the texting however does take some time if you don’t have good service If you do its awesome! I think the down side is that you dont get a lot of choices in phones! however HERE IS SOME ADVICE when you get to where it won’t send or recive text turn your phone off and back on so it can connect with a diff. tower TRUST ME IT WILL HELP A LOT!If you go from one city to another you might want to think about turning it off and back on.

I have had boost for about a year and love it. The service coverage where I live is great (Oklahoma City and surrounding suburbs). I switched my whole company over to Boost. At&t was killing me for years with high packages and contracts. At first there were issues with slow text, however in my area that has been fixed and I get text within seconds. I text over 1000 a month with no problems. have never had to call customer service, unlike AT&T. I switched to the i465 Clutch, put opera mini, gmail, tinytwitter and some other cool software on it. It does everything that my Blackberry Curve did, but it’s only $50 a month. Plus you can tether to a laptop, granted its at dial up speed, but it does work. Boost and Nextel work on the IDEN system so a word of advice, check your area or areas you travel to and make sure there is Nextel Iden coverage. If you are in the coverage area all will be good.

I LOVE my service! Sure customer service is fairly slow, but I save a good $50 over anybody elses unlimited voice and data plan. I’ll ocasionally wait on hold to save that much! Boost has both iden (on the Nextel netork) and Cdma (on the Sprint network). CDMA is by far best, but Boost no longer sells any CDMA phones. You have to buy one used ( I sugest ebay) Oficially they only support the Krzr, w385 and the c290. How ever, you usually can convince a rep to activate most anything. I got a Mogul activated and it works great (bought it on Ebay)! A rep told me his supervisor told him it was OK to do it as long as they made it clear to the customer that they would not get any suport.

Keep your cash where it belongs, in YOUR pocket. BOOST ROCKS and it saves you a boatload of $$$$$.

Look, FIFTY BUCKS FOR EVERYTHING! Had nextel for 10 years, this is the same and cost half of the nextel unlimited. Whats not to like. Two things: 1. You need to accept nextel’s limitations 2. Service quality is relative to where you live. If Nextel sucks in your area, guess what, so does boost. If your nextel is strong, so goes the boost. A+ for value!

Boost service is not good. It takes 3 hours for a message to be retrieved. you call customer service and one person tells you something then the next day its totally different.

I wouldnt recomend boost uses sprint nextell network which is less than par. verizon or cricket service is superior(jump/cricketpaygo/straighttalk uses verizon network)just my 2 cents had bad luck with sprint contract and prepaid(boost)so ya………….

a very good friend of mine has boost and has had no complaints about the service i dont know what to do is service bad on certain phones????

The service is bad! i communicate mainly through text messages and let me tell you…there has been times when i received my messages 3 to 4 hours after they were sent, sometimes even 10 hours…there has been a few times when i did not even receive messages sent to me…their explanation was…they have too many users, they didnt expect to have so many so there is nothing they can do about it!!! they were really nice but it is still frustrating not being able to communicate with my friends…and i really don’t want to switch companies because this is an awesome deal! frustrating!

I have had no problems with my phone (clutch0 nor the service, It depends on the area you live where services is available. The brochure tells you on the back where you are most likely to get service. If you travel alot, then the phone services is probably not a good choice for you. I always get my text in a matter of seconds, had no problems with dropped calls nor internet. I think it is the best for what is out there.

VERY hard to get a CS rep on the phone!! Terrible customer service. EVERY single month my phone would just QUIT receiving text messages, then I called to have it fixed and the idiot CS rep ERASED ALL MY CONTACTS in my phone and could not retreive them !!! The only good thing about Boost is the fifty dollar deal with everything. The phone was nice too…the i335. Went to an even WORSE company called Straight Talk….Ive been in cellphone hell lately.

I have used Verizon as my main service provider for years and missed the option to text abroad. So, I got the Boost for international messaging. After having to wait a couple of days for the service to ‘kick in’, my messages were not going through. Contacting customer service never helped. They reset my phone numerous times, even after I had told them that the previous reset did not work, and each time I had to wait up to 96 hours for the service to work. Needles to say, it never worked; unless I count the 2 text messages that reached their destination. Overall, I am very disappointed with the Boost. The customer service is very hard to reach, sometimes you are stuck in a submenu for no reason. The CS associates are not very knowledgeable as far as the troubleshooting goes. Most importantly, the service sucks. It may work great within US but that was not what I was looking for. After a month of trying to get my service to work properly, I gave up and returned the phone and cancelled the service. When I asked the sales associate if I was the only customer who returned her phone because of the issues with the service, she said that somebody did the same thing right before me.

I had sprint and tmobile before this.. the truth is sprint owns boostmobile and it works off the sprint network so for the 2 plus years that I had sprint and i paid monthly $127 i could have been paying $50 a month on the same network with sprint.. the only problem i have had with boostmobile is the texts, they take forever to open and sometimes i can’t open them at all .. i had assumed it was the phone because it’s two motorala phones in a row with boostmobile that i have had these problems but perhaps they are on an oudated platform.. that makes sense .. hope they fix the situation soon though because i’m impatient as heck ..

Boost is still using an outdated TDMA technoclogy. Text messages take forever. Handset selection is limited to few devices, and once in a while the company changes the face plate color. Handset price is normally overpriced.

I would like to buy the i9, but $299 is ridiculous.

every thin is good with boost except coverage if u travel in northern states then most of time it’s no srvice like nevada wyoming nebraska n up north

Lemme tell ALLLLLL.!!!!!!! yall somethin!!!!!! BOST IS VERY GOOD!!!! Yall just have the old evrsion GET THE NNNNNEEEEEWWWWWWW VERSIONS LIKE the clutch && etc.!!!!!!!!! It may cost over 100 dollars but great text and everthing not them cheap ass 50/30 dolar phones. TAKE MY ADVICE!!!!

It’s a very good phone service. Espicially if your parents are stingy and won’t let you on thier plan, It’s cheap and works really well. I’m alwas using my phone and it lasts like 12 hours and I’m always on the internet texting and calling and my phones always on vibrate.I have better service then my mom does EVER. But what annoys me is the most is that they don’t really have a big selection on phone’s and I’very picky, AND the fact that you at one spot you will have full bars and then you move over an inch and you have none. But its overall good. I have the motorola clutch i465 btw and I dropped it in the toilet and it still recieved the message while in water. so good phone and the 50$ unlimited is great.

Hey April i have the same problem with my clutch. i called last night they said it is becasuse there platform could not handle that many text. it isnt my phone they say they said they did expect so many people to get the plans and use text. well for 50 bucks and everything is unlimted i think you should be ready for that boost

i’ve read these reviews n i had to leave a good one because everyone is beating up boost. i have been with boost forever. i am so satisfied. i understand ppl have problems but when i was with sprint, t-mobile, & at-t, i had the same probs that i have occasionally had with boost. they were all minor, nothin to stop the earth’s rotation n were fixed quickly….unlike with the mainline companies…. i also take care of my equipment and dont overload it or push it too hard. i recommend boost to everyone i know… im so much happier with my boost service than i am with any of the other companies i was with. im not with boost because of credit issues, i stayed with all the mainline companies for the service contract, was unsatisfied, and then went to the next one that i thought sounded great….only to b let down with costs, taxes, surcharges, and poor problem resolution. i’d rather get better service, a better plan, for a smaller price! i’m satisfied!

WOW!!! Thank you guys for the reviews. I just purchased the clutch phone, but havent baught any mins on it yet. The phone is still in the box. After reading all your reviews im definietly taking it back to the store tomorrow to get my money back ASAP!

I don’t have a review, just a question… does anyone know if Boostberry software works with an unlocked Blackberry Storm?

if i could rate boost mobile 0 stars i would do just that! the service stinks, the phone stinks, and the customer service is horrible! every time i call its someone who doesn’t speak a lick of English and pretty much don’t understand what i am saying either..ugh.. text msgs are unlimited but you can never send or receive them to even take advantage of what they offer. the web sucks because its slow and its basic mobile web no html browser. please save your time and money, i warn you!

I have been with Verizon, ATT, T-Mobile, Nextel, Sprint and U.S Cellular and Boost Mobile is by far the best for the money. Yeah the phones are limited and you dont have a very large choice, but do what I did. I bought a (Nextel, Sprint) Blackberry 7100i on ebay for $60.00 downloaded the ‘boostberry’ software into it and loaded Opera mini. This phone now has the capabilities to do what all the OVER priced guys do plus walkie talkie for only 50.00 a month. I have google, facebook, myspace, outlook mail, gmail, comcast.net mail and yahoo ALL come through with no problems. Full web browsing just like on my PC at home. I was thinking about checking in on the new Straight talk by Wal-mart…. Buyers beware about that deal… BOOST MOBILE Rocks for us here in Illinois.. Oh and the guy that doesnt get service in Chicago, you must have a bad phone because I go there ALL the time and the service is flawless!!!

Boost Mobile…all i can say is wow. They do make it sound like they have the best service but they absolutely dont. I swear it takes between two to five minutes most of the time to send one text message. And half the texts sent to my phone..ha! I can forget about getting those. Of course it sounded good because that’s how they lure you in but their service SUCKS! Sometimes to get a little you have to give a little. And if you want to get a better phone service then you’ll have to roll out a little extra cash.

I have the $50/unlimited on the Motorola Clutch.. All was great with my phone & service for about a week.. The clutch is a Piece.. OMG.. It doesnt work half the time, it freezes all the time.. I dont get half of the text messages sent to me.. And when I try to send messages I have to let it go to my outbox, turn my phone off, turn it back on, then resend the message from the outbox.. I called Boost & was told that there was nothing they could do.. && service.. what a joke.. As long as you stay on the main highway in our county & surrounding counties you are great.. but get off the highway & you wont have service.. I am not satisfied with the phone nor the service… I went & bought a new phone today and change service in the morning..

i like it because I had nextel and i was paying $70 almost $80 for just my two-way with out it being nationwide ande after nine and free weekend calls. Now since I have boost I have nationwide wakie-talkie, free unlimited texting, free web, free unlimited talking to any phone company and home phones.

I have been a Boost Mobile customer since they started. I’ve had past issues and found that the customer service people get this I could care less attitude in helping customers. Now the latest news…In the New York City area Boost customers have been having problems with their older phones….the reason is Boost Mobile Inc. has been doing an upgrade of the network & related hardware….but catch this.. The older phone may not work. So they make you come up with $20 plus dollars for a newer SIM card so your phone can work. Not even offering any full credit. Yes I’ll grant you that you get a miserly ten dollar call credit but the simple fact is more $$ coming out of your pocket for a situation BOOST MOBILE should eat the total cost of. It is not the consumer fault that BOOST decided to change to a better system. Why should we the consumer bear the cost? I think not

‘ If it sounds too good to be true..’ 50 per month for everything and no contract !! i did it and now regret it..if you want to use it ONLY for phone calls then its ok BUT texting , pics, interent NO WAY ! In a nutshell its like going from an xbox360 to the old atari ( that doesnt even work right ! ) lost 200 bucks…thought I would post to save someone else the money and aggravation.

I’ve had it for 6 months, gave it a fair try. I would recommend people stay away, unless you manage to get one of the older CDMA phones. Nothing but problems with call quality and especially lost texts. I’m changing asap.

I’ve been having a great diffuculutie ith boost mobile phones. The messages are being dropped and it barely sends and reicieves the messages.

My texting fails all the time!! Cant read or send! I keep getting a 500 error code that says to contact server! Where do I do that???

i use boost mobile unlimited 50/mo i am wondering why if theis reviewer really did check out the plans like people usually do check out plans why does this reviewer only list the highest cost part of the boost plan…i say check around….where else can you get unlimited calling unlimited texting with no stupid data charges that you already pay for with your monthly payment????also unlimited internet….all for 50/mo

Horrible! I had the motorola slider & my sister had the clutch. The battery dies really fast when in use. I never had any other phones die so quick. Lets just say if the phone is going to be in use for more then 30minutes make sure you have it plugged in. Mesages take forever to go out. Service is not as good as others but I guess you cant expect it to be the best. Internet goes quite fast. Pictures in both phones ive used could hardly see. Other then that the motorola i856 is a very nice looking phone with features and a nice screen. The motorola clutch is ok but has a rather small screen and cramped keypad. I just had to go back to metro pcs.

After being a customer for 4 months, they changed my phone number and turned off my service.

The unlimited calling rocks. I do occasionally have issues with ‘network busy’ and I don;t live near any major cities. The text messaging is basically non-existant. Also on the i335 the internet basically consists of basic CNN news and weather as most of the sites don’t work on this phone. So if you get Boost just keep in mind that you will have no text messaging despite their ‘unlimited text’ claim. One example is that when I pay my bill at the end of the month, about 5 days later I will get a text that says my payment is due, so on the texts I do get there seems to be a lag of about 10-15 days. Whack!

I have had Boost for about 8 mo. Phone isn’t the best, but the service has been great. $50 unlimited everything? It’s awesome. I haven’t had too many dropped calls, no more than I had with At&T. I do plan on upgrading my phone soon. My only hitch is texting w/o a keyboard, but now they have more phones to choose from. Overall, good phone, service and cost!

It was great for about 8 months, but I keep not being able to receive text messages–I now only receive 1 of every 3 messages sent to me! I’m currently shopping for a new plan, but have $67 on my account, so I’ll have to wait a month, which is SUPER frustrating.

Telephones are horrible. The service it is not unlimited calling. I cancelled the service right away.

wow this plan sound greAT AND MY FRIENDS AS ONE IT AND IT WORKS GREAT FOR HIM

worst service and phone that ive ever had. dropped almost every call couldnt receive most texts that were sent to me. boost is a huge waste of money and a giant headache to deal with. AVOID!!!!

I had boost for 3 months approx. at first I liked but eventually I start getting bad reception. On the phone, callers sound clear, but on the called side they could not talk to you. According with them your voices sound broken all the time. Also, I was living in a Complex Apartment in Raleigh with a lot trees, which was normal to me having trees; however, I had to go out my Apartemnt to talk! I did not like it. In 3 months, I complain so many times. So, it was chearper in compare with Verizon, but it did not work for me. I wish BOOST would take more action on it and increase more towers like verizon because the price is not too bad, $50 plust tax when you pay with credit card or debit card. I has a bad experiences with them. Should I recommen this service!! I am not sure!

0/10 stars, even. Don’t get boost mobile. Their customer care reps are rude and poorly trained, the service sucks, and the phones are horrid. Texting takes too long because messages have a tendancy to just SIT in your outbox, and never get sent. :/ And half the time, I don’t recieve texts people send me. It drops too many calls, has no service in the most illogical places, and is just generally a waste of time and money.

Boost mobile is a scam and a rip off i Purchased a 129.00 phone for my 16 year old she mainly texts i wanted something that she could get unlimited texting with and we would have control over the cost well the phone got no service where we live it worked in town but does not work 2 miles out of town so we took the phone back to the retailer less than 24 hours after i purchased it. I already paid ahead for the unlimited service for a month they will not refund any of the money or even let me transfer the service to a different boost mobil phone which my older daughter has so basically since there service sucks you pre-pay and they keep the money it’s a RIP OFF!

I have had Boost Mobile for about 1 year and before that i had verizon which was good service but way too expensive. So ever since i switched to Boost i have never had a dropped call and i go from Los Angeles to San Diego and over the border and i can still receive texts and calls. I have also been all the way up to San Fransisco and i never got a dropped call. I receive texts normally and all the time. I can always view them and send them out too. I have the Motorola Krzr I do not know if people have bad service because of their phone or not but my service is great. I would recommend this to ANYONE if you are paying to much for you service get this. -I pay $50 a month plus $ money I add to call to mexico. – I get Internet – Unlimited Calling and Texts(pix,vids) – You can also get Unlimited Walkie-Talkie but the Krzr doesnt have it. The service is great the only downside of Boost is the small selection of Phones. So now Im going to Get the nextel i8350 and unlock it. 🙂

STAR RATING 0- out 10 ill give it a 0 10 being the highs and 0 being the lowers…I’m thinking getting Metro-PCS I have Boost Mobile now. for 3 year’s now. I’m sick tried of Boost Mobile. Drop Calls. I had problem with them all the time its like I call them every month with a problem people say they call me an it never shows up on my headset, call last only 15 min at the most. cheap phones. not that many to pick from. they only have 3 phones to pick from if you want the unlimited boost c29 q385 qarzy or whatever it call i had all of them. its sucks the phone always breaking down. that’s why i want to go with metro-PCS they have many phones i want the blackberry or touch phone. I read all the reviews some are like i know its real like the talking to them over the phone its very poor English but the service is that that bad i know some people with them now and they never have problem with they service it seem like they happy with it. I’m for real about this people i call boost mobile so mush at time i get the same person an i don’t know if i talk to them they say hi you again having the same problem lets see what we can do. boost mobile is good customer in way but bad service what i mean in away is when i was having problems with the drop calls and people call me and at times it wont show up or pic wont come to my phone they sent me a new phone they said they was going credit me after the report is close they they lied. i didn’t get shit but $5 and i just paid my bill i was not with working service for 3 weeks only credit me $5 and i paid $53.33 for Unlimited text messaging, Unlimited pic and Internet. the Internet sucks so it time for a change. i have boost mobile to much of my money i always had problem with my service even the 1st week i had them now 3 years later still having problems. i gave boost mobile $1,919.88 so far an i not getting what i paid for so I’m done with them. so here come metropcs! hopefully i would not have any problem with them. by the way the only problem i have it the phone i want cost $300-500 BlackBerry® Curve™ $$399.00 and the Samsung Finesse $$349.00 i don’t know which one to pick maybe you people can help me . i want to get on yahoo IM search the web, download youtube video or even better watch it without downloading.. thing like like a little mimi computer but a phone i know its metro like like that in the smart-phone just yet but it a lot better then the phone boost mobile haves. so anyone can help me which phone you think good for me i like the touch phone but everyone telling me blackberry is so much better but i like to touch some one tell me which one is better and why and why not thanks email me if you like to tell me so reddvelvet1986@hotmail.com in the subject put in metro-PCS or just say it on here but it would be a lot easy if u email me tell me thank you again

Bought a motorolla I335 on Oct 1st for a total of $150.00 upfront money, and by Oct 14th the phone quit working and the retail store, as well as motorolla were not willing to help. The closest thing that resembled assistance was sending my phone back to motorolla which would result in not having a phone for 8 to 10 business days. $150,00 for 13 days is no bargain. Dedinitely designed for people that are perceived to be with out credit or the means to rock the boat. Huge rip off

I know people who have boost mobile or cricket and have such services because they don’t qualify for credit with a major carrier. Then they have the nerve to complain that they aren’t treated like god. Many (not all) have nowhere to go other than prepaid services because they chose to ignore previous responsibilities and it’s caught up with them. You get what you pay for, and if no one other than boost mobile, cricket, or metro pcs will take you, then it’s your own fault and you have absolutely no right to complain.

The phones are priced to high and the reception is very very bad. Im in Chicago and 98% of my calls out going or in coming had a bad reception or dropped call.

i have boost mobile and i really like it, i have the motorola i9 and it’s awesome. it has so many features. it was a bit overpriced but i can’t really complain because it doesn’t require a contractand call quality is great. i haven’t had any problems yet. Don’t believe the crabby people with bad reviews.

I have the I465. While I really like some of the features and the sound quality is good, I am completely annoyed with the texting. Whenever I send a text, it goes to my outbox and STAYS. It never gets delivered. I am an avid texter so this is more than annoying. I expect my phone to work and to work everytime. When I first got the phone a few months back, this was not a problem. Texts went just fine. But now, it’s a problem.

THIS IS VERRY GOOD SERVICE IF YOU LIKE TALKING & WEB $50.00 WELL SPENT I USE OVER 6,000 MIN. PER MOUNTH

After reading the review, I am not going to have a boost mobile. Thank you very much for all of you because you save me a lot of hassle, time and money.

Boost wants to charge $299 for the I9 phone. Have they lost their minds? Send a text message can be a nightmare. Sometimes I get 10 texts all at once. Most of them were sent hours prior to actually receiving them. I also try and send a text message and receive an error message that says, ‘transport error’. What’s up with that? Boost rarely works outside of larger cities and bigger towns. I am going back to Verizon and pay MORE.

Just FYI, I paid on a prepaid phone I had through Alltel and LOST the entire amount after 90 days. They told me on any prepaid phone with ANY carrier there is no such thing as prepaid $ being rolled over…I thought I was paid ahead for almost a year, not wanting to bother with it…and they KEPT my $$$. Went in to a retail store and they couldn’t help me. I pay monthly now, it’s a hassle, but keeps ANY cell carrier from literally STEALING your money!!! BACK TO BOOSTMOBILE. My experience with them has been crappy, cheaply made-overpriced phones, dropped calls, dropped txt messages (incoming AND outgoing), duplicated charges/withdrawals, undependable reception, etc. I know a LOT of people that have went to BM, and at one time or another, they always have encountered problems. I think the problem with cell phone carriers is in regulating. Someone is NOT doing their job. PLEASE, follow through with any complaints with your local BBB, the BBB in Sunnyvale, CA (for Boostmobile), the Attorney General’s office in your home state, and any other agency, FCC, etc. Remember, cut/paste your complaint and keep it in a Word Processing file on your machine. When you start going into these online sites to file complaints, you might need it, plus, it saves time. Honestly look for Boostmobile to end up in a class-action suit, but how will that help us individually? That will simply serve to pad some attorney’s pocket, and spread across the board, consumers will get ZILT.

Boost mobile is great for the unlimited plan except for the service. Most places have no service which sucks and it drops alot of phone calls. I can’t even do three way calling and I have the 50 dollar unlimited plan. I am trying to switch to sprint but they wont take the number since it is the same company which makes no sense. I might have to switch to verizon.

I have had Boost three different times over the past 5 years and nothing ever changes. They have not expanded their coverage area and I am still have the same messaging issues today I experienced the first time I got a Boost phone. I prefer to pay ATT $90 a month for better coverage and no messaging issues.

I live in colorado and the service is not good at all. They offer Unlimited Web and GPS but the service is BAD!. Internet (or web as they call it), is only access to their own little group of sites and not the actual real web like google, etc. The GPS is horrible! Accurate directions but updates too late. By the time I got to my destination it is barely telling me to exit on next right… UGH!…….

BOOST MOBILE GOOD FOR MONEY SPENT $50.00 FLAT & NO SERVICE ON PHONE STAYS LONG POWER PHONE OFF REMOVE BATTERY FOR 2 MIN. THEAN POWER PHONE BACK UP ALL SHULD BE FINE

Really…? This service is horrible! I’ve had the Monthly Unlimited plan for almost 3 weeks and have had nothing but problems since the first day. After 6 calls to customer service I still can’t send or receive text messages. I’ve tries the ‘master reset’ and the ‘feature reset’ and still have problems everyday. This would be a good plan if the service actually worked, but I doubt that even after spending $200 on a phone and service that I will renew this service next month.

You do know Boost mobile is pre paid nextel, which is owned by sprint right??? The service is EXACTLY the same as NEXTEL so if you had no service issues with them then you will be ok. The only difference is your bill will be lower, you might even be able to use the same phones if they arent too old, you can get a boost sim card+$10 credit for $10 and try it out.

Looking for a cheaper plan I have had Nextel for 9 yrs b-4 that ATT when Att merged they went from great service to one of the worst so I switched to Nextel 8 great years now since Sprint took over and merged with nextel the service stinks plus it costs $$$$$ LOOKING TO MOVE ON was thinking of Boost but all these comments have scared me off a little. How is survice in Los Angeles and Oakland, ca. areas?

Rating should be 0 star! I have Boostmobile pre-paid plan for a few years. I always recharged within 90 days, but because I don’t use it that often I have a pretty big balance in my account ($114.35 on 9/4/09). In September I inadvertantly missed the deadline for recharging. I did it 1 1/2 day later on 9/6 morning. I found that they have taken the entire $114.35 from my account! I called them immediately to inquire. The customer rep couldn’t figure out what happened. I was transferred to a tech rep who said I missed the recharge date and they removed all balnace from my account. I protested that I have been good customer for a long time and this is the very first time I missed it by only 1.5 days, I asked them to waive the ‘penalty’ just once and restore the balance to my account. But I was told she could not do it so she transferred me to her supervisor on my third request to speak to the super. The super insisted she couldn’t help so I insisted on speaking to the manager. The manager said she could only submit a case to the executive and I could check the result after 24 hours. That phone conversation lasted 24 minutes. One day later I called to check. Again I went through the entire explanation process and several clerks later Iwas told the case’s verdict was: complete, closed, valid. I then went to their website’s contact form to complain and requested the contact info for their director of ‘Care Management’. The reply came one day later and asked me to call their customer rep.! I called and was put through the entire loop again to no avail. They robbed me of $114.35 just for being 1.5 day late for the 1st time in years! I plan on filing complaint to FCC and BBB. I will also broadcast this to every board I can find. Boycott Boostmobile!

I was using Cricket and really liked the service, but the calling areas were way too limited! So, I swithched to Boost. I must say, I have no problem with making and receiving calls. Sound is clear and have not had a dropped call yet (only had it 2 weeks). Texting is slower than Cricket, but can deal with it. My main concern is that I can not download pics that I receive. My I883 will start downloading, and then abort after about 32% on the slide bar. So far customer service has not helped with the problem. Customer service could be a whole lot better!!

Ive had verizon for 6 years, i got tired of paying $150 a month and sometimes $250-300 for a plan that wasn’t even unlimited and no two way. Their cust. service was excellent but it wasn’t cheap…. i went from an awesome blackberry curve 8330 to an i465G clutch (which i love), its NOT the same level at all but i expected that, YOU GET WHAT YOU PAY FOR…. WHAT DO YOU PEOPLE EXPECT OUT OF A $120 PHONE AND $50 A MONTH SERVICE???? If you don’t like it then go to verizon/ATT and pay a several hundred dollar deposit plus pay $100+ for a phone and be locked into a contract for 2 years with a bill of $100-200 a month and a $175-200 dollar early termination fee and quit whining. My boost service is AWESOME for what i pay, its not perfect but neither are any of the others, i live in a major city and i have no problems with service, i know they are improving and getting better now because they were overloaded for a while with people switching from the other ripoff carriers, many people with boost have no problems with it as long as you dont expect too much. if you want to download stuff all the time and get online and all the fancy crap you have to pay for it, if you want a phone that you can call without worrying about minutes and overage charges all the time ITS GREAT!!!

I have had the i335 for a week now and from day one the service is the worst yet. Customer service was very polite but that doesn’t change the fact that I cannot use the phone in peace. I have had t-mibile for 5 years with maybe 2 dropped calls while traveling 800 miles from NY to ATL and that’s it. While trying to save money I chose boost mobile. I must have been spoiled by t-mobile. Go figure

ABSOLUTE WASTE OF TIME AND MONEY. I had Boost for a week and then moved my number to Helio. I literally dropped EVERY call the 72 hours prior to switching. Even the customer service was a joke just to get my real account number so I could port my number. Seriously not worth your time.

If I could rate Boost Mobile’s service with a minus star rating I would. I have had nothing but problems since march 2009. Dropped calls are the biggest problem. Everyday I have at least 5-8 dropped calls. No service indicator comes on all of the time. I live in a metropolitan area not out in the boonies. I plan on dumping Boost and going back to Virgin Mobile ASAP.

I’ve been a Boost customer for over a year now. But the customer service goes from ok to really bad. I spent over an hour last week on the phone with customer care just to change my mobile number. In all, got transfered to 4 different people throughout the company. First the Boost care rep couldn’t complete the request, then for some unknown reason, he transfered me to someone from Sprint or Nextel. The rep at Sprint/Nextel didn’t understand what I wanted. Kept asking me if I wanted to port my number to a new service. I found myself practically yelling at her. Simply saying ALL I WANT IS A NEW BOOST NUMBER! Kept getting put on hold. After repeating all of my account info three times in a row due to a bad connection (with other reps laughing loudly in the background). Put on hold again before the woman comes back on and again, transfers me BACK to BOOST! So then the connection was almost non-existent. Couldn’t hear this new Boost rep for anything. Thought I was talking through a can with a string attached..By this point I was wondering if any of it was worth it.. Even the walkie-talkie service works well for only about 5 minutes of a connection before the ‘boinking’ sound starts followed by ‘user not available’ or ‘user in data’..I used to use the old Nextel service on the job back on the mid-90’s and don’t remember the direct connect being as bad as it is now.. So after all was said and done with customer service,I discover that I got $10.00 deducted from my balance for a ‘Market Transfer’ fee AND a ‘walkie-talikie number change’ But here on the Boost FAQ’s it states that up to 3 number changes are free, THEN YOU ARE CHARGED $3.00 each one after???!! On top of that, yesterday I got my call dropped and my phone read ‘No Service’ for almost an hour before the signal returned..I’m on the $50.00 unlimited plan on my i335 boost phone and pay-as-you-go on the second i425 family phone and I guess the old saying is you get what you pay for. They really need to overhaul the way the company deals with it’s customers and not just rely on pricing and value deals to keep subscribers.

I used Boost for a few years because of the $1.00 a day PTT service, which was compatible with my husband’s Nextel work phone. Also, my daughter and son each have a Boost phone so the $1.00 a day to talk to my family was great! Service is good because of the towers in my area. … the problem? My husband recently purchased a boost card to add money to my phone and the card was ‘locked’. I called Boost and they said to speak to the manager of the store to unlock the card ‘coz they probably swiped it wrong. I called CVS (81 Milk Street, Boston, MA 02109) and they said the card was swiped correctly and shows on the receipt it has been activated and that they can’t reimburse us money because the transaction is through Boost. CVS told me to call Boost back. I did. Boost told me to fax a copy of the receipt, Boost card (showing front and back of card) and to write my name, cell phone number and 4 digit code on the paper. They told me within 4 hours of receiving this fax I will automatically have the money added to my phone. After 4 hours… nothing. I called Boost, they said they received my fax and told me there was nothing they could do ‘???’ I asked if they could send me a new card or reimburse me my money… all they could say is ‘we’re sorry but there’s nothing we can do’. I asked them if they were seriously gonna rob me of $50.00 … FIFTY DOLLARS!!! They said ‘we’re sorry’. I can’t tell you what I said to them because my comment will be deleted by the moderator of this site but you can use your imagination. Oh.. this discrepancy went on for six days. I went to my bank and filled out an ‘ATM/DEBIT Card Dispute Affidavit’ to stop these crooks from stealing my money. I have a few more weeks to hear from my bank. I asked my bank if Boost will be aware that I’m doing this, they said yes. I’m glad. Hopefully my bank gets the $50.00 from them so I can stick it to ’em! I’m guessing I wasn’t important enough to deal with since I was only a ‘prepaid’ customer with no ties to a cell phone plan… it’s the only thing I can think of. So, after this experience I only have two words about Boost…. ‘THEY SUCK!!!’

I change from Metro PCS to boost since they covered more areas and had the WT feature. What a disappointment Boost is. I am switching back to Metro and what piece of junk phone is the Motorola i776. So I decide to cut my loses at this point and return to Metro PCS……

Awesome plan and coverage. PTT works awesome. Text is annoying phone must download messages…not recommended if you enjoy texting. Very poor web browsers. No smartphones. Outdated technology. Menu screens look like they are straight out of the 90’s almost. Newer better technology and much better phones will get them 4 or 5 stars.

Only one complaint, and that is the phones, the battery life on the phones is terrible and has been for years. Otherwise this is a great service, but 3 days standby on a phone is not acceptable. I stick with Nokia, Nokia is the best, 10 days standby and sometimes more. Boost likes Motorola for some reason and all their phones have bad battery life.

Boost has been pretty good for the money. I use it mostly in Chicago and southern Wisconsin. Reception can be touchy a lot of the time, even in Chicago. The most annoying thing is quieting the phone. It has an obnoxious Low Battery alert that won’t shut up even in Silent Mode and it won’t even let you shut the phone off. I had to take the battery out to kill the Low Battery warning chime. Luckily I wasn’t in a theatre or in class or something. Texting is very cumbersome. The internet won’t load a lot of sites. Entering internet passwords is very frustrating because the phone automatically capitalizes the first digit even in lower case mode, you cannot enter periods if it is in Word Mode and if there is an @ symbol in your username, it’s a pain to navigate the phone for that. The texting in general requires a great deal of keypad acrobatics. The ear speaker distorts quite a bit, so I have to have callers repeat what they say a lot. I’m going to hold on and endure with these drawbacks and see if they introduce any better phones. Their current lineup–even the pricey phone sets aren’t that good.

Tired of paying Verizon so much money for so many years,it was fine when times are good and you have money to burn… Switched to Boost….phones are clunky and dated but unlimited calls ,texts,web,and walkie talkie cannot be beat for $54.07 a month…. I have had 2 dropped calls out of 100..no complaints here… excellent deal and the walkie talkie feature is awesome as the wife has boost also now…..I recommend Boost in Tucson,Arizona

i was going to get it but after reading all the rivews im not going to get it because 80 percent of the ppl said it SUCKED so boost you suck!!

I have Sprint now samsung instinct s30 and paying almost 80/month and it’s only all data plan not unlimited and now thinking of going back to boost to save money my sister has the unlimited plan and she uses a Nextel i880 and works great never had a problem and my daughter uses Nextel i870 with her boost sim card and works great to sometimes text are slow but works great in my area (Lawrence,MA) I was thinking about Metro but they have taxes and other fees and alot of droped calls but anyways going back to boost always worked great for me still have my Nextel i850. Can’t beat 50 bucks a month for everything plan. You should check the coverage area first before going to boost cuz that most of the problem with the service area but in my area it work great 5 bars always

I HATE BOOST MOBILE! They have wiped out the memory and told me I had to buy a BOOST moibile phone over and over and when I would not do so and use my Nextel COMPATIBLE BLACKBERRY that is when they completely wiped out everything on my PDA (yeah passwords and job information) and etc…Then they (even though my account is password protected LOL on that one) constantly allowed third party vendors to take 6.99 at a time WITHOUT my permission then proceeded to tell me THEY WOULD NOT REFUND THE CHARGE AND REFUSED TO BLOCK THAT PARTY…I am turning them into the FCC for this as what the rep said was EITHER move your sim card to a BOOST phone or buy one to block it yourself….SCREW BOOST I AM TURNING THEM INTO THE FCC AND THE STATES ATTORNEY GENERAL as they DO ANYTHING THEY CAN TO TRY AND FORCE YOU TO BUY A BOOST PHONE.

I absolutely love my boost service. The phone I have right now sucks,but what can i say? it’s 3 years old! And sometimes the txt doesn’t work right,but it is improving as I can tell everytime I use my phone. When I get the money, i’m getting the i9. The service is outstanding and I can even go in the BOONIES!! yes the BOONIES aka country and get service. so,all you folks who are whining and complaining, yall need to get over it. i mean c’mon you are paying 50 a month compared to 100 plus. Just 2 let yall know about verizon and page plus,they both charge ROAMING and BOOST has no ROAMING. You either have service or you don’t and that’ s what I LOVE about them, NO ROAMING and NO ROAMING charges out of the butt. They beat Virgin Mobile,Cricket,MEtro PCS,Tmobile,and the rest of them! You get the most for your money! I love it and it is sooo soo awesome! You go Boost mobile! Keep on adding them customers in!! I recommend BOOST TO EVERY1! NOTHING BEATS 50 BUCKS A MONTH FOR THE GOOD SERVICE THEY HAVE! All of you people who hate on boost are just impatient and can’t wait for their service to improve. One day you will feel sorry for hating on them ,as they will have the best coverage EVER w/ NO ROAMING!!!

is good if u talk a lot if u dont want to pay a lot, if u text a lot and to walkie to kie outside us. is the perfect plan. the only bad thing is that the technology on this phones really suck

DO NOT BUY THE i776 the customer srvc rep. even told me that phone sucks! thats pretty bad! i have no srvc and i have only had the phone for 3 days plus the phone sucks! my brother has the clutch and its great! cust. srvc doesnt want to do anything for me and wont give me a # for corporate! they also claim that they can only give 1 $5 credit per mth for the same problem! which is crap. i have heard alot of good things about boost just if u go with boost DO NOT BUY THE PHONE I DID! i776

LOOK EVERYBODY STOP HATEN SO MUCH THE MATH IS SIMPLE, YOU CAN PAY 100$-200$+ OR MORE EVERY MONTH, AND ANY SERVICE YOU GO WITH HAS SOME KINDA PROBLEM, BUT FINALY A COMPANY IS PUTTING FORTH EFFERT TO PROVIDE CHEEP PHONE SERVICE FOR THE LOWEST RATE POSSIBLE WHAT IS IT?, NEXT YOU’LL WANT A FREE CHEESE BURGER WITH YOUR CELL PHONE, JUST BE THANKFUL. ‘ KEEP GOIN HARD TO THE PAINT BOOST’

wow this service and phone is so bad the screen goes out first fallowed by the ear piece so you have to use the speaker phone then the battery and charger and then wait till you see what they tell you about service when theres a problem they will tell you bring it back to where you bought it guess what where you bought it is just a retailer plus theres no tech support its a joke and i work for them

I have been with other carriers, sprint, nextel (when they were separate), tmobile, att, everyone and nothing beats boost. I have the unlimited pland as does my husband and couldn’t be happier… I have only have 2 calls dropped and that was because i was going over a bridge… everyone i know has boost. they’ve tried that cricket crap and sorely found that cricket is a rip off with roaming…. i have to say it… I LOVE BOOST!! i just wish they made blackberry kind of phones, this new clutch looks good, but i think i’ll wait a few phones to make sure they get the kinks out 🙂

The unlimited plan looks good on paper. BUT why does it take days for a text to come through???? Something is wrong with Boost. I’m going back to Cricket…

I got the i335 and my wife got the i776 from a retailer in our city. The i335 is one tough little hombre. 😉 Both phones work great. The push to talk is superb, with quick respose and low latency. The texting function works faster than others have posted, but it’s not a deal breaker since we don’t text often. The Internet browsing is basically limited to WAP, but works well enough to get basic text-only sites. In a pinch, the i335 can be tethered to a laptop, but speeds are less than dial up. Call and voice quality are loud and clear, both incoming and outgoing. At $50 per month per phone, this is a much better deal than we had with AT&T or Verizon. No taxes or surcharges to bollix up the budget. The few times I had to call customer service my questions were answered and issues addressed. We use Loopt, which is great. We never have to ask, ‘Where you at?’ All in all, we’re getting the best bang for the buck. If I had any friends I would tell them about this. 😉 Hope this helps. 🙂

People can talk Bad! but Boostmobile is the best…I used Verizon, Sprint, Cingular, Cricket they all ok…but Boostmobile is real phone Co…no jokers or payasos

If it wasn’t for the fact that I need NexTel Direct Connect for work, I’d NEVER have boost. The DC works well, but regular phone service in my area is the worst. You can drive down the road with 5 bars and a minute later have ‘No Service’. They drop my calls all the time and getting a signal sometimes means standing outside. This all depends on the area I’m in. I suspect those that love boost must be in an area with strong signals.

Had problems from the start with poor quality calls and dropped calls. Traded with an identical new phone…same problems. Kept getting error code 401 which TECHNICAL SUPPORT had no clue about. The customer no-service people do not want to switch you to TS and want to ‘refresh’ the phone and get yo off the line. I switched to Straight Talk and hope for better results.

Great service for a great price! It works really well in the San Antonio metro area. Cannot tell about service in the boonies….

I love my new boost plan I wished I had found u last year.but I dont like any of the phones.can u tell if there is other tipe of phones I can used with the same sim card.

Boost Mobile blows somethin’ awful. I bought the Motorola Clutch. I got it started (got $5 just for creating my boost acct) and noticed something right away. The Moto Clutch doesn’t have expandable memory, and the screen’s resolution isn’t good. Anyway, I began to text and noticed that it was taking a looong time to send/receive texts. Long story short, Boost doesn’t offer both SMS and MMS messaging. ONLY MMS, so the msgs take quite a while to send and receive. Sometimes I couldn’t even send or receive them because I had more than one being sent to me. I do not recommend Boost unless you don’t text.

HOW DO THEY GET AWAY WITH SELLING BOOST AS A PHONE IN THIS COUNTRY! IT’S OBVIOUSLY A RIP OFF. EVERYONE WHO HAS BOUGHT IT HATES IT. IS THERE NO GOVERNMENT HERE ANYMORE ON RIP OFF COMPANIES? they give all thier money to nascar and dannica patrick when they should be forced to upgrade the quality of the service that they falsely advertise!

i have had boost for about 3 weeks and i dont know if its the phone or what but atleast 3 times a week for about 30min i cant open my text messages or send any out im very unhappy with this service i should have stayed with my old provider,i have the motorola i776 what a waste of money not to mention the 3 blank messages that i cant delete but the message icon keeps blinking GARBAGE

i have a i425 and yu can’t do anything no free ringtones.when i first brought my phone the text messages took a whole day too start anf the activtion takes a long ass time.and my charger broke and i couldn’t charge my phone for days because of that.now i charge my phone on the xbox or my cable box.but other then that boost mobile is okay.i have the dollar-a-day plan and i can text unlimited and talk free too nextel ,sprint(even tho there a rip-off)and boost mobile carriers and after 9 im free all the way up until the next morning at 7..