View All Straight Talk Reviews

DON’T GET THIS PHONE There is no such thing as Customer Service with Straight Talk. They may have Technical Service but it is certainly not Customer Service. It took 10 calls over 5 days and 4 hours of my time to get the phone activated properly. They said it was a rare problem but never offered a refund or a replacement phone even though I asked repeatedly. All the reps read from the same script and I would have to yell to get them to transfer me to a supervisor. They did replace the 5 lost days but won’t offer anything as compensation for the time and total aggravation I went through. This is not an exaggerated story nor am I ‘stupid’. The problem is with Straight Talk, not the customers.

I just bought my phone yesterday. It only took minutes to activate, so I was thinking it wasn’t going to be too bad. Then, today it stopped working. Tech support is worthless. I am going back to Sprint.

I ported my verizon phone number using the ST website. Port initially went fine. I was able to send and receive calls for one day and then my number got disconnected. Imagine my surprise when I called ST customer service and they had no record of my initial port even though the phone was working for a one day. Luckily I saved my printed transaction number and they were able pull my account. Since it’s Sunday, the customer service in the Philippines couldn’t do anything other than saying to call customer service tomorrow. If you depend on your phone for work, I wouldn’t trust ST. You get what you pay for.

OMG. The horror stories get bigger better and more often. I guess good is still winning over evil notwithstanding.

My husband and I both have the Straight Talk phones and LOVE them..we have had them for about 6 months with zero problems..it is great to know that we are no longer being ripped off…we can talk as much as we want and text and know exactly what our bill will be..our phones pick up everywhere without a problem….I had Sprint and Nextel before that and neither phone had good service inside my home…I had to go on the porch to talk..Love Straight Talk and the flat rate…

I love this plan, cricket and every other plan try to charge you for stuff that you never used and it’s hell going to corporate to have the mistakes fixed. Straight talk gives me no problems, and the activation literally takes no more than two minutes. It’s great and I’d recommend it to anyone.

LOVE THE PHONE AND THE FLAT RATE. HAD MY PHONE FOR 3 MONTHS AND NO PROBLEMS AT ALL. BEST DECISION I EVER MADE RE CELL PHONE AND SERVICE. MINE IS THE BASIC PHONE $39 AND HAS WORKED PERFECTLY. NO REGRETS.

I purchased Straight Talk as soon as it was available in my area. I have not had one problem with my phone. I am saving so much $$$ every month & can talk without worrying about going over on my minutes or roaming. Love the unlimited text. Love, love, love my new phone and the unlimited talk and text plan.

false advertising about 3 way calling. It is only on certain phones and you pay the same monthly cost. Customer service is very bad I sit on hold for 2 hours and still no one answered.

i just reviewed the straight talk and meant to rate 5 STARS, not 3. i love my phone and the low monthly rate!!!

Love ST. Delivers the basics for a great price. Thanks Walmart! I have had cell phone plans in USA Europe and Asia. I know the differences in service and value. ST is basic, no thrills, wireless…nothing more. Their customer service is okay, but okay is about indústry norm, … this is about value

I got my number to transfer, b/c my old cell is not working however the ST phone still keeps giving ERROR message when I try to activate! WHAT THE HECK! I HAVE NO MOBILE PHONE SOMEONE HELP ME PLEASE! TOO LATE FOR CS I cant get ANY HELP

Did you bother to read ALL the instructions before you screwed up your activation? Only those that don’t read ST’s very clear activation instructions suffer what you say (if in fact you are not an AT &T salesperson and trying to scare off ST customers).

I purchased this phone and have NEVER been so unhappy with a product. The activtion time is outragous and the CRS tell you different things EVERY time you talk to someone. I would NEVER recommend this company to anyone. Not even a starter phone for children.

I used my phone for 1 call and the entire display went white. Then the phone did not work anymore. I had to fight to get my 45 dollar unlimited card money back. I had the phone for 1 day. Needless to say I did get all my money back but now am without a phone. I was told that there was a ‘batch’ that was sent out that was defective. That makes me want to buy another – Not! It isn’t worth chancing imo.

And the beat goes on. Unbelievable stories. Where or where do you come from? There are 1844 postings besides yours and wow you are the only ones to have such problems. I’ll bet your character prototypes were created with a great deal of thought.

So I have the cheap LG that we’re mostly talking about. My first one: It worked good for about two weeks. Then I started hearing sizziling sounds coming from the charger when i would plug it in. The phone stopped ringing then it started getting really hot. When I called customer Service they said it was probably something I did or I used the wrong charger. the next day it started smoking. Soooo when I told them this they sent me a box to mail it back to have it checked by the manufacturer. I didn’t because I just went out and bought another LG. My bad….two more phones and no internet service on the last one and I had had it. I demanded I speak with the floor manager after the girl told me there was nothing she could do but send me a box and have me wait 10 days to recieve another…..ten days without a phone…My phone had been re-called…they are upgrading mine to the slider…..I will buy the slider and transfer my info to that one but I will still mail back the LG and get another……..seriously……..just get verizon

Sooooo….First I’m from Columbus Ohio….Second….Why would they be sending a different model phone and telling me they aplogize for the DEFECT if I was wrong…….right………….did you actualy read the rest of the posts? Seriously…..Also your message made no sense at all……You must work for them because I DON’T UNDERSTAND WHAT YOUR SAYING………..

I guess you are just unlucky. I have both the LG 220 and the LG 290 and both work fine and have since the day I got them. Chargers too. Oh and you bet I have read the rest of the posts. Since last November in fact when I and a million others since have signed up for ST. Do you see your story anywhere else?

Actualy I do! If I google ‘Recall on LG 220’….but as you can see they have removed her review just as hey did to over 192 people on here. So this is whats called silencing…..See the phones are made in batches….those serial numbers under your bettery tell them …where…and what time your phone was made…You should research what it takes to make a recall happen….X amount of people have to die or gotten hurt…. X amount of people have to complain….x amount of complaints must be filed with the Attorney General…… Why do I know this???? Becuase My friend was in one of those Toyota’s that was recalled….So after spending months in a lawyers office I think I know about recalls….So consider your self lucky your phone works. I on the other hand am not so lucky…So i suggest you take your working phone and call someone who cares whether you beleive me or anyone else….How about this…you call ST and tell them your phone charger is sizziling and your phone won’t ring at an audible tone and its burnng up….watch how quick they send you a little box…. Now back to Verizon….Verizon has one of the best Customer service networks out there….ST??? I DONT UNDERSTAND A DAMN WORD THEY SAY!!!!!!!! My name is Christine Heffelfinger I am a Digital Marketer from Columbus Ohio and I say STRAIGHT TALKS LG220 IS THE WORST PHONE OUT THERE AND THE CUSTOMER SERVICE IS SO BAD I WOULD RATHER CUT MY WRISTS THEN RELOAD MY MINUTES …oh yeah the prepaid option on the phone DOES NOT WORK………Steer Clear of this phone

I have had Verison even before when it was Altell, and AT &T, so I think I’m pretty qualified to give my opinion. I love the affordability of the program and I do get good service whereever I go. I live in AR but my phone has done well on trips to FL and layovers to there and whatnot. However, the customer support is poor. Currently, my LG is telling me the ‘internet service is not enabled’ even though I have the unlimited plan. I completely reset my phone with the guy twice, doing exactly as he said. But upon telling him that I couldn’t go to the browser like normal because this weird screen came up, he had no clue what to do. I’m still trying to figure out what is wrong. Plus, other times I’ve called to refill etc., their accents do tend to be hard to understand. Reception is fair, better than I had with AT &T, affordability is great, but customer support is lacking.

I know that I am wasting my time writing this because all negative reviews get ‘deleted’.Straighttalk is the worst possible choice anyone could make.Forget CS the product simply stinks.The only people who give it credit are the ones who can not get a cell phone and have to go for a contract free phone.These people are just happy to have a phone and of course they are going to say positive things about it.If you can can get a contract phone,go with Verizon Wireless.You will get a signal everywhere because the phone will roam.ST will not roam.Isn.t it worth paying the extra to know your phone will work when you need it!

I have had Straight Talk using the 45 dollar unlimited plan for over a month now. I read the negativity on here but disagree. To begin with, if you are wanting to surf the web like a blackberry, it’s not happening. I can google and use quite a few web sites, but theres no fancy stuff. I learned how to get mobile radar by saving site I googled as bookmark. There are no application downloads as I had with Sprint PCS. I agree, that they advertise it to seem lot’s better, but I’m not a heavy internet user from my phone and it’s good enough for me. I can make calls in places I never could with Sprint due to now using the Verizon network and even was able to get out at Lake of the Ozarks. I have had no problems with calls. I buy 45 dollar card ahead of time and have phone calender set to sound alarm when it’s time to renew. Phone card is better than auto bank withdrawl due to taxes added with auto method. If you use to a fancy do it all phone, you may not like it. If you want a very cheap unlimited plan with no frills, you cant beat it. Just my point of view.

Know why Wal-Mart’s prices are so low??? Cuz there making tons on money on a ‘Great Phone Plan’ ONLY to have to have the customers REPLACE THE DAMN PHONE TO USE THAT ‘Great Plan’ every 6 weeks!!!! Kind of makes this ‘Great plan’ a bit expensive!! Was told the phone was defective.(Just like many other people were told) Well THEY know it, but does anyone get their money back???? NO – THEREFORE Lower PRICES AT WAL-MART!! Guess your a winner as long as your not paying for the rest of the stores crap by buying their phones!!

Anyone know where to find info on how the browser works? Anyone else having trouble signing into aol mail? I can get to every other site except aol.

I have had no problems with phone, works great. I read the bad on here and wonder if some of you people were born yesterday. Whay number for anything can you call and understand the people now days? I just traveled from kansas to oregon and back with complete service. I do wish that they had a better phone selection. Guess I was just lucky, seems everyone else whines and whines like a bunch of itty bitty babies. Heres your silver platter with your pacifier and a fresh diaper. If you dont like it, sell your phone on ebay and get another phone company. You dont have a early out contract fee to pay. I wouldnt doubt if most of the complainers are unable to pay their old cell phone bills because they are wasting money on useless items and want the high dollar service cheap and are crying because it didnt go their way. I understand that some of you may have real issues and I hope the best for you and disregard my criticism. you can buy a defective anything out there.. cars, houses, condoms and food. I’m retty sure that most of you whiners are working for other cell companies, its kind of obvious.

At the Verizon Wireless site http://www.verizonwireless.com , if you compare the ‘red’ regular Verizon wireless coverage near Onalaska, WA with the ‘purple’ prepaid coverage near there, that will explain why there is a difference between the Verizon and ST coverage in that area.

I am so pissed right now because I have spent all day trying to get this phone operating and then you cant understand the customer service operators and they act like they hardly can understand me either. I bought a brand new phone and the phone was damaged and boy was I pissed. Walmart replaced the phone with no problem still waiting for service to be connected. Even though evertthing is already paid for. Im trying to be patient!

Love the phone….just can’t figure out how to get to aol or to facebook. No directions in the book. Help!

I’ve had the Samsung 451 Qwerty for about six months. Never had a problem with CS or service. I’m thinking of getting the 355. Couple of questions: How is CS in transferring my number from one phone to another within ST? Do I have to put in my entire address book again manually or is there another way? I do have a memory card in my 451 but it doesn’t hold my address book. Does the 355 accept the same memory card?

As I look at some of these reviews I have a few questions or should I say comments.To those who say they get excellent reception everywhere because it is on the Verizon network,you must not travel much.ST phones do not roam and if you are not within distance of a Verizon tower you have no signal.There is no way you get a signal everywhere.I bought one of these phones and tried it on my own.They have a lot of issues with ‘dead zones’.I am not here to bash anyone or any carrier.I just do not believe some of the ‘stories’ I am reading.These phones do not work like regular Verizon Wireless phones.There is no comparison.

I love my straight talk phone but I have a question. I did something to my internet on my phone and now it says internet service is not enabled. Will it be enabled once again when I put more minutes on my phone or will I have to go to Wal-Mart to get it enabled once again? Please let me know. Please and thank you 🙂

To Harvey. I agree that some stories may be exxergerated on this website. However, for those of you who really want to know about service… my family do roadtrips throughout the year. Upstate SC to Upstate NY. Go through I-85, 77, 81 and 88. I had one dead zone which was in the mountains of PA, I guess somewhere near Scranton. It lasted for about five minutes and that was it. We also do trips to Florida using I-85 and 75 and have not had a dead zone yet (but have only done this return trip once since I got this phone).

If you have to deal with customer service god help you. After 6 hours on the phone with them I went to my neighborhood AT &T store and got a Iphone. If you need a pre paid phone do yourself a favor and get one that has a local store near you that can handle customer service issues.

this is really great phone $45 dollars a month for free everything ia a good deal!!!

wowo are you serious everthing unlimited foe 45$ dollars a month thats great!!!!!!!!!!!!!!!

ST & HQ CS R both great with transferring ur no you’ll need ur old & new phone info and when u contact them just tell them that u want to upgrade, ur old Sd card will work with the new phone To least mines did, u can bluetooth everthing from ur old phone to the new one

Just finish talking to CS to turn off the pre-call vioce. it was very nice experience. I did not call right after I got my phone ( I activated it online) because I had read a lot of negtive comments about CS. Also I was more worried about my English since I have only been US. 3.5 years. But the pre-call voice was really annoying, so I decided to give a shot this afternoon. It turned out evry good. I waited about 10 seconds before someone talked to me, I was told need 1 houre waiting though. Her english was very good as my view, at least better than the one in Metro PC I was talking to before I decided to go for ST. I like my phone so far and look forward to more excitement

I bought a pnone 2 months ago and it was fine but when I upgraded it was an absolute nightmare. It has been one of the worst experiences I’ve had in a long time and I’m sorry but I cannot understand cs. I do not reccomend this phone to anyone

HEY THANKS, I TOOK THE PHONE BACK IT WAS DEFECTED. I MUST SAY THAT WITH THE EXCHANGE THEY LEFT ME WITHOUT SERVICE 1 DAY. UNTIL TODAY. THE CASHIER AT WALMART DIDN’T KNOW HOW TO ROLLOVER MY CALLING CARD INTO THE NEW PHONE. AND FOR THOSE PEOPLE THAT DON’T BELIEVE IT TOOK ALMOST 2 HOURS BEFORE I GOT MY INFO. PUT INTO MY NEW PHONE AND THEY TOLD ME THAT I NEEDED TO GET A NEW PHONE NUMBER THAT THEY COULDN’T GIVE ME BACK THE NUMBER I HAD. BUT IT TOOK LONG BUT SUCCESSFUL. I SPOKE TO A TECH. AND HAD THEM OVERWRITE THE INFO. AND I GOT MY OLD NUMBER AND MY USED CALLING CARD BACK IN SERVICE IN WHICH I HAD TIL MAY 8TH TO USE. INSTEAD THEY EXTENDED IT TIL THE 23RD OF MAY. CUSTOMER SERVICE IS THE WORST I EVER DEALT WITH. IF U GET A HUMAN BEING IT IS A MIRACLE. BUT THANKS LANA FOR UR ADVICE.

JUST WANTED TO SAY YOU CAN’T BEAT THE PRICE OF ST. I HAVE THE $30.00 PER MONTH PLAN AND DONT EVEN USE IT ALL. AND ….. THE MINS,TEXT, AND WEB ROLL OVER ! PLUS +++ I CALLED CHASE BANK AND THEY HAD SOMEONE IN CS IN THE PHILAPINES. HAD TO TALK SLOW AND CLEAR AND BE PATIENT. CS AT ST WILL HELP IF YOU ARE NICE TO THEM AND TALK SLOW. REMEMBER IF YOU ADD UP WHAT YOU SAVE EACH MONTH (FOR ME I’VE GONE FROM $80.00 A MONTH (FROMER SPRINT CUSTOMER) TO $30.00 A MONTH IT’S A BOAT LOAD OF MONEY AND THATS WHY CS IS IN ANOTHER COUNTRY. I AGREE WITH PEOPLE WHO WRITE ON HERE ABOUT ST CUST SVC BEING SO BAD TO SCARE NEW PEOPLE. IT’S NOT TRUE IF YOU LEARN HOW TO TALK TO A PERSON WHO’S 1ST LANGUAGE IS NOT ENGLISH. I MEET PEOPLE FROM ALL OVER THE WORLD EVER DAY LIVING IN SOUTH BEACH(MIAMI BEACH ,FL) AND FIND A WAY TO HAVE A CONVERASATION EVEN WITH PEOPLE WHO KNOW CLOSE TO NO ENGLISH. IT’S JUST THE NORM OF MY EVERY DAY LIFE WHEN IM OUT BY THE OCEAN WHERE MY CONDO IS. PLEASE BE PATIENT AND SPEAK SLOW AND CLEAR AND YOU WILL GET RESULTS. IF THE CS PERSON MAKES AN ERROR TAKE A DEEP BREATH AND EXPLAIN WHAT YOU NEED TO USING DIFFERENT WORDS AND THAT WILL HELP SOLVE WHAT YOU NEED. I’VE BEEN WITH ST SINCE DEC 09′ AND NOT ONE PROBLEM ! STAIGHT TALK GETS NOT 5 STARS BUT 10 ********** STARS ! I ALWAYS WISHED I COULD HAVE A CELL PHONE TO USE ALL ACROSS THE USA AND PAY MAYBE 25 OR 30 $ PER MONTH BUT NOTHING EVER EXISTED UNTIL STRAIGHT TALK. KEEP UP THE GOOD WORK STRAIGHT TALK. ALL THE BEST, DJ

notice how on this forum if you say anything bad about the service itself they cut your review.I added a review about my sons phone voicemail going to someones AT &T voicemail and they dumped my review,must have something to hide.

Think about how preposterous your story is. Can’t happen on ST. No way. Unless your son hacked into AT &T’s system and then I wouldn’t advertise that if I were you. ST (Verizon) and AT &T are on different systems with different data bases not to say one is CDMA and the other GSM. You do tell a great horror story just unbelievable to the sane.

Today is the 4th time I’ve called ST customer service to activate and port my Tracfone number.I got the run around about their system not accually creating a ticket to transfer my number. Now I was told my $30.00 card was no longer any good, so they issued another free and RESTARTED the whole process again. Its been two weeks I’ve spent trying to activate this phone. I really don’t think its going to happen!

I’ve had my ST phone now for 4 months i’ve never had any problems with it i love it i use to like conract phones but my bill was over a hundred dollars i cancelled my account from verizon and now im with ST i will never go back

I just traveled from Arkansas to Ohio and I had service everywhere but in and around Bowling Green Ky. I like the service- works fine for me and you can not beat the price.

Just got ST yesterday. Can not say too much about it, however, one thing that was surprised me was that it only took me about 3 minutes to port in my number from Verizon. I ported in my old munber via the ST webside, so no CS issue.

I recently upgraded from the st motorazr to the samsung r355c. Love the phone but cant seem to download ringtones from myxer and mytinyphone.com like I did with the razr. any suggestions or help would b appreciated!!

To DJ I was wondering you said the mins/text rollover. So far mine have not rolled over. Is it that you have to refill the day b4 the service date for them to rollover? I been refilling on the service date should I refill the day b4 the service date for them to rollover? KTo ren

just got my SCH-R355C phone…looks and feels like the blackberry curve. Would like to see accessories for this phone…jacket or skin or belt loop. Cn any one help me?

go to amazon.com and type in samsung freeform to find skins or clips etc.

If i get the tracfone will it work in Connecticut?

have the service for 6 months, Great service i love it!!!

Just activated my r355c in about 5 minutes online, called CS to have them remove the ‘pre-call msg’ and talked with Bernard who was absolutely a joy to talk to and no waiting time. I did call around 7 p.m. if that makes a difference or not. No complaints so far!

for all strait talk people who want ring tones or to text abroad. i have family in the uk and when i switched i thought it solve the high cost of international texting. nope just cant do it so i tried gmail talk and it super slow but i have found the answer to all this and here it is.it is FREE btw because it is web based not cell tower based. first you need to go to a free site got cut and dub your sound or song you want. personally i like http://www.iwfr.net/mp3toringtone/index.php?reset=true ……or…… http://makeownringtone.com/ both are super easy and no signing up then you hit upload and it take you inside your files find the file you like and upload it. then when it is done the best way is to select the part of the song you like the best set it to mp3 and then create ring tone and down load it to your pc now you have your own personal ring tone forever on your pc. now here is the little know part that will save you a bundle and a ton of hassles get you cell go to pic message and send a pic message to your email when you see it in your email it has a to and from space that from space is your phone personal web address for pic messages. every cell has 3 numbers assigned to it but most people dont know that. your talk 10 digit number, your text web address, and you pic text web address. now if you sent a text to your email it will remove the sound from the ring tone but a pic one will not. {that how you get the have a merry christmas card text} so then when you get your pic text you then know you phones pic text web address {if you want your reg text address all you have to do is text your email ‘testing’ and it will show you that too} now on strait talk mine is like this {} that is the pic text web address if your number was 555-678-9034 and for reg text it would be but this one just text no sounds or pics all cell have one and every carrier is diff so you will have to email yourself to fig out what yours is. now when you fig that at you hit compose email and type your pic message cell address in … in this case i was using 5556789034To mypixmessages.com. go to attach file and attach your new ring tone you just made. ‘my 2 fav are the last verse of one of my fav songs and the middle of the veggie tales cebu song which no one has so i always know when it is my phone ringing’ then hit send and it will send it to your cell just the way you wanted it as a pic message. when you get the message open it and it will start playing. hit options and save as sound. then go into your set sound section of your phone and select that sound as your ring tone. 100% free. i know it sounds like a lot but once you do it once it take just about 2 mins to do the whole process. then you have the perfect ring tone and it can be anything you chose. side note if you ever text out of the country this is also free and you can text any one by typing in their text web address instead of their phone number and it is free no international text fees. all they have to do is text their email and it will tell them their cell web address. it is also on easy way to get email when your out golfing or shopping just tell your friends to email you at your text web address too and it like call forwarding but email forwarding that is switched to a text. that way you will know instantly if you get an important email. works with any email and any cell that has text on it. this is also the way ipods work and why when someone text you from on ipod it is free for them and why it is a smaller number then a 10 digit phone number or a #####To something.com because it running threw that web address. be sure to try this it has been very handy for me to know my pic and text message web address. instead of calling international or opening my slow internet browser on my cell to see if i got an email i just gave out my text message web address and i get instant text/emails with an alarm that is the end of my fav song and i did not pay a penny for it as most things i do. the best things in life are really free if you bored enough and cheap enough to fig them out hahaha good luck

I am in love with my phone and service…I have the Samsung that looks like a smartphone..At most carriers its called the Freeform…I have a pick skin to go on my…I am rocking out to my music now…I love th enternet adn mixer.com..lol..Facebook and Mayspace.twitter and aol…love iming…I love this phone…lol..and the pictures are great…

i have that same phone nancy and im in ga. one thing i do know is if you turn it up it loud enough for me to hear if i lay it on my desk and not to my ear. i have good hearing but not perfect. that is without the speaker phone on. just on high so if you push the little speaker button and then hold it to your ear it really loud. there no way i could stand it. so maybe try that and see if you can hear it. sounded like someone screaming in my ear so maybe that will help thanks

menu .. settings…phone settings…. scroll down it is number 8 it is auto lock set it to yes and it lock in a few sec then you just i hit anything and the * to unlock so you can but it in your pocket thank you

My Verizon phone broke with 6 weeks left on my contract. They only way they would help me was for me to extend my contract for 2 years. GOOD-BYE! Happy with my straight talk phone here in Tampa Bay. Am having a couple of issues though. Has anyone figured out these issues: 1. I cannot get the pause or wait functions to to work when dialing a contract. Has anyone else had problems with this? The call with the pause or wait programmed in fails to connect and ab-ends the call. 2. How do you turn off the block on the premium messaging? 3. Is there there a way to add your password to the voicemail shortcut (speed dial 1) 4. Able to download ring tones using a chip. Told the phone to save it into memory and it works great 5. Not able to sync contacts with outlook, but was able to use the bluetooth feature to one by one transfer my numbers to the new phone All and all a great service jerold.crawfordTo gmail.com

RE: service in winlock, wa-i dont know but I’m near onalaska and dont get any service at home though my hubby does with HIS verizon phone. i used to have tracfone and could at least sendrec text at home with that. cant with ST 🙁

http://www.straighttalk.com/FAQ Q: Will my Straight Talk phone Roam? A; No, your Straight Talk phone won’t roam, you will be able to enjoy nationwide coverage on one of America´s best networks, at the same price of a local call!

Also why does it say 1x on my display?’ It’s technical, but here’s what it’s about: ‘CDMA2000 1X (IS-2000), also known as 1x and 1xRTT, is the core CDMA2000 wireless air interface standard…The 1X standard supports packet data speeds of up to 153 kbps with real world data transmission averaging 60–100 kbps in most commercial applications….’ http://en.wikipedia.org/wiki/1x

does any one know how the coverage is in winlock washington??? im consitering the plan

Straight Talk is great! Ive been using it for a month now and I have to say its great. I started out with 16hrs 40min (1000min) and I still have 4hrs to burn in 4 days and ive been using this thing what seems like non stop to me. Oh and the texting and web service is good too. I havent been on the web too much as I find the samsung slider a bit clunky on the web but didnt have 300 bucks for the better phone that probably surfs much better. I would like to be able to add multiple 30day cards to my account so i dont have to worry about it. But no problem Ill just pick up 6 at a time and put 3 in the car and 3 at home. I just got a text from straight talk letting my know my account expires in 4 days…which is a nice feature. I havent had coverage issues but I dont travel much. I like how anonymous it is – I bought the phone and card with cash. you call the number and enter your prepaid card number thats it!! they dont even know my name. They do ask for your zip code but thats only to give you a local phone number…heck next time i might pick an alaskan zip code to mess with my friends. lol

..does any one know how the coverage is in winlock washington???’ Go to the Verizon wireless site and search on coverage for Prepaid plans to see what it should be.

To Jon i have the same phone r355 and there is no way to add address or notes i have tried and i cant seem to find a way another thing with this phone is you cant forward multiple slides so that is a downfall too but i still love the phone ..

I have had this service for approx. 6 months now. The telephone service works fine with good reception, few dropped calls. However, customer service is extremely poor! Off-shore reps seem to be reading from a manual and rarely understand the problem. I have been told several times that a supervisor will call me back but never does and the problems continue. I was unable to access website ringtones and after 6 months, still cannot access my personal account information. They tell me they will work on it and call me but same problem. If you are enrolled in auto-refill and run out of minutes and refill your account using a card, they will charge your credit card anyway thus charging you double! So, I cancelled my auto-refill as a result.

Does anyone know if it cost verizon wireless customers mins to call ST customers?

How did you turn off auto pay? Did you have to call CS? Did they do it right away or was that a chore to get done?

I just checked my balance through st website, and it is finally working again.

still lovin the service……its the best out there for the money…..boost, cricket,metro,and verizon prepaid aint got nothin on st……im sorry….lol……have over 50 ringtones as well(samung r451,myxer, mytinyphone) and when i first got it i activated it via verizon droid’s internet……no cs for me….only had to call them once to see when my service would be cut off……told me the exact time date and time…..i LOVE IT!!!!!

The only way I have found to get pictures into the ‘your’ folder on the LG220 is to make yourself a web-mail account (Yahoo free) and sent a picture to it… then go online with your phones browser and log into the the we3b-mail account and check your email. It will tell you if you have any attachments and if so, you can choose to download and save them to the phones ‘My Folder’… You can then use the photos to set as wallpaper or caller ID’s or whatever…

does anyone know how to get roaming off of the phone mines stuck in roaming

SAMSUNG R451 IS SUPPOSE TO BE HEARING CAPATIBLE BUT I HAVE A HARD TIME HEARING PEOPLE. AND IN CENTRAL FLORIDA AREA YOU CAN’T DO 3 WAY CALLING WITH ST. THAT SUCKS. CUSTOMER SERVICE SUPERVISOR SAID ONLY WITH MOTOROLLA YOU COULD DO 3 WAY. BUT IT’S NOT AVAIL FOR USE IN THIS AREA. LOL………..DOES ANYONE HAVE A ST PHONE THAT YOU COULD DO 3 WAY IN CENTRAL FLORIDA AREA?

Question: my verizon contract is over in November, can I still keep my phone that I have now and get straight talk, or do I have to buy a straight talk phone?

I left AT &T in late January 10, went with Boost Mobile. Bad idea. Reception was horrible, had it for 3 weeks moved over to Straight Talk 3 weeks later. I got a nice phone at a resonable cost, and then purchased the unlimited plan for just $45.00 a month. I’ve had it for almost 2 months now, and I think it is a good service. No an Excellent Service.

I had to call cs. I was only on hold for 5 minutes. My problem was solved immediately. Does anyone know what location and 911 only mean? Also why does it say 1x on my display?

This is for anyone who has locked their phone where you may have been playing with the code entry mode, do NOT call the straight talk customer service line..I had been calling for two days just to hear your call is very important to us please stay on the line, they kept me holding for like 30 mins, so i wanted answers and was looking on the internet for a better solution, call Net10’s customer service line it’s 1-877-836-2368. They solved it in like 10 mins and I am back to using my phone again..Thank God.

Must purchase ST phones.

Thanks for the tip to lock the keypad! That saves a bunch of key strokes.

I had stright talk for 3 months not a problem with it i had alltel pre paid. it suck. last month i changed my number and it took 3 hours. they need beter service with that

I have Verizon for 10 years but hated the price. I switched over to ST in January. I do not see any reception difference. HOWEVER, their website does not allow a change in credit cards. I have contacted customer service 4 times to change the credit card. The rep was unable to access that part of my account at that moment. Each time a manager placed a service request with their head office to resolve this issue. I never received a follow up call or email like they promised. I am stuck using the same credit card. What if someone switched banks and needed to update the bank card?

How do i turn off the Auto Renewal? its a Great service spent along time fighting with Verizon it makes things alot easier when i can choose when and if i want my phone active

Dropped my 4 lines with Metro PCS when I saw this unlimited nationwide pay by the month plan, Phone works anywhere a Verizon phone does and it’s less than half the cost of Verizons Unlimited plan. I loved metro pcs, and if they had this coverage, I would have stayed, but I’m perfectly happy with ST now.

I keep getting the message: Premium Messaging to this mobile number has been blocked. Only the account owner may request a change to this setting with his/her wireless service provider. . This is from my bank and Facebook. It’s not a pay service text. Anyone else having problems with this?

I have just bought the Samsung R355C handset. It seems that with the contacts, you can’t add a street address for each contact or add any notes for each contact. Am I correct? Is there a way around this ?….I really want to add a street/mailing address and notes for each of my contacts like I had with my previous Nokia handset. Can anybody help?

Location is a beacon that can track you whether you are talking or not and 911 only is just that, it can only locate you if you are calling 911…

I have had the phone for a month and not one problem with the most basic plan. It’s great and the price is right. I think that this phone option plan will blow other contract phones right out of this world. Anyone who wastes their money on a contract plan is a dunce. Sorry…

Question: if I port my old number over, what will happen if i forget to renew my minutes before the 30 day period is over?

What happens if I run out of minutes, texts or data before my 30 days?’ Short answer: You won’t be able to use the phone until you refill it. http://www.straighttalk.com/FAQ ‘Simply refill your Account with a credit or debit card at StraightTalk.com, by calling 1-877-430-CELL (2355), or by purchasing a Straight Talk Service Card at participating Wal-Mart locations.’

Just switched over from Tracfone to Straight Talk. The signal is excellent. Porting the number was quick and easy. Since we have dealt with the Tracfone family for several years now, we already new that customer service isn’t the best, but since the price is right, I can’t complain! Highly recommend this cell server for people on limited budgets and that have a bit of patience dealing with any customer service issues that may arise.

Have had the phone 2 months and it incorrectly blocks some land line numbers from calling me. Been trying to resolve this – and have been on hold this morning waiting for a Rep to come on for more than 1 hour. Last time I reached someone and they said they couldn’t support me because I was calling from my Straight Talk phone. Aarrggghh – this is the most frustrating customer service experience I have had with ANY phone company.

The ST web site has been only providing service end dates for a few days now. No idea why that’s happening at present but it’s not just your account.

Can the LG220 receive photos? I sent to the ‘Verizon’ text address and nothing came through. Has anyone got pictures on their LG220? And if so how? P.S. I don’t think ST can discriminate and ‘block’ specific calls. I think we have another one of those ‘scare’ threads.

I have just hung up after my 6th attempt at calling Straighttalk.com customer service and waiting over an hour and a half for someone to answer! That is 9 hours total waiting to get a phone answered!! How does this company stay in business! Find another service if you can…..

These are the most pathetic stories I have heard yet. Most likely the same entity trying to scare off ST customers. Or better yet the most vivid story tellers in the world since I have gotten through the two efficient times I have dealt with CS in less than a minute with no hold time.

I dont know if the Lg 220 accepts photos but you have to send it to your phone number 000-000-0000To mypixmessages.com to recieve from email..

Question about the Samsung R451… does anyone know if there is a shortcut for locking the keypad? I hate having to go thru 5 or 6 menus to set the lock. Overall, I’m quite happy with my ST service. No problems when I followed their instructions for activation, etc.

I have had to call customer service a couple of times and only had to wait a few minutes and they are a little hard to understand but not too bad and they were VERY polite!!!!!

Seriously, yours is the most pathetic and patently unbelievable claim I have ever read on here. I’ve had ST service since August 2009, I’ve had occasion to use ST CS, and my experience was OK. Yes, I waited a few minutes on hold, but nothing like you’ve claimed.