View All Straight Talk Reviews

I've had Straight Talk for over a month now. Love my phone and calling plan, but Straight Talk customer service is hit or miss. I had to call four times – once from a different phone – and spend almost two hours on the phone with them to change my phone number. The first three times I called I got someone who couldn't understand English and kept reciting the same stock phrases over and over. Don't bother asking to speak to a manager/supervisor, because there are never any in the room. The fourth time I called, though, I got only people who were fluent and understandable in English. The first lady easily fixed some misspellings that were keeping me from accessing my account online. Then she transferred me to another woman who was able to change my phone number and remove the annoying ‘status message' before every call. If you are having trouble with customer service, I would advise calling back on another day. The day I got good CS was a Sunday. If the customer service was more consistent, I would give ST five stars.

Like so many i got a phone that want charge and waiting on a replacement butt from the looks of it i want get a phone or a rplacement and the sad thing is i needed a phone as im disabled and on cemo ever two weeks an live alone my friend found me on the floor and was rushed to er were i was revied. I wish i never had got that phone as its been two weeks and i dont have lots of money and thats what they are praying on is the poor… dan

straight talk reception is greeeeeaaaatttt c.s. was very good had my number ported in 5 min no prob. signal is great no dropped calls at all great deal…..thank you straight talk

STRAIGHT TALK IS THE WORST AND MOST FALSE ADVERTISER I HAVE MET…I PAID $350 FOR THE PHONE FOR INTERNET AND TEXT….BUT THE BROWSER IS FOR A CHILD…IT WONT LET YOU DOWNLOAD PHOTOS OR GO TO WEBSITES UNDERLINED IN THE SITE OR GO LONGER THAN ONE PAGE ON THE PHONE…THERE IS NO WAY TO GET THE REST OF YOUR EMAIL AND WHEN SURFING THEY ARE NOT COMPATABLE TO ANYONE…THE WORST SERVICE I HAVE EVER SEEN…I CALL AND COMPALAIN AND THEY SO …OH, SO SORRY….SO, I WENT TO WIREFLY.COM AND BOT A GOOGLE ANDROID AND SIGNED UP FOR $59 WITH VERIZON AND HAVE THE MOST AWSOME COMPUTER PHONE WITH FREE GPS ETC ETC ETC ETC I HAVE EVER SEEN…DO BOTHER WITH STRAIGHT TALK…UNLESS YOU BUY A DUMB PHONE AND JUST CALL…THEN IT COULD BE THE BEST…THE SERVICE IS GREAT ON TELEPHONE SINCE IT IS VERIZON AND FREE 411 CALLS…BUT ITS STUPID AS A POUND OF WET SHOE LEATHER AND NOW I HAVE THE PHONE…ANYONE WANT IT $100? ITS THE SAMSUNG R810C…LIKE NEW…TRUST ME

WIfe seen this phone in wal-mart, I looked up plan and then looked up coverage, shows they covered our area. So with good price plan along with good coverage area =good deal right? Wrong!!!!! Bought two Phone's went to set-up first one and lord be hold went to add the per paid card and no signal could this be right? Got second phone out went to try to set up it thinking maybe something wrong with first phone well luckly I checked for signal first before scratching off the pin on the second unlimited card and of coarse no signal. Now this site says it runs off trac phone and a wifes old trac phone got signal anywhere near our home these DO NOT!!!!!! lucky we was able to take everything back to wal-mart and get refund on all but the one card which had the pin scratched off, With calling customer service to try to get a refund and them having people who cant understand nor speak english. looks as if i only out 45 dollars guess it beats 90 or more. This service sucks, and the customer serivce is worthless. Looks like I will be keeping my Boost mobile for 50 a month

To get your phone off silent mode just hold in the #button and it should change the silent mode

I love my straight talk phone but am wondering how to deactivate silent mode on my phone. Any helpful hints would be welcome.

I pop it out for atleast 10 seconds it always seems to help if the phone is being bull headed.

We have had the straight talk plan a month now, starting 2nd month. It all works great, well pleased….no drop calls, full 5 bars service. Our phone is the LG220,..replaces our Verizon LG phone. We ported our landline # to this phone,…got rid of house phone. Our next LG220 purchase will get the Verizon # ported to it. What a deal these are compared to paying landline costs every month, and Verizon, too!! We would have given 5 stars except some features of website dont always work too great [in particular, the auto-refill sign-up]. The first phone was purchased at WalMart,..activated online with a prepaid card..that all went smooth. The landline port took 5 days…….our second phone will be a cell number port,..should take less time.

Quick question: Can you make the Calendar the desktop or background on the Samsung R451C? I can't live without that.. thanks!

What kind of phone do u have?

EMAIL ELSTON HE WORKS 4 TRACFONE MAYBE HE CAN HELP U WITH UR VOICEMAIL.. HIS EMAIL IS elombilloTo tracfone.com

Samsung R451C

I had dat problem b/f out of dat phone but I've changed phones since then only b/c I wanted to upgrade to the touchscreen. My sister still has hers so I'll check with her to see how to deactivate it then I'll post it.

GO TO MENU CHOOSE SETTINGS THEN CLICK SOUND SETTINGS THEN CHOOSE WHAT UR'RE TRYING TO INCREASE THE VOLUME ON THEN SELECT SET. HOPE THIS HELPS IF NOT POST AND WE'LL TRY SOMETHING DIFFERENT

How do u download ringtones?? Is there a website to get them from??

go to mytinyphone.com or myxer.com u will have 2 have a microSD card in order 2 put them on ur phone but u can save them to ur computer until ur buy one try 2 get one with an adapter dat way u can pull it into ur computer and transfer them 2 ur card make sure all of the ringtone are in mp3 format

go to mytinyphone.com or myxer.com u will have 2 have a microSD card in order 2 put them on ur phone but u can save them to ur computer until ur buy one try 2 get one with an adapter dat way u can plug it into ur computer and transfer them 2 ur card make sure all of the ringtone are in mp3 format

My company, yes company has now been using ST for about 3 weeks. We went from 470 dollars a month to 128 per month. 2 of the three phones have unlimited. Before we shared 6000 minutes. No contract, no Hastie, buy your phone. When your phone goes weird on you, throw it out and get another. I think the phones are fine, but you can tell they are on the cheaper side. They will come out with better ones for sure. I believe the service is the real deal. i have had absolutely no problems and am saving about 4000 dollars a year. A person who respects value will like this service. Of course they need to check coverage. Spend 30 bucks plus a cheapo phone and try it before you invest in the unlimited and better phone. Good Luck all.

To Jonese: You noted that the ringtone on your phone is very low. Which phone do you have? I have the R451 slider, downloaded Linkin Park's ‘New Divide' from mytinyphone.com and it seriously cranks. This ringtone starts low and increases in volume.

Thanxs Jim u read my mind b/c this is what I would have done before spending big bucks on a prepaid phone and the mins., but my sister had ST before me and we both live in the same town just diff zip codes which is why i wasn't as hesistant to make my purchase. Believe me I still did my research before purchasing ST & doing a lot of complaining after the fact like alot of people. The ST website was very helpful to me b/c I just put my zip code in to see if it would work since my sister and I have different zip codes. I've had my phone since Feb. 2010 and has not had a problem with it, ST, or CS. I even upgraded to the touchscreen about 2wks ago. Good Job ST & CS b/c in my opinion you guy are better and cheaper than any prepaid or contract service I've ever owned.

I was excited about having a phone with unlimited minutes and text! However, it hasn't been a month, and the phone is freezing up. Man, I hate the thought of having to program another phone.

I have had ST for 6 months and had 3 different phones (Razor, Samsung 451, Samsung 810) and everything has worked perfectly on each one. But the only problem I have had with each one is that 90% of the time I have dropped calls within 30 seconds. At first I thought it was the phone so I kept switching but it must be their service for it to happen on all three phones. I have talked to CS several times and they would do software updates, check the lines and the number I got from them and also my ported number and they say everything is ok but it never happens when they test call me. Is there anything that can be done to fix this problem? I would appreciate any information anyone can give, I currently have the Samsung 451 and 810 phones.

Samsung Finesse SCH-r810: Can I buy a Metro PCS phone and use it on ST?? Please let me know how this phone syncs up to your pc, outlook, its own software,etc Thank you very much!

Try taking the battery out, it clears the memory, Mayer it'll help. You should do this like once a week with any phone they say.

I am sorry to say it like this. But once thev have your money from the phone and monthly charge, they dont care about any service issues THEY should be banned in the U S A

HI MIKE FIRST OF ALL DO U HAVE FULL BARS BEFORE U TRY 2 MAKE A CALL? IF NOT THIS MIGHT B UR PROBLEM EVEN THOUGH I CAN MAKE CALLS ON MY PHONE WITH NO BARS AS LONG AS MY PHONE DOESN'T SAY NO SERVICE AND I HAD THE R451 FOR ABOUT A MONTH AND NOW I HAVE THE R810. IN ADDITION, WHEN U CALL CS DID THEY HAVE U DIAL *228 OR *22891? IF NOT TRY THIS IF IT DOESN'T WORK EMAIL ELSTON HIS EMAIL IS AS FOLLOWS:elombilloTo tracfone.com BY THE WAY IF U PURCHASED UR PHONES FROM WALMART AND THEY ARE NOT 90 DAYS OLD THEN U CAN RETURN THEM IF U WANT TOO…HOPE THIS HELPS

how long should u leave ur battery out of ur phone?

It has been way past the 90 day mark but trying to deal with it. But kept switching phones at the beginning but didn't help. When the calls were dropped, I've always had full signal and battery signal. CS did everything including have me call *228 and other numbers. The dropped calls are only happening with the incoming calls. I will email Elston and see what happens. Thank you.

try selling ur phones on ebay or amazon.com i've sold alot of items on amazon as well as made alot of purchases. good luck

65 minutes on my trac phone and still dont have phone service. I wanted to use my trac phone # they turned off my trac phone But my new phone was not connected . So noe I dont have phone service at all,The service dept they dont talk any kind of english ,So to save a few dimes they use underpaid foreign people that you cant understand and run customers away very very poor I HATE dealing with them GARBAGE

My beef is with the voice-mail. I HATE voice-mail. I want mine turned off but the people at ST CS don't get it. Why? they ask me, it's free they say. Don't care. I want it turned OFF. they won't do it. I have the R451C. Anyone know how to disable the voice-mail?????

You all are awesome. I am so glad there is such a thing as, a phone company that has a plane with unlimited everything for only $45 a month.

The new Samsung r355c can be viewed at: http://www.howardforums.com/showthread.php?t=1630505

The Straight Talk company will rip you off. Both at a retailer and by THEIR maps when you call my area is covered for service. I tried to activate online and the fees were immediately taken from my account. We called customer service about no bars and not being able to activate the phone. Then given a reference number and told to call today. I called today and the representative told me our area is not covered. I can only return the phones. I understand now I'm stuck with not just one but two $45 unlimited cards, but geez they could at least refund the money they took from my account without even activating my phone. I am VERY disappointed with their customer service department and their company overall. It's THEIR fault this happened because if their map didn't show where I live as being covered my husband and I would not have bought the phones. If anyone is interested in purchasing the two $45 unlimited cards please contact me. I only ask that I get what I paid for them. Thank you.

The new Samsung r355c is now on st's website. Looks like a nice phone.

QUESTION FOR THE FINESSE PHONE: Can anyone tell me how big the screen of the Finesse is? It doesn't list it anywhere. Also do you like the phone and can it get video's like Youtube video's? I have Tmobile Sidekick now and want to switch.

To ELSTON—- I finally got my refund for the ringtones-THANK YOU SOOOO MUCH!!!

No u can't watch youtube videos on this phone but for the complete features go to ST website click on suppport then click on phones then choose the phone. hopes this helps

Thanx SK I looked at the website my sister was looking 4 a phone with video dat doesn't cost as much as the finesse.

hi all i have had st now since december and i love it .. I had the samsung slider phones but the back cover broke off not st talks fault mine dropped it .. i just purchased the r335c last night at walmart called cs they transferred my number and extended my unlimited mins for another thirty days all in all on phone for 20 mins very polite cs .. i love the r335c much nicer than the samsung slider doesnt feel like a toy bigger screen easy to text on .. I love straight talk great service great customer care.. and all for 45 a month who can beat that i love saving the money that i was spending on verizon and i even have better coverage with st..

Everything excellent except for the ringtone volume…VERY LOW…POOR QUALITY!!

I went to Wal-Mart and bought a straight talk phone. From the beginning my phone did not work because it was a defective phone. When I would be talking on the phone then it would cut my conversation off and give me a message that it couldn't except this number. This went on for some time. During this time I called an spoke to straight talks representatives. Each time they would tell me to take the back of the phone off and take the battery out, then they would tell me to press star and some numbers. Not one time this ever fix my phone. This was very aggravating since, I spent seventy dollars on the phone itself. Not to mention buying the minutes that cost me $50.00 a month. Straight Talk told me to send the old phone back to them and they would replace my phone with another phone that was not defective. The whole trouble was the phone was defective from the start since, I spoke to a straight Talk representative the last time I called them and he told me that some of the phones that went out to Wal-Mart store where defective. This conversation is recorded since they do record the conversations when you call the company. If this company knew that they was selling defective phones then they, by all means, should have replaced my defective phone free of charge. But instead of treating a customer right then they ask me to return the defective phone to them. But by then it wouldn't ring at all, going straight to voice mail as all my friends are witnesses to this. So since I could not here the phone ring then it was misplaced or lost. I do not feel that this was my fault at all since the phone was defective from the beginning. If it had of been a good phone then it would have rang and I could have located it. I tried to explain this to a supervisor at Straight Talk who by the way was very very rude to me. He refused to send me another phone that worked for free. Knowing from the beginning that I had been sold a defective phone. This supervisor did not even try to work with me on this issue.I have never been treated so rude by representatives then the people at straight Talk. The issue was never solved and the superviser at straight talk told me in order to get a phone that worked from them then I would have to mail in my old phone. Which by the way did not ring so I misplaced it and if anyone knows about a phone that does not ring then it is very easy to misplace one or lose onbe this way. If the people at Straight Talk had of done the right thing then, first off they would not sell defective phones. And when they do. They should be responsible enough and care enough about their customers to replace the defective phone free of charge. And when I explained I couldn't locate my old defective phone since, it didn't ring so, I could send it back to them in order for them to send me a phone that worked then, they refused to help me and was just so rude. I hope that someone at this Company contacts me and makes this right. Otherwise I do plan on writing to the Attorney General and the Better Business Bureau. I do not like to complain but, when a company like Straight Talk is selling defective products and not replacing the defective products for ones that work for free then, it is really unprofessional. And the representative told me that some of the phones that was sent out to Wal=Mart was defective. So please anyone else thinking of buying one of these phones. Be careful if you get a defective phone then Straight Talk will not replace it for free. Very Crooked Business Ethnics in my personal opinion. Thank You very much.

I've had Straight Talk since November and not had a single problem. Granted I didn't try to port the number over or anything. I travel all through the South and Midwest and have never had a dropped call. Bought the new Samsung R355C this afternoon to replace my Smasung Slider. I activated it with the same number via the website and within 10 minutes the phone was up and working. The screen is bigger and it's nice to have access to a full size keyboard. The phone is light and very thin which is great since that was my main complaint with the slider. Overall I'm very pleased.

Can the Samsung Finesse SCH-r810 sync up with your PC to like outlook or its own contact software?

You should have taken it back to walmart for an exchange, would have been no problem. But u can't blame st for you losing your phone.

Purchased two slider phones and $45 unlimited plans for my sons. Activation was OK, web access was blocked for 2 1/2 weeks. Customer services was clueless. Ref. # given, call back in 24 hours. Called back, same crap again. FINALLY, web access was accessed. Did we get credited ANYTHING for lack of service..heck no. Then it was time to add another $45 to keep service going, the web site & customer service stated that their phone #'s were NOT STRAIGHT TALK #'s…excuse me!! Took a week to get the one phone on and as of today , it has been 2 1/2 weeks of no service on the 2nd phone (but the $45 was added a week ago, so there goes more $ out the door & still no service!) What I want to know too is, when you call customer service & press 1 for English, how come you NEVER get to talk to anyone who can speak CLEAR & UNDERSTANDABLE English!!?? My advise …get Cricket!

Your experience shows me that the ST Rep was lying to me or he did not know what he was talking about when he told me “none of the ST phones is not recognized by computers”. Regarding the problem with my Finesse, the cable data is not defective because I use it for the Samsung Behold that I have prior to switching to ST, and it works fine. The computer that I am using (at work) is only 3 years old with windows XP and the one at home is even newer than that with windows vista. Therefore, I do not see the reason why the computer does not even charge the phone. But, like I said, I’m gonna keep trying and thanks for your help and advice about this issue.

So I read here a few days ago that ST would be getting 2 new phones. A Blackberry and another touch screen on March 24, 2010. I cheked on the Walmart and the ST website, but neither of them show new phones. Does anyone know what the deal is? When they will come or IF they will come at all? Thanks.

HI SK I LIVE IN MS AND THEY DON'T OFFER THE BLACKBERRY PHONE AT OUR LOCAL WALMART. DO U HAPPEN TO KNOW THE NO. FOR THE PHONE FOR EX R451C AND DO U LIVE UP NORTH B/C SOMETIMES WHERE U LIVE DEPENDS ON WHAT PHONES ARE OFFERED.BY THE WAY WAS THE PHONE EXPENSIVE? THANKS

Can you use any CDMA Phone? Can the Trac Phone, Net 10 and ST phones work on each others service? What about MetroPCS phones on Straight Talk? And can the R451C sync up with Outlook or Googe contacts? Thank you.

To Can someone clear this up? The Blackberry one you reference is in the store now. Looks like a Blackberry. Samsung makes it. Go to your local Walmart it should be in. But they may go fast.

Do any trac phone, net 10 or ST phones sync with outlook or googel contacts????

Paul i connected my finesse to my laptop and it did recognize it as well as charged it but i wasn't able to download/send file using the USB cable but I send files/downloads using my SD card & it's adapter to store ringtones & images u just have 2 make sure u put them in the correct folder and all ringtones must be in the mp3 format or they won't work even though they show up on ur SD card i found this out by contacting samsung. ur phone my not charge using ur computer b/c ur USB cable might be defective or u could b using a older computer. sorry i couldn't help more

I just purchased a new phone (a slider) at Walmart. Before purchase in Ohio, I called Walmart and called a represenative at Straight Talk, who BOTH confirmed that coverage will be ‘piggybacked' off any Verizon Cell tower. Again, before purchase, I asked if they work in WV and PA if I register it in Ohio, where I live. The answer was Yes! After I spent over 150 dollars, the service started. My number was ‘cleanly' ported from At &T, and service began. It was great, until I reached WV and PA..guess what!? No service! AT ALL! I called from a friends phone, and after talking to straight talk again, I was informed that I need to purchase ‘another' $45.00 card (losing the already spent $45.00 I just paid for two days earlier)..they stated' well, you can get another card, and the towers will pick it up faster'… ??? huh?? I have disputed this with chase, and will be returning this phone and NEVER use the service! If you don't travel, it will be ok (maybe)..but get ready to pay for cards in each city you go to. Don't rely on them saying ‘you have coverage'…Verizon is pretty much everywhere…even here in Morgantown WV..where ‘they' say they have no coverage…SCAM!

I have a straighttalk phone. And i have to say, i am SEVERLEY unimpressed. The audio quality sucks. Messaging is limited, badly. And the internet is pretty much useless. It isnt fast, it isnt good.Another major problem i have with it is that the website doesnt let you do anything to your phone unless you want to enroll in ‘Auto-Pay'. And you cant even load the page from your phone. I mean, i dont even get a better signal than anyone. In fact when i do have a signal, everyone else has a better signal. If all you want is sub par everything, this phone is good for you. But if you want a phone that does anything useful, do what i am about to do and switch to AT &T. For $30/ month more than straight talk, i can have a phone that is actually good for what i need it to be good for. Which is everything.

So I called 2 weeks prior to the automatic payment and cancelled the service. It took the girl 25 minutes to figure out what to do with 2 sessions on hold while she spoke to her supervisor. Yesteday they billed me anyway. I haven't used the phone for 3 weeks. I called and cancelled again. This time it took 30 minutes with 3 supervisor discussions and then she said she couldn't give a refund. She said she sent an email with the confirmation number; none ever showed up. It took 10 minutes to get her to give me the confirmation number over the phone. Wow. Be wary of this company's customer support.

I have had ST service for over five months now. Auto refill has been flawless as has everything else a cell carrier is supposed to be. Yesterday I called CS to have the minutes remaining announcement removed. The CS representative I talked to understood me fine as I her. She was courteous and competent. I understood her she me. The recording was turned off immediately. She thanked me for choosing ST as we ended the call. I don't know what else can be asked of a CS representative.

Out of all the pre paid plans that I have had boost,metro pc,t mobile any of them this is by far the best. I get service everywhere. Yeah the customer service isnt that great but the phone and service is awesome!!

Thank you everyone. It looks like the slow problem has improved since i did the calibration exercise but the computer still doesn't recognize the phone even after i did the “modem” selection. I’ll keep trying and looking for information when I get something I let you guys know. In the mean time if you find out something, please share it with me because the computer doesn’t even charge the phone when it’s connected. Thanks for you help.

I cannot speak for anyone else but I am very satisfied with both the Service and thr Product. Originally I purchased a Striaght Talk phone for my daughter for Christmas in Dec. '09. but come Feb. '10 after refilling airtime some kind of way the phone locked up and created it's own password. No problem I called in attempt to have it remotely unlocked but all attempts failed. I was instructed to take it back to Walmart retrieve a new phone and new airtime card at no additional charge. ALL OF THIS WAS DONE IN TWENTY MINUTES NO HASSLE FROM EITHER PARTY. I highly recommend this service just wish I could change my service from Sprint high azz but my contract is about up.

i have the st r451 keyboard…….i want to know if st is going to be offering new phone and if so….what phone they will be offering…..i absolutely love this service…idk about everyone else….but i activated my phone via verizon droid…my friends phone…..that phone is amazing but im not spending 200 dollars a month for unlimited everything…….anyways i activated it thru that phone which took a little longer cuz i was on a phone and not on the cpu…..anyways my phone was activated in no time and i have not had a problem with anything ever since i got it……i have had a history of crappy azz phones so i guess i have more atience than most peeps…..but at the end of the day….st has the best reception a prepaid phone company can offer……better than cricket, metro , boost, etc……tracfone knew what they was doin when they came out with st……..just avoid cs and u wont have a prob…….and for ringtones, i go to myxer.com……….and avoid auto refill…….just do your research like i did and avoid all the problems that other peeps had and u wont have one……….its that simple….good luck

I am satisfied with my new phone except I have to call long distances from my home to reach it.Using it as a buisness phone is a disadvantage.THERE are still people with land lines u know.They said I could change it next time I refill but how will I no if it is local or not.Typed in zip and all correct.Don't want to use old cell #.Can anyone help?

Phone was no problem to get activated or transfer number. service so far is no problem, more coverage than boost. PROBLEM cant get forwarded pic/joke messages..called customer service, no help at all waited and waited they don't know what to do othter than answer the phone!!! How do i get this fixed with out sending phone back and waiting 5-8 weeks…

Have had Moto W385 for 4 months. Had problems with activation but none since. Just came from Walmart (Greenwood, Indiana) and noticed what looked like a Blackberry for Straight Talk for 129.99. It's not listed on their web sight.

So for so good. Only problem I.m haveing is getting ringtones and graphics.

Have u tried pulling the battery out which clears the cache? It may clear it up.

I've had the service since Dec, 09 and haven't had any problems. Textes and internet work just fine on my phone. The only downfall is that you can only purchase refill cards at Walmart which like for me is like a 20 minute ride. Other than that, great plan for the money and the phones aren't that bad.

Casey when u go 2 mytinyphone.com for free ring tones it is eaiser if u insert ur microSD card into ur computer and save ur ringtone in the My Music folder once u select this folder it gives u the option to rename it which is the best time to do so. Then just remove the sd card and insert it into ur phone and follow the steps of getting to ur multimedia folder or music player folder depending on which phone u have I have the samsung finesse which has these 2 folders separated. Hopes this helps

Lillian try dialing *611 from ur cellphone by doing this I was able to add airtime to my pnone using a card I purchased at walmart but if u have a credit card u can also add airtime this way & here u will also have the option to sign up for auto enroll if need b it cost a little extra depending on what state u live in & they're tax fees for my state (MS) it cost only an additional $1.12 which is a whole lot cheaper than driving 20mins to walmart. I just chose not to enroll at this time b/c I work 5 mins from walmart. Hope this helps

Casey I forgot to mention that when u go to mytinyphone.com and click get ringtone there will be a list of service providers to choose from just click on ST, enter ur phone no., and click download to pc.

My cell phone died four days ago. Since that time I've called customer service 3 times and phone still doesn't work. I don't think those people know how to fix it, plus you can't understand them.

Paul I don't know if u still use ST for service provider or not but if so and U still have the samsung finesse than u can go under setting/phone setting and select #10 (PC connection) then try chosing USB modem by doing so might help ur computer recognize ur phone. In addition, try selecting #9 (calibration) to calibrate ur screen and #8 to adjust ur touch sensitivity by doing these steps might help with the slowness of ur phone. Hope this help

what the heck is the deal withe texting. theres only 160 characters aloud. i write long txts. so i have to send them in two different txts. how dumb. HATE THIS PHONE.

3 simple words, DO NOT BUY ! 1 week later and my phone is still not working.Worst cust service I have ever delt with in my life!

I am loving my LG290 I am loving the service! NO DROPPED CALLS!!!! The phone is a simple phone but it is doingthe job!!! I rahter have 50 dollars extra in my pocket a monht than to pay for a fancy phone and all the hidden coverage that you are not told about upfront.. To each its own!! But ST is the way to go!!!! I had service in 8 min when I went to Wal-AMrt , purchaseed the phone, came home got on the web and my service was activated My cell phome billwas running me 130 a month now it only 45 a month for unlimited talk text and web!! 90 dollars in my pocket a month I will be saving 1080 a year…ST all the way live!!!!!

I have had my StraightTalk phone for a week now and I am very impressed with it so far. I purchased the LG290C phone and the $45 unlimited plan and it works great for me. I live in a small town in South Dakota and have had no problems with service area. I would defiantly recommend someone to ST over a contracted phone with a name provider. I am very pleased with my phone and service, thanks ST.

I purchased this straight talk phone on 2/3/10 directly from the company (not Walmart) and they cannot get this phone activated. I Have spent over 10 hours trying to resolve the problem and evey time you call they want an addition 24-48 hours to solve it. I have give them a week and as of today (3/20/10) they still can't find the problem. What I find very interesting is that when I spoke to one of the representatives he indicated that my phone had expired in 1783. That's right 1783. These people are absultely unbelievable. Much to my surprise they told me to return it to WalMart – Hello – I purchased it from you directly – and they still can't find the problem. They tell me the phone belongs to someone else. BUYER BEWARE – these people can't even fix a phone that is purchased from them directly!!!! Now, I have to pay to return the phone for a refund because they can't find the problem. THIS PLACE IS AN ABSOLUTE HEADACHE!!

For free ringtones go to www.mytinyphone.com, pick your ringtone, select ‘verizon wireless' (not verizon wireless 2), send as web link. Once it comes to your phone, click on the link (with the ‘wap')to download it. Hope this helps.

I went to www.mytinyphone.com and downloaded a ringtone to my phone and it was named ‘file' and I want to rename it, does anyone know how to rename it on my phone, Samsung Finesse 810.

I have been checking up on Straight Talk's website and Prepaid Reviews multiple times a week beacuse I want to make sure I'm making the right choice, going with this company. Okay so the phone I would like is the Samsung Finesse. So this morning I went on ST's website and visited the phones page. Where the heck did the Finesse go???? It was not on the available phones page or the support page! I visited Walmart's website to see if they were still carrying it and they were! So why is the Finesse not there anymore? Did ST sell out? If they did, Walmart wil probably sell out pretty quickly, and I'm unabe to buy new phone until next month. I read here that ST was getting in 2 new phones. Does anyone happen to know which kind? I hope it is another Samsung touch screen.

I purchased a straight talk phone in November, and have auto pay. In March, my phone was deactivated and my number given to someone else. All my minutes were taken away. On the auto pay day, money was taken out of my checking account, but I did not have a telephone number and was without a phone for five days. The auto pay was scheduled to come out on the 22nd of March, so to compensate for the lost of my phone time, they generousely moved the date to March 19. After spending hours on the phone trying to get my number back and strainghten out this mess, I had to get a new phone number. I would suggest that no go with this company unless they have a lot of time to spend on the phone. I feel that all their reps are taught to talk in circles, and really don't know anything about this product.

I've had my Samsung R451C since Dec. and it was great, minus one thing. I thought the mic didn't work but even when I was speaking straight into it with good service, it was hard for the other person to hear me. The service is horrible. Today my cellphone went up and down the bars of service and now I have no service at all. I'm done with the service company. Cell phone works AMAZING. Straighttalk should be flushed down the toilet like the -stuff- it really is. I'm pissed.

hey people, please. Anyone using the Finnes? I like this phone but suddenly it's being slow. but the files that i have on it are saved on the memory card. Do you think that can make it work slow or is the problem on the phone itself.

I've been with ST since Feb 5th 2010 and I haven't had any problems with the phone or CS. When I purchased my phone I used my contract phone to activate not the internet, but my sister used the internet it doesn't really matter b/c both phones were activated & working properly in less than 20 mins. My sister did port her cell phone no. which took a little longer for her internet to work properly. We both had the r451c but I have now upgraded to the samsung finesse/R810. At first i thought my upgrade would be difficult b/c I had trouble understandig the rep but I just really listened & in less than 20 mins my phone was upgraded & working properly. I feel like if someone is having trouble with they're phone working properly or getting it activated then they should email Elston his email is elombilloTo tracfone.com if he works for tracfone I'm sure he's been dealing these problems for a while now. Just think if u have just a little more patience & let him help you'll have the same great service as many of us currently have.

I bought my phone back in January just so that i could have ringtones. Purchased my first ringtone jan 28th and to this day i still have not been able to receive them. I have called cust service every 3 days and they keep telling me they are working on the problem. call us back in 24 to 48 hours. no one can help me! Obviously there is something wrong with the phone. I asked them to send me a replacement phone and they said no. They want me to send my phone to them first and then they will replace it. Why should i have to go without a phone for 2 weeks.I think they have lost their mind. Horrible customer service. No one speaks english. Wish i never would have switched

I think they do sell out of the finesse, they were missing a couple weeks ago but re appeared after a few days. I heard the new phones will be out on the 24th and one will be a blackberry, I have no idea if any of it is true. I have st along with several family members they all work great.

Service going well, they transported the number quickly. Cannot send pic msgs though, but I haven't called to fix it because getting the service started with customer service was lengthy and frustrating. (communicating with someone who doesn't speak English well is difficult) Otherwise it was working well until I went to renew. My email and password won't work on the website, so I bought the card and waited until it expired last night to get the most out of my minutes, since they don't rollover and your new minutes start getting deducted as soon as you refill, not the expiration date. Went to add the minutes online this morning, it worked quickly. But, what I found out was that the phone completely locks up once it expires. You can't look at your address book or old text msgs at all! I understand the phone won't make or accept calls, but I paid $100 for this phone and I expect to be able to look at my own information on it! Will continue on as I've already invested in the phone and ported my number. May rethink it in the future if I continue to have problems. Never had a problem with not getting service.

had tmobile for years. moved out to the country and always had bad service dropped calls ect. was paying 89 bucks a month for unlimited everything. i'v had strait talk for 2 months and cant complain at 45 bucks a month its a steal. people need to remember you get what you pay for.

Hello Tracfone customer my name is Elston and I am a Tracfone Employee and I am here to assist anyone that is having a problem with their phones. you can contact me at by email elombilloTo tracfone.com.

Short review for all you out there who are in a hurry and need a short information about either getting a StraightTalk phone or not: STAY AWAY FROM STRAIGHT TALK. No service, no quality, no nothing. Long review will follow because I just have no time to write down everything tight now but all I can say is that I am a professional mobile phone user with over 12 years of experience and tried out almost every single provider. Stay away from Straight Talk. Compared to Europe, phoning in the US is still unbelievable expensive (almost 900% more expensive compared to an unlimited text and minutes service plan for 9 Euro which would be around 15$) but it doesn't worth trying out this new cheap provider because they have just dummies working there with no idea of what they are talking about at all. Stay away. Far away.

For those of you who have read the rambling factually deficient note of Pro User Review: Think twice about what he or she has said – nothing. Instead read from those that can properly articulate their true experiences with Straight Talk. Interesting that this one pops up right after Straight Talk provides a CS e-mail address for assistance.

I too wish there was a zero rating. Long story short: Do NOT go with the wal-mart straight talk phone whatever you do!

I've been looking into getting one of these phones, but after i really don't know can someone give me a little more on the pros and cons of this whole thing. please and thank you. any comments would help.

for all the comments for To Detailer it does not show the picture of the phones just the names of them. hope that helped

To Detailer I looked on the website which you provided, but it doesn't say the words ‘Straight Talk' anywhere on there. Are you sure they are all coming to ST, cause I don't think there will be that many touch screen phones for a prepaid company.

THIS PHONE COMPANY SUCKS IN SO MANY WAYS I DON'T KNOW WERE TO START. IF ANYONE IS THINKING OF GETTING THIS PHONE DON'T. I BOUGHT ONE OF THESE PHONES. BOUGHT THE TOP PHONE THEY SELL AND THE UNLIMITED CARD. PHONE WORKED ABOUT A WEEK. ALL OF A SUDDEN IN THE ACTION OF TEXING THE SERVICE WENT OUT. NOW HERE IT IS A WEEK LATER AND SERVICE STILL IS OUT. I WISH I HAD READ THESE BLOGS FIRST. YES CUSTOMER SERVICE SUCKS, NOBODY SPEAKS ENGLISH AND YOU WILL BE ON HOLD QUIT A BIT. WITHOUT GETTING YOUR PROBLEM FIXED. I HAVE BEEN CURRENTLY TOLD TO WAIT AGAIN 24 TO 48 HOURS FOR HEAD OFFICE TO GET THIS FIXED. WHICH WILL PUT ME INTO THE WEEKEND IN WHICH THEY ARE CLOSED. SO THE 150.00 I PAID TO GET THIS PHONE AND SERVICE I SEE IS GOING UP IN SMOKE. I WILL BE LEFT WITH A LOT OF NOTHING. TAKE YOUR CHANCES, BUT THINK OF THIS. MY SON HAS ONE AND HIS IS FINE AND IT IS THE CHEAPER OF THE PHONES.

I don't anything that says any of those phones are coming to st.

st is so confusing i dont get it. tried porting my number from boost to st. st couldnt do it and stalled on it for some reason. asked for a new number and they didnt do that til i got walmart to actually call them when i went back to the store and demanded a refund. walmart told me that i was at least the 5th customer in recent days to come in and have them get a phone activated. just under an hour of being in walmart the electronics manager got me activated, but with a new number cause all i kept hearing is that my port was in the process of being changed. yeah right. something very strange and yet so dumbfounding is this. my father wanted to get a st phone for himself. i told him if he did i'd try and port my boost number to his new phone since he remembered the number from calling me. had a feeling it would work on his phone. did it work? you bet. the phone i bought they didnt port the the number after 5 days of begging and pleading but my dads phone it took 20 minutes and the damn number was ported to his phone. unbelieveable. how crazy is that? thats why im thinking that it is just hit or miss with this company. some peeps breeze through and with no problems and others like myself on the first try with them get nothing but bs and very little help from st cs. the walmart associate told me he has noticed that its a matter of getting certain cs associates at st. some are helpful and others are not. bottom line i think their service is awesome given the price and their cs is so very hit or miss. so try it for their decent reception and stuff but cross ur fingers if you have to mess with cs so much beacuse u may end up being totally frustrated with it. great phone service for the money though!!!

Good company, coverage, and service. Customer service is hard to understand, but you need to work with them if you want your problem fixed. Only had to call up once. Internet took 24 hours to fully be active, number ported fast. Been with StaightTalk about 7 months so far. Saving $25 a month compared to former cell company.